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  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com The US Anti-Money Laundering Transformation, Delivery, and Insights Team (US AML TDI) team is a forward-thinking group driving innovation in anti-money laundering through advanced analytics, technology, and strategic transformation. We enhance the bank's capabilities in customer risk rating, reporting, and data governance. Our mission is to reduce risk, improve efficiency, and shape the future of AML across the industry. What You'll Be Doing * Reporting to the Senior Director, US AML TDI, you will lead the delivery of accurate, timely, and well-governed AML metrics and reporting. You'll partner with AML Advisory/FIU, Technology, and other TDI teams to define requirements, improve data quality controls, and build intuitive reporting and dashboards and executive-ready visualizations that enable decision-making and support regulatory and audit expectations. * Own the AML reporting lifecycle (intake, definition, sourcing, calculation logic, QA/QC, distribution, retention), to support team, management, board, and regulatory reporting deliverables. * Manage and execute AML Risk Assessment (AMLRA) data deliverables, including data sourcing, governance/definitions, QA/QC and reconciliations, refresh cadence management, and production of supporting reporting and SAS Viya Visualize/Explore outputs. * Drive and manage strong data governance practices for AML reporting data (definitions, dictionaries, lineage, controls, evidence, and documentation) aligned to enterprise guidance and internal policies; document projects end-to-end and develop materials to explain findings to technical and non-technical audiences. * Lead the design and delivery of dashboards, scorecards, and ad-hoc visual analytics primarily in SAS Viya (including Visualize and Explore), using a design-centric approach that drives clear, compelling storytelling and decision-ready insights. * Establish and continuously improve data quality monitoring (completeness, validity, timeliness, reconciliation, reasonableness/trending), including escalation, root-cause coordination, and remediation tracking. * Lead the construction and maintenance of backend reporting pipelines and analysis data models, partnering with Technology and vendors as needed; translate business requirements into clear user stories, acceptance criteria, and test plans. * Provide oversight of reporting methodology and controls to ensure outputs are consistent, repeatable, and defensible under audit/model risk/governance review. * Build and manage reporting data models as a product, including development lifecycle/process documentation, change tracking, and ongoing updates. * Manage and develop a team of analysts (and/or oversee matrixed resources), setting priorities, coaching technical skills, and ensuring high-quality execution. * Communicate effectively with senior stakeholders, including synthesizing complex data into clear narratives, commentary, and executive-ready materials. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 3 days per week on-site, while other days will be remote. You'll succeed by combining deep AML reporting knowledge with disciplined data governance and a strong product mindset-bringing structure to ambiguous requests, building trusted datasets, and delivering clear, compelling visualizations that help leaders act. Who You Are * 7+ years of experience in financial services, risk/compliance, AML, or related reporting/analytics roles; experience supporting BSA/AML programs strongly preferred. * Demonstrated experience owning recurring metrics/reporting processes with strong controls, documentation, and evidence management. * Demonstrated knowledge of AML data sets and operations, including Transaction Monitoring, Customer Risk Rating, Sanction/Screening * Strong data skills, including advanced SQL and Python programming (required), plus hands-on experience with SAS Viya for data preparation, reporting datasets, automation, and repeatable QA/QC (Alteryx also a plus). * Hands-on experience building dashboards and interactive analytics using SAS Viya (including Visualize and Explore, and ideally CAS for reporting/analytics); and/or in-depth experience with other BI tools (Power BI/Tableau/Qlik) is a plus. * Practical knowledge of data governance concepts and deliverables (data dictionaries, KPI definitions/metrics workbooks, lineage, controls, data quality rules/monitoring, retention) and comfort working with enterprise data management stakeholders. * Strong stakeholder management and communication skills, including the ability to explain complex logic and results to both technical and non-technical audiences. * Proven people leadership, including leading a small, high-performing team; prioritizing work across multiple projects; coaching; and driving delivery under time constraints. * Ability to develop, track, and create deployable reporting pipelines across multiple environments, including SDLC/Agile delivery practices (requirements, testing, UAT, change management) and writing clear deployment instructions (pre- and post-deployment steps) in partnership with Technology on releases. * Good problem-solving skills with a demonstrated ability to evaluate tradeoffs and drive optimal solutions. * Expertise supporting enterprise or business-line AML Risk Assessments, including data compilation, methodology support, evidence management, and senior stakeholder readouts. * Experience supporting regulatory exams, audits, and issue management, including drafting responses and demonstrating reporting controls. * Comfortable working in a hybrid environment and collaborating across multiple time zones and teams. Education & Certifications * Master's degree in information science, Business Analytics, Data Visualization, Computer Science, or related field (required). A degree in a creative field (e.g., design) combined with a strong technical portfolio will also be considered. * Preferred: CAMS (ACAMS) or equivalent AML certification. * Preferred: certifications in data/analytics or BI (e.g., SAS, Microsoft Power BI, Tableau, AWS/Azure, or similar). California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $130,000- $160,000 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-120 S LaSalle St Employment Type Regular Weekly Hours 40 Skills Quality Assurance Review, Quality Investigations, Regulatory Compliance, Regulatory Requirements, Risk Assessments, Strategic Objectives Read Less
