Front Desk Coordinator It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. Job Summary The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic. This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care. Essential Duties act as the "Pit Boss" of the schedule. Obtain Health Center Manager approval for scheduling exceptions (e.g., double-booking). Assist with appointment confirmation calls and transportation scheduling. Reschedule all no-shows within 24 hours. Update visit status types in the EMR (eCW) promptly. Support scheduling for special events (e.g., mammogram and DRE campaigns). Data Accuracy therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Join our team that is making a difference!
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