As a Social Work/Behavioral Health Intern, you will have the opportunity to gain hands-on experience in the field of social work and behavioral health by supporting behavioral health workers in various tasks and activities. You will work closely with clients, conduct assessments, develop service plans, and provide assistance in accessing resources and services.
Read LessAbout Butterfly Support Services
If you are looking for a rewarding career where you can make a meaningful impact while growing professionally, Butterfly Support Services (BSS) is the place for you. We are committed to providing high-quality behavioral health services while fostering a supportive, collaborative, and mission-driven work environment. We seek individuals with integrity, leadership, and a passion for helping others thrive.
Program Overview
Butterfly Support Services provides comprehensive behavioral health services to children, adolescents, adults, couples, and families. Our multidisciplinary team delivers evidence-based, person-centered care for individuals experiencing anxiety, depression, trauma, grief and loss, behavioral concerns, mood disorders, PTSD, family conflict, stress management, and other behavioral health needs.
Services are provided in schools, homes, community settings, and through telehealth in a respectful, culturally responsive, and non-judgmental environment.
Position Summary
The Program Director provides strategic and operational leadership for assigned behavioral health programs. This position oversees day-to-day clinical and administrative operations while ensuring exceptional service delivery, staff development, compliance, quality assurance, and organizational growth.
The Program Director supervises clinical and support staff, promotes a positive culture of accountability, and ensures programs operate efficiently while meeting organizational goals and regulatory requirements.
This position also maintains a small clinical caseload to remain connected to service delivery and support organizational needs.
Essential Duties and Responsibilities
Leadership & Program Management
Provide overall leadership, direction, and oversight of assigned behavioral health programs.Develop and implement strategies to improve program effectiveness and client outcomes.Monitor program performance through quality indicators, productivity measures, and outcome data.Ensure compliance with agency policies, accreditation standards, payer requirements, and applicable state and federal regulations.Foster a positive, collaborative, and accountable work environment.Participate in strategic planning and organizational growth initiatives.Serve as an ambassador for Butterfly Support Services within the community.Staff Supervision
Recruit, interview, hire, onboard, and retain high-performing staff.Provide supervision, coaching, mentoring, and professional development.Conduct regular individual supervision and team meetings.Complete performance evaluations and performance improvement plans when necessary.Plan, assign, and monitor workloads.Ensure staff maintain productivity expectations and documentation standards.Provide clinical consultation and guidance regarding treatment planning and case management.Assist with case coverage when staffing needs arise.Clinical Oversight
Oversee treatment planning, service delivery, documentation, and case progression.Review and approve clinical documentation in a timely manner.Monitor documentation quality to ensure compliance with payer and regulatory standards.Facilitate clinical case reviews and support evidence-based treatment practices.Attend consultation meetings and implement recommendations.Maintain a small clinical caseload, including assessments, treatment planning, therapy, and/or case management as assigned.Quality Assurance & Compliance
Monitor documentation for accuracy, timeliness, and completeness.Ensure staff meet documentation deadlines.Review incident reports and assist with corrective action planning.Participate in quality improvement initiatives.Assist with audits, accreditation activities, and compliance reviews.Ensure confidentiality and HIPAA compliance.Administrative Responsibilities
Review and approve: TimecardsMileage reimbursementLeave requestsClinical documentationPayroll-related approvalsAssist with human resources functions.Support office operations and workflow management.Develop and monitor departmental budgets.Monitor staff productivity and program expenditures.Prepare reports and analyze program performance data.Crisis Management
Participate in an on-call rotation and provide support for urgent staff needs.Provide crisis consultation and intervention when necessary.Support staff in managing high-risk situations.Collaboration
Work collaboratively with executive leadership and interdisciplinary teams.Build relationships with community partners, schools, healthcare providers, and referral sources.Participate in leadership meetings and agency initiatives.Other Duties
Perform additional duties as assigned to support organizational success.What Success Looks Like
Successful Program Directors consistently:
Lead with integrity, professionalism, and accountability.Build strong, engaged, and high-performing teams.Ensure quality clinical care and positive client outcomes.Maintain compliance with regulatory and organizational standards.Meet productivity and budget expectations.Communicate effectively across all levels of the organization.Solve problems proactively.Foster innovation and continuous improvement.Support staff development and retention.Demonstrate excellent organizational and leadership skills.Preferred Characteristics
Our most successful leaders are individuals who:
Are passionate about behavioral health and serving youth and families.Lead with empathy while maintaining accountability.Welcome feedback and continuous learning.Thrive in fast-paced environments.Adapt quickly to changing priorities.Think independently and strategically.Value collaboration and teamwork.Maintain a positive attitude and sense of humor.Demonstrate professionalism in every interaction.Are highly organized and detail-oriented.Possess strong critical thinking and decision-making skills.Required Skills
Strong leadership and personnel management skills.Excellent verbal and written communication.Program planning and organizational development.Budget development and financial oversight.Performance management and staff coaching.Quality assurance and compliance monitoring.Strong project management skills.Strategic planning and execution.Excellent time management and organizational skills.Strong conflict resolution skills.Ability to analyze data and make informed decisions.Advanced problem-solving abilities.High level of professionalism and confidentiality.Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).Ability to quickly learn electronic health record (EHR) systems and other technology platforms.Minimum Qualifications
Bachelor's degree required.Bachelor's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, Human Services, Healthcare Administration, or a related field preferred.Minimum of three years of progressive leadership or management experience in behavioral health, social services, healthcare, or a related field.Experience supervising multidisciplinary teams.Experience managing multiple priorities in a fast-paced environment.Demonstrated knowledge of program management, budgeting, reporting, and performance improvement.Clinical licensure preferred: LSWLISWLPCLPCCValid driver's license.Reliable personal vehicle available for work-related travel.Current automobile insurance meeting state minimum requirements. Read LessAs a Social Work/Behavioral Health Intern, you will have the opportunity to gain hands-on experience in the field of social work and behavioral health by supporting behavioral health workers in various tasks and activities. You will work closely with clients, conduct assessments, develop service plans, and provide assistance in accessing resources and services.