  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing The role is to be the Head of U.S. ABS Structuring leading the Analytics effort within a growing ABS Group for the U.S. platform for CIBC. CIBC is growing its U.S. Securitization platform and presence in ABS and this role is to be a part of that growth and part of the ABS team, which includes teams in both New York and Toronto. Candidates should have a strong analytical background and have very good familiarity with working with the top issuers in the auto, consumer, equipment, TMT sectors among others. How You'll Succeed * Build new models and work with existing models to structure term ABS transactions across a variety of asset classes * "Tape cracking" , running collateral cashflows, creating pool strats, rep lines, formulating view on CNLs, working with new pool data files to assess viability of what structure / advance rate can be achieved * Educate junior Associates/Analysts on use of Intex, creating collateral strats and other supportive analytical functions * Ability to convert language and formulas in Offering documentation to deal models in Excel, Intex, servicer reports, etc. * Helping Bankers to provide and/or tie out any analytics appearing in offering documents for new issues including DEC tables, Discount rates, Fair Value Risk retention analysis, etc. * Work with Credit Risk / Office of CRO when seeking approval for new transactions / asset classes, stress testing, model development / training / validation * Work collaboratively with Originators and interact with rating agencies on new transactions and rating agency presentations for Left Lead roles * Create and run stress runs and break-even scenarios for bonds on both primary new issues and secondary trades when needed for investors * Provide analytical support for RFPs, pitch books, Term Sheets, presentations across asset classes * Tie-out pricing/coupons/yields/durations/wals and other structural details with other banks in new issue process * Performing Residual analysis for select issuers across variety of scenarios, loan/lease pool valuations * Supporting ABCP Conduit / balance sheet / securitization financing transactions when needed * Collaborate on analytics with other groups/desks including Derivatives, Sales, Repo, etc. * Be able to tailor models / cashflows to customize and optimize structures for issuers to achieve the best economics * Travel to clients, industry events as appropriate. Who You Are * B.S. in STEM field, Ideal candidate has an advance degree in Mathematics or Engineering. * 15yrs of experience specifically in Term ABS analytics at a Leading "ABS Bank" with Left lead roles * Deep understanding of deal mechanics and structures used in the auto loan/lease/floorplan/fleet, consumer loan, equipment, TMT sectors, some esoteric such as data center and others * Strong quantitative background and high level of fluency with Excel, Intex Dealmaker, Intex Calc, CAS, VBA, Bloomberg and other platforms as needed in building models for transactions * Self-starter mindset but functioning as part of a close cross border team * Excellent communication skills * Current Series 7,63,79 or equivalent registrations * Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. #LI-TA California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package. This role has an expected salary of $275,000 for the New York, NY market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members. Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location NY-300 Madison Ave., 5th Floor Employment Type Regular Weekly Hours 40 Skills Analytical Thinking, Business, Capital Markets, Communication, Customer Engagement, Financial Modeling, Global Market, Investments, Leadership, Market Trading, Process Improvements, Researching, Solution Strategies Read Less
  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing The role will be critical to assisting the CLO desk with structuring analysis and portfolio reviews as well as providing marketing product for the sales force to discuss and distribute to clients.  This information should have direct positive impact on the desk's P&L. This candidate will be responsible for modeling and documentation negotiation.. This role will also work closely with our Warehouse Team in Toronto to discuss the CLO warehouses.  