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Candlewood Suites
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  • Front Desk Agent  

    - Oxford
    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer... Read More
    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob Summary
    We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.  
    ResponsibilitiesMonitor the maintain knowledge of hotel operations and activitiesTake reservations and answer questions via phone, email, and in-personBuild rapport with guests and identify their needs through friendly conversation and open-ended questionsDescribe the features and amenities of guest roomsEnsure compliance with health and quality standardsQualifications Friendly and outgoing personalityFamiliarity with hospitality industry standardsProficient in English; knowledge of other languages is a plusComputer literacyAble to resolve issues with a customer-focused orientationAble to lift 30 pounds Read Less
  • Hotel Maintenance  

    - Oxford
    Job DescriptionJob DescriptionOverviewShivaay Group LLC is in search o... Read More
    Job DescriptionJob DescriptionOverviewShivaay Group LLC is in search of a hardworking knowledgable candidate as Maintenance personal. We are seeking an individual with knowledge and experience in maintenance who has excellent communication and guest services skills. We provide great opportunities in the hospitality industry with chances to advance from within the company. We are seeking a dedicated and proactive Maintenance Technician to join our team. Maintenance is a cornerstone of our hotel’s operational success, and we are looking for a high-caliber professional who takes pride in ensuring a seamless guest experience. As a vital member of our staff, you will be responsible for upholding the physical integrity of the hotel. If you are a skilled individual with a keen eye for detail and a commitment to excellence, we encourage you to apply.
    Work Location: In-PersonJob Type: Full-time and Part-time

    Benefits: 

    Paid time offEmployee DiscountMedical Insurance MatchingTraining ProvidedDirect DepositCompetitive Wage & Discretionary Bonus Program

    PHYSICAL DEMANDS

    The duties required while performing this job are the ability to see, hear, reach, stand, stoop, bend, and crouch up to 8 hours on a daily basis.Must be able to push, pull, and lift up to 50 lbs.During your daily shift you will be required to stand, move, walk, bend and stoop regularly. 

    Responsibilities:Perform routine maintenance tasks including plumbing, electrical, and HVAC repairs.Conduct regular inspections of the property to identify and address maintenance issues.Respond promptly to guest requests for maintenance assistance.Maintain inventory of repair supplies and equipment.Assist in the setup and maintenance of hotel amenities and facilities.Ensure compliance with safety standards and regulations.Collaborate with other departments to support hotel operations.Document maintenance activities and report major issues to management.Requirements:Proven experience in maintenance or a related field.Strong knowledge of plumbing, electrical, and HVAC systems.Ability to work independently and prioritize tasks effectively.Excellent problem-solving skills and attention to detail.Strong communication skills and a friendly demeanor.Availability to work flexible hours, including weekends and holidays.Must be available to work any day of the week and work early morning schedules.Must be authorized to work in the US.Must have reliable transportation.At least 2 years of hotel/Apartment maintenance experience preferred.Willing to do heavy lifting.Must be willing to go under background check.
    WORK ENVIRONMENT

    Working in a hotel, you must be comfortable working with other individuals in a shared opened space.No set deadlines, as duties and tasks can change daily. You must be able to prioritize your day based on the tasks provided and open to changes or additions to your job each day.Must be able to work well with others. Remaining customer friendly and professional throughout your work day.Hours and scheduling will vary from week-to-week basis and no amount of hours is guaranteed. This will be based on demand of business. About Us:Candlewood Suites has been providing exceptional hospitality since its founding, creating a home-away-from-home experience for our guests. Our commitment to customer satisfaction and a supportive work environment makes us a preferred choice for travelers and employees alike. Join us and become a part of a team that values hard work, dedication, and a positive attitude. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany