About Us:
At Grant Cardone Enterprises, our mission is to reach and positively impact all 8 billion people on the planet by improving their businesses, careers, finances, and relationships. With a bold purpose and a global audience, we are seeking high-performing, motivated individuals ready to take massive action and help us achieve our vision.
Expectations of the High Ticket Closer:
We are seeking sales representatives to join our team. In this role you will close high-ticket B2C and B2B sales, transforming these leads into success stories. If you’re looking for an unparalleled income potential, personal growth, and a dynamic work environment, this is the opportunity for you!
Our sales representatives in this role typically earn an OTE (on-target earnings) of:
$100,000–$150,000 in the first year$150,000–$200,000 in the second year$250,000–$300,000 in the third year$400,000+ after 3.5 yearsKey Responsibilities of the Sales Rep:
Manage and close inbound warm leads to meet and exceed sales targets.Engage with prospects through calls, meetings, and follow-ups to build rapport and demonstrate value.Conduct product presentations and provide detailed information on services and events.Negotiate and close high-ticket deals with both individuals and businesses.Maintain accurate records of all interactions and sales progress within the CRM system.Participate in ongoing sales training and professional development to enhance skills and performance.Contribute to a high-energy, goal-oriented team environment focused on growth and success.Qualifications of the Sales Rep:
Minimum of 2 years of proven sales experience, preferably in a high-ticket environment.Strong interpersonal and communication skills, with the ability to build and maintain relationships.Demonstrated ability to meet or exceed sales goals and quotas.Self-motivated, driven, and hungry for success with a “10x” mindset.Ability to work onsite in Scottsdale, AZ from Monday to Friday, with weekend availability as needed.Valid Drivers License and reliable transportation.Ability to pass a background check and drug screening as part of the pre-employment process.Benefits:
401(k) planHealth, dental, and vision insurancePaid time offPaid trainingDynamic, high-energy work environment with growth opportunitiesWork Schedule:
5 days/week, 8:20 AM–6 PM) + eventsIn accordance with the Company’s established pre-employment processes and Drug-Free Workplace program, your employment is contingent upon a negative drug screen and satisfactory background check.
Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
The Warehouse associate is responsible for supporting order fulfillment, inventory coordination, customer service operations, shipment processing, and event logistics. This position plays a critical role in ensuring operational efficiency, accurate order processing, and a high-quality customer experience.
The ideal candidate is detail-oriented, adaptable, and capable of multitasking in a fast-paced warehouse and event-driven environment. This role requires professionalism, accountability, strong communication skills, and the ability to perform both physical and administrative duties.
This position may require occasional schedule flexibility, including evenings or weekends, primarily during company events or peak operational periods. Travel requirements are minimal but may be required in limited circumstances to support company events.
Responsibilities
Receive, process, and fulfill customer orders accurately and in a timely manner.
Track all orders via the company’s delivery and order management software.
Monitor inventory levels and notify supervisors of shortages, discrepancies, or potential issues.
Maintain accurate records of shipments, returns, and inventory adjustments.
Manage inbound phone calls and online customer inquiries in a professional manner.
Provide shipment quotes and coordinate outbound shipments as required.
Process returns and resolve customer concerns promptly and professionally.
Support shipping, receiving, and general warehouse organization to maintain operational standards.
Prepare and ship equipment, merchandise, and materials for company events.
Assist with loading, unloading, transporting, and organizing event materials.
Support the setup, breakdown, and overall presentation of merchandise booths at designated events.
Perform sales duties at events, including assisting customers, processing transactions, and maintaining accurate on-site inventory counts.
Represent the company professionally during all warehouse and event interactions.
Demonstrate strong multitasking abilities across physical tasks and computer-based systems.
Adhere to company policies, procedures, and safety standards.
Support additional operational initiatives and ad-hoc projects as needed.
QualificationsHigh School diploma or GED equivalent preferred.
Prior experience in warehouse, fulfillment, logistics, retail, or customer service environments preferred.
Ability to communicate effectively in English; Spanish is a plus.
Strong interpersonal, organizational, and technical skills.
Proficiency with database software, internet software, order processing systems, spreadsheet software, and word processing software.
Demonstrated problem-solving ability and sound judgment.
Ability to adapt to changing priorities and manage competing demands effectively.
Consistent attendance and punctuality.
