Cage Cashier Responsible for all cash service required by Cage Cashier III and Cage Cashier II. Responsible for all cash service needs of our internal and external casino customers, while maintaining appropriate accountability for inventory. Delivers truly great customer service while performing transactions. How You Will Create the Extraordinary Customer Satisfaction Provides prompt, friendly, and courteous service to all internal and external customers, while following company and gaming regulations. Conducts all transactions in a confidential manner. Technical Proficiency Money Handling: Performs all types of money-handling functions. External Customers: Redemption of ticket/voucher, traveler's check cashing, personal check cashing, generic reel reward transactions, promotional transactions and any other services that may be offered in the future. Internal Customers: Paying jackpots, issuing department banks, selling change and currency as needed to all departments. Able to balance money and paperwork to reconcile banks. Able to order currency from Cage Cashier I to refill drawer when performing the duties of a Cage Cashier II or Cage Cashier III. Able to process fund transactions for the cashiering department with other casino personnel. Able to perform all transactions as per policies and procedures under surveillance. Regulatory Compliance: Must be willing to learn, understand and adhere to all Title 31 requirements for reporting, record keeping and cash handling procedures for MIL's, MTL's, CTR's and SARC's. Record Maintenance/Processing: Processes transactions and records information regarding transactions on reports and forms. Maintains internal controls with reports describing errors and discrepancies. Additional Responsibilities required of Cage Cashier I: Perform all functions required by Cage Cashier Ill and Cage Cashier II such as: Provides prompt, friendly, and courteous service to all internal and external customers, while following company and gaming regulations. Conducts all transactions in a confidential manner. Processes NRT Fills and Credits using automated and manual systems. Balances NRT's both physically and on paper. Prepares all documentation. Processes front money deposits
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