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Canon Solutions America
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  • C

    Client Service Supervisor- Litigation Production  

    Canon Solutions America
    - Wilmington
    Apply Now
    About the Role Responsible for all on-site business activities for a... Read More
    About the Role Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team. Your Impact Production and Workflow - Monitors and ensures compliance with established workflow processes and procedures. - Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines. - Supervises efficient and economical utilization of equipment, materials and labor. Supervision and Employee Relations - Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel. - Determines developmental goals and conducts periodic performance reviews with direct reports. Client Relationship Management - Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings. - Resolves complaints escalated by the customer or other end users in a timely manner. People Management and Development - Ensures effective performance management with direct reports and oversee the overall process. - Ensures effective two-way communication with direct reports and within area of responsibility. Equipment Knowledge and Care - Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications. - Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information. Administration and Reporting - Maintains targeted levels of profitability. - Manages and controls inventory and assets. Results Expected - Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. About You: The Skills & Expertise You Bring In accordance with applicable law, we are providing the anticipated rate for this role: $50,020 - 68,700 - Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Associates degree or equivalent required. - Strong customer service and communication skills are required. - Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary). - Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary). - Must be able to lift up to 50lbs. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #LI-JZ1 #PM19 #LI-Onsite Responsibilities Production and Workflow - Monitors and ensures compliance with established workflow processes and procedures. - Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines. - Supervises efficient and economical utilization of equipment, materials and labor. Supervision and Employee Relations - Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel. - Determines developmental goals and conducts periodic performance reviews with direct reports. Client Relationship Management - Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings. - Resolves complaints escalated by the customer or other end users in a timely manner. People Management and Development - Ensures effective performance management with direct reports and oversee the overall process. - Ensures effective two-way communication with direct reports and within area of responsibility. Equipment Knowledge and Care - Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications. - Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information. Administration and Reporting - Maintains targeted levels of profitability. - Manages and controls inventory and assets. Results Expected - Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Qualifications In accordance with applicable law, we are providing the anticipated rate for this role: $50,020 - 68,700 - Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Associates degree or equivalent required. - Strong customer service and communication skills are required. - Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary). - Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary). - Must be able to lift up to 50lbs. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Read Less
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  • C

    Account Executive, Major-PPS  

    Canon Solutions America
    - Tampa
    Apply Now
    About the Role As a Senior Account Executive, the role addresses a ta... Read More
    About the Role As a Senior Account Executive, the role addresses a targeted geographic territory for High Production Printing in Commercial Printing, Service Bureau's, Corporate In-Plants, and Specialty Printing environments. In this Sales Role the Senior Account Executive will be responsible for Customers and Prospects in a specific geographic territory to promote, sell, and support via key account management. This role requires you to live within a reasonable commuting distance to a Florida Offiice so that you can adequately execute your job responsibilities. Your Impact * Engages key executives and decision makers to identify and develop customer business needs through promotion of Canon solutions. - Develops productive business relationships and provide superior level of dedicated support with existing and new customers to add value to the customer's productivity and profitability goals. - Develops the territory to grow Accounts through Competitive Replacements and net New Account adds to territory. - Creates and manages a short and long-term strategy to position our products and services for a long-term commitment. - Demonstrates drive and resilience necessary to meet established targets and acceptable level of sales activities. - Manages complex sales cycles utilizing a consultative solution selling approach. - Develops proposals outlining unique customer business applications, pricing and implementation plans. - Coordinates service and software support and establishes appropriate resources for each account. - Utilizes internal resources (product specialists, solutions engineers and technicians) to effectively present Canon solutions. - Coordinates consistent behavior of representation in strategic direction of each account. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Experience selling business-to-business Production Printing equipment or related capital equipment. - Experience in selling Capital Equipment to C level decision makers. - Proficient in Microsoft Office applications. - Possess strong business and financial analytical skills. - Ability to demonstrate effective communication and presentation skills in relaying ideas, information, and solutions in an engaging and confident manner. - Strong territory management skills with proven success identifying potential customers and applications. - Flexibility to identify and adapt to changes as needed to maximize success. - Strong consultative solution selling skills. - Excellent time management, listening and interpersonal skills. - Travel throughout assigned territory, including flying to additional cities and will include overnights (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $69,300 - $103,770 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. This role is also eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company. Posting Tags #li-rb1 #pm19 #li Remote Responsibilities - Engages key executives and decision makers to identify and develop customer business needs through promotion of Canon solutions. - Develops productive business relationships and provide superior level of dedicated support with existing and new customers to add value to the customer's productivity and profitability goals. - Develops the territory to grow Accounts through Competitive Replacements and net New Account adds to territory. - Creates and manages a short and long-term strategy to position our products and services for a long-term commitment. - Demonstrates drive and resilience necessary to meet established targets and acceptable level of sales activities. - Manages complex sales cycles utilizing a consultative solution selling approach. - Develops proposals outlining unique customer business applications, pricing and implementation plans. - Coordinates service and software support and establishes appropriate resources for each account. - Utilizes internal resources (product specialists, solutions engineers and technicians) to effectively present Canon solutions. - Coordinates consistent behavior of representation in strategic direction of each account. Qualifications Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. - Experience selling business-to-business Production Printing equipment or related capital equipment. - Experience in selling Capital Equipment to C level decision makers. - Proficient in Microsoft Office applications. - Possess strong business and financial analytical skills. - Ability to demonstrate effective communication and presentation skills in relaying ideas, information, and solutions in an engaging and confident manner. - Strong territory management skills with proven success identifying potential customers and applications. - Flexibility to identify and adapt to changes as needed to maximize success. - Strong consultative solution selling skills. - Excellent time management, listening and interpersonal skills. - Travel throughout assigned territory, including flying to additional cities and will include overnights (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $69,300 - $103,770 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. This role is also eligible for a transportation allowance. Read Less
    Apply Now
  • C