As the U.S. GCF team grows, it is possible this role may expand to other products. How You'll Succeed * Follow and analyze CLO Market * Learn CLO Documentation * Work with the sales force to get documentation stips on time and learn what clients need * Work with structuring leads to learn how to model CLO Deals * Work with managers to analyze portfolios * Learn how to work with Rating Agencies and Law Firms on our deals * Work with Syndicate to achieve optimal results on our delas * Help differentiate CIBC and elevate our research profile. Cross-Functional Relationships * Sales and trading groups within FICC, particularly the GCF and Sales teams in New York. * Peers within FICC and within World Markets. * Other key infrastructure groups supporting the equity and fixed income derivatives, such as Middle Office, Finance, Risk, Technology and Operations. * Credit Trading in Canada and Europe * Sales Globally Who You Are Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability. You can demonstrate experience with: * Undergraduate or graduate degree in related field (Economics, Finance, Business, Accounting, Computer Science) * Series 7 and 63 is required. * Thorough understanding of the financial markets and market influences, including general current affairs. * Ability to deal with the inherent conflict between the sales and trading functions, and maintain a strong position in the face of opposition. * Interpersonal skills to deal effectively with clients and staff. * Ability to relay complex news/developments in a concise/clear manner. * Ability to work under pressure. #LI-TA California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package. This role has an expected salary of $225,000 for the New York, NY market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members. Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location NY-300 Madison Ave., 5th Floor Employment Type Regular Weekly Hours 40 Skills Accountability, Accounting, Analytical Thinking, Client Consultations, Finance, Financial Markets, Financial Modeling, Global Market, Investments, Market Trading, Researching Read Less
  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing Assisting in the development and execution of structured finance transactions for CIBC's institutional clients. These transactions are designed to achieve targeted leverage objectives and may be structured across a variety of formats, including loans, total return swaps (TRS), repurchase agreements (repo), credit default swaps (CDS), and rated secured or unsecured bonds. How You'll Succeed * Assist in development of term sheets for credit focused financing transactions, private placements and risk syndication transactions * Assist in development of cash flow modelling for credit focused financing transactions, private placements and risk syndication transactions * Develop marketing decks for capital markets/treasury functions of alternative focused clients/credit asset managers/sponsors * Assist in research of bank regulatory capital/insurance regulatory capital for structured finance transactions to get optimal capital treatment for CIBC and insurance clients * Assist in preparation of borrowing base templates for structured finance transactions * Research markets and products to produce insightful content for CIBC management and clients * Assist in doc negotiation for transactions Who You Are * Degree educated (BA or equivalent), with at least 2-5 years' experience in the industry * Knowledge of structured finance solutions and experience in closing highly structured transactions * Experience with insurance solutions and fourth-trigger CDS a plus * Cash flow modelling skills and term sheet preparation skills for structured finance transactions * Strong PowerPoint skills to deliver content for CIBC institutional clients * Strategic thinking capability with ability to identify and capitalize on opportunities. * In-depth understanding of governance and regulatory requirements as it relates to Global Markets * Highly developed interpersonal and networking skills. * Advanced communication, negotiation and relationship management skills. * Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. #LI-TA California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $150,000-$225,000 for the New York, NY market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members. Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location NY-300 Madison Ave., 5th Floor Employment Type Regular Weekly Hours 40 Skills Analytics Insights, Business Direction, Business Finance, Client Service, Compensation Plans, Finance, Global Market, Marketing Strategies, Portfolio Management, Sales, Structured Products Read Less
  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing As a Senior Relationship Manager, you will focus on building and growing relationships with middle market and large corporate clients. You will utilize your strong track record of success in the upper middle market - particularly with businesses generating $50 million -$1 billion or more in annual revenue - in addition to your experience with core C&I middle market deals. You'll be responsible for developing your own portfolio of clients, building relationships from the ground up through proactive business development efforts. Through regular contact and strategic guidance, you will help clients achieve their business goals while supporting CIBC's growth. At CIBC, we provide a flexible work environment to help you thrive. You'll have the ability to manage your work activities within a hybrid work arrangement, balancing on-site and remote work as required by business needs. How you'll succeed * Relationship building: Develop new client relationships through business development activities, leveraging referral sources, existing clients, and centers of influence. Actively monitor and manage these relationships by fully understanding our clients' goals, purpose, and business status. * Business development: Create and drive strategies to acquire, expand, and retain client relationships, generating revenue and deepening share of wallet. * Collaboration: Work with Associates, Senior Associates, Credit and Services teams, and deal teams to execute client requests efficiently and support closing activities. * Client