Are you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Caf Ambassador, you're at the heart of the Capital One community. You'll introduce caf goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafs. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
Responsibilities:
Bring the Caf experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcomeProactively engage with customers and the community in all areas of the Caf whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeysGuide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resourcesBe a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire youStay curious, adaptable and have a desire to learn and grow through self developmentContinually learn new digital and technical skillsPartner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the CafVolunteer within the community and be an advocate for financial literacyBasic Qualifications:
High School Diploma, GED, or Equivalent CertificationAt least 1 year of Retail, Sales or Customer Service experiencePreferred Qualifications:
Associate's degree2+ years of Retail or Customer-facing experienceProficient in G-SuiteStrong written and oral communication skillsCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Read LessAre you someone who finds their purpose in helping others? Do you love connecting with other people? We're looking for people who'd like to turn it into a meaningful career. As a Caf Ambassador, you're at the heart of the Capital One community. You'll introduce caf goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafs. Every day is an opportunity for you to introduce people to Capital One. It's a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community. But while great customer service is where it starts, development means everything. Here, you'll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.
The Benefits: At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs are designed to help you be your happiest, healthiest self. It's backed by our belief that great work doesn't mean sacrificing your well being. It's part of our mission to set the standard for personal flexibility, so you can grow here and at home.
Here's what we are looking for in you: Are you an outgoing, self-driven individual who thrives on building connections and having meaningful conversations with people? Do you value strong teamwork, problem-solving, and creating thoughtful customer experiences? This could be the perfect role for you!
ResponsibilitiesBring the Caf experience and our brand to life by helping to create an inclusive environment where all customers and team members feel welcomeProactively engage with customers and the community in all areas of the Caf whether you're helping people with tech challenges, showing off our cool services and products, or having deeper conversations about their financial journeysGuide customers through goal setting by meeting them where they are and advocating for better financial literacy through discovery and Capital One resourcesBe a team player and work with an energized team of Ambassadors helping to inspire teammates as they inspire youStay curious, adaptable and have a desire to learn and grow through self developmentContinually learn new digital and technical skillsPartner with local businesses, nonprofits, charities, and the Engagement team to plan events both inside and outside of the CafVolunteer within the community and be an advocate for financial literacyBasic QualificationsHigh School Diploma, GED, or Equivalent CertificationAt least 1 year of Retail, Sales or Customer Service experiencePreferred QualificationsAssociate's degree2+ years of Retail or Customer-facing experienceProficient in G-SuiteStrong written and oral communication skillsAt this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $52,624 - $57,408 for Cafe Ambassador
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.
Read LessAs a Digital Sales Consultant for Capital One Auto Finance, you will partner closely with a defined set of Automobile Dealerships, providing consultative guidance to help each dealer achieve its operational objectives. Your ability to build entrenched relationships with business owners and key decision makers throughout the organization will ensure adoption of our suite of lead-generation products and lending solutions. As the primary point of contact for each dealer, you will be responsible for the end-to-end activities related to product adoption including the product presentation, dealership training, and monitoring of dealer performance. Backed by the strength of Capital One Auto Finance's dominant position in automotive financing and powered by our position as tech leader in the industry, you will become part of the team that is rapidly expanding its footprint across the spectrum of dealership sales and financing operations.
Job Description:
Establish trusted relationships with key decisions makers at each dealer locationMaintain and grow Capital One Auto Finance's leading position as a national full credit spectrum auto lenderBe a product expert across our digital lead-generation platform and provide solutions that help dealers achieve their sales objectivesConfidently deliver sales presentations and facilitate dealer training to drive product adoptionBe innovative, organized, and driven to achieve extraordinary business results while providing best in class service to each dealerCreate and execute a monthly plan of dealer engagement based on careful analysis of available data and sales metricsWork closely with internal business partners and teammates to drive cohesion and operational excellenceThe ideal candidate will:
Have an entrepreneurial spirit and serve as an advocate for our customersThrive in a fast paced, rapidly changing environment, acquiring and maintaining high levels of product, service, and process knowledgeBe innovative, highly organized, and have a measurable, demonstrated ability to drive business results while delivering superior service to our customersDemonstrate the ability to work remotely and independently with ample self-motivation and disciplinePossess superior relationship building, consulting, and closing skillsHave exceptional written, verbal, and presentation skillsCultivate a desire for learning and personal growth with the ability to use feedback in a positive way with personal accountabilityDemonstrate proficiency in using customer relationship management systemsBasic Qualifications:
High school diploma, GED or equivalent certificationAt least 1 year of financial services experience or business to business salesPreferred Qualifications:
Bachelor's Degree1+ year of experience representing lead-provider products and solutions1+ year of experience in the automotive financing or advertising media industriesAt this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Sales Territory: $112,600 - $150,100 for Area Sales Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.