    Sr Executive, Sales Develop- iV7 Specialist  

    Canon Solutions America
    - Houston
    Apply Now
    About the Role Responsible for solution development and justification... Read More
    About the Role Responsible for solution development and justification; product presentation and demonstration; strategic prospecting and selling; business analytics; and expertise with production printing applications. Focuses on the division's top revenue producing accounts, ensuring an executive level support model. Provides specialized color sales support and leadership to the Account Executives within the division. Responsible for driving sales activities through the Account Executives. Senior Development Specialist - Commercial Print. Your Impact * Develops strategic plans for achieving territory quota and maximizing long-term account revenue opportunities for the company's Production Inkjet - Mentors Account Executives on prospecting, identifying and forecasting Continuous Form/Sheet-fed Inkjetprinting systems opportunities within their existing or potential customers. - Develops and delivers dynamic customer presentations, demonstrations and proposals highlighting the unique customer business applications and solutions. - Leads the sales cycle by assessing, analyzing and recommending account color document workflow environment for identified opportunities. - Drives prospecting activities to support sales management. - Manages complex sales cycle by utilizing a consultative solution selling approach for the consideration and selection of the product line. - Engages C-Level executives and decision makers to gain understanding of their business objectives and promote how the solutions create value for their organization, through effective business analytics and justification processes. - Acts as subject matter and competitive expert. - Supports the division's most prestigious and largest customers with the solution development and sale of production inkjet products. About You: The Skills & Expertise You Bring * Bachelor's degree in a relevant field or equivalent experience required, plus 10 years of related experience. -Must have Capital Equipment sales experience selling to commercial print - Sheet Fed Offset sale experience a plus.-B2 Digital Press selling experience a plus- Consultative sales experience within the digital color document printing marketplace and Fortune 1000 companies. - Experience selling high speed page printers, or printer accessories and forms - Experience in establishing and developing account relationships with C-Level decision makers and influencers. - Excellent presentation, negotiation and demonstration skills. Strong ability to utilize internal resources and coordinate a team-selling approach. - High proficiency user of Microsoft Word, Excel, PowerPoint. - Excellent communication and writing skills. - Extensive travel throughout assigned territory, including overnights (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $92,210 - $138,080 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #li-rb1 #pm19 Responsibilities - Develops strategic plans for achieving territory quota and maximizing long-term account revenue opportunities for the company's Production Inkjet - Mentors Account Executives on prospecting, identifying and forecasting Continuous Form/Sheet-fed Inkjetprinting systems opportunities within their existing or potential customers. - Develops and delivers dynamic customer presentations, demonstrations and proposals highlighting the unique customer business applications and solutions. - Leads the sales cycle by assessing, analyzing and recommending account color document workflow environment for identified opportunities. - Drives prospecting activities to support sales management. - Manages complex sales cycle by utilizing a consultative solution selling approach for the consideration and selection of the product line. - Engages C-Level executives and decision makers to gain understanding of their business objectives and promote how the solutions create value for their organization, through effective business analytics and justification processes. - Acts as subject matter and competitive expert. - Supports the division's most prestigious and largest customers with the solution development and sale of production inkjet products. Qualifications -Bachelor's degree in a relevant field or equivalent experience required, plus 10 years of related experience. -Must have Capital Equipment sales experience selling to commercial print - Sheet Fed Offset sale experience a plus.-B2 Digital Press selling experience a plus- Consultative sales experience within the digital color document printing marketplace and Fortune 1000 companies. - Experience selling high speed page printers, or printer accessories and forms - Experience in establishing and developing account relationships with C-Level decision makers and influencers. - Excellent presentation, negotiation and demonstration skills. Strong ability to utilize internal resources and coordinate a team-selling approach. - High proficiency user of Microsoft Word, Excel, PowerPoint. - Excellent communication and writing skills. - Extensive travel throughout assigned territory, including overnights (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $92,210 - $138,080 annually. This role is eligible for commission under the terms of an applicable plan. This role is eligible for a transportation allowance. Read Less
    Apply Now
  • C

