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Burke Herbert Bank Trust
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  • Third Party Risk Management Analyst  

    - Moorefield
    Job DescriptionJob DescriptionCLASSIFICATION: Non-exempt REPORTS TO: P... Read More
    Job DescriptionJob Description

    CLASSIFICATION: Non-exempt

    REPORTS TO: Program Manager, Third Party Risk Management

    JOB DESCRIPTION

    Summary/Objective


    Under the direction of the Program Manager, Third Party Risk Management, the Third‑Party Vendor Risk Analyst supports the execution of the Bank’s Third‑Party Risk Management (TPRM) Program by performing day‑to‑day operational, analytical, and facilitation activities. In partnership with the Program Manager, the Analyst helps strengthen and sustain effective vendor review cadence by coordinating stakeholder inputs, producing complete and traceable documentation, and preparing exam‑ready artifacts. This role ensures vendor risk activities—including due diligence, ongoing monitoring, documentation, and issue tracking—are executed in a timely, consistent, and examination‑defensible manner.


    Essential Functions
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Execute day‑to‑day third‑party risk management activities for new and existing vendors in accordance with the Bank’s TPRM Program, with heightened focus on critical and GLBA‑High risk relationships. Support initial due diligence and ongoing risk assessments by collecting, validating, and documenting required artifacts and supporting materials for higher‑risk vendors to facilitate effective review, challenge, and approval by the Program Manager.


    Maintain and manage the rolling vendor review schedule established by the Program Manager, ensuring critical and high‑risk third‑party relationships are prioritized and reviewed in accordance with established cadence and monitoring requirements. Coordinate with internal stakeholders, including Information Security, IT, Compliance, Finance, and Accounting, to obtain required risk assessment inputs and documentation necessary to support vendor reviews, providing enhanced facilitation for critical and GLBA‑High risk vendors.


    Track vendors review progress, outstanding action items, and remediation activities, maintaining visibility into reviews, documentation gaps, and issue resolution. Proactively escalate aging, overdue, or at‑risk items to the Program Manager to support timely awareness, decision‑making, and risk mitigation.


    Prepare, maintain, and organize comprehensive vendor review documentation, including executive summaries, evidence inventories, and issue tracking materials, with enhanced rigor applied to files associated with critical and GLBA‑High risk vendors. Ensure that vendor risk conclusions and assigned risk ratings are clearly, consistently, and defensibly supported by documented evidence prior to Program Manager review and sign‑off.


    Assist in documenting risk acceptance decisions and remediation status under the direction of the Program Manager, ensuring alignment with TPRM program standards, internal governance expectations, and applicable regulatory requirements.


    Identify procedural gaps, workflow inefficiencies, and documentation issues encountered during third‑party risk management execution, particularly those impacting oversight of critical and GLBA‑High risk vendors. Escalate observations and improvement opportunities to the Program Manager for program‑level evaluation and continuous improvement.


    Support ad hoc projects, process enhancements, and targeted initiatives led by the Program Manager to strengthen third‑party risk governance, operational effectiveness, and overall program maturity.


    Other Duties

    Contract and Procurement Support

    Support the Program Manager by tracking vendor‑related review milestones (including onboarding, renewals, and amendments). Ensure required vendor review documentation is complete, accurate, and available to support informed contractual decisions prior to execution.


    Governance, Metrics, and Reporting Support

    Compile and maintain program metrics, status reports, and supporting materials used to measure and monitor Third‑Party Risk Management (TPRM) program performance. Assist, as directed by the Program Manager, in preparing materials for internal governance forums, audits, and regulatory examinations.


    Audit and Examination Readiness

    Support internal and external audits and regulatory examinations by organizing vendor files, maintaining evidence mappings, and assembling response documentation under Program Manager guidance. Maintain vendor records in an exam‑ready state to support Program Manager interactions with auditors, regulators, and risk committees.