Read LessThe Underwriting and Portfolio Management organization is responsible for underwriting new transactions and managing the existing portfolio of loans. Our Underwriters and Portfolio Managers work with both internal partners and external stakeholders in order to support the Commercial’s Bank’s growth while ensuring we have a scalable, well-managed business. This role supports the Real Estate Investment Trust (“REIT”) and/or Real Estate Investment Funds (“REIF”) businesses, such as private funds, non-traded REITs or publicly-traded REITs. These businesses originate entity-level unsecured loans, such as facilities with unencumbered asset pools, within Commercial Real Estate.
Commercial Real Estate
As an Analyst, Underwriting & Portfolio Management, you have advanced beyond the fundamentals of credit risk management and are expected to perform most responsibilities with minimal oversight. In addition to identifying risks and mitigants, you begin to identify and escalate trends or anomalies on individual deals or within the portfolio.
Responsibilities:
Perform due diligence on industry and company performance; synthesize research and begin to draw conclusions; may start to lead due diligence calls with clients and/or legal
Perform thorough financial analysis and identify disparities, risks, and creative ways to mitigate risk
Prepare financial / cash flow modeling inputs with little guidance; understand model mechanics and consider overrides or exceptions
Analyze appropriate structuring options considering collateral and borrower valuation
Write and prepare majority of the credit approval document; provide meaningful contribution to internal meetings, including deal discussions and pipeline meetings
Coordinate and complete closing process requirements
Support senior underwriters in reviewing and negotiating legal documentation
Communicate with external constituents; exhibit a sense of urgency toward meeting client requests
Demonstrate basic understanding of credit documents; with some guidance, contribute to term sheets structuring, prepare commitment letters and review legal documents
Demonstrate ownership of a portfolio of existing customers with minimal guidance; may take on more complex or higher volume of accounts
Complete annual reviews and both material and non-material modifications independently and on time
Monitor quarterly reporting and financial statements and determine upgrades or downgrades to risk ratings
Ensure compliance with credit policies and procedures for existing accounts
Respond to requests from all internal and external stakeholders
Ensure portfolio data is accurate, timely, and complete to ensure strong quality and reporting capabilities
Escalate and resolve problem accounts in partnership with other teams and specialists
Build relationships across function and business to foster collaboration between partner groups
Mentor and train rotational analysts and new hires
Conduct ad hoc analyses and participate in internal initiatives to ensure the business is well-managed and operates efficiently
Basic Qualifications:
Bachelor’s Degree or Military Experience
At least 2 years of experience in credit underwriting or portfolio management in commercial real estate or cash flow lending.
Preferred Qualifications:
Bachelor's Degree in Accounting, Finance, or other relevant fields
3+ years of credit underwriting and/or portfolio management experience
High attention to detail and strong work ethic
Ability to work independently as well as collaboratively in a team environment
Excellent business writing and verbal communication skills
Strong time management skills and ability to manage multiple deals/projects
High level of proficiency in Google Suite or Microsoft Office
** At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $119,400 - $136,200 for Analyst, Specialty Underwriter & Portfolio Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Read LessThe Underwriting and Portfolio Management organization is responsible for working with internal partners to underwrite new transactions and manage the existing portfolio of loans. Our Underwriters and Portfolio Managers balance supporting the Commercial Bank’s growth and ensuring we have a scalable, well-managed business. This role supports the REIF/Real Estate Fund Finance Group within Commercial Real Estate.
Commercial Real Estate (CRE)
As an Analyst, Underwriting & Portfolio Management, you have advanced beyond the fundamentals of credit risk management and are expected to perform most responsibilities with minimal oversight. In addition to identifying risks and mitigants, you begin to identify and escalate trends or anomalies on individual deals or within the portfolio.