Read LessSchool-Based Case Manager
Position Summary
The School-Based Case Manager provides school-based and community-based behavioral health services to children, adolescents, and families enrolled in Butterfly Support Services. This position is responsible for delivering Community Psychiatric Supportive Treatment (CPST), Therapeutic Behavioral Services (TBS), care coordination, advocacy, skill-building, and resource coordination to help clients achieve their behavioral health, educational, and personal goals.
During the academic school year, the School-Based Case Manager is assigned to a partner school and serves as the primary on-site behavioral health representative. The Case Manager works collaboratively with school administrators, teachers, counselors, families, and community providers to identify student needs, coordinate services, reduce barriers to learning, and promote academic, behavioral, and social-emotional success.
In addition to school-based responsibilities, the School-Based Case Manager maintains an assigned community caseload and provides services outside of school hours, including evenings, school breaks, holidays, and summer months. Services are delivered in homes, schools, community settings, and other approved locations to ensure continuity of care and support positive outcomes for youth and families.
This position requires excellent communication, strong organizational skills, independent decision-making, and a commitment to trauma-informed, culturally responsive, and person-centered care.
Work Schedule
Assigned to a partner school during regular school hours throughout the academic year.Provides community-based services outside of school hours as needed, including evenings.Continues to manage an assigned caseload during school breaks and summer months.Local travel throughout the service area is required.Essential Duties and Responsibilities
School-Based Responsibilities
Serve as Butterfly Support Services' primary behavioral health representative at the assigned school.Build collaborative relationships with school administrators, teachers, counselors, social workers, nurses, and support staff.Participate in student support meetings, IEP meetings, 504 meetings, attendance meetings, behavior intervention meetings, and multidisciplinary team meetings as assigned.Identify students in need of behavioral health services and assist with referrals and service coordination.Provide behavioral interventions, skill-building, crisis support, and emotional regulation strategies within the school setting.Collaborate with families and school personnel to improve student attendance, behavior, academic performance, and overall well-being.Maintain a professional presence while following all school policies and procedures.Community Psychiatric Supportive Treatment (CPST)
Provide CPST services in accordance with individualized treatment plans.Assist clients with accessing medical, behavioral health, educational, vocational, housing, transportation, and community resources.Coordinate care among therapists, psychiatrists, nurse practitioners, schools, child welfare agencies, juvenile courts, and other providers.Advocate for clients and families to reduce barriers to treatment and improve functioning.Monitor client progress toward treatment goals and communicate concerns to the treatment team.Therapeutic Behavioral Services (TBS)
Deliver Therapeutic Behavioral Services to improve emotional regulation, coping skills, communication, problem-solving, conflict resolution, and daily functioning.Teach behavioral strategies that promote success at home, school, and in the community.Assist clients in developing independent living, social, and interpersonal skills appropriate to their developmental level.Utilize trauma-informed, strength-based, and person-centered interventions.Reinforce treatment goals established by the therapist and treatment team.Care Coordination
Maintain ongoing communication with clients, families, schools, healthcare providers, and community partners.Coordinate referrals and follow-up appointments.Assist families in navigating community resources and behavioral health services.Collaborate with therapists and other clinical staff to ensure continuity of care.Documentation & Compliance
Complete progress notes within 24 hours of service delivery.Maintain timely, accurate, and complete documentation in accordance with Medicaid, payer, agency, and regulatory requirements.Maintain confidentiality in accordance with HIPAA and organizational policies.Protect all Protected Health Information (PHI) and Personally Identifiable Information (PII).Meet established productivity, documentation, and quality assurance standards.Community Outreach
Represent Butterfly Support Services at schools, community events, health fairs, and outreach activities.Develop relationships with referral sources, community organizations, healthcare providers, and educational partners.Educate families and community stakeholders regarding available behavioral health services.Professional Responsibilities
Attend supervision, staff meetings, trainings, and professional development activities.Demonstrate professionalism, accountability, and ethical behavior at all times.Maintain strong working relationships with colleagues and community partners.Support the mission, vision, and core values of Butterfly Support Services.Perform other duties as assigned.Minimum Qualifications
High School Diploma or GED required.Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Education, Criminal Justice, or a related field preferred.Minimum of three (3) years of experience working with youth, families, behavioral health, education, or human services.Must be at least 21 years of age.Valid driver's license, reliable transportation, current automobile insurance, and an acceptable driving record.Successful completion of all required background checks.Ability to work independently in school and community settings.Knowledge, Skills, and Abilities