    Skills/Abilities

    Working knowledge of third-party risk management practices and regulatory expectations within a regulated financial services environment.Strong analytical skills with the ability to assess risk data, identify trends, and support informed decision-making.Excellent organizational and documentation skills with high attention to detail.Ability to collaborate effectively with cross‑functional stakeholders while operating under Program Manager direction.Strong written and verbal communication skills to support clear documentation, issue analysis, and timely escalation.Proficiency with Microsoft Office (Excel, Word, PowerPoint) and risk management or workflow tracking tools.

    Supervisory Responsibility

    This position does not have supervisory responsibilities.


    Work Environment

    This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


    Physical Demands

    This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping, or standing, as necessary.


    Travel

    Limited local travel may be required for this position.

    Education and Experience

    Education

    Requires a bachelor’s degree in business, Finance, Risk Management, Information Systems, Compliance, or a related field or equivalent professional experience supporting risk management functions in a regulated environment.

    Experience

    Requires a minimum of 1 year of experience supporting third‑party vendor management, operational risk, compliance, information security, or a related risk discipline within a regulated industry. Requires hands‑on experience supporting vendor due diligence, ongoing monitoring, documentation, and issue tracking activities. Experience coordinating with cross‑functional stakeholders (e.g., Information Security, IT, Compliance, Finance) to collect and organize risk assessment inputs. Experience producing or maintaining clear, well‑organized, and evidence‑based documentation to support management review, audit, or regulatory examination.



    Equal Employment Opportunity/M/F/disability/protected veteran status.



    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Read Less
  • Third Party Risk Management Analyst  

    - Camp Hill
    Job DescriptionJob DescriptionCLASSIFICATION: Non-exempt REPORTS TO: P... Read More
    Job DescriptionJob Description

    CLASSIFICATION: Non-exempt

    REPORTS TO: Program Manager, Third Party Risk Management

    JOB DESCRIPTION

    Summary/Objective


    Under the direction of the Program Manager, Third Party Risk Management, the Third‑Party Vendor Risk Analyst supports the execution of the Bank’s Third‑Party Risk Management (TPRM) Program by performing day‑to‑day operational, analytical, and facilitation activities. In partnership with the Program Manager, the Analyst helps strengthen and sustain effective vendor review cadence by coordinating stakeholder inputs, producing complete and traceable documentation, and preparing exam‑ready artifacts. This role ensures vendor risk activities—including due diligence, ongoing monitoring, documentation, and issue tracking—are executed in a timely, consistent, and examination‑defensible manner.


    Essential Functions
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Execute day‑to‑day third‑party risk management activities for new and existing vendors in accordance with the Bank’s TPRM Program, with heightened focus on critical and GLBA‑High risk relationships. Support initial due diligence and ongoing risk assessments by collecting, validating, and documenting required artifacts and supporting materials for higher‑risk vendors to facilitate effective review, challenge, and approval by the Program Manager.


    Maintain and manage the rolling vendor review schedule established by the Program Manager, ensuring critical and high‑risk third‑party relationships are prioritized and reviewed in accordance with established cadence and monitoring requirements. Coordinate with internal stakeholders, including Information Security, IT, Compliance, Finance, and Accounting, to obtain required risk assessment inputs and documentation necessary to support vendor reviews, providing enhanced facilitation for critical and GLBA‑High risk vendors.


    Track vendors review progress, outstanding action items, and remediation activities, maintaining visibility into reviews, documentation gaps, and issue resolution. Proactively escalate aging, overdue, or at‑risk items to the Program Manager to support timely awareness, decision‑making, and risk mitigation.


    Prepare, maintain, and organize comprehensive vendor review documentation, including executive summaries, evidence inventories, and issue tracking materials, with enhanced rigor applied to files associated with critical and GLBA‑High risk vendors. Ensure that vendor risk conclusions and assigned risk ratings are clearly, consistently, and defensibly supported by documented evidence prior to Program Manager review and sign‑off.


    Assist in documenting risk acceptance decisions and remediation status under the direction of the Program Manager, ensuring alignment with TPRM program standards, internal governance expectations, and applicable regulatory requirements.


    Identify procedural gaps, workflow inefficiencies, and documentation issues encountered during third‑party risk management execution, particularly those impacting oversight of critical and GLBA‑High risk vendors. Escalate observations and improvement opportunities to the Program Manager for program‑level evaluation and continuous improvement.