Responsibilities:
Perform due diligence on industry and company performance; synthesize research and begin to draw conclusions; may start to lead diligence calls
Perform thorough financial analysis and identify disparities, risks, and creative ways to mitigate risk
Prepare financial modeling inputs with little guidance; understand model mechanics and consider overrides or exceptions
Analyze appropriate structuring options considering collateral and borrower valuation
Write and prepare majority of the credit approval document; provide meaningful contribution to internal meetings, including deal review and pipeline meetings
Coordinate and complete closing process requirements
Begin to shadow more senior underwriters on reviewing and negotiating legal documentation
Communicate with all external constituents; exhibit a sense of urgency toward meeting client requests
Prepare term sheets, commitment letters and fee letters with guidance; basic understanding of credit documents.
Demonstrate ownership of a portfolio of existing customers with minimal guidance; may take on more complex or higher volume of accounts
Complete annual reviews and both material and non-material modifications independently and on time
Monitor and determine upgrades or downgrades to risk ratings
Ensure compliance with credit policies and procedures for existing accounts
Respond to requests from all internal and external stakeholders
Ensure portfolio data is accurate, timely, and complete to ensure strong quality and reporting capabilities
Escalate and resolve problem accounts in partnership with other teams and specialists
Build relationships across function and business to foster collaboration between partner groups
Mentor and train rotational analysts and new hires
Participate in internal initiatives to ensure the business is well-managed and operates efficiently
Basic Qualifications:
Bachelor’s Degree or Military Experience
At least 2 years of experience in credit underwriting, portfolio management or commercial real estate
Preferred Qualifications:
Bachelor's Degree in Accounting, Finance, or other relevant fields
Previous experience in underwriting or portfolio or asset management
Completed coursework or training in commercial real estate & credit risk management
Fluency in either Microsoft Office or Google Suite
** At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Cambridge, MA: $131,300 - $149,800 for Analyst, Specialty Underwriter & Portfolio Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Read LessThe Underwriting and Portfolio Management organization is responsible for working with internal partners to underwrite new transactions and manage the existing portfolio of loans. Our Underwriters and Portfolio Managers balance supporting the Commercial Bank’s growth and ensuring we have a scalable, well-managed business. This role supports the REIF/Real Estate Fund Finance Group within Commercial Real Estate.
Commercial Real Estate (CRE)
As an Analyst, Underwriting & Portfolio Management, you have advanced beyond the fundamentals of credit risk management and are expected to perform most responsibilities with minimal oversight. In addition to identifying risks and mitigants, you begin to identify and escalate trends or anomalies on individual deals or within the portfolio.
Responsibilities:
Perform due diligence on industry and company performance; synthesize research and begin to draw conclusions; may start to lead diligence calls
Perform thorough financial analysis and identify disparities, risks, and creative ways to mitigate risk
Prepare financial modeling inputs with little guidance; understand model mechanics and consider overrides or exceptions
Analyze appropriate structuring options considering collateral and borrower valuation
Write and prepare majority of the credit approval document; provide meaningful contribution to internal meetings, including deal review and pipeline meetings
Coordinate and complete closing process requirements
Begin to shadow more senior underwriters on reviewing and negotiating legal documentation
Communicate with all external constituents; exhibit a sense of urgency toward meeting client requests
Prepare term sheets, commitment letters and fee letters with guidance; basic understanding of credit documents.