Demonstrates integrity, professionalism, and ethical conduct.
Ability to stand, crouch, bend, and lift objects up to 60 pounds throughout a standard workday.
Valid driver’s license required. Must be able to operate company vehicles when necessary and maintain a driving record that meets company insurance eligibility requirements.
Forklift certification is a plus.
10X TOTAL REWARDS
We offer a comprehensive benefits package for full-time employees that includes:
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Grant Cardone Enterprises recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers @grantcardone.com. Already a Grant Cardone Enterprises candidate? Please connect directly with your recruiter to discuss this opportunity.
About the position:
The Controller role will be a key figure in the Finance team, providing financial leadership and
subject matter expertise. The Controller will oversee all financial and fiscal management
aspects of the company operations, including (but not limited to) the listing below:
Responsibilities:
Review monthly, quarterly, and yearly financial reports, making the necessary adjustments as neededEnsuring accounting practices comply on a cash basisFollow GAAP practices accordingly with once accrual accounting method is implementedCollaborate with cross-functional teams to develop accurate and timely recognition of revenue in accordance with the company's policies and procedures. Provide necessary documentation and explanations to auditors regarding the application of ASC 606 standards and guidelines.Collaborate with key stakeholders to understand business processes, identify potential risks, and tailor audit procedures accordingly.Provide expertise in tax compliance and assist in the preparation and filing of corporate tax returns.Identify discrepancies or inaccurate transactions in financial records and offer solutions Complete bank reconciliation for all company bank accountsLead closing process by preparing entries, account reconciliations and analysis for month end and annual closeAnalyze financial information and summarize financial status in the monthly reportSupervise Help Desk system (Zendesk) ticket volume, categorization, problem solving and keep resolve time under 2 weeksSupervise E-Commerce, Account Receivables and Accounts Payable / Payroll team for accuracy and offer supportEnsure revenue accuracy and collection including Chargebacks and refunds auditOversight of revenue collections (Denefits payments/claims, Stripe/Shopify and Invoiced.com payments.)Oversight of Invoiced.com manual orders when needed Ensure that Shopify reports are entered accurately with the correct items categorization and GL accounts.Supervising the correct recording of the revenue from the different merchant banks: Base Funnels, Base ACH, NMA, Stripe, Paypal.Provide regular reporting on Build An Empire to Elena Cardone.Oversight of Collections Process with AR Supervisor and AR AnalystPrimary liaison with external collection agencyRevenue settlement with Invoiced.com transactionsMaking sure that refunds and chargebacks are adjusted correctly closing the full cycle in Netsuite, and Invoiced.comSupervising billing schedules, and connections with Invoiced, Easy Pay Direct and Base CommerceOversee, supervise and review entries, accounts and vendors used by Payroll SpecialistAssist FP&A manager/leader with commission reporting, identifying ecommerce commission errors according with the commissions structure – including the accuracy of the commission spreadsheets from sister companyAssist the Foundation with accounting, and ensure donors, supplies and donations are properly documentedOversight of credit card reconciliation processRequirements:
Bachelor's Degree in Accounting, Finance or similar field is requiredProven experience as a Controller or other similar positionSolid knowledge of GAAP (Generally Accepted Accounting Principles) and regulationsMinimum of 3 years of experience in revenue recognition, with a focus on ASC 606.Strong understanding of audit methodologies, risk management and tax regulations.Excellent knowledge of accounting and financial processes (budgeting, financial closure, reporting etc.)Understanding of data analysis and forecastingWorking knowledge of MS Office (especially excel) and accounting software (e.g. Netsuite)Well-organized with ability to prioritizeVery good communication and interpersonal skillsAttention to detail and problem-solving abilityAbility to seek out relevant information from others (i.e. co-workers, other employees in the office, banks, etc.).Technically competent with understanding how to leverage data and analytics to derive creative, thoughtful solutions within accounting and the broader enterprise.Ability to develop relationships and establish trust and command quicklyAbility to coach and grow a teamProject Management skillsMeeting facilitation skillsAdvanced Excel skillsAccrual and Cash Based Accounting Method KnowledgeKnowledge of Netsuite ERP or similar system a plusThis is full-time Monday to Friday 9am to 6pm, with additional hours/times as needed in
Aventura, FL
Pay: $120,000.00 – $160,000.00 per year Work Location: In person
Senior Full Stack Developer — Revenue Systems & AutomationRoleWe are seeking a Senior Full Stack Developer to design, build, and own the custom software, integrations, and automation that power our revenue engine. This is not a CRM administration role — rather than configuring off-the-shelf tools, you will build the systems on top of and between them: lead routing engines, real-time dashboards, automation services, AI-driven workflows, and the APIs that tie our CRM, dialer, ads, and analytics stack together.