experience: Proactively assess client needs and propose tailored solutions. Interact with assigned clients to ensure prompt responses to questions, enquiries, or issues, delivering best-in-class service. Apply industry and company knowledge to develop client and prospect proposals for financial and strategic solutions. * Deal presentations: Write up initial deal screens for new transaction opportunities; assist and direct team portfolio team members on drafting of full loan presentations/credit approval memos. Present deal recommendations to line of business and credit risk management executives. * Portfolio management: Provide direction to Associates and Senior Associates in preparing internal portfolio monitoring reports and respond to approval requests for overdrafts, manual wires, NSF wires, ACH suspensions, and more. * Risk management: Understand the key parameters of CIBC's risk appetite, maintain regular client dialogue to assess financial performance changes, and coordinate with Portfolio Managers to recommend adjustments to risk ratings. Actively identify and mitigate regulatory, reputational, operational, and credit risks. Who you are * Client-focused: You put clients first, engaging with purpose to find the right solutions and going the extra mile because it's the right thing to do. * Industry Experience: You have 10 - 20 years of experience in commercial middle market and/or mid-corporate banking, including success with upper middle-market clients and businesses with $100 million or more in annual revenue. You are skilled in loan structuring, business development, and have a solid understanding of financial statements and accounting principles, including valuation techniques and cash flow analysis. You have managed the credit quality of a portfolio of commercial banking clients with credit needs. * Educational background: You have a bachelor's degree (preferred) or diploma in Business, Finance, Accounting, or a related field. Completion of a Commercial Banking Training Program or equivalent is desirable. * Ownership mindset: You act like an owner, thriving when empowered to take initiative, go above and beyond, and deliver results. * Values-driven: You bring your authentic self to work and live our values - trust, teamwork, and accountability. What you need to succeed * A proven track record of developing and managing client relationships in commercial banking * Expertise in loan structuring, business development, and credit quality management * Strong financial acumen and the ability to analyze financial statements, cash flow, and valuation * A collaborative mindset to deliver seamless client service and build effective internal and external partnerships * Active engagement in industry events to maintain current market knowledge and relationships * A commitment to ongoing professional development and living CIBC's values every day California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $225,000 - 275,000 for the New York, NY market based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members. This position does not offer visa sponsorship. #LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location NY-300 Madison Ave., 7th Floor Employment Type Regular Weekly Hours 40 Skills Business Development, Client Service, Competitive Intelligence (CI), Customer Retentions, New Business Acquisition, People Management, Promotional Activities, Relationship Management Read Less
  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership's identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments.  We all are accountable for managing risk. As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. To successfully perform the work, you will be on-site full-time. How You'll Succeed: * CIBC Code of Conduct - Following all aspects of the CIBC Code of Conduct as well as all applicable CIBC policies, frameworks, guidelines, processes and controls. * Purpose and shared values - Act in accordance with our Purpose and shared values, to achieve our Bank's strategic goals. * Risk Appetite Statements - Understanding and following the qualitative and quantitative components of our Risk Appetite Statements. * Mandatory Training - Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings. * Escalations - Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC's policies, frameworks, guidelines, processes and controls. Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC's reputation as a leading financial institution. * Speaking Up - Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders. * Safety and Security - Monitor and preserve the safety and security of bank employees, clients, visitors, etc. * Point of Contact - The Corporate Security Protection Officer (CSPO) should be easily identifiable to all yet blend in with the surroundings of the business environment. Must be conspicuous at all times, creating a visual reassurance while deterring potential disruptive persons. * Patrolling - The CSPO will perform periodic patrols of all bank space remaining alert for irregularities such as security breaches and violation of access card use; encountering tailgaters and informing violators of policy infractions. Must be on the lookout for unauthorized or suspicious persons, challenging their reason for being on bank property, keeping in mind the person may be authorized. Restrict access to Bank secured space to only authorized persons or those who have been properly vetted. Provide safety and security to employees, clients, guests, visitors of the Banking Center. * Vigilance - The CSPO should be able to anticipate and assess spontaneous events or threats that pose a risk to bank employees, clients, visitors and others. Must be able