Knowledge of behavioral health principles and community resources.Strong interpersonal, communication, and relationship-building skills.Excellent organizational and time-management skills.Ability to manage multiple priorities and maintain accurate documentation.Ability to de-escalate crises and effectively engage youth and families.Proficiency with Microsoft Office, electronic health records, and virtual communication platforms.Commitment to person-centered, trauma-informed, and culturally responsive care.Physical Requirements
Ability to sit, stand, walk, bend, and lift up to 25 pounds.Ability to travel throughout the community on a regular basis.Ability to work in school, office, home, and community environments.Benefits
Butterfly Support Services offers a competitive compensation package, opportunities for professional growth, ongoing training, clinical supervision, paid time off for eligible employees, health benefits for eligible employees, mileage reimbursement in accordance with agency policy, and the opportunity to make a meaningful impact in the lives of children and families.
Read LessPosition Summary
The School-Based Clinical Manager & Community Partner Liaison is responsible for providing clinical services, program oversight, staff support, and community partnership coordination within a school-based behavioral health program. This position serves as the primary liaison between the organization, local schools, community partners, referral sources, and other stakeholders to ensure effective communication, collaboration, and service delivery.
During the academic school year, this position is primarily assigned to work on-site at a local school, where they provide direct clinical services, oversee day-to-day operations, support school-based staff, and ensure high-quality behavioral health services are delivered to students and families.
The ideal candidate is a strong leader, skilled clinician, and relationship builder who is committed to trauma-informed, person-centered, and culturally responsive care.
Essential Duties and Responsibilities
Community Partner Liaison & Program Management
Serve as the primary liaison between the organization and community partners.Attend coordination, leadership, and stakeholder meetings as assigned.Build and maintain collaborative relationships with schools, community organizations, referral sources, and external stakeholders.Facilitate communication between school personnel, community partners, families, and organizational leadership.Create, update, and maintain required program reports, data, and documentation.Monitor service delivery and ensure alignment with organizational goals and partner expectations.Identify and address program needs, barriers, and opportunities for improvement.Support community outreach efforts and partnership development activities.Assist in the development and implementation of strategies to increase program awareness, engagement, and utilization.Coordinate services with external providers and agencies to support continuity of care.Clinical Responsibilities
Provide individual, family, and group therapy services as clinically appropriate.Conduct mental health assessments, screenings, evaluations, and risk assessments.Develop, review, and update treatment plans.Complete transition summaries and discharge documentation.Maintain thorough, accurate, and timely clinical documentation, including assessments, treatment plans, progress notes, discharge summaries, and all client-related contacts.Utilize evidence-based therapeutic interventions and best practices.Conduct crisis intervention and coordinate crisis response activities as needed.Collaborate with families, school personnel, healthcare providers, and community agencies to support treatment goals.Monitor client progress and adjust interventions as clinically indicated.Ensure compliance with organizational, school-based, and regulatory documentation requirements.Review clinical documentation completed by assigned staff to ensure accuracy, completeness, timeliness, and compliance with organizational and regulatory standards.Review and approve progress notes, treatment plans, assessments, and other clinical documentation as required by staff credentials, program requirements, and supervisory responsibilities.Provide feedback, coaching, and corrective guidance to staff regarding documentation quality and clinical standards.Monitor documentation compliance and address deficiencies in a timely manner.Leadership & Oversight
Provide leadership, guidance, and support to school-based staff.Assist with staff recruitment, interviewing, onboarding, training, and retention efforts.Provide coaching, mentorship, and ongoing professional development support.Monitor staff productivity, documentation quality, and service delivery standards.Support compliance with organizational policies, procedures, and regulatory requirements.Participate in quality improvement activities and program evaluation efforts.Conduct regular chart reviews and documentation audits.Monitor clinical quality and adherence to evidence-based practices through documentation review and supervision.Provide clinical consultation and support to staff regarding treatment planning, service delivery, and documentation requirements.Assist with problem-solving and resolution of client, staff, and operational concerns.Promote a positive, collaborative, and team-oriented work environment.Community Engagement & Partnership Development