This is a mission-critical engineering role. The systems you build directly determine how fast our revenue teams move, how accurate our data is, and how efficiently our funnels convert. You will work close to the business, ship quickly, and own your work end to end — from data model to API to UI.
Core ResponsibilitiesApplication & Systems DevelopmentDesign and build internal tools, services, and automations across the full stack (frontend, backend, data layer)Translate revenue and operations requirements into well-architected, maintainable softwareOwn features end to end — from technical design through deployment, monitoring, and iterationIntegrations & API EngineeringBuild and maintain integrations across our stack (HubSpot, Mixpanel, Aloware, Meta, Google, and others)Design and implement API layers, webhooks, and data-sync services between systemsDiagnose and resolve API issues, sync failures, and attribution gaps at the sourceData Engineering & ArchitectureDesign data models and schemas that keep information clean, structured, and reliable across systemsBuild data pipelines and validation logic to enforce integrity and prevent driftSupport reporting reliability with trustworthy, well-instrumented data flowsAutomation & Workflow SystemsBuild automation that drives lead routing, assignment, lifecycle progression, and speed-to-leadDevelop AI/LLM-powered workflows for re-engagement, qualification, and rep enablementIdentify and eliminate breaks and leakage in automated funnel logicReporting & Analytics InfrastructureBuild and maintain dashboards and reporting infrastructure for sales and marketing leadershipInstrument systems for real-time funnel monitoring and proactive issue detectionEnsure accuracy of key metrics (speed-to-lead, conversion rates, ROAS) at the data layerReliability, Performance & OwnershipOwn the uptime, performance, and scalability of the systems you buildAudit funnels end to end (ads → forms → CRM → sales activity) and fix breaks in lead flow and attributionProactively harden systems against failure as volume growsQualifications5–8+ years of professional full stack software development experienceStrong proficiency with modern languages and frameworks (e.g., JavaScript/TypeScript, Node.js, React, Python)Deep experience building and consuming APIs (REST, webhooks, OAuth) and integrating third-party systemsSolid database and data-modeling skills (SQL, schema design); data warehousing experience a plusComfortable across the stack: backend services, frontend UI, and the data layer in betweenExperience with cloud platforms (GCP or AWS) and serverless/scripting environmentsHighly analytical, with strong attention to detail and a bias toward shippingBonus: experience with CRM platforms (HubSpot), product analytics (Mixpanel/Segment), AI/LLM integration, or revenue/marketing operations systemsSr. Applications Support Engineer |Cardone Training Technologies, Inc. (CTTI) — part of Cardone Enterprises
Reports to: Chief Information Officer, CTTI
Cardone Training Technologies is part of Cardone Enterprises, a group generating more than $750M in annual revenue across real estate, business education, consulting, health, and financial services. Cardone Capital manages $5.3B+ in assets under management. The Cardone brand reaches over 20 million followers worldwide and is built on the 10X Movement founded by Grant Cardone. CTTI runs the sales, marketing, and business education arm at global scale.
You will be based at 10X HQ in Aventura, Florida — the headquarters of the organization. Joining CTTI means stepping inside one of the most recognized names in business performance.
The role: You own the daily health of the SaaS stack that runs CTTI. You keep 300+ people productive, their identities secure, and their Macs compliant. When something breaks, you fix it. When something slows the business down, you automate it. When leadership needs numbers, you deliver them.This is hands-on engineering work with real authority. You report directly to the Chief Information Officer.