to make decisions and react speedily and appropriately in all situations to bring the threat to a halt as quickly as possible, escalating use of force proportionate to threat. This may require multi-tasking while responding to dynamic situations/environment. Requirements: * Must have 10+ years of prior Law Enforcement experience. Who You Are: * You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. * You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do. * You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results. * You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity. * You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others. At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $52,000.00 - $58,000.00 for the Chicago market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members. California residents - your privacy rights regarding your actual or prospective employment What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-120 S LaSalle St Employment Type Regular Weekly Hours 40 Skills Banking, Business, Business Environment, Codes of Conduct, Decision Making, Ethics, Risk Culture, Security Management, Use of Force Training Read Less
  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing We are seeking a diligent, thorough, and motivated Convertible Bond Trader to join our Equity Derivative Trading team at CIBC. The ideal candidate will demonstrate a strong interest in financial markets and possess a desire to develop skills in trading, risk management, and market analysis. This role offers an excellent opportunity to learn from experienced traders and contribute to the continued success of our trading desk. How You'll Succeed * Execute convertible bond and convertible preferred trades. * Work closely with middle-office and back-office teams to ensure accurate and timely trade execution, settlement, and reconciliation. * Assist in the pricing and execution of convertible-related call spreads and structured notes. * Monitor and analyze market conditions, including equity, credit, and interest rate movements, to identify trading opportunities. * Stay updated on macroeconomic trends, regulatory changes, and market developments that may impact convertible bond markets. * Monitor and manage risk exposure within the convertible bond portfolio. * Collaborate with the risk management team to ensure adherence to trading strategies and risk parameters. * Support sales teams in maintaining relationships with institutional clients, including hedge funds, asset managers, and proprietary trading firms. * Provide clients with market insights, trade ideas, and pricing information. * Work effectively within CIBC's corporate governance practices and policies-including Risk Management, Finance, Human Resources, Legal, and Compliance-to ensure compliance with CIBC's Governance and Control Framework and regulatory requirements. Who You Are * Expert knowledge of trading and products * Good macro-economic understanding of the relevant economies * Degree educated, with at least 5 - 10 years' experience in desk's specific area of Trading. * Strong knowledge of financial markets, credit and market risk in order to effectively structure trades and to evaluate risk. * Strong interpersonal and impact and influence skills in order to capitalize on business opportunities. * Demonstrated commitment to client satisfaction. * In-depth understanding of governance and regulatory requirements * Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. #LI-TA Conduct and Risk Culture Our CIBC risk culture is based on employees striving to exceed the expectations of ourselves and our leadership's identification and mitigation of risks in their daily responsibilities, not just in quarterly or annual monitoring/assessments. We all are accountable for managing risk. As an employee of CIBC the incumbent must conduct themselves (and foster an environment for others) in a manner consistent with our strong risk culture. This includes: * Following all aspects of the CIBC Code of Conduct, as well as all applicable CIBC policies, frameworks, guidelines, processes and controls * At all times acting in accordance with our Purpose and shared values, to achieve our Bank's strategic goals * Understanding and following the qualitative and quantitative components of our Risk Appetite Statements * Completing all annual Corporate Mandatory Training and Testing modules, as well as any additional business-specific modules, as required and employing the learnings in daily activities and undertakings * Escalating matters through one of the appropriate channels identified in the CIBC Code of Conduct (i.e., HR, management, Ethics Hotline, Whistleblower, etc.) upon observing activities that may be inconsistent with CIBC's policies, frameworks, guidelines, processes and controls, and where applicable, assist in the resolution of same * Speaking up if witnessing behaviors that drive poor or unfair outcomes for clients, team members or other stakeholders * Escalating matters that can result in adverse market practices and outcomes, thereby negatively impacting CIBC's reputation as a leading financial institution California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $150,000-$225,000 for the New York, NY market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members. Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location NY-300 Madison Ave., 5th Floor Employment Type Regular Weekly Hours 40 Skills Analytical Thinking, Client Consultations, Financial Markets, Financial Modeling, Global Market, Investments, Legal Practices, Market Trading, Researching, Risk Culture Read Less