Develop and maintain relationships with schools, community agencies, healthcare providers, and referral sources.Represent the organization at community meetings, school meetings, and stakeholder events.Identify opportunities to expand services and strengthen community partnerships.Assist with outreach, education, and awareness efforts related to behavioral health services.Serve as an ambassador for the organization within the community.Work collaboratively with community partners to improve access to services and strengthen referral relationships.Qualifications
Required Qualifications
Active Ohio licensure as an LPC, LPCC, LSW, or LISW.Master's degree in Counseling, Social Work, Psychology, or a related behavioral health field.Minimum of two years of experience in behavioral health, school-based services, or a related setting.Experience providing therapy services to youth and families.Strong clinical assessment, documentation, and treatment planning skills.Experience supervising, mentoring, or supporting clinical and non-clinical staff.Experience collaborating with schools, community agencies, and multidisciplinary teams.Excellent organizational, communication, and leadership skills.Ability to manage multiple priorities in a fast-paced environment.Commitment to trauma-informed, person-centered, and culturally responsive care.Preferred Qualifications
Previous supervisory or leadership experience.Experience working in school-based behavioral health programs.Experience utilizing data tracking and reporting systems.Knowledge of community resources and behavioral health systems.Experience with crisis intervention and risk assessment.Experience developing and maintaining community partnerships.Physical Requirements
Ability to travel locally as needed to schools, community locations, meetings, and trainings.Ability to sit, stand, walk, bend, and move throughout school and community environments.Ability to utilize computers, electronic health records, and other office equipment.Ability to respond appropriately to crisis situations and emergency circumstances.Ability to lift and carry up to 20 pounds on an occasional basis.Work Environment
This position is primarily school-based during the academic year and requires regular interaction with students, families, school personnel, community partners, and service providers. The individual serves as the organization's representative within the school setting and works collaboratively with school administration and community stakeholders to support student success and behavioral health outcomes.
When school is not in session, including school breaks and summer months, this position will report to the organization's office location and continue providing services to clients in the office and throughout the community as needed. Community-based services may include client meetings in homes, community settings, partner locations, and other approved service environments.
The position may also require attendance at community meetings, trainings, organizational events, and occasional after-hours activities based on program needs.
Schedule
Full-time position.Primarily scheduled during school operating hours.Occasional evening or community meetings may be required.Additional hours may be necessary to meet program needs, deadlines, urgent client situations, or community partnership obligations.Core Competencies
Leadership and Staff DevelopmentClinical Assessment and Treatment PlanningIndividual, Family, and Group TherapyClinical Documentation Review and Quality AssuranceCommunity Partnership DevelopmentCrisis InterventionProgram ManagementCommunication and CollaborationDocumentation and ComplianceProblem Solving and Critical ThinkingCultural Competence and Trauma-Informed CareRelationship Building and Stakeholder Engagement Read LessPosition Overview
The Clinical Supervisor is a Licensed Independent Social Worker (LISW) or Licensed Professional Clinical Counselor (LPCC) responsible for providing clinical oversight, supervision, and leadership to licensed and pre-licensed mental health professionals. This role ensures the delivery of high-quality, ethical, and evidence-based mental health services while maintaining compliance with state regulations, organizational policies, and best clinical practices.
The Clinical Supervisor provides supervision, consultation, and clinical guidance, and may maintain a limited caseload as assigned. This position collaborates with multidisciplinary teams and organizational leadership to support effective, client-centered care.
Key Responsibilities Clinical Supervision & Oversight
Provide individual and/or group clinical supervision to clinicians in accordance with state licensure requirements for LISW and LPCC supervision.Review, approve, and provide feedback on clinical documentation, including assessments, diagnoses, treatment plans, progress notes, and discharge summaries.Ensure clinical services are delivered using evidence-based and trauma-informed practices.Provide consultation on complex cases and support ethical decision-making.Monitor clinician performance and support professional development.Direct Clinical Services (As Assigned)
Provide individual, group, and family therapy using evidence-based modalities (e.g., CBT, DBT, ACT, trauma-informed care).Address a wide range of mental health concerns, including anxiety, depression, trauma, substance use, and relational issues.Create a safe, supportive, and culturally responsive therapeutic environment.Assessments & Diagnosis
Conduct and/or review comprehensive biopsychosocial assessments.Ensure accurate diagnosis using DSM-5 criteria.Support clinicians in clinical formulation and diagnostic clarity.Treatment Planning
Oversee development and ongoing review of individualized treatment plans.Ensure treatment plans include measurable goals, objectives, and appropriate interventions.Approve treatment plan updates based on clinical progress and outcomes.