    Client Service Supervisor- Mailroom & Hospitality  

    Canon Solutions America
    - Rochester
    Apply Now
    About the Role Responsible for all on-site business activities for a... Read More
    About the Role Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team. Your Impact Production and Workflow - Monitors and ensures compliance with established workflow processes and procedures. - Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines. - Supervises efficient and economical utilization of equipment, materials and labor. Supervision and Employee Relations - Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel. - Determines developmental goals and conducts periodic performance reviews with direct reports. Client Relationship Management - Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings. - Resolves complaints escalated by the customer or other end users in a timely manner. People Management and Development - Ensures effective performance management with direct reports and oversee the overall process. - Ensures effective two-way communication with direct reports and within area of responsibility. Equipment Knowledge and Care - Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications. - Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information. Administration and Reporting - Maintains targeted levels of profitability. - Manages and controls inventory and assets. Results Expected - Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated annual rate for this role: $62,353 - 68,700/ year - Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Associates degree or equivalent required. - Strong customer service and communication skills are required. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary). - Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary). - Must be able to lift up to 50lbs. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-JZ1 #LI-ONSITE Responsibilities Production and Workflow - Monitors and ensures compliance with established workflow processes and procedures. - Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines. - Supervises efficient and economical utilization of equipment, materials and labor. Supervision and Employee Relations - Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel. - Determines developmental goals and conducts periodic performance reviews with direct reports. Client Relationship Management - Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings. - Resolves complaints escalated by the customer or other end users in a timely manner. People Management and Development - Ensures effective performance management with direct reports and oversee the overall process. - Ensures effective two-way communication with direct reports and within area of responsibility. Equipment Knowledge and Care - Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications. - Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information. Administration and Reporting - Maintains targeted levels of profitability. - Manages and controls inventory and assets. Results Expected - Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals. Qualifications Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated annual rate for this role: $62,353 - 68,700/ year - Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Associates degree or equivalent required. - Strong customer service and communication skills are required. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary). - Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary). - Must be able to lift up to 50lbs. Read Less
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  • C

    Technician, Field Svc II  

    Canon Solutions America
    - Charlotte
    Apply Now
    About the Role Spotting a solution and fixing a problem is a tremendo... Read More
    About the Role Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. Your Impact We're actively seeking an individual to: - Diagnose basic mechanical, software, network, and system failures using established procedures. - Service and repair designated equipment to Canon standards and specifications. - Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary). - The capability to work in a 24/7 environment, while performing shift work and on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $21.50-30.75 Hourly . This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #li-rb1 #pm19 Responsibilities We're actively seeking an individual to: - Diagnose basic mechanical, software, network, and system failures using established procedures. - Service and repair designated equipment to Canon standards and specifications. - Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. Qualifications Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary). - The capability to work in a 24/7 environment, while performing shift work and on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $21.50-30.75 Hourly . This role is eligible for a transportation allowance. Read Less
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  • C