  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing: The Executive Assistant will provide administrative support to key senior members of the US Corporate Banking Team in New York. This individual will possess excellent organizational, communication and presentation skills with the ability to interact directly with Senior Executives and high-level clients. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. How You'll Succeed: Administrative support: * Organize the Managing Directors using independent judgment, discretion and diplomacy, and make day-to-day administrative and operational decisions on his/her behalf * Coordinate and prioritize the daily activities, identifying potential problems and shifting priorities * Project a professional image to visitors and CIBC personnel by providing prompt courteous information and assistance * Greet scheduled visitors and direct/escort them, as appropriate * Answer department telephone calls in a professional manner and provide information and/or redirect the caller appropriately * Coordinate schedules, meetings, conference calls and appointments, and manage heavy travel schedules and reservations (air, hotel, ground transportation) * Participate in department event planning including: catering for large department events, confirmation of attendee list, choosing a vendor, recommend food options, complete orders, arrange for delivery all within budget * Manages equipment and office supplies, including: Service Now requests for all employees, equipment repairs, stationery orders, business cards, facilities issues, etc * Maintain tracking of all expenses and invoices * Compose routine correspondence, and prepare/route incoming and outgoing correspondence, including e-mail * Liaise with assistants from multiple teams across the firm * Assist with any ad hoc projects Technology/equipment support (set up, maintenance and repairs): * Provide daily technology support and maintenance of printers, scanners, photo copiers, telephones, mobile devices and computers in accordance with CIBC policies * Investigate ad hoc system/software problems. Prepare, submit, track and escalate Service Now requests to ensure all technology issues and requests are addressed in a timely manner. Liaise and trouble shoot with various technology support groups when escalating urgent matters. Use sound judgment to ensure the correct solution is identified and implemented * Disseminate technology information, as required, to department personnel * Track and manage inventory of all department hardware and software * Work with external vendors, suppliers and technical support to ensure efficient department operations * Act as a resource to department users and coordinate training on new equipment * Maintain current knowledge of hardware, software applications and corresponding policies at CIBC Cross-Functional Relationships: * This job interacts with various managers and assistants across multiple teams in the bank * This job coordinates with outside vendors (travel, catering, supply orders, etc) Compliance Requirements/Responsibilities: * As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls Who You Are: You can demonstrate experience with: * A minimum of 5+ years of Administrative experience in a corporate environment * Good interpersonal and customer relationship management skills to deal effectively with a range of people at all levels * Ability to handle multiple tasks within a very fast-paced financial services company * Proficient in Microsoft Word, Excel and PowerPoint * Excellent organizational skills * Strong communication skills, both written and oral, requiring tact, diplomacy and discretion, as well as the ability to maintain confidentiality * Good interpersonal and customer relationship management skills to deal effectively with a range of people at all levels * Strong attention to detail * Highly motivated self-starter, able to work independently with minimum direction and identify solutions to problems that arise * Strong technical skills to support maintenance of office equipment, * Ability to exercise good judgment to resolve a wide variety of issues and problems * Ability to manage multiple priorities * Ability to work in a team environment * You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best. * Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. * You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. * You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision. * Values matters to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. #LI-TA California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $95,000- $115,000 for the New York, NY market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members. Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location NY-300 Madison Ave., 5th Floor Employment Type Regular Weekly Hours 40 Skills Accountability, Communication, Decision Making, Event Management, Multitasking, Office Administration, Organizational Efficiency, Travel Coordination Read Less