Documentation & Compliance
Crisis Intervention & Risk Management
Provide clinical oversight during client crises, including assessment of risk to self or others.Guide clinicians in safety planning, mandated reporting, and referrals to higher levels of care.Ensure appropriate documentation and follow-up related to critical incidents.Collaboration & Leadership
Collaborate with multidisciplinary teams, including psychiatry, case management, and medical providers.Participate in leadership meetings, case conferences, and program development initiatives.Provide clinical input into policies, procedures, and service improvements.Professional Development
Mentor clinicians in skill development, ethical practice, and professional growth.Maintain current knowledge of clinical best practices, regulatory changes, and licensure requirements.Complete required continuing education to maintain licensure and supervisory credentials.Qualifications
Masters degree or higher in Social Work, Counseling, Psychology, or a related field.Active, unrestricted state licensure as an LISW or LPCC (required).Meets state requirements to provide clinical supervision.Demonstrated experience in clinical therapy, assessment, diagnosis, and treatment planning.Strong knowledge of DSM-5, evidence-based practices, and ethical standards.Excellent leadership, communication, organizational, and time-management skills.Proficiency with electronic health record (EHR) systems.Preferred Qualifications
Prior experience providing clinical supervision.Experience in community-based, school-based, or outpatient behavioral health settings.Specialized training in trauma-informed care, substance use treatment, or evidence-based modalities.Work Environment
Community mental health, outpatient, or school-based setting.
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
License/Certification:
LISW or LPCC (Required)
Work Location: In person
Position Overview
The Licensed Mental Health & Community Development Specialist is a dual-role position designed to provide high-quality therapeutic services while also strengthening community partnerships, marketing the organization, and supporting business development. This role combines clinical expertise in mental health with external-facing responsibilities such as outreach, client engagement, grant support, and marketing communications.
The ideal candidate is both a compassionate clinician and a proactive relationship-builder, able to balance direct service with external engagement to advance the mission of Butterfly Support Services.
Key Responsibilities
Clinical Services
Provide individual, group, and family therapy using evidence-based treatment modalities (CBT, DBT, trauma-informed care, etc.).Conduct comprehensive biopsychosocial assessments and diagnose using DSM-5 criteria.Develop, monitor, and update individualized treatment plans in collaboration with clients and families.Complete timely and accurate documentation, including session notes, progress notes, treatment plans, and discharge summaries.Respond to client crises, complete risk assessments, and develop safety plans when needed.Collaborate with psychiatrists, case managers, social workers, and other professionals to ensure holistic, coordinated care.Provide psychoeducation to clients and families to support long-term wellness and service engagement.Ensure compliance with ethical standards, CARF/state regulations, and Medicaid billing requirements.Track and report client outcomes and progress to support quality improvement efforts.Review progress notesCommunity Engagement & Partnerships
Build and sustain strong partnerships with schools, healthcare providers, faith-based organizations, and community agencies.Represent the organization at resource fairs, school events, community meetings, and conferences.Develop and implement outreach strategies to recruit and retain clients.Serve as the primary liaison for assigned partner agencies, ensuring clear communication and effective collaboration.Identify community needs and recommend new service opportunities or program enhancements.Lead presentations, workshops, and training sessions for partners, parents, and community stakeholders.Support referral pipeline management, ensuring referrals are tracked, followed up, and converted to active clients.Marketing & Communications
Develop and execute marketing strategies to promote the organizations services and mission.Create and manage content for newsletters, press releases, brochures, and social media platforms.Collaborate with internal teams to align messaging, branding, and outreach campaigns.Support the development of culturally competent marketing materials that are accessible to diverse communities.Monitor marketing metrics and outreach engagement to evaluate campaign effectiveness.Represent the organization professionally in media, public speaking engagements, and community events.Grant Writing, Fundraising & Resource Development
Assist with researching, drafting, and submitting grant proposals, letters of intent, and funding requests.Track grant deadlines, reporting requirements, and assist in compiling required data.Support donor relations and fundraising campaigns by providing program data and success stories.Develop culturally competent and accessible client resources (guides, brochures, presentations).Maintain an updated database of referral sources and community partners.Collect and analyze outreach, referral, and engagement data for leadership reports.Identify and recommend opportunities for new contracts, MOUs, or expansion of services.Organizational Support
Actively participate in staff meetings, clinical supervision, and professional development opportunities.Provide input on program development, service gaps, and process improvements.Support compliance efforts by adhering to agency, state, and federal documentation and reporting requirements.Serve as an ambassador of the organization, upholding its mission, vision, and values in all interactions.Assist with onboarding new staff or interns by sharing community resources, documentation practices, and agency culture.Perform other duties as assigned by the Program Director.Qualifications
Degree in Social Work, Counseling, Psychology, Marketing, or a related field.Active state licensure as LSW, LPC, LMFT, or higherMinimum 23 years of clinical experience in therapy, assessments, and treatment planning.Strong knowledge of behavioral health systems, DSM-5 diagnoses, and evidence-based interventions.Demonstrated experience with marketing, communications, or community outreach preferred.Excellent written and verbal communication skills, including public speaking and report writing.Proficiency in Microsoft Office Suite, Google Workspace, and EHR systems.Passion for mental health advocacy, community engagement, and organizational growth.Core Competencies
Clinical Excellence & CompassionStrategic Relationship BuildingMarketing & Brand AwarenessCommunication & Presentation SkillsTime Management & AdaptabilityInitiative & Problem SolvingCultural CompetenceWork Environment
This role requires balancing direct clinical services with community-facing and marketing responsibilities. Some evenings and weekends will be required for events, outreach, and client needs.
