Job DescriptionJob DescriptionPOSITION TITLE: BENEFITS NAVIGATOR REPORTS TO: Clinical Supervisor, Linkage and Engagement SUPPORTS: Caracole Programming SUPERVISES: N/A
POSITION SUMMARY: This position assists clients in determining eligibility, completing program applications, and enrolling in programs to facilitate access to medical care, medication access, insurance, and housing. Provides non-acute short term supportive services for individuals living with HIV and their family members, adhering to Caracole standards of care.
RESPONSIBILITIES:Serve as a member of a collaborative multi-disciplinary client support team with case management, prevention and housing staff providing confidential, culturally appropriate, and efficient care to assure consistent access to medication and insurance coverage. Provide benefits counseling to assist clients in accessing public and private medical pharmaceutical and insurance programs for which they may be eligible. Work with clients to gather all necessary components of applications for the Ohio HIV Drug Assistance Program (OHDAP) application, Affordable Care Act, Medicare, Medicaid, and/or other medical insurance programs; ensure thorough completion and submit for processing. Coordinate, track and review applications, referrals and payment requests for insurance and other program applications. Troubleshoot applications that are incomplete or denied. Identify eligible client medical bills and enter into the TPA web portal accurately and within program timelines. Provide client assistance with submitting medical bills or copayments for reimbursement of allowable services. Create, store, scan, upload and purge forms and documents in keeping with record retention and storage policies. Document services provided; communicate client needs, skills and barriers to the case manager and care team to allow for appropriate interventions. Maintain client medical records as required by regulatory or funding agencies and Caracole. Meet all required deadlines for documentation. Meet with clients by phone/telehealth, in the office and/or the community. Participate in training and maintain up to date knowledge of insurance and medication assistance program eligibility, requirements, procedures, and timelines. Maintain a collaborative working relationship with Caracole team members. Participate in individual/group supervision meetings, regional and local collaborative planning efforts, and quality management activities. Identify and pursue educational opportunities to promote professional growth. Represent Caracole in the community. Other duties assigned.
QUALIFICATIONS:Associate's degree with at least one year experience in a social service or healthcare setting or equivalent experience. Non-Licensed Position. Basic knowledge of HIV/AIDS, substance abuse service networks, entitlement programs, medical and social community services. Proven ability to work harmoniously with ethnically, culturally, and racially diverse groups of individuals.?
REQUIRED SKILLS:High level of attention to detail, accuracy, and organizational skills. Basic computer skills, including accurate keyboarding and familiarity with Microsoft Office. Ability to maintain confidentiality in verbal, print, and electronic communications. Must be able to read, write, speak, and understand English with good verbal and written communication skills. Sensitivity to persons living with chronic disease (HIV/AIDS and/or addiction) and co-existing social, mental, and physical conditions. Bilingual (Sp/En) preferred. PHYSICAL REQUIREMENTS:This position includes time spent working in the office, remote at home, and in the community. Work is generally 9-5 M-F. The employee must be able to remain in a stationary position for multiple hours. Must operate a computer and other office productivity machinery, such as a phone and copy machine. Must have the ability to accurately communicate information and ideas so others will understand. Must be able to move throughout the building and other sites in the community. Employee must have reliable transportation to travel to community sites and meetings as needed. Driver's license and car preferred but not required. The employee must be able to lift and/or move up to 25 pounds. SALARY:This position is full time, hourly (non-exempt). The pay range is approx. $43,000-$45,000 annually, which is $20.67 - $21.63 per hour, based on experience.