  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing The Technology Infrastructure Project Manager is responsible for overseeing and managing technology infrastructure projects within the bank. This role requires a detail-oriented individual with strong project management skills and a solid understanding of technology infrastructure components. The incumbent will collaborate with cross-functional teams to deliver projects on time, within budget, and in accordance with quality standards while ensuring alignment with the bank's strategic objectives. The US Technology Operations team is responsible for the day-to-day operational management of the Technology Infrastructure environment, providing a cost effective and secure infrastructure, and evolving the environment to meet the needs of the US Region. Technology Infrastructure is the entire collection of hardware, software, networks, data centers, facilities and related equipment used to develop, test, operate, monitor, manage and/or support information technology services. Additionally, you'll help increase the skillset of Project Managers within the Technology Operations role by contributing to the organizational knowledge of project management and delivery leadership through teaching, hosting learning sessions, and supporting the maturity of our Technology Operations Project Management Office. CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 2 days per week on-site, while other days may be remote. How you'll succeed * Project Planning and Execution: Develop comprehensive project plans, including scope, objectives, timelines, resources, and deliverables. Coordinate project activities, tasks, and dependencies to ensure successful execution and delivery. * Stakeholder Management: Engage with stakeholders to gather requirements, communicate project updates, and manage expectations. Collaborate with internal teams, vendors, and partners to ensure alignment and support for project objectives. * Risk and Issue Management: Identify potential risks and issues that may impact project delivery and develop mitigation strategies. Proactively address challenges and obstacles to keep projects on track and within scope. * Resource Allocation and Management: Allocate resources effectively to support project activities and deliverables. Coordinate with resource managers to ensure availability of required personnel and skillsets. * Budget Tracking and Reporting: Monitor project budget and expenditures, tracking costs and ensuring adherence to financial constraints. Prepare regular reports and updates for stakeholders on project budget status and financial performance. * Quality Assurance: Define and enforce quality standards for project deliverables, ensuring compliance with industry best practices and regulatory requirements. Conduct quality reviews and inspections to validate the completeness and accuracy of project outputs. * Change Management: Manage changes to project scope, schedule, and requirements, assessing impacts and obtaining approvals as necessary. Communicate changes effectively to stakeholders and project team members, ensuring understanding and buy-in. * Documentation and Knowledge Management: Maintain accurate project documentation, including plans, schedules, meeting minutes, and status reports. Establish a knowledge repository for lessons learned, best practices, and project artifacts to facilitate future projects. Contribute to the maturation journey of our Technology Operations PMO. Who you are * You demonstrate a minimum of 7 years of experience in project management, with a focus on Technology Infrastructure projects, preferably within the banking or financial services industry. You have a Bachelor's degree in Information Technology, Project Management, Business Administration, or a related field. Advanced degree or relevant certifications (e.g., PMP, PRINCE2, ITIL) required. You have a proven track record of successfully leading and delivering infrastructure projects on time, within budget, and with high quality. You have a strong knowledge of project management methodologies, tools, and techniques, with experience in Agile, Waterfall, or hybrid project management approaches. You also have a sound understanding of technology infrastructure concepts, including data centers, networks, servers, storage, cloud computing, and cybersecurity. You have a proficiency in project management software (e.g., Microsoft Project, Planview, JIRA) and collaboration tools for remote team management and communication. You have excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders. You can express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style, and structure. * You have the knowledge of approaches, tools, and techniques for gaining the cooperation and support of others, for working with individuals and groups in a constructive and collaborative manner, for effective use of a broad range of factors, assumptions, frameworks, and perspectives when solving problems. * You're able to navigate various Technology Operations & Application Development teams across multiple initiatives to identify & where appropriate resolve issues, dependencies, conflicts, and then efficiently drive key work. * You're able to work cross-functionally with Internal business partners and CIBC lines of businesses and their leadership teams, partner teams and centers of excellence. * You are a continuous learner who feels fullfillment in the growth of others and are excited to contribute to the deepening of delivery leadership within CIBC Tech Ops PMO. California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $120,000- $140,000 based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members. This position does not offer visa sponsorship. What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-70 W Madison St, 10th Fl Employment Type Regular Weekly Hours 40 Skills Analytical Thinking, Business Case Development, Client Service, Deliverables Management, Project Controls, Project Management, Project Planning, Technical Knowledge, Work Collaboratively Read Less
  • We're building a relationship-oriented bank for the modern world. We n... Read More