On-site in Aventura, full time: This role is on-site at 10X HQ in Aventura, Monday through Friday. We work in person because that is how our team collaborates, moves quickly, and supports the people who depend on these systems. Not hybrid. Not remote.Google Workspace Enterprise — user administration, security controls, groups, Drive governance
Zoom Enterprise — licensing, account administration, security and recording policies
Zendesk — agent and workflow administration, SLA and macro design, reporting
Okta — SSO policies, app assignments, lifecycle automation, MFA
JAMF + Apple Business Manager — MDM, compliance, remote commands, OS rollouts
PandaDoc — template and workflow administration, integrations, approvals
Ongoing administration across NetSuite, HubSpot, JotForm, and Aloware
Automation and optimizationRedesign workflows that slow the business down — not just close tickets
Build automations with Zapier, Make, Google Apps Script, or native APIs
Standardize onboarding and offboarding so nothing slips through
Reporting and visibilityBuild dashboards and SaaS usage audits leadership can act on
Turn ticket metrics, platform analytics, and SaaS spend data into real decisions
EnablementWrite clear documentation and short video walkthroughs
Run onboarding sessions and quick training for new hires and departments
Vendor and strategyHold vendors accountable — escalations, roadmap asks, renewals
Support the CIO on quarterly reviews, compliance work, and contract evaluations
What we requireCore platforms — deep, hands-on experienceGoogle Workspace Enterprise administration
Zoom Enterprise administration
Zendesk administration
Working experience withOkta — SSO, policies, provisioning
JAMF and Apple Business Manager
PandaDoc administration
Plus5+ years administering business SaaS at scale
Identity and access fluency — SSO, SAML / OIDC, MFA, provisioning and deprovisioning
Clear written and verbal communication
Ability to work on-site in Aventura, Monday through Friday
What gives you an edgeBilingual English / Spanish
Scripting in Python, Bash, or PowerShell
Zapier, Make, or Google Apps Script running in production
Familiarity with PCI, HIPAA, or Zero Trust principles
NetSuite, HubSpot, Aloware, or JotForm administration experience
Work inside a company generating $750M+ in annual revenue across multiple businesses
Cardone Capital manages $5.3B+ in assets — you are supporting real scale
Be part of a brand recognized globally for the 10X Movement and business performance training
Access to Cardone University and internal professional development
A culture of ownership, execution, and opportunity earned through results
Compensation and benefitsAnnual performance bonus eligibility
Medical, dental, and vision coverage
401(k) retirement plan
Paid time off and paid holidays
On-site parking at 10X HQ
Access to Cardone University and internal training resources
How to applyApply through the official Cardone Training Technologies careers portal:
Apply for Cardone Training Technologies roles (ADP)
Or visit grantcardone.com/careers and select Cardone Training Technologies.
10X TOTAL REWARDS
We offer a comprehensive benefits package for full-time employees that includes:
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Grant Cardone Enterprises recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@grantcardone.com. Already a Grant Cardone Enterprises candidate? Please connect directly with your recruiter to discuss this opportunity.
Cardone Training Technologies, Inc. (CTTI) Information Technology · Aventura, FL · Full-Time, On-Site
Department: Information Technology Reports To: Chief Information Officer (CIO) Location: Aventura, FL (on-site) Employment Type: Full-Time, Exempt Salary Range: $123,000 – $134,000 per year, commensurate with experience
About the RoleCardone Training Technologies, Inc. (CTTI) is looking for a Systems Engineer to support, plan, and engineer the infrastructure that keeps our business running. This person owns the security, monitoring, implementation, and design of our hardware and software environment, and partners across departments to drive technology initiatives forward. The ideal candidate brings a strong command of IT concepts, practices, and procedures, and uses sound judgment and experience to help the IT team meet department and company goals. This is a hands-on, high-impact role for someone who takes ownership and wants to get things done right the first time.