BENEFITS INCLUDE:Hybrid work environment: in community, in office and at home, with a paid lunch hour.Competitive pay; annual increases, on-demand pay advances.Medical health insurance, dental, and vision.At no cost to the employee: short-term disability insurance, long-term disability insurance, life insurance, and employee assistance program.401k retirement plan with a company match.Paid paternity leave.Generous paid time off includes 11 paid holidays, up to 5 weeks of sick and vacation time off in your first year, and one community service day.Reimbursements for work-related mileage and cellphone costs.Nonprofit student loan forgiveness program.Annual training allowance for all staff to continue their educationSocial work license supervision towards independent licensure, and continuing education credits.Opportunities for internship or practicum supervisionFunded through government grants, donations and program income; no medical billing.Mission-focused local service agency with a focus on high-quality services and high-quality employment.A friendly, progressive, recovery-friendly and inclusive environment that values people.Caracole is an equal opportunity employer. We are proactively seeking a diverse applicant pool. Reflective of our strategic and client needs, we welcome applications from individuals who live with HIV or are at risk for HIV.
Compensation details: 20.67-21.63 Hourly Wage
PI097abd35a2d2-25405-37296958
Job DescriptionJob DescriptionPOSITION TITLE: HARM REDUCTION SERVICES COORDINATORREPORTS TO: Prevention Supervisor SUPERVISES: N/A
POSITION SUMMARY: This position provides assertive, community based interventions and case management services for high risk HIV- and HIV+ individuals who use drugs (PWUDs) in SW Ohio, N Kentucky, and SE Indiana. Provide outreach, HIV testing, education and intervention services directly to individuals at risk for contracting HIV. Link clients to resources, testing and education; facilitate access to medical care and medications, drug and/or alcohol treatment, syringe exchange programs, and holistic care resources; provide advocacy and psychosocial interventions. RESPONSIBILITIES:Provide outreach, HIV testing and education for high-risk HIV- and HIV+ individuals who abuse or are dependent upon drugs, including injection drug use. Provide outreach services onsite in medical, substance abuse and corrections facilities and at syringe service programs. Provide education regarding harm reduction, HIV/AIDS, safer sex practices, medication adherence, linkage to medical care and safer IV drug use practices. Provide case management intervention services, including testing and education; initial assessments of service needs; and comprehensive individualized service planning, monitoring and revision. Utilize bio-psychosocial models related to successful HIV/AIDS care and engagement of PWIDs, with continuous assessment of client, target community and/or family members' needs and support systems. Provide linkage to HIV/AIDS and/or substance abuse medical care; assistance in obtaining and maintaining health insurance, benefits/entitlement programs, and other sources of support for positive physical health. Serve as an advocate for the target populations, including serving as a liaison between clients, providers and the larger community. Effectively utilize a broad and comprehensive knowledge of community resources serving those living with HIV/AIDS and addiction, such as syringe exchange programs, use of Narcan, medical and mental health/substance abuse treatment providers. Represent Caracole in the community and, develop partnerships and strategies with service providers in the tri-state area. Adhere to the harm reduction model as it relates to individual client care and public health. Adhere to Caracole standards of care. Participate in quality management activities; individual/group/team supervision meetings and educational/training events. Maintain timely and accurate client and statistical records as required by regulatory or funding agencies and Caracole; meet all required deadlines for documentation. Maintain a collaborative working relationship with Caracole team members. Identify and pursue educational opportunities to promote professional growth. Adhere to all rules, policies and regulations pertaining to privacy and confidentiality. Drive testing van to sites in community; provide client transportation when needed. Other duties assigned.
QUALIFICATIONS:Bachelor's degree in public health, social work, chemical dependency related field and/or 4 years commensurate experience. CDCA or CDC certification a plus. Certification for HIV Test Counselor required within 6 months of hire. Proven ability to work harmoniously with ethnically, culturally, and racially diverse groups of individuals. Has or can build relationships within the community of African American men and women who use drugs and are at risk for HIV. Basic knowledge of HIV/AIDS, substance abuse service networks, entitlement programs, medical and social community services. REQUIRED SKILLS:Must work well independently and be a strong member of a small team. Ability to maintain confidentiality in verbal, print, and electronic communications. Basic computer skills, including familiarity with Microsoft Office. Read, write, speak and understand English with good verbal and written communication skills. Bilingual (Sp/En) preferred. Sensitivity to persons living with chronic disease (HIV/AIDS and/or addiction) and co-existing social, mental and physical conditions. Strong mental and emotional heath self-care. PHYSICAL REQUIREMENTS:This position includes time spent working in office, remote at home, and in the community. Work is generally 9-5 M-F. Work on evenings approximately four times a month and occasional weekend assignments. The employee must be able to remain in a stationary position for multiple hours. Must operate a computer and other office productivity machinery, such as a phone and copy machine. Must have the ability to accurately communicate information and ideas so others will understand.