    Sr Specialist, Gov't Bid  

    Canon Solutions America
    - Washington
    Apply Now
    About the Role Canon is seeking an experienced Senior Government Bid... Read More
    About the Role Canon is seeking an experienced Senior Government Bid Specialist to lead the preparation, coordination, and submission of competitive and compliant proposals in response to federal government solicitations (RFPs, RFIs, RFQs). The ideal candidate will have extensive knowledge of the government procurement process, strong project management skills, and the ability to develop winning strategies in collaboration with internal and external stakeholders. Your Impact Key Responsibilites: - Analyze government solicitations and manage the end-to-end bid response process. - Develop and maintain proposal schedules, outlines, compliance matrices, and response templates. - Collaborate with cross-functional teams (sales, pricing, contracts, legal, technical, etc.) to gather input and write compelling, compliant content. - Conduct final quality assurance checks to ensure submissions meet all requirements and deadlines. - Maintain and update bid libraries, templates, and past performance documentation. - Track and manage multiple simultaneous bid efforts under tight deadlines. - Interface with contracting officers and procurement officials when clarification is needed. - Provide strategic input during proposal reviews (e.g., color team reviews). - Support post-submission activities, including best-and-final offers, clarifications, and award debriefings. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field. 5 years of related experience. Experience, including three years as a Government Bid Specialist at the GMD. Must have extensive knowledge of procurement rules and regulations within the scope of his/her Bid Specialist responsibilities and be able to identify clauses missing from a solicitation. Excellent verbal and written communication skills are required as is the ability to work under pressure and adhere to all deadline requirements. Must be proficient in MS Office/Good Workspace and database applications. We are providing the anticipated base salary range for this role: $$76,150-$ 114,040 annually Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #li-rb-#pm19 Responsibilities Key Responsibilites: - Analyze government solicitations and manage the end-to-end bid response process. - Develop and maintain proposal schedules, outlines, compliance matrices, and response templates. - Collaborate with cross-functional teams (sales, pricing, contracts, legal, technical, etc.) to gather input and write compelling, compliant content. - Conduct final quality assurance checks to ensure submissions meet all requirements and deadlines. - Maintain and update bid libraries, templates, and past performance documentation. - Track and manage multiple simultaneous bid efforts under tight deadlines. - Interface with contracting officers and procurement officials when clarification is needed. - Provide strategic input during proposal reviews (e.g., color team reviews). - Support post-submission activities, including best-and-final offers, clarifications, and award debriefings. Qualifications Bachelor's degree in a relevant field. 5 years of related experience. Experience, including three years as a Government Bid Specialist at the GMD. Must have extensive knowledge of procurement rules and regulations within the scope of his/her Bid Specialist responsibilities and be able to identify clauses missing from a solicitation. Excellent verbal and written communication skills are required as is the ability to work under pressure and adhere to all deadline requirements. Must be proficient in MS Office/Good Workspace and database applications. We are providing the anticipated base salary range for this role: $$76,150-$ 114,040 annually Read Less
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  • C

    Field Service Technician I  

    Canon Solutions America
    - Charlotte
    Apply Now
    About the Role If finding an effective fix and supporting customers w... Read More
    About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #LI-RH1 #PM19 Responsibilities In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. Qualifications Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated rate for this role: $19.00 - $26.31 hourly. Read Less
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  • C

