Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change. Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed. We are looking for an Accounts Payable Manager to join our growing finance team! In this role, you will oversee the accounts payable department, ensuring the accuracy and efficiency of all accounts payable activities. You will manage a team of dedicated accounts payable professionals, driving improvements in processes to enhance our service delivery and financial integrity. What you'll be doing: Lead and mentor the AP team (local and offshore), fostering a culture of accountability, collaboration, and continuous improvement Oversee high-volume full-cycle accounts payable processes, including invoice processing, purchase order matching, contract matching, approvals, and payments Maintain vendor relationships and ensure timely resolution of discrepancies and inquiries Ensure that invoices or other financial obligations are processed and paid in a timely manner Ensure timely and accurate processing of all payables in compliance with company policies, internal controls, external regulations, and applicable accounting standards Administer and ensure compliance with the 1099 reporting process Completes monthly closing processes focusing on Accounts Payable, including the preparation of account reconciliations. Serve as a business partner to other department managers Support external audits by providing requested documentation and reconciliations. Collaborate with the Assistant Controller/Controller and other department managers to ensure continuous improvement of accounting policies and procedures performed by the accounts payable function to increase efficiency and accuracy. Success Criteria: Strong leadership skills with the ability to motivate and guide a team toward excellence. Exceptional organizational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Sound problem-solving abilities and a proactive approach to process improvement. Bachelor’s degree in Accounting, Finance, or a related field. Minimum of 5 years of experience in accounts payable with at least 2 years in a managerial role. Strong understanding of Generally Accepted Accounting Principles (GAAP) and relevant regulations. Experience with accounting software (e.g., NetSuite, SAP, Oracle) and Microsoft Office Suite. Demonstrated success in process improvement initiatives and team leadership. You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio: Global team recognized for their passion and innovation Innovative product culture and project exposure Training and development from industry-leading experts Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $75,000. Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work! Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success. We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information. Ready for Exponential Career Opportunities? Apply now
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