Must be able to move throughout the building and other sites in the community. Some site visits may involve stairs. Employee must have reliable transportation and ability to travel and work at community locations in Ohio, Kentucky and Indiana. Work in varied environments such as jails, prisons, substance abuse facilities, mobile vans. Must have driver's license, insurance and vehicle in order to transport clients and drive mobile van. Testing requires manual dexterity and visual acuity to perform HIV pinprick tests and read test results. The employee must be able to lift and/or move up to 25 pounds. Hepatitis B vaccination (or waiver) required upon hire. SALARY:This position is full time, hourly (non-exempt). The pay rate is $45,000 annually, which is $21.63 per hour.
BENEFITS INCLUDE:Hybrid work environment: in community, in office and at home, with a paid lunch hour.Competitive pay; annual increases, on-demand pay advances.Medical health insurance, dental, and vision.At no cost to the employee: short-term disability insurance, long-term disability insurance, life insurance, and employee assistance program.401k retirement plan with a company match.Paid paternity leave.Generous paid time off includes 11 paid holidays, up to 5 weeks of sick and vacation time off in your first year, and one community service day.Reimbursements for work-related mileage and cellphone costs.Nonprofit student loan forgiveness program.Annual training allowance for all staff to continue their educationSocial work license supervision towards independent licensure, and continuing education credits.Opportunities for internship or practicum supervisionFunded through government grants, donations and program income; no medical billing.Mission-focused local service agency with a focus on high-quality services and high-quality employment.A friendly, progressive, recovery-friendly and inclusive environment that values people.Caracole is an equal opportunity employer. We are proactively seeking a diverse applicant pool. Reflective of our strategic and client needs, we welcome applications from individuals who live with HIV or are at risk for HIV.
Compensation details: 21.63-21.63 Hourly Wage
PId1afcbb4943e-25405-37285980
Job DescriptionJob DescriptionPOSITION TITLE: PrEP Prevention Navigator (PAPI)REPORTS TO: Prevention Supervisor SUPERVISES: N/A
POSITION SUMMARY:This position provides community-based interventions and case management for individuals at risk for HIV and connects them to Pre-Exposure Prophylaxis (PrEP). Provide outreach services to people and organizations, including HIV testing, health education/health literacy and intervention services in community locations. Facilitate access to health insurance, PrEP providers and PrEP medications, linkage to drug and/or alcohol treatment, syringe exchange programs, and holistic care resources; provide advocacy and psychosocial interventions. RESPONSIBILITIES:Provide outreach, HIV testing and education for high-risk HIV- individuals who are candidates for PrEP.Provide outreach services on-site in medical, substance abuse, corrections facilities, and community locations where those at high-risk congregate.Provide education regarding harm reduction, health literacy, HIV/AIDS, safer sex practices, medication adherence, linkage to medical care and safer IV drug use practices.Provide education to area providers about PrEP/PEP and PrEP assistance program; how to refer and access.Provide direct case management to individuals participating in the PAPI program, including testing and education; initial assessments of service needs; and comprehensive individualized service planning, monitoring, and revision. Utilize bio-psychosocial models related to successful HIV/AIDS prevention and engagement, with assessment of client, target community and/or family members' needs and support systems.Link clients to support services; provide assistance in obtaining and maintaining health insurance, benefits/entitlement programs, and other sources of support for positive physical health.Serve as an advocate for the target populations, including serving as a liaison between clients, providers, and the larger community.Effectively utilize a broad and comprehensive knowledge of community resources serving those at high risk of infection, such as syringe exchange programs, use of Narcan, medical and mental health/substance abuse treatment providers, and social support services.Represent Caracole in the community and develop partnerships and strategies with service providers in Greater Cincinnati. Adhere to the harm reduction model as it relates to individual client care and public health. Adhere to Caracole standards of care.Participate in quality management activities; individual/group/team supervision meetings and educational/training events.Maintain timely and accurate client and statistical records as required by regulatory or funding agencies and Caracole; meet all required deadlines for documentation.Help to create/update/maintain all referral sources and documents.Maintain a collaborative working relationship with Caracole team members.Identify and pursue educational opportunities to promote professional growth.Adhere to all rules, policies and regulations pertaining to privacy and confidentiality.Provide transportation when needed.Other duties assigned.
