REMOTE Head of Learning and Development (Permanent Full-time)
CapeTalent isn’t your average staffing agency. We connect AI-forward Learning & Development professionals with Fortune 100 companies who are shaping the future.
Permanent Full-time Details
$115,000 - $130,000 with competitive benefits packageApril 2026 start dateLocation: 100% Remote (U.S. candidates only)Schedule: 9–5pm EST/CST/MST/PST with daily Slack communicationIndustry Focus is Construction, Skilled Trades, Industrial Safety, Blue-Collar Workforce TrainingLaptop and licenses providedPortfolio REQUIRED for considerationAbout the Role
For nearly 20 years, our client has supported America’s skilled-trade workforce by designing, developing, and delivering modern learning solutions for high-demand industries. We’re seeking a Head of Learning & Development to lead learning strategy, solution architecture, and team performance across client programs and internal initiatives. This is a player-coach leadership role—you’ll set the vision, support business development, and step into execution when needed. You’ll partner closely with Sales, Product, and Executive Leadership to design high-impact, scalable learning solutions.
You’ll lead a multidisciplinary team including Instructional Designers, eLearning Developers, VR/immersive developers, Project Management, and Engineering—ensuring alignment across strategy, design, and technical delivery. This role is ideal for a strategic L&D leader who is also hands-on, AI-forward, and thrives in a high-growth, client-driven environment.
What You’ll Do
Lead Learning Strategy & Solution Architecture
• Own learning strategy across client engagements—from discovery through delivery
• Translate stakeholder needs into scalable learning architectures, program designs, and scopes of work
• Lead solutioning during sales cycles and early-stage program design
• Ensure solutions are instructionally sound, measurable, and aligned to business outcomes
• Confidently navigate complex technical, industrial, and workforce training environments
Lead & Scale a High-Performing Team
• Lead, mentor, and develop a cross-functional team (ID, eLearning, VR, PM, Engineering)
• Build a high-accountability, performance-driven, and solutions-oriented culture
• Align workflows across disciplines to improve speed, clarity, and ownership
• Identify capability gaps and implement scalable systems, standards, and structure
Drive Learning Design & Content Excellence
• Oversee end-to-end learning development across modalities (eLearning, VR, blended, platform-based)
• Ensure consistency, quality, and speed across all deliverables
• Step in as a senior individual contributor when needed to model execution and raise the bar
• Lead content modernization initiatives to improve engagement and efficiency
Lead AI-Enabled Development & Innovation
• Evaluate and implement AI tools to accelerate development and improve quality
• Enable the team on modern workflows using tools like ChatGPT, Claude, CoPilot, Cursor, and automation platforms
• Build reusable templates, frameworks, and systems to scale delivery
• Continuously optimize processes to improve efficiency, margins, and output quality
Drive Delivery & Cross-Functional Execution
• Operate in a player-coach model—own key programs while overseeing team execution
• Partner closely with Project Management to ensure alignment on scope, timelines, and deliverables
• Collaborate with technical teams to ensure feasibility and platform integration
• Proactively manage risks, communication, and solution planning across engagements
Support Client Growth & Strategic Partnerships
• Engage in client-facing conversations to shape solutions and build trust
• Identify expansion opportunities and drive additional value across accounts
• Position the organization as a leader in modern, AI-enabled learning solutions
What We’re Looking For
• 10+ years in Instructional Design, Learning Experience Design, or Learning Strategy
• Proven experience leading and scaling L&D or Instructional Design teams
• Strong expertise in learning architecture (discovery, scoping, solution design)
• Experience designing for technical, industrial, construction, or workforce training environments
• Hands-on experience with Articulate 360 (Storyline, Rise) and modern eLearning tools
• Experience working in fast-paced, client-driven environments with multiple concurrent projects
• Strong executive presence and ability to simplify complex concepts
Nice to Have
• Experience in consulting or custom learning development environments
• Familiarity with LMS/LXP ecosystems or custom learning platforms
• Experience with immersive learning (VR/AR) or emerging technologies
• Proven experience integrating AI into learning workflows
• Experience with tools like Jira or similar project tracking platforms
What Success Looks Like
• A high-performing, accountable, and scalable learning team
• Seamless collaboration across design, development, and delivery
• High-quality, modern learning solutions aligned to client outcomes
• AI-enabled workflows driving speed, consistency, and efficiency
• Strong client partnerships and strategic influence
• Scalable systems that support growth and differentiation
CapeTalent isn’t your average staffing agency. We connect AI-forward Learning & Development professionals with Fortune 100 companies who are shaping the future.
1099 or C2C Contract Details (No W2)6-month contract (strong likelihood of extension)100% Remote (U.S. or Canadian candidates only)Start date: March 202640 hours per week$55-$65/hour (C2C or 1099), based on experienceStandard U.S. business hours (EST/CST/MST/PST)Heavy Slack collaborationLaptop providedPortfolio REQUIREDWe are seeking a Senior Instructional Designer to design and develop performance-driven training for a complex FinTech / SaaS financial services product supporting customer-facing agents. This is a senior-level individual contributor role focused on building high-impact eLearning, system simulations, and blended learning solutions in a fast-paced, enterprise environment. If you have deep experience with Articulate Storyline, storyboard development, scenario-based training, and FinTech or SaaS product training, this role is for you.
Key ResponsibilitiesInstructional Design & Curriculum DevelopmentDesign and develop end-to-end learning journeys for FinTech and SaaS product trainingConduct needs analysis and translate business requirements into instructional design strategiesBuild and create detailed storyboards, scripts, and design documentationDevelop domain-rich curriculum aligned to agent performance metricsTranslate complex financial systems, software workflows, compliance requirements, and product functionality into clear, learner-centered contentDesign scenario-based training that mirrors real-world customer support and call center interactionsSupport compliance training and regulatory-driven learning initiativesStrong collaboration with SMEs, product managers, and cross-functional stakeholderseLearning, Software Training & Simulation DevelopmentDevelop advanced system simulations using Articulate Storyline (complex triggers, variables, branching logic required)Build interactive eLearning modules using Articulate 360 (Storyline & Rise)Create microlearning and reinforcement assets for product releases and feature updatesDesign interactive video learning experiences using SynthesiaDevelop assessments, knowledge checks, and performance support toolsReview and modernize existing software training content to improve engagement and learning effectivenessAI-Enabled Instructional DesignUse AI tools (ChatGPT, Gemini, NotebookLM) to accelerate storyboard drafting, script writing, and content developmentGenerate realistic agent scenarios and branching customer conversationsPrototype interactive learning assetsAnalyze learner data and recommend performance optimization strategiesRequired Qualifications7–10+ years of experience as an Instructional DesignerAdvanced proficiency in Articulate Storyline (enterprise-level simulations required)Demonstrated experience building and creating detailed instructional design storyboardsExperience designing FinTech, SaaS, financial services, or enterprise software product trainingExperience developing training for customer support agents or call center teamsStrong background in adult learning theory and performance-based learning designAbility to manage multiple instructional design projects in a fully remote environmentWhy This Role?High-impact FinTech / SaaS enterprise product trainingModern simulation-focused learning environmentAI-forward culture and toolsStrong potential for extensionIf you are a Senior Instructional Designer who excels at building advanced Storyline simulations, creating detailed storyboards, and translating complex financial software systems into engaging learning experiences, we would love to connect.
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