Demonstrate ownership of a portfolio of existing customers with minimal guidance; may take on more complex or higher volume of accounts
Complete annual reviews and both material and non-material modifications independently and on time
Monitor and determine upgrades or downgrades to risk ratings
Ensure compliance with credit policies and procedures for existing accounts
Respond to requests from all internal and external stakeholders
Ensure portfolio data is accurate, timely, and complete to ensure strong quality and reporting capabilities
Escalate and resolve problem accounts in partnership with other teams and specialists
Build relationships across function and business to foster collaboration between partner groups
Mentor and train rotational analysts and new hires
Participate in internal initiatives to ensure the business is well-managed and operates efficiently
Basic Qualifications:
Bachelor’s Degree or Military Experience
At least 2 years of experience in credit underwriting, portfolio management or commercial real estate
Preferred Qualifications:
Bachelor's Degree in Accounting, Finance, or other relevant fields
Previous experience in underwriting or portfolio or asset management
Completed coursework or training in commercial real estate & credit risk management
Fluency in either Microsoft Office or Google Suite
** At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Cambridge, MA: $131,300 - $149,800 for Analyst, Specialty Underwriter & Portfolio Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Read LessThe Underwriting and Portfolio Management organization is responsible for underwriting new transactions and managing the existing portfolio of loans. Our Underwriters and Portfolio Managers work with both internal partners and external stakeholders in order to support the Commercial’s Bank’s growth while ensuring we have a scalable, well-managed business. This role supports the Real Estate Investment Trust (“REIT”) and/or Real Estate Investment Funds (“REIF”) businesses, such as private funds, non-traded REITs or publicly-traded REITs. These businesses originate entity-level unsecured loans, such as facilities with unencumbered asset pools, within Commercial Real Estate.
Commercial Real Estate
As an Analyst, Underwriting & Portfolio Management, you have advanced beyond the fundamentals of credit risk management and are expected to perform most responsibilities with minimal oversight. In addition to identifying risks and mitigants, you begin to identify and escalate trends or anomalies on individual deals or within the portfolio.
Responsibilities:
Perform due diligence on industry and company performance; synthesize research and begin to draw conclusions; may start to lead due diligence calls with clients and/or legal
Perform thorough financial analysis and identify disparities, risks, and creative ways to mitigate risk
Prepare financial / cash flow modeling inputs with little guidance; understand model mechanics and consider overrides or exceptions
Analyze appropriate structuring options considering collateral and borrower valuation
Write and prepare majority of the credit approval document; provide meaningful contribution to internal meetings, including deal discussions and pipeline meetings
Coordinate and complete closing process requirements
Support senior underwriters in reviewing and negotiating legal documentation
Communicate with external constituents; exhibit a sense of urgency toward meeting client requests
Demonstrate basic understanding of credit documents; with some guidance, contribute to term sheets structuring, prepare commitment letters and review legal documents
Demonstrate ownership of a portfolio of existing customers with minimal guidance; may take on more complex or higher volume of accounts
Complete annual reviews and both material and non-material modifications independently and on time
Monitor quarterly reporting and financial statements and determine upgrades or downgrades to risk ratings
Ensure compliance with credit policies and procedures for existing accounts
Respond to requests from all internal and external stakeholders
Ensure portfolio data is accurate, timely, and complete to ensure strong quality and reporting capabilities
Escalate and resolve problem accounts in partnership with other teams and specialists
Build relationships across function and business to foster collaboration between partner groups
Mentor and train rotational analysts and new hires
Conduct ad hoc analyses and participate in internal initiatives to ensure the business is well-managed and operates efficiently
Basic Qualifications:
Bachelor’s Degree or Military Experience
At least 2 years of experience in credit underwriting or portfolio management in commercial real estate or cash flow lending.
Preferred Qualifications:
Bachelor's Degree in Accounting, Finance, or other relevant fields
3+ years of credit underwriting and/or portfolio management experience
High attention to detail and strong work ethic
Ability to work independently as well as collaboratively in a team environment
Excellent business writing and verbal communication skills
Strong time management skills and ability to manage multiple deals/projects
High level of proficiency in Google Suite or Microsoft Office
** At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $119,400 - $136,200 for Analyst, Specialty Underwriter & Portfolio Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Read LessProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team
As a Product Manager on the Developer Experience team, you'll be instrumental in shaping the future of Capital One's developer journey. Your mission will be to conceptualize, design, and implement top-tier solutions that elevate the daily work of our software delivery teams, all while upholding the highest standards of quality and security.
This pivotal role involves both defining and executing strategies to enhance developer productivity when using Capital One’s deployment pipelines. You'll collaborate closely with technology and design partners to provide the tools and guidance necessary to deliver self-service experience for our developers.You'll be responsible for setting success metrics for your area, driving the adoption of your solutions, and identifying opportunities for further improvements.
