Cardinal is a not-for-profit financial cooperative owned by its members. This means that as a credit union member, you are never a customer, but a full partner and owner. The credit union motto "People Helping People" is demonstrated in every transaction that takes place at Cardinal. We promise each member personalized service and individualized financial attention.
Cardinal strives to create a culture supporting ideas and innovation and offers various opportunities for both personal growth and professional development.
This Loan Officer position floats between our local branches.
Role of Loan Officer:
Our Loan Officers assist members and potential members with their Credit Union needs.Provide account information by phone or in person, as well as information on the full range of credit union products and services.Open accounts for members, interview, and professionally handle the member's daily needs.Responsible for interviewing and evaluating applicants for routine loans and processing loan applications.Gather background information and analyze loan applicant's credit history.Our Loan Officers provide a variety of transaction services to members including loan processing, closing, and disbursal.Meeting minimum performance standards regarding referrals, sales, production, and quality control. Generous incentive program.This Loan Officer position floats between our local branches.Loan Officer Benefits Package:
Medical, prescription, dental, vision
Life and long-term disability Insurance, employer paid
Generous 401(k) plan
Paid time off and holidays
Loan discounts
Tuition reimbursement paid up to 90% per course
Considerable and substantive internal training on a myriad of banking subjects, member service, professionalism, and best industry practices.
PM22
Job Requirements:
Loan Officer Experience: Six months to two years of similar or related experience.
Loan Officer Education: College degree preferred
Loan Officer Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.
Cardinal Credit Union is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment.
We are a non-smoking work environment.
Compensation details: 0 Yearly Salary
PI3b256557f2cc-7898
Read LessMust be a Current Lakeland Community College Student to apply
Role:
This is a Part Time role for a current Lakeland Student to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. To increase the acquisition of memberships and member awareness concerning Credit Union products and Services.
Major Duties and Responsibilities:
50% Receives and processes member financial transactions, including deposits, withdrawals and loan payments. Balances cash drawer and makes settlement of daily activity. Welcomes members and provides routine information concerning credit union products and services and directs members to appropriate department for specific information.
45% Answers questions about products and services and refers problems that are beyond their authority to the Branch Manager. Identifies cross sell opportunities and cross sell services to members through in person transactional sessions, as well as by telephone and outbound calls.
5% Other duties as assigned.
Expectations:
1.To provide friendly, professional, personal service to all members.
2.To balance at least 90% of the time, being no more than $5.00 off and with total outage not to exceed $50.00 in a 3-month period.
3.To strive for transaction posting accuracy, measurement to be determined by department manager and to be measured in employee performance evaluation goals.
4.To meet the minimum established incentive goals each month.
5.To maintain a dependable record of attendance and timeliness.
6.To troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.
PM22
Knowledge and Skills:
Experience: Minimum of six months customer service and cash handling experience is required.
Minimum of six months sales/referral experience that includes providing related products and service options to customers required.
Education: Must be a Current Lakeland Community College Student
PI7db7e1fc4c5d-0350
Read Less