Provides essential support to the mortgage team by preparing various reports, managing paperwork, organizing files, and handling customer inquiries, ensuring smooth and efficient operation of the department.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Process mortgage transactions on a limited basis (as needed due to staffing needs).Assist in working with the Marketing Department on promotional items.Keep current with mortgage guidelines to remain in regulatory compliance.Skills/Abilities
Confident working with Microsoft Office (Word, Excel, Outlook, PowerPoint).Excellent verbal and written communication skills.Provide Service Beyond Expectations to internal and external clients.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Work Environment
This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.
Travel
The ability to make sporadic (approximately 6 – 8) trips per year is required. Most would be local, but some may require an overnight stay.
Education and Experience
Two years of administrative work experience.Prior residential lending or secondary market experience preferred.Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Read Less