Key ResponsibilitiesServe as the technical liaison between IT and business departments, translating operational needs into systems initiatives that move the company forward.Plan, design, and engineer the organization's systems infrastructure, including servers, storage, virtualization, and supporting hardware and software.Monitor system health, respond to and resolve critical alerts, and own incidents through to resolution with minimal business disruption.Evaluate, recommend, and deploy new systems, software releases, upgrades, and patches; troubleshoot and resolve related issues.Lead the implementation of new deployments and maintain clear, current documentation for every change.Recommend and help shape overall platform architecture to meet current and future business needs.Lead and participate in compliance audits and in Business Continuity and Disaster Recovery (BCP/DR) planning and testing.Maintain records, documentation, runbooks, and technical correspondence to a high standard.Participate in the evaluation of requests for IT hardware, software, and services, including vendor assessment.Build and maintain monitoring systems, vendor-supplied packages, utilities, scripts, and other technical tooling.Communicate the purpose and proper use of new or modified systems to end users and stakeholders.Mentor and guide other team members, and cross-train within the department to ensure business continuity.Take on additional duties consistent with the successful operation of the department and the business as assigned by management.QualificationsRequiredAssociate's degree in a related field and/or 4+ years of hands-on experience in systems or infrastructure engineering.Active Directory administration experience.Virtualization experience (e.g., VMware or Hyper-V).Working knowledge of network equipment and operations (routers, switches, firewalls).Advanced proficiency with Microsoft technologies, including Office 365 and Windows desktop and server management.Solid understanding of IT systems including servers, desktops, routers, switches, and firewalls.Knowledge of Business Continuity and Disaster Recovery planning and design.Knowledge of system implementation methods for new builds and enhancements to existing systems.Strong project management, time management, and problem-management skills.Ability to gather and analyze facts, define problems, draw conclusions, and recommend solutions.Excellent documentation, organization, and communication skills.Ability to work with minimal supervision and to guide and mentor others on the team.Ability to prioritize and execute effectively in a fast-paced, high-pressure production environment.Experience working in a team-oriented, collaborative environment.Preferred (a plus)Server maintenance and support (on-prem and virtual)Backup methodologies and software (e.g., Veeam).Telecommunications concepts and equipment (e.g., VoIP phone systems).Mac desktop/laptop and Apple device administration.Experience supporting a high-volume Production Operations environment.Cisco Meraki networking experience.Physical RequirementsMust be able to stand, bend, squat, and lift up to 20 pounds as needed to support hardware and on-site infrastructure.
Compensation & BenefitsCompetitive base salary (see range above).Medical, dental, and vision insurance.Paid time off and paid holidays.401(k) retirement plan.On-site role at our Aventura, FL headquarters with a high-energy, growth-oriented team.Ongoing professional development and access to Grant Cardone training resources.RESPONSIBILITIES
Conducts on-boarding calls for new corporate clients on company online university platform
Acts as the first point of contact for a corporate clients after the initial sale, and provides guidance through the onboarding process
Keeps accurate data and notes in the CRM database for client information and details
Manages a Client Support team email inbox to answer client requests as quickly as possible (Zendesk)
Learns company content in order to correctly coach clients on the material
Participates in company events that host corporate clients
Answering all inbound phone calls to the company
Moderating events online for the company
SKILLS & QUALIFICATIONS
High school diploma or GED preferred
Professional phone skills
Sales experience a plus
Experience in previous customer support role
Strong written and verbal communication skills
Positive attitude and desire to help others
Competent problem solver
Technical aptitude with the ability to learn software programs
Ability to type around 40 words per minute, (wpm)
Experience with Google Drive, Sheets, and Docs
Experience with HubSpot or other customer relationship management software, a plus
Computer software skills including Microsoft Office, Google Suite and Mac operating systems
Our company was founded by private equity fund manager and creator of the 10X Movement, Grant Cardone. We’ve become one of the most trusted names in real estate, business growth, sales and marketing education, reaching over 5 million people worldwide.
Grant prioritizes ethics, communication, results and massive action from everyone on our team, giving ambitious and action-oriented employees the chance to “write their own ticket” in their career as they help our clients succeed.
We’re known for:
We approach every relationship with clients, staff and vendors with an overdeliver mentality; we are committed to providing value above and beyond what is expected.
~Putting Value FirstWe do not expect people to trust us on our word. We build relationships by offering value first and work to provide a tangible benefit before we look for an exchange. We always aim to prove our value in advance.
~Having the Ethics of the MilitaryWe look at the success of our stakeholders as an ethical obligation. We aim to always do the right thing even if it is the more difficult approach. We run a disciplined and highly ethical team that resembles that of the military; the military of the marketplace!
We embrace the philosophy of a games and competition minded organization that aims to compete and win every day. We strive to have a fun, exciting yet results based organization that helps people magnify their success.
We operate fully onsite in Aventura, FL. Please only apply if you are comfortable working onsite Monday- Friday 9am-6pm
We’re on a mission to build the ultimate sales team. We need a dynamic, full-cycle Sales Recruiter to join our crew and help us find the best talent in the industry.
What You’ll Do:
Hunt for Stars - Source, attract, and engage with stellar sales candidates who are ready to bring their A-game. You’ll be our talent scout, using a mix of creativity and strategy to find those hidden gems.