Read LessSchool-Based Case Manager
Position Summary
The School-Based Case Manager provides school-based and community-based behavioral health services to children, adolescents, and families enrolled in Butterfly Support Services. This position is responsible for delivering Community Psychiatric Supportive Treatment (CPST), Therapeutic Behavioral Services (TBS), care coordination, advocacy, skill-building, and resource coordination to help clients achieve their behavioral health, educational, and personal goals.
During the academic school year, the School-Based Case Manager is assigned to a partner school and serves as the primary on-site behavioral health representative. The Case Manager works collaboratively with school administrators, teachers, counselors, families, and community providers to identify student needs, coordinate services, reduce barriers to learning, and promote academic, behavioral, and social-emotional success.
In addition to school-based responsibilities, the School-Based Case Manager maintains an assigned community caseload and provides services outside of school hours, including evenings, school breaks, holidays, and summer months. Services are delivered in homes, schools, community settings, and other approved locations to ensure continuity of care and support positive outcomes for youth and families.
This position requires excellent communication, strong organizational skills, independent decision-making, and a commitment to trauma-informed, culturally responsive, and person-centered care.
Work Schedule
Assigned to a partner school during regular school hours throughout the academic year.Provides community-based services outside of school hours as needed, including evenings.Continues to manage an assigned caseload during school breaks and summer months.Local travel throughout the service area is required.Essential Duties and Responsibilities
School-Based Responsibilities
Serve as Butterfly Support Services' primary behavioral health representative at the assigned school.Build collaborative relationships with school administrators, teachers, counselors, social workers, nurses, and support staff.Participate in student support meetings, IEP meetings, 504 meetings, attendance meetings, behavior intervention meetings, and multidisciplinary team meetings as assigned.Identify students in need of behavioral health services and assist with referrals and service coordination.Provide behavioral interventions, skill-building, crisis support, and emotional regulation strategies within the school setting.Collaborate with families and school personnel to improve student attendance, behavior, academic performance, and overall well-being.Maintain a professional presence while following all school policies and procedures.Community Psychiatric Supportive Treatment (CPST)
Provide CPST services in accordance with individualized treatment plans.Assist clients with accessing medical, behavioral health, educational, vocational, housing, transportation, and community resources.Coordinate care among therapists, psychiatrists, nurse practitioners, schools, child welfare agencies, juvenile courts, and other providers.Advocate for clients and families to reduce barriers to treatment and improve functioning.Monitor client progress toward treatment goals and communicate concerns to the treatment team.Therapeutic Behavioral Services (TBS)
Deliver Therapeutic Behavioral Services to improve emotional regulation, coping skills, communication, problem-solving, conflict resolution, and daily functioning.Teach behavioral strategies that promote success at home, school, and in the community.Assist clients in developing independent living, social, and interpersonal skills appropriate to their developmental level.Utilize trauma-informed, strength-based, and person-centered interventions.Reinforce treatment goals established by the therapist and treatment team.Care Coordination
Maintain ongoing communication with clients, families, schools, healthcare providers, and community partners.Coordinate referrals and follow-up appointments.Assist families in navigating community resources and behavioral health services.Collaborate with therapists and other clinical staff to ensure continuity of care.Documentation & Compliance
Complete progress notes within 24 hours of service delivery.Maintain timely, accurate, and complete documentation in accordance with Medicaid, payer, agency, and regulatory requirements.Maintain confidentiality in accordance with HIPAA and organizational policies.Protect all Protected Health Information (PHI) and Personally Identifiable Information (PII).Meet established productivity, documentation, and quality assurance standards.Community Outreach
Represent Butterfly Support Services at schools, community events, health fairs, and outreach activities.Develop relationships with referral sources, community organizations, healthcare providers, and educational partners.Educate families and community stakeholders regarding available behavioral health services.Professional Responsibilities
Attend supervision, staff meetings, trainings, and professional development activities.Demonstrate professionalism, accountability, and ethical behavior at all times.Maintain strong working relationships with colleagues and community partners.Support the mission, vision, and core values of Butterfly Support Services.Perform other duties as assigned.Minimum Qualifications