    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing As a Senior Client Service Advisor, you will serve as a trusted partner to Private Bankers, clients, and internal business partners by delivering a high-touch and seamless customer experience. You'll manage complex client service requests, support transaction processing and operational activities, and act as a subject matter expert for servicing, risk, and procedural guidance. In this role, you will play a key part in supporting the day-to-day operations of the Private Banking team while helping drive consistency, accountability, and operational excellence across the service model. You'll assist in resolving escalated client issues, provide coaching and guidance to peers, and contribute to process improvements that enhance both the client and employee experience. You'll also coordinate servicing workflows and follow-up activities to ensure timely completion of client requests, operational tasks, and escalations. This includes supporting documentation reviews, transaction coordination, and adherence to internal procedures and approval requirements. You'll serve as a liaison between clients, Private Bankers, operations, and internal support teams to ensure timely execution of requests while maintaining strong risk management and compliance standards. This role requires strong judgment, attention to detail, relationship management skills, and the ability to balance client experience with operational and regulatory requirements. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote. How you'll succeed * Client Experience and Relationship Support - Deliver exceptional service by managing complex client inquiries and service requests with professionalism, urgency, and care. Build trusted relationships with clients and internal partners while supporting Private Bankers in delivering a high-touch client experience. Proactively identify client needs, anticipate service issues, and coordinate solutions across business lines. * Operational Excellence and Risk Management - Support and process complex transactions, ensuring adherence to procedures, regulatory requirements, and operational controls. Review documentation for completeness and accuracy while identifying and escalating potential risks, discrepancies, or operational concerns. Assist with transaction approvals and workflow coordination within assigned authority levels and business procedures. Maintain accurate records and documentation to support audit readiness and risk mitigation. * Leadership and Coaching - Serve as a resource and mentor for Client Service Advisors by providing guidance, answering questions, and reinforcing procedures and best practices. Support onboarding and training for new team members. Promote accountability, teamwork, and consistency across the team. * Escalation and Problem Solving - Manage escalated or sensitive client issues with sound judgment and professionalism. Partner with leadership and business partners to identify root causes and implement solutions to improve service delivery and operational effectiveness. Help identify trends, gaps, or recurring issues and contribute to process enhancements. * Collaboration and Business Support - Partner closely with Private Bankers, operational teams, and leadership to coordinate client servicing activities and ensure timely follow-up. Support special projects, operational initiatives, and procedural enhancements that improve team effectiveness and client experience. Contribute to a culture of continuous improvement and operational excellence. * Risk and Quality Controls - Ensure compliance with internal policies and regulatory requirements by verifying client documentation, protecting confidential information, and accurately completing service requests to reduce risk and avoid errors. Who you are * You have extensive experience. You bring at least 5 years of experience in client service, with a strong understanding of financial services or a related industry. * You're a problem solver. You handle complex or sensitive situations independently and find effective solutions to challenges. * You're highly organized. You manage multiple priorities in a fast-paced environment and maintain high attention to detail. * You have strong banking knowledge. You understand banking procedures, operational controls, and client servicing expectations. * You're a strong communicator. You build trust with clients and colleagues through clear, professional, and empathetic communication. * You have a coaching mindset. You have experience coaching peers or direct reports and enjoy supporting others' growth. * You demonstrate leadership qualities. You take initiative, influence others positively, and help foster a positive, accountable team culture. * You act with professionalism. You handle confidential information with discretion and uphold high standards. * Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. California residents - your privacy rights regarding your actual or prospective employment At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $70,000 - $100,000 for the Chicago, IL market based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members. This position does not offer visa sponsorship. #LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. * We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. * Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. * We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. * Subject to plan and program terms and conditions What you need to know * CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com * You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. * We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location IL-120 S LaSalle St, 2nd Fl Employment Type Regular Weekly Hours 40 Skills Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience (CX), Investment Portfolios, Post-Sales Support, Product Knowledge, Transaction Banking Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany