The Van Sales Representative is responsible for servicing an established customer route while driving sales growth across quartz, natural stone, porcelain, and related fabrication products. This role requires strong relationship-building skills, deep product knowledge, and the ability to proactively identify opportunities within fabrication shops and customer accounts.
Driving a company van outfitted with tools, samples, and equipment, the Route Sales Representative will promote and sell Caesarstone products, execute slab and accessory sales, maintain sample inventory, manage CRM updates, and support tower/sample merchandising within assigned territories.
This position requires a valid driver's license with a clean driving record, proven sales ability, and a strong commitment to exceptional customer service.
Key Responsibilities
Drive a company van within an assigned route to service, support, and sell to an existing customer base.Conduct slab sales across quartz, natural stone, porcelain, and related materials.Maintain accurate and timely CRM data including call notes, customer updates, opportunities, and sales pipeline activity.Complete tower updates, merchandising refreshes, and display maintenance at customer locations.Maintain sample and tooling inventory within the van; ensure samples are well-organized, current, and replenished as needed.Conduct product demonstrations and provide guidance on fabrication tools, equipment, and stone handling best practices.Take and process customer orders, ensuring accuracy and timely follow-up.Identify, solicit, and cultivate new business opportunities, expanding engagement within existing accounts and opening new accounts.Monitor competitor activity, market trends, and customer needs to influence sales strategy.Address customer concerns or complaints professionally and escalate when appropriate.Respond to service calls and provide onsite support in a courteous and professional manner.Conduct post-sale follow-ups to ensure customer satisfaction and strengthen ongoing relationships.Maintain a high level of product knowledge on all Caesarstone materials, fabrication tools, and accessories.Demonstrate safe driving and handling practices at all times.Perform other duties as assigned.Salary Range: Position ranges from $42,000- $55,000/annually. Starting rate of pay may vary based on factors including, but not limited to education, training, and/or experience.
Knowledge & Skill Requirements
Two plus years of sales experience.Proven sales ability with a demonstrated record of meeting or exceeding goals.Valid driver's license with an acceptable driving abstract.Strong product learning agility and ability to communicate product knowledge effectively.Excellent verbal and written communication skills.Strong time management and organizational abilities.High level of integrity, accountability, and work ethic.Customer-focused mindset with strong problem-solving capabilities.Success Factors
Achievement of regional revenue and sales KPIs.Strong CRM accuracy and timely data entry.Demonstrated compliance with safety policies and operational standards.Consistent demonstration of Caesarstone Values & Behaviors.Physical Demands / Working Conditions
Frequent interaction with customers, fabricators, and the public.Prolonged periods of driving, including frequent stops and deliveries.Work performed both indoors and outdoors, sometimes in varying weather conditions.Manual dexterity required for computer use and handling tools/equipment.Ability to lift up to 100 pounds and perform routine physical movements including:Sitting for extended driving periodsHandling/gripping equipment, tools, steering wheelClimbing in/out of the van and customer locationsStooping or crouching when accessing tools or inventoryAdditional Expectations
This role requires initiative, independence, and strong follow-through. The Route Sales Representative must demonstrate entrepreneurial spirit, creativity, and the ability to work with minimal supervision while bringing tasks and initiatives to full completion.
EEO Statement
Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under federal, state, or local laws.
Employment may be contingent upon a background check, drug test, signed employment agreement, or other job-related requirements.
Disclaimer
The above statements describe the general nature and level of work performed. They are not an exhaustive list of responsibilities, duties, or skills required. The company reserves the right to assign additional tasks as needed.
Our Company Values
People First: We treat one another with fairness and respect, prioritize health and safety, and consistently create opportunities for personal and professional growth.Accountability: We take collective ownership of our actions, our business, and our future.Innovation: We embrace fresh thinking and pursue breakthrough ideas that drive value and progress.Winning Spirit: We approach our work with enthusiasm and a can-do attitude, striving for excellence and celebrating success together as a team. Read LessAs the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.
Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in the USA, Israel, and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.
This Route Sales Representative is an entrepreneur at heart, and one who thrives in building customer relationships with new accounts and developing additional contacts within existing accounts. This position will be responsible to drive a Company Van/Truck with various Fabrication tools and equipment and use the opportunity to sell to Fabricator customers. With a high level of Stone Fabrication product and service knowledge, this role will identify and solicit potential customers for upselling and establishing opportunities for primary Company products with Quartz, Natural Stone, Porcelain etc.
The Route Sales Representative must possess proven sales ability with capability to meet and surpass targets and goals and valid driver's license with a clean driving abstract.
Competencies
Client/Customer FocusGoal OrientedResults Driven/A Go-GetterEntrepreneural MindsetResults OrientationJob Duties
Drive a van/truck along an established route and service and sell within an existing customer baseAlways maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive mannerMaintain a high level of product and service knowledge on Stone Fabrication, tools and equipmentTake orders from clients and prepare products for purchaseBuild and maintain ongoing awareness of new products and services, competitor activities, and other researchDevelop and build relationships with new accounts and develop additional contacts within existing accountsHandle customer complaints as they arise, escalating to the appropriate individual as deemed necessaryRespond to customer service calls in a courteous and professional mannerConsult with customers after sale to resolve problems and to provide ongoing supportMaintain a high level of customer serviceDevelop and build relationships with new accounts and develop additional contacts within existing accountsJob Requirements
Proven sales ability with capability to meet and surpass targets and goalsValid driver's license with a clean driving abstractHigh level of integrity and work ethicDemonstrated time management skillsAbility to quickly pick up new product and service knowledge, and communicate that product knowledge to customersAbility to effectively communicate both verbally and in writingWork Conditions
Interaction with customers/clients, and the public at largeMay be required for driving for many hours at a stretch, including making many deliveries.Will be required to work both indoors and outdoorsManual dexterity required to use desktop computer and peripheralsAbility to lift 100 pounds; ability to regularly perform physical movements:Sitting long and regular driving hoursHandling/gripping - Handle tools and equipment; grip steering wheel and leversClimbing up and down into Van and customer locationsStooping / Crouching - Occasional stooping when accessing equipment/tools in vanProjected hiring salary range is between $42K-55K
We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer committed to diversity and inclusion and welcomes and encourages applications from people with disabilities.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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