    Senior Account Executive  

    Canon Solutions America
    - San Francisco
    Apply Now
    About the Role Does the art of the deal drive your day-to-day need to... Read More
    About the Role Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding 'YES', Canon USA, a leader in print technology, solutions, and services, wants you to take our call. We're in need of a Senior Account Executive, Workplace Technologies & Services (WTS), who can immediately impact the selling of Canon's world-class hardware and software technology-based solutions to a dedicated marketplace while solving key business challenges to promote the Future of Work. Enjoy a competitive benefits package, continuous training and education advantages, and an active account base to advance your career. You can also take advantage of a car allowance and merit-based sales achievement trips to exotic locations. So, if you're a pro at picking up on customer needs, highly motivated to identify new opportunities and capitalize on them, and looking to sow the seeds of your long-term sales career with an industry leader in technology and digital transformation, this position has your name on it. Apply today! This role requires you to live within a reasonable commuting distance to San Francisco, CA so that you can adequately execute your job responsibilities. Your Impact * Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services. - Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts. - Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement. - Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to identify customer requirements, competitive trends, and business challenges/organizational needs. - Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams. - Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts. - Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more. About You: The Skills & Expertise You Bring * Hold a bachelor's degree, plus three years of business-to-business sales or customer-facing experience. - Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry. - Sport a successful track record of persuading others to pursue innovative ideas. - Command strong communication skills centered around a desire to build solid working relationships. - Embrace the ability to effectively work independently and manage time precisely. - Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $50,000-$63,160 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $62,869 annually. This role is also eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company. Posting Tags #PM19 #LI-FL1 #ID22 Responsibilities - Master the core capabilities of innovative products, solutions, and technologies from Canon USA and our third-party providers and promote those benefits to current and prospective customers to effectively drive sales results and consistently achieve individual and team revenue goals. This can include a variety of technological advancements-from enhancing cybersecurity and cloud data functionality to driving backfile conversion and managed print, IT, and automation services. - Proficiently learn and utilize the Salesforce CRM platform to manage client and prospect accounts. - Actively contact an assigned account base via direct calls, Canon USA's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement. - Relentlessly conduct in-person discovery meetings, presentations, and demonstrations, while leading strategic conversations with business owners, executives, and other stakeholders to identify customer requirements, competitive trends, and business challenges/organizational needs. - Focus on an optimal customer experience throughout the sales process by developing strategic plans to address both the short-term and long-term requirements of the customer to help generate new revenue streams. - Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts. - Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. As a Canon USA sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more. Qualifications - Hold a bachelor's degree, plus three years of business-to-business sales or customer-facing experience. - Possess an unwavering passion, aptitude, and interest to learn a variety of new technology and services in a rapidly evolving industry. - Sport a successful track record of persuading others to pursue innovative ideas. - Command strong communication skills centered around a desire to build solid working relationships. - Embrace the ability to effectively work independently and manage time precisely. - Capable and willing to travel occasionally within the local market (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $50,000-$63,160 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $62,869 annually. This role is also eligible for a transportation allowance. Read Less
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  • C

    Client Service I Representative- Shipping/ Receiving  

    Canon Solutions America
    - Rochester
    Apply Now
    About the Role Responsible for prompt delivery of various on-site wor... Read More
    About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. Inventory Services: -Processes and monitors all inventory movement within assigned responsibilities, locations and organizations. -Analyzes ongoing activity of inventory. -Assists in identifying slow moving and obsolete inventory or when inventory levels are low. -Monitors and communicates status of inventory. -Initiates, conducts and reports on Physical Inventories. Warehouse: -Responsible for the accuracy and control of the shipping and dock operations. -Experience in operation of a palette jack, regularly lifting heavy objects (50+ lbs) is required. -Retrieves merchandise from stock or freight carrier, frequently with a palette jack. -Verifies incoming shipments corresponding to packing lists. -Completes required receiving documentation in order to maintain accurate department records. -Packs, weighs, and labels parcels in a manner which minimizes the occurrence of transport damage. -Responds to inquiries from internal personnel and customers and provides shipping status information. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 to $23.37/ hr - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-JZ1 #LI-ONSITE Responsibilities Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. Inventory Services: -Processes and monitors all inventory movement within assigned responsibilities, locations and organizations. -Analyzes ongoing activity of inventory. -Assists in identifying slow moving and obsolete inventory or when inventory levels are low. -Monitors and communicates status of inventory. -Initiates, conducts and reports on Physical Inventories. Warehouse: -Responsible for the accuracy and control of the shipping and dock operations. -Experience in operation of a palette jack, regularly lifting heavy objects (50+ lbs) is required. -Retrieves merchandise from stock or freight carrier, frequently with a palette jack. -Verifies incoming shipments corresponding to packing lists. -Completes required receiving documentation in order to maintain accurate department records. -Packs, weighs, and labels parcels in a manner which minimizes the occurrence of transport damage. -Responds to inquiries from internal personnel and customers and provides shipping status information. Qualifications Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 to $23.37/ hr - HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Read Less
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  • C