High School Diploma or GED required.Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Education, Criminal Justice, or a related field preferred.Minimum of three (3) years of experience working with youth, families, behavioral health, education, or human services.Must be at least 21 years of age.Valid driver's license, reliable transportation, current automobile insurance, and an acceptable driving record.Successful completion of all required background checks.Ability to work independently in school and community settings.Knowledge, Skills, and Abilities
Knowledge of behavioral health principles and community resources.Strong interpersonal, communication, and relationship-building skills.Excellent organizational and time-management skills.Ability to manage multiple priorities and maintain accurate documentation.Ability to de-escalate crises and effectively engage youth and families.Proficiency with Microsoft Office, electronic health records, and virtual communication platforms.Commitment to person-centered, trauma-informed, and culturally responsive care.Physical Requirements
Ability to sit, stand, walk, bend, and lift up to 25 pounds.Ability to travel throughout the community on a regular basis.Ability to work in school, office, home, and community environments.Benefits
Butterfly Support Services offers a competitive compensation package, opportunities for professional growth, ongoing training, clinical supervision, paid time off for eligible employees, health benefits for eligible employees, mileage reimbursement in accordance with agency policy, and the opportunity to make a meaningful impact in the lives of children and families.
Read LessPosition Summary:
The Development and Fundraising Coordinator plays a key role in advancing the mission and growth of the organization by supporting business development initiatives and fostering community and partner relationships. This position is responsible for marketing and communications, client engagement, partnership development, grant writing, fundraising efforts, and managing client-focused resources. The ideal candidate will be proactive, highly organized, and capable of managing multiple priorities while representing the organization professionally to internal and external stakeholders.
Key Responsibilities:
1. Marketing & Communications
Develop and implement outreach strategies to increase brand awareness.Create content for newsletters, press releases, promotional materials, and social media platforms.Maintain and update the organizations website and marketing materials.Collaborate with internal teams to align messaging and branding.2. Client Engagement & Partnerships
Cultivate and maintain strong relationships with clients, partners, and stakeholders.Support the development and execution of partnership strategies.Assist in organizing community events, informational sessions, and engagement activities.Serve as a liaison between the organization and potential partners or clients.3. Grant Writing & Fundraising
Research funding opportunities from government, private, and philanthropic sources.Draft compelling grant proposals, letters of intent, and funding requests.Track submission deadlines and reporting requirements.Coordinate and execute fundraising campaigns, donor appreciation initiatives, and special events.Develop relationships with corporate sponsors, faith-based organizations, and philanthropic networks to expand funding sources.Monitor fundraising progress and report outcomes to leadership.4. Client Resource Development & Management
Maintain a database of community resources and referral partners.Create and distribute client resource guides and tools.Collect and analyze data to improve client services and partnerships.Assist with onboarding and training partners or clients on available resources.Qualifications:
Bachelor's degree in Business, Marketing, Communications, Public Administration, or related field preferred.2+ years of experience in business development, communications, nonprofit, or client-facing roles.Demonstrated experience with grant writing and/or partnership development is a plus.Excellent written and verbal communication skills.Strong interpersonal and networking abilities.Highly organized with attention to detail and follow-through.Proficient in Microsoft Office Suite, Google Workspace, and marketing platforms (e.g., Mailchimp, Canva).Passion for community engagement, mental health, and social impact work.Behavioral Health experience preferredCore Competencies:
Strategic ThinkingCommunication & PresentationRelationship BuildingProject ManagementAdaptabilityInitiative & Problem Solving Read LessAbout Butterfly Support Services
If you are looking for a rewarding career where you can make a meaningful impact while growing professionally, Butterfly Support Services (BSS) is the place for you. We are committed to providing high-quality behavioral health services while fostering a supportive, collaborative, and mission-driven work environment. We seek individuals with integrity, leadership, and a passion for helping others thrive.
Program Overview
Butterfly Support Services provides comprehensive behavioral health services to children, adolescents, adults, couples, and families. Our multidisciplinary team delivers evidence-based, person-centered care for individuals experiencing anxiety, depression, trauma, grief and loss, behavioral concerns, mood disorders, PTSD, family conflict, stress management, and other behavioral health needs.
Services are provided in schools, homes, community settings, and through telehealth in a respectful, culturally responsive, and non-judgmental environment.
