California Medical Pharmacy is a fast-growing Durable Medical Equipment and Medical Supply company in Los Angeles. We are looking for a Bilingual English/Spanish Customer Service Representative to join our team.
This role focuses on processing Durable Medical Equipment and Complex Rehab Therapy equipment orders for patients working closely with referral sources throughout the Los Angeles area.
Schedule:
Monday through Friday, 9:00 AM to 6:00 PM
Full-time position
Responsibilities:
Receive and process DME, and CRT ordersEnter patient and order information accuratelyCommunicate with patients, caregivers, and referral sourcesCheck insurance eligibility and request authorizations Ensure accurate and complete documentation and order statusProvide helpful and professional customer serviceSupport patients and families as they receive the equipment and supplies they needRequirements:
Must be bilingual in English and SpanishStrong customer service and communication skillsComputer literate Accurate data entry skillsOrganized, reliable, and detail-orientedComfortable working with patients, insurance information, and medical ordersWe are looking for someone who is dependable, team oriented, patient-focused, and able to work well in a busy provider environment.
Company DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 yearsCompany DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 years Read Less
Medical Supply & DME Biller
We are seeking an experienced Medical Supply & Durable Medical Equipment (DME) Biller with 2+ years of experience in government and managed care billing. Experience billing in Los Angeles County required. This is NOT a remote position. On site is required. Bilingual English/Spanish is a plus.
Responsibilities:
Submit clean claims for DME and medical supplies to Medicare, Medi-Cal, HMOs, and IPA groups.Review documentation for compliance with payer guidelines.Correct, rebill, and appeal denied or rejected claims.Verify authorizations and eligibility.Analyze EOBs/Remittance Advice and follow up on unpaid claims.Maintain accurate records and meet A/R follow-up goals.Requirements:
2+ years DME or medical supply billing experience.Strong knowledge of Medicare, Medi-Cal, IPAs, and HMOs (LA County).Familiarity with HCPCS, CPT, and ICD-10 coding.Detail-oriented with strong problem-solving skills.Competitive pay based on experience.
Company DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 yearsCompany DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 years Read LessThis is a full-time, Monday through Friday position from 9:00 AM to 5:00 PM.
This role is a great fit for someone who enjoys helping patients, staying organized, and working in a fast-paced medical supply and equipment office environment. The position is similar to pharmacy technician data entry, but with more variety and direct patient support. Pharmacy technicians are encouraged to apply.
Responsibilities include:
Processing medical supply new orders and resupplyRequesting authorizations from multiple insurance plansFamiliarity with government payer rules and guidelinesChecking patient and understanding patient eligibilityCommunicating with patients, referral sources, and insurance providersFollowing up on orders and ensure accurate and complete documentationSupporting patients as a helpful and professional advocateRequirements:
Must be bilingual in English and SpanishStrong communication and customer service skillsComputer literate working in EMR, Payor Portals, and Office365Comfortable with data entry and order processingOrganized, dependable, and detail-orientedMedical office, pharmacy tech, insurance, or DME experience is helpfulWe are looking for someone who can provide excellent service, communicate clearly, and help patients receive the supplies they need.
Company DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 yearsCompany DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 years Read LessBilingual Pharmacy Technician working on site in the Medical Supply/DME Department of a family owned retail pharmacy.
California Medical Pharmacy
2201 W Temple St, Los Angeles, CA 90026
Historic Filipinotown / Echo Park area
California Medical Pharmacy is a local retail pharmacy and medical supply/DME provider that has proudly served pediatric patients and families throughout Los Angeles for over 50 years. We work with referrals from major pediatric centers across Los Angeles and provide enteral formulas, durable medical equipment, and medical supplies for home use.
We are looking for a responsible, compassionate, and detail-oriented Bilingual Pharmacy Technician to process medical supply and DME orders. This is a meaningful role for someone who wants a job that is never routine and allows them to support patients and families who rely on timely, accurate care.
Bilingual English and Spanish is a must, organized, patient-focused, and comfortable acting as a patient advocate.
Responsibilities
Process medical supply and DME new orders and resupply.Communicate with patients, families, caregivers, healthcare providers, and referral sourcesProvide bilingual support in English and SpanishCheck eligibilities, understand layers of insurance, request authorization, order requirements, and documentationRequest prescription update requests and order follow-upCoordinate with internal staff to help ensure timely fulfillment of supplies and equipment.Assist families with questions regarding prescriptions, authorizations, insurance coverage, medical supplies, and equipmentMaintain accurate patient records and protect confidential health informationProvide compassionate, professional customer service to pediatric patients and their familiesHelp resolve missing information, order delays, or other patient service needsQualifications
Must be bilingual in English and SpanishPharmacy Technician experience preferredCalifornia Pharmacy Technician license/registration preferred or requiredExperience with order processing, medical supplies, DME, or insurance is a plusStrong communication and customer service skillsResponsible, patient, organized, and detail-orientedComfortable working with pediatric patients, families, and caregiversAbility to multitask in a busy provider environmentStrong follow-through, team oriented and willingness to advocate for patient needsSchedule
Monday through Friday
9:00 AM – 5:00 PM
Closed weekends
Location
California Medical Pharmacy is located at 2201 W Temple St, Los Angeles, CA 90026, near the corner of W Temple St. and N Alvarado St. in the Historic Filipinotown/Echo Park area.
Why Join California Medical Pharmacy?
Meaningful work supporting pediatric patients and familiesEstablished local pharmacy serving Los Angeles for over 50 yearsMonday–Friday schedule with weekends closedRole is hands-on, patient-focused, and never routineSupportive environment centered around service, accuracy, and patient careApply Today
If you are a bilingual Pharmacy Technician who is responsible, compassionate, and ready to make a difference for patients and families, we would love to hear from
Company DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 yearsCompany DescriptionWe are a family owned company servicing pharmaceutical, medical supply and DME needs in Los Angeles for over 100 years Read Less