QUALIFICATIONS:Bachelor's degree in public health, social work, chemical dependency related field and/or 4 years commensurate experience. Must be able to drive Caracole's large mobile testing van to events throughout the region; this requires driver's license and insurance.REQUIRED SKILLS AND ABILITIESCertification for HIV Test Counselor required within 6 months of hire.Computer proficiency- Office 365.Organized and able to prioritize work.Must demonstrate sensitivity to persons living with or at high risk of chronic disease (HIV/AIDS, HCV and/or addiction) and co-existing social, mental, and physical conditions.Basic knowledge of HIV/AIDS and bio-medical prevention interventions, substance abuse service networks, entitlement programs, medical and social community services.Ability to collaborate with staff, clients, families, community providers and multiple support systems. Must work well independently and be a strong member of a small team.Must possess excellent written and verbal communication skills. Must be able to speak, understand, read, and write English.Must possess driver's license and insurance.PHYSICAL REQUIREMENTS:This hybrid, full time position includes time spent working in the office, remote at home, and in the community. Work is generally 9-5 M-F but will require work on evenings and weekends a few times per month. The employee must be able to remain in a stationary position for multiple hours. Must operate a computer and other office productivity machinery, such as a phone and copy machine. Must have the ability to accurately communicate information and ideas so others will understand.
Must be able to move throughout the building and other sites in the community. Some site visits may involve stairs. Employee must have reliable transportation and ability to travel and work at community locations. Must have driver's license, insurance and vehicle in order to transport clients and drive mobile van. Testing requires manual dexterity and visual acuity to perform HIV pinprick tests and read test results. The employee must be able to lift and/or move up to 25 pounds. Hepatitis B vaccination (or waiver) required upon hire. SALARY:This position is full time, hourly (non-exempt). The pay range is approx. $43,000-$45,000 annually, which is $20.67 - $21.63 per hour, based on experience.
BENEFITS INCLUDE:Hybrid work environment: in community, in office and at home, with a paid lunch hour.Competitive pay; annual increases, on-demand pay advances.Medical health insurance, dental, and vision.At no cost to the employee: short-term disability insurance, long-term disability insurance, life insurance, and employee assistance program.401k retirement plan with a company match.Paid paternity leave.Generous paid time off includes 11 paid holidays, up to 5 weeks of sick and vacation time off in your first year, and one community service day.Reimbursements for work-related mileage and cellphone costs.Nonprofit student loan forgiveness program.Annual training allowance for all staff to continue their educationSocial work license supervision towards independent licensure, and continuing education credits.Opportunities for internship or practicum supervisionFunded through government grants, donations and program income; no medical billing.Mission-focused local service agency with a focus on high-quality services and high-quality employment.A friendly, progressive, recovery-friendly and inclusive environment that values people.Caracole is an equal opportunity employer. We are proactively seeking a diverse applicant pool. Reflective of our strategic and client needs, we welcome applications from individuals who live with HIV or are at risk for HIV.
Compensation details: 20.67-21.63 Hourly Wage
PI962c2399f391-25405-37286108
