About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx , a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health , which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health . Position Summary: Capital Rx is seeking a strategic, client-focused professional to lead and develop strong relationships with key decision-makers in the healthcare space. In this role, you'll oversee account management, ensuring client satisfaction, retention, and trend management, while analyzing pharmacy data to provide actionable insights. You'll collaborate with clients to develop clinical strategies, execute contract renewals, and contribute to process improvements. If you're passionate about delivering exceptional service and driving healthcare innovation, we'd love to hear from you! Position Responsibilities: Establish and develop relationships with key client decision-makers, understand their healthcare strategy and goals, determine how Capital Rx can best help them achieve their desired results Provide oversight of client account management team with a focus on member and client satisfaction, trend management, and client retention Partner with account team members to provide best-in-class member and client service Support member issue resolution at client-level Identify and contribute to process improvement efforts within the team Responsible for management and execution of client contractual requirements Responsible for client retention including execution of contract renewals Analyze and interpret pharmacy claims data to identify clinical trends and insights for individual clients Meet with clients to discuss clinical trends, review relevant pharmacy data, and provide recommendations with supportive rationale for clinical management strategies Interpret current pharmacy and healthcare trends and provide proactive recommendations Incorporate treatment or completion of managed care residency Prior account management experience preferred Proficient in Microsoft Office Suite with emphasis on Microsoft Excel Experience working with large datasets and analyzing raw data in Excel Ability to balance multiple complex projects simultaneously Exceptional written and verbal communication skills Flexible, highly organized, and able to shift priorities easily Attention to detail
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