Job Description Administers therapeutic massage to Harrah's/Caesars Republic and retail guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount. Responsibilities Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities. Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well-being. Massages guests using normally accepted techniques and rubbing compounds. Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next. Maintains a clean and spotless work area. Reports any safety hazards to the Lead, Supervisor or Manager. Demonstrates a pleasant and enthusiastic demeanor at all times. Support to other areas of the Spa/Health Club as needed. Qualifications Licensed in the state of Nevada for Therapeutic Massage Completes annual CEU credits as required by the Nevada Massage Therapist Board Two years hotel or resort experience preferred Literate and fluent in English Excellent guest service skills Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures ADDITIONAL REQUIREMENTS Ability to occasionally lift up to 30 pounds Ability to grasp, use repetitive hand motion, finger dexterity, have hand-eye coordination Ability to bend, squat, reach Ability to hear, talk, see, use visual inspection, Ability to constantly stand Ability to occasionally push/pull Ability to frequently use a step stool; Ability to climb stairs Ability to use frequently use equipment and machines relating to the spa Ability to occasionally tolerate extreme inside temperatures Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. About Us At Harrah's and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah's and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's
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