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Burke Herbert Bank Trust
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  • Customer Service Teller  

    - 21875
    Job DescriptionJob DescriptionJob DescriptionEditEnglish (US)Job Posti... Read More
    Job DescriptionJob DescriptionJob DescriptionEditEnglish (US)

    Job Posting TitleCustomer Service Teller Job Description

    JOB DESCRIPTION

    Summary/Objective

    Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.

    Essential Functions

    Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.Issues cashiers’ checks and redeems Savings Bonds.Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.Consistently demonstrates a helpful, friendly attitude.Maintains proper amounts of currency and coin in drawer.Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.Adheres to all security procedures.Sells and/or refers Bank products and services to customers and prospects.The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities

    Skills/Abilities

    Strong customer service and sales skills.Ability to communicate clearly with the public.Good math skills and must be able to perform accurate work.Understand security issues involving money and checks preferred.Good comfort level with handling United States currency.Ability to handle and count money accurately.

    Education and Experience

    High School diploma or equivalent preferred.Sales and customer service experience preferred.Experience in handling United States currency preferred.Basic Computer Skills required.

    This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.

    Physical Demands

    This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.


    This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position is $16.00 - $18.00 per hour. Other compensation includes overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek. Eligible for incentive compensation.


    Travel

    Travel may be required for this position.


    Equal Employment Opportunity/M/F/disability/protected veteran status


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


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  • Enterprise Risk Analyst  

    - Alexandria
    Job DescriptionJob DescriptionCLASSIFICATION: Non-exemptREPORTS TO: Re... Read More
    Job DescriptionJob Description

    CLASSIFICATION: Non-exempt


    REPORTS TO: Regulatory Affairs Manager


    DATE: April 30, 2026



    JOB DESCRIPTION

    Summary/Objective

    The Enterprise Risk Analyst supports the execution and continued evolution of the Company’s Enterprise Risk Management (ERM) program, with specific focus on regulatory readiness to support anticipated continued growth. Reporting to the Regulatory Affairs Manager, this role provides advanced analytical, governance and program support to ensure risk management frameworks, documentation and reporting are appropriately scaled to meet heightened supervisory, governance and infrastructure expectations. The Enterprise Risk Analyst plays a key role in supporting risk management activities, including policy management, risk assessments, risk appetite, model risk management, issues management, insurance and ERM governance processes, while contributing to the development and implementation of sustainable, repeatable risk management practices.


    Essential Functions
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    General / Governance

    Serve as a key contributor to the execution, enhancement and ongoing maturity of the Company’s Enterprise Risk Management (ERM) framework, in alignment with Federal Reserve supervisory expectations.Support governance of the ERM program by ensuring risk management activities are well documented, repeatable and supported by effective challenge and escalation processes.Prepare and review ERM Committee materials, including risk appetite statements, dashboards/scorecards and related analyses, to support informed decision‑making and effective Board‑level oversight.Act as a knowledgeable ERM resource to business partners, providing guidance on risk frameworks, documentation standards and regulatory expectations.Contribute to change management initiatives impacting risk frameworks, processes, or governance, ensuring continued alignment with supervisory expectations and internal standards.Assist the Regulatory Affairs Manager with drafting, updating and implementing related policies, procedures and processes.


    Tactical Execution

    Support regulatory examination activities by coordinating and tracking requests for materials, documenting key steps in the examination lifecycle, taking meeting notes and tracking remediation of examination findings.Partner with Business Lines to facilitate non‑financial risk assessments, including risk identification, control evaluation, effective challenge and remediation tracking.Partner with the Regulatory Affairs Manager to design and implement a Risk and Control Self‑Assessment (RCSA) framework that supports risk transparency and supervisory readiness.Assist in monitoring adherence to the risk appetite framework, including tracking and ongoing escalation of metric breaches, as appropriate.Support issues management processes across multiple sources and departments, with a focus on sustainable remediation and timely closure.Analyze risk data and trends to support proactive identification of emerging risks and enhancements to risk reporting.Provide support for model risk management activities, including model identification, maintenance of model inventories, documentation standards, issue tracking and Management/Board reporting.Support the Company’s Policy Management process by helping establish and maintain the Policy Inventory, coordinating with policy owners to ensure timely updates, answering questions related to policy governance requirements and supporting adherence to required Board approval processes and timeframes.Support administration of the Company’s insurance program, including annual renewals, coverage documentation, claims tracking, and payments.


    Skills/Abilities

    Strong organizational and attention-to-detail skills.Ability to analyze and synthesize information across multiple risk domains.Excellent written and verbal communication skills.Strong Microsoft Office skills (Excel, Word, PowerPoint).Experience working with SharePoint or similar document management platforms.Ability to manage multiple priorities and deadlines in a collaborative environment.Working knowledge of enterprise risk management concepts, regulatory risk or financial services risk practices preferred.


    Other Duties

    Perform other duties as assigned.

    Supervisory Responsibility

    This position does not have supervisory responsibilities.


    Work Environment

    This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


    Physical Demands

    This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.


    Travel

    Limited local travel may be required for this position.

    Education and Experience

    Related Bachelor’s Degree, or equivalent additional related experience, required; Master’s degree preferred.Two years of experience in a risk management, compliance or a similar role in the financial services industry.Risk management and/or regulatory management certifications preferred.



    Equal Employment Opportunity/M/F/disability/protected veteran status


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.




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