    Major Account Executive  

    Canon Solutions America
    - Salt Lake City
    Apply Now
    About the Role Responsible for selling Canon's hardware and software... Read More
    About the Role Responsible for selling Canon's hardware and software technology-based solutions to companies within an assigned account list. This is a new business development role to develop the Salt Lake City territory. Salt Lake City, UT is one of the most rapidly growing marketplaces in the country. This role requires you to live within a reasonable commuting distance to Salt Lake City, UT so that you can adequately execute your job responsibilities. Your Impact * Develops strategies to penetrate accounts with the key decision makers at the medium to large Business to Business prospects. The focus is on placing Canon equipment and solutions in new accounts. - Reports customer activity to management, identifying customer requirements, competitive trends, and changing environments. - Develops strategic plans to address potential customer's requirements on a local basis. Strategy should include short term as well as long-term goals. - Provides marketing, technical, and administrative support to the named accounts' internal departments to ensure outstanding relations and excellent customer support in all facets of daily activity. - Develops plans to introduce/place Canon technology, service, software, and 3rd party solutions to address customer requirements. - Established high level relationships with prospect base that will enhance long term working partnerships. - New market share is gained through strategic prospecting and ability to meet customer requirements by utilizing all resources available efficiently. About You: The Skills & Expertise You Bring Bachelor's degree required, plus 2-3 years of business to business related experience. - Business-to-business outside sales experience preferred, with demonstrated success managing complex, long-term sales cycles, including heavy equipment and phone-based sales. - Strong communication skills including the desire to build solid working relationships with a variety of businesses. - An interest in learning new technology in an evolving industry. - Hunter mentality to develop new business partnerships. - The ability to work autonomously and excellent time management skills. - Some travel required within local market, may include some overnight travel (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $60,000-$81,550 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $82,551 annually. This role is also eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! * Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Sales - This position is full-time and offers a hybrid work schedule requiring you to report to your local office as directed by management, and to be available to customers in-person or remotely (as dictated by customer needs), and provides the option to work from home on other business days (except to the extent business needs dictate otherwise). Note that work schedules and office reporting requirements may change from time to time based on business needs as determined by the Company. Posting Tags #PM19 #LI-FL1 Responsibilities - Develops strategies to penetrate accounts with the key decision makers at the medium to large Business to Business prospects. The focus is on placing Canon equipment and solutions in new accounts. - Reports customer activity to management, identifying customer requirements, competitive trends, and changing environments. - Develops strategic plans to address potential customer's requirements on a local basis. Strategy should include short term as well as long-term goals. - Provides marketing, technical, and administrative support to the named accounts' internal departments to ensure outstanding relations and excellent customer support in all facets of daily activity. - Develops plans to introduce/place Canon technology, service, software, and 3rd party solutions to address customer requirements. - Established high level relationships with prospect base that will enhance long term working partnerships. - New market share is gained through strategic prospecting and ability to meet customer requirements by utilizing all resources available efficiently. Qualifications Bachelor's degree required, plus 2-3 years of business to business related experience. - Business-to-business outside sales experience preferred, with demonstrated success managing complex, long-term sales cycles, including heavy equipment and phone-based sales. - Strong communication skills including the desire to build solid working relationships with a variety of businesses. - An interest in learning new technology in an evolving industry. - Hunter mentality to develop new business partnerships. - The ability to work autonomously and excellent time management skills. - Some travel required within local market, may include some overnight travel (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $60,000-$81,550 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. Incentive compensation earnings vary by quota assigned, at 100% of plan, the anticipated incentive compensation for this role is $82,551 annually. This role is also eligible for a transportation allowance. Read Less
    Apply Now
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