Lead the Charge - Take candidates through the entire hiring process, from initial screening to final offer. Your expertise will guide them seamlessly through every step.
Collaborate- Work closely with our sales leadership team to understand their needs and build a pipeline of top talent. Your teamwork will be key to our success.
What We’re Looking For:
Sales Savvy - A deep understanding of sales roles and what makes a top performer. You get what it takes to succeed in this fast-paced field.
Recruitment Rockstar - Proven experience in full-cycle recruitment, preferably with a focus on sales roles. You know how to find, attract, and close top talent.
Creative Mindset - Innovative and out-of-the-box thinking. You’re not afraid to try new approaches and experiment with different sourcing techniques.
Ready to make an impact? Apply Today!
In accordance with the Company’s established pre-employment processes and Drug-Free Workplace program, your employment is contingent upon a negative drug screen and satisfactory background check.
Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
#LI-ONSITE
Sr. Applications Support Engineer |Cardone Training Technologies, Inc. (CTTI) — part of Cardone Enterprises
Reports to: Chief Information Officer, CTTI
Cardone Training Technologies is part of Cardone Enterprises, a group generating more than $750M in annual revenue across real estate, business education, consulting, health, and financial services. Cardone Capital manages $5.3B+ in assets under management. The Cardone brand reaches over 20 million followers worldwide and is built on the 10X Movement founded by Grant Cardone. CTTI runs the sales, marketing, and business education arm at global scale.
You will be based at 10X HQ in Aventura, Florida — the headquarters of the organization. Joining CTTI means stepping inside one of the most recognized names in business performance.
The role: You own the daily health of the SaaS stack that runs CTTI. You keep 300+ people productive, their identities secure, and their Macs compliant. When something breaks, you fix it. When something slows the business down, you automate it. When leadership needs numbers, you deliver them.This is hands-on engineering work with real authority. You report directly to the Chief Information Officer.
On-site in Aventura, full time: This role is on-site at 10X HQ in Aventura, Monday through Friday. We work in person because that is how our team collaborates, moves quickly, and supports the people who depend on these systems. Not hybrid. Not remote.Google Workspace Enterprise — user administration, security controls, groups, Drive governance
Zoom Enterprise — licensing, account administration, security and recording policies
Zendesk — agent and workflow administration, SLA and macro design, reporting
Okta — SSO policies, app assignments, lifecycle automation, MFA
JAMF + Apple Business Manager — MDM, compliance, remote commands, OS rollouts
PandaDoc — template and workflow administration, integrations, approvals
Ongoing administration across NetSuite, HubSpot, JotForm, and Aloware
Automation and optimizationRedesign workflows that slow the business down — not just close tickets
Build automations with Zapier, Make, Google Apps Script, or native APIs
Standardize onboarding and offboarding so nothing slips through
Reporting and visibilityBuild dashboards and SaaS usage audits leadership can act on
Turn ticket metrics, platform analytics, and SaaS spend data into real decisions
EnablementWrite clear documentation and short video walkthroughs
Run onboarding sessions and quick training for new hires and departments
Vendor and strategyHold vendors accountable — escalations, roadmap asks, renewals
Support the CIO on quarterly reviews, compliance work, and contract evaluations
What we requireCore platforms — deep, hands-on experienceGoogle Workspace Enterprise administration
Zoom Enterprise administration
Zendesk administration
Working experience withOkta — SSO, policies, provisioning
JAMF and Apple Business Manager
PandaDoc administration
Plus5+ years administering business SaaS at scale
Identity and access fluency — SSO, SAML / OIDC, MFA, provisioning and deprovisioning
Clear written and verbal communication
Ability to work on-site in Aventura, Monday through Friday
What gives you an edgeBilingual English / Spanish
Scripting in Python, Bash, or PowerShell
Zapier, Make, or Google Apps Script running in production
Familiarity with PCI, HIPAA, or Zero Trust principles
NetSuite, HubSpot, Aloware, or JotForm administration experience
Work inside a company generating $750M+ in annual revenue across multiple businesses
Cardone Capital manages $5.3B+ in assets — you are supporting real scale
Be part of a brand recognized globally for the 10X Movement and business performance training
Access to Cardone University and internal professional development
A culture of ownership, execution, and opportunity earned through results
Compensation and benefitsAnnual performance bonus eligibility
Medical, dental, and vision coverage
401(k) retirement plan
Paid time off and paid holidays
On-site parking at 10X HQ
Access to Cardone University and internal training resources
How to applyApply through the official Cardone Training Technologies careers portal:
Apply for Cardone Training Technologies roles (ADP)
Or visit grantcardone.com/careers and select Cardone Training Technologies.