Position Summary
The Program Director provides strategic and operational leadership for assigned behavioral health programs. This position oversees day-to-day clinical and administrative operations while ensuring exceptional service delivery, staff development, compliance, quality assurance, and organizational growth.
The Program Director supervises clinical and support staff, promotes a positive culture of accountability, and ensures programs operate efficiently while meeting organizational goals and regulatory requirements.
This position also maintains a small clinical caseload to remain connected to service delivery and support organizational needs.
Essential Duties and Responsibilities
Leadership & Program Management
Provide overall leadership, direction, and oversight of assigned behavioral health programs.Develop and implement strategies to improve program effectiveness and client outcomes.Monitor program performance through quality indicators, productivity measures, and outcome data.Ensure compliance with agency policies, accreditation standards, payer requirements, and applicable state and federal regulations.Foster a positive, collaborative, and accountable work environment.Participate in strategic planning and organizational growth initiatives.Serve as an ambassador for Butterfly Support Services within the community.Staff Supervision
Recruit, interview, hire, onboard, and retain high-performing staff.Provide supervision, coaching, mentoring, and professional development.Conduct regular individual supervision and team meetings.Complete performance evaluations and performance improvement plans when necessary.Plan, assign, and monitor workloads.Ensure staff maintain productivity expectations and documentation standards.Provide clinical consultation and guidance regarding treatment planning and case management.Assist with case coverage when staffing needs arise.Clinical Oversight
Oversee treatment planning, service delivery, documentation, and case progression.Review and approve clinical documentation in a timely manner.Monitor documentation quality to ensure compliance with payer and regulatory standards.Facilitate clinical case reviews and support evidence-based treatment practices.Attend consultation meetings and implement recommendations.Maintain a small clinical caseload, including assessments, treatment planning, therapy, and/or case management as assigned.Quality Assurance & Compliance
Monitor documentation for accuracy, timeliness, and completeness.Ensure staff meet documentation deadlines.Review incident reports and assist with corrective action planning.Participate in quality improvement initiatives.Assist with audits, accreditation activities, and compliance reviews.Ensure confidentiality and HIPAA compliance.Administrative Responsibilities
Review and approve:TimecardsMileage reimbursementLeave requestsClinical documentationPayroll-related approvalsAssist with human resources functions.Support office operations and workflow management.Develop and monitor departmental budgets.Monitor staff productivity and program expenditures.Prepare reports and analyze program performance data.Crisis Management
Participate in an on-call rotation and provide support for urgent staff needs.Provide crisis consultation and intervention when necessary.Support staff in managing high-risk situations.Collaboration
Work collaboratively with executive leadership and interdisciplinary teams.Build relationships with community partners, schools, healthcare providers, and referral sources.Participate in leadership meetings and agency initiatives.Other Duties
Perform additional duties as assigned to support organizational success.What Success Looks Like
Successful Program Directors consistently:
Lead with integrity, professionalism, and accountability.Build strong, engaged, and high-performing teams.Ensure quality clinical care and positive client outcomes.Maintain compliance with regulatory and organizational standards.Meet productivity and budget expectations.Communicate effectively across all levels of the organization.Solve problems proactively.Foster innovation and continuous improvement.Support staff development and retention.Demonstrate excellent organizational and leadership skills.Preferred Characteristics
Our most successful leaders are individuals who:
Are passionate about behavioral health and serving youth and families.Lead with empathy while maintaining accountability.Welcome feedback and continuous learning.Thrive in fast-paced environments.Adapt quickly to changing priorities.Think independently and strategically.Value collaboration and teamwork.Maintain a positive attitude and sense of humor.Demonstrate professionalism in every interaction.Are highly organized and detail-oriented.Possess strong critical thinking and decision-making skills.Required Skills
Strong leadership and personnel management skills.Excellent verbal and written communication.Program planning and organizational development.Budget development and financial oversight.Performance management and staff coaching.Quality assurance and compliance monitoring.Strong project management skills.Strategic planning and execution.Excellent time management and organizational skills.Strong conflict resolution skills.Ability to analyze data and make informed decisions.Advanced problem-solving abilities.High level of professionalism and confidentiality.Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).Ability to quickly learn electronic health record (EHR) systems and other technology platforms.Minimum Qualifications
Bachelor's degree required.Bachelor's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, Human Services, Healthcare Administration, or a related field preferred.Minimum of three years of progressive leadership or management experience in behavioral health, social services, healthcare, or a related field.Experience supervising multidisciplinary teams.Experience managing multiple priorities in a fast-paced environment.Demonstrated knowledge of program management, budgeting, reporting, and performance improvement.Clinical licensure preferred:LSWLISWLPCLPCCValid driver's license.Reliable personal vehicle available for work-related travel.Current automobile insurance meeting state minimum requirements. Read Less