Responsibilities:
Engaging all stakeholders (Engineers, SDLC, Architecture, Risk, and Cyber) directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with development teams to get those features incorporated
Interaction with Engineers and understand the technical language to articulate the requirements
Drive the product management practice within the organization, defining expectations and commitments
Operationalizing product metrics for the products you own and building the business case for new investment
Influencing senior stakeholders to use our products and sharing with them the outcomes we are enabling to strengthen investment
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products
Demonstrated ability to translate business strategy and analysis into consumer-facing digital products
Experience with CI/CD products like Jenkins, Harness, as a user or as a product manager of an internal CI/CD platform
Experience managing platform products that can be extended by customers
Experience managing marketplace-like offerings, internal or external
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Read LessData is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
As a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Team Description
AI Foundations Specialist Models Data Science team builds and ships state of the art scalable architecture, AI/ML solutions for Capital One’s award-winning mobile app. We partner with product, tech and design teams to deliver app features that delight customers with dynamic and personalized experiences, enable them to chat with Capital One’s digital assistant Eno, or search for useful contents. You will be the driving force to experiment, innovate and create next generation experiences powered by the latest emerging generative AI technologies.
In this role, you will:
Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI powered products that change how customers interact with their money.
Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Hugging Face, LangChain, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data.
Be the expert in Natural Language Processing (NLP) to harness the power of Large Language Models (LLMs), adapt and finetune them for customer facing applications and features.
Build machine learning and NLP models through all phases of development, from design through training, evaluation, and validation; partnering with engineering teams to operationalize them in scalable and resilient production systems that serve 80+ million customers.
Flex your interpersonal skills to translate the complexity of your work into tangible business goals.
The Ideal Candidate is:
Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it’s about making the right decision for our customers.
Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them.
Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You’re not afraid to share a new idea.
A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond.
Technical. You’re comfortable with advanced ML and DL technologies including language models and are passionate about developing further. You have hands-on experience working with LLMs and solutions using open-source tools and cloud computing platforms.
Influential. You are passionate about AI/ML and can bring along a cross functional team in breakthrough innovations. You communicate clearly and effectively to share your findings with non-technical audiences.
You are experienced in training language models or large computer vision models as well as have expertise in one or more key subdomains such as: training optimization, self-supervised learning, explainability, RLHF.
You have an engineering mindset as shown by a track record of delivering models at scale both in training data and inference volumes. You have experience in delivering libraries, platforms, or solution level code to existing products.
Basic Qualifications:
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 7 years of experience performing data analytics
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 5 years of experience performing data analytics
A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2 years of experience performing data analytics
At least 2 years of experience leveraging open source programming languages for large scale data analysis
At least 2 years of experience working with machine learning
At least 2 years of experience utilizing relational databases
Preferred Qualifications:
PhD in “STEM” field (Science, Technology, Engineering, or Mathematics)
Experience working with AWS
At least 5 years’ experience in Python, Scala, or R
At least 5 years’ experience with machine learning
At least 5 years’ experience with SQL
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $225,400 - $257,200 for Sr Mgr, Data Science
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Read LessProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team
Capital One’s Enterprise Payments team is defining the roadmap that will enable the bank’s overall digital payments strategy, modernizing existing payment types and introducing the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. The world is moving toward faster payments and Capital One is not just ahead of the curve, but defining it. We are a tech-centric company and an innovation laboratory within the only founder-led, top 10 bank in the U.S.
The Product Manager for the Enterprise Payments team plays a critical role in achieving our goals. This is a highly collaborative role, where the individual will work closely with a team of product managers as well partnering with designers, engineers, data scientists, operations, and business partners to transform the experience for all of our customers. Through this collaboration, the individual will shape the product strategy and then develop, launch, and enhance payments experiences that will meet the unique needs of our customers, ranging from consumer to small business to commercial personas across both lending and deposit products.
Your product forms a key cornerstone of Capital One’s payments experience – blending digital design with backend integration to provide our internal and external customers the ability to transact in real time with straight through processing. To fit the bill, you will need to have deep passion for Payments along with product-centric thinking that analyzes problems, develops simple and intuitive solutions and then, working with our agile teams, delivers those user experiences on the latest technologies. You’ll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners.
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $164,800 - $188,100 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Read Less