10X TOTAL REWARDS
We offer a comprehensive benefits package for full-time employees that includes:
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Grant Cardone Enterprises recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@grantcardone.com. Already a Grant Cardone Enterprises candidate? Please connect directly with your recruiter to discuss this opportunity.
The Client Support Specialist serves as the frontline operational anchor for client communication and service delivery. This role is responsible for managing all inbound client inquiries, moderating live and virtual events, and supporting cross-department requests that directly impact the client experience.
As the first point of contact for many corporate clients following a sale, you will guide them through onboarding, resolve concerns efficiently, and ensure every interaction reflects professionalism, accuracy, and responsiveness. This position requires strong communication discipline, operational awareness, and the ability to manage high volumes of inbound requests while maintaining service excellence.
Your performance directly influences client satisfaction, brand reputation, and retention.
Serve as the primary responder for all inbound client communications, including email and phone inquiries.
Manage and prioritize the Client Support inbox (Zendesk), ensuring rapid, accurate, and professional responses.
Answer all inbound company phone calls, routing or resolving inquiries as appropriate.
Provide timely follow-up on unresolved client requests to ensure full closure.
Maintain response-time standards aligned with service-level expectations.
Act as the first post-sale point of contact, guiding clients through access, expectations, and next steps.
Educate clients on company platforms, content, and program structure to ensure confident program adoption.
Document all client interactions accurately within the CRM system.
Moderate online events, webinars, and live training sessions to ensure smooth client participation.
Monitor chat, Q&A, and technical concerns during live sessions.
Escalate urgent issues in real time to appropriate internal teams.
Participate in in-person company events hosting corporate clients to provide on-site support as needed.
Partner with Sales, Finance, Coaching, Platform, and Events teams to resolve client-related requests.
Escalate billing, platform access, or technical concerns to appropriate departments.
Ensure all interdepartmental communication regarding client matters is clear, documented, and actionable.
Track recurring client issues and communicate patterns to leadership for process improvement.
Maintain accurate and detailed notes in CRM systems for all client communications.
Ensure client records are updated with relevant account changes, inquiries, and resolutions.
Utilize Google Drive, Sheets, and internal tools to maintain organized client documentation.
Address client concerns with professionalism, empathy, and solution-focused communication.
De-escalate situations calmly while protecting company policies and standards.
Demonstrate strong judgment when determining when to resolve independently versus escalate.
Maintain a consistent, positive representation of the brand across all communication channels.
Prior experience in customer support, client services, or similar client-facing roles.
Experience managing high volumes of inbound email and phone communication preferred.
Onboarding or presentation experience is a plus.
Exposure to sales or revenue-support environments is beneficial.
Strong written and verbal communication skills.
Professional phone presence with confident call handling ability.
Ability to manage multiple inbound requests simultaneously without compromising accuracy.
Strong organizational and time management skills.
Competent problem-solving capability with sound judgment.
Technical aptitude and ability to quickly learn internal systems.
Proficiency in Google Workspace, Microsoft Office, and Mac operating systems.
CRM experience (HubSpot & Monday.com preferred).
Service-oriented with a genuine desire to assist clients.
Calm and composed under pressure.
Detail-driven and highly accountable.
Collaborative and communicative across departments.
Positive, solutions-focused mindset.
Inbound emails and calls are resolved efficiently and professionally.
Clients experience a smooth, informed onboarding process.
Live and virtual events operate without client disruption.
Internal teams receive timely, accurate client-related information.
Client satisfaction metrics remain strong due to consistent responsiveness and follow-through.
Central visibility across all client-facing operations.
Direct influence on client retention and satisfaction.
Exposure to live events and executive-led trainings.
Clear pathway to advancement within client experience, operations, or leadership roles.
Daily office hours oversight
Responsible for training on Tier 2 calls for saving deals. At times will be responsible for assigning out CSWs for team members to make Tier 2 calls to.
Reminding team of 1st ring responsibility.