    Support ad hoc projects, process enhancements, and targeted initiatives led by the Program Manager to strengthen third‑party risk governance, operational effectiveness, and overall program maturity.


    Other Duties

    Contract and Procurement Support

    Support the Program Manager by tracking vendor‑related review milestones (including onboarding, renewals, and amendments). Ensure required vendor review documentation is complete, accurate, and available to support informed contractual decisions prior to execution.


    Governance, Metrics, and Reporting Support

    Compile and maintain program metrics, status reports, and supporting materials used to measure and monitor Third‑Party Risk Management (TPRM) program performance. Assist, as directed by the Program Manager, in preparing materials for internal governance forums, audits, and regulatory examinations.


    Audit and Examination Readiness

    Support internal and external audits and regulatory examinations by organizing vendor files, maintaining evidence mappings, and assembling response documentation under Program Manager guidance. Maintain vendor records in an exam‑ready state to support Program Manager interactions with auditors, regulators, and risk committees.

    Skills/Abilities

    Working knowledge of third-party risk management practices and regulatory expectations within a regulated financial services environment.Strong analytical skills with the ability to assess risk data, identify trends, and support informed decision-making.Excellent organizational and documentation skills with high attention to detail.Ability to collaborate effectively with cross‑functional stakeholders while operating under Program Manager direction.Strong written and verbal communication skills to support clear documentation, issue analysis, and timely escalation.Proficiency with Microsoft Office (Excel, Word, PowerPoint) and risk management or workflow tracking tools.

    Supervisory Responsibility

    This position does not have supervisory responsibilities.


    Work Environment

    This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


    Physical Demands

    This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping, or standing, as necessary.


    Travel

    Limited local travel may be required for this position.

    Education and Experience

    Education

    Requires a bachelor’s degree in business, Finance, Risk Management, Information Systems, Compliance, or a related field or equivalent professional experience supporting risk management functions in a regulated environment.

    Experience

    Requires a minimum of 1 year of experience supporting third‑party vendor management, operational risk, compliance, information security, or a related risk discipline within a regulated industry. Requires hands‑on experience supporting vendor due diligence, ongoing monitoring, documentation, and issue tracking activities. Experience coordinating with cross‑functional stakeholders (e.g., Information Security, IT, Compliance, Finance) to collect and organize risk assessment inputs. Experience producing or maintaining clear, well‑organized, and evidence‑based documentation to support management review, audit, or regulatory examination.



    Equal Employment Opportunity/M/F/disability/protected veteran status.



    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Read Less
  • Third Party Risk Management Analyst  

    - Alexandria
    Job DescriptionJob DescriptionCLASSIFICATION: Non-exempt REPORTS TO: P... Read More
    Job DescriptionJob Description

    CLASSIFICATION: Non-exempt

    REPORTS TO: Program Manager, Third Party Risk Management

    JOB DESCRIPTION

    Summary/Objective


    Under the direction of the Program Manager, Third Party Risk Management, the Third‑Party Vendor Risk Analyst supports the execution of the Bank’s Third‑Party Risk Management (TPRM) Program by performing day‑to‑day operational, analytical, and facilitation activities. In partnership with the Program Manager, the Analyst helps strengthen and sustain effective vendor review cadence by coordinating stakeholder inputs, producing complete and traceable documentation, and preparing exam‑ready artifacts. This role ensures vendor risk activities—including due diligence, ongoing monitoring, documentation, and issue tracking—are executed in a timely, consistent, and examination‑defensible manner.


    Essential Functions
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Execute day‑to‑day third‑party risk management activities for new and existing vendors in accordance with the Bank’s TPRM Program, with heightened focus on critical and GLBA‑High risk relationships. Support initial due diligence and ongoing risk assessments by collecting, validating, and documenting required artifacts and supporting materials for higher‑risk vendors to facilitate effective review, challenge, and approval by the Program Manager.


    Maintain and manage the rolling vendor review schedule established by the Program Manager, ensuring critical and high‑risk third‑party relationships are prioritized and reviewed in accordance with established cadence and monitoring requirements. Coordinate with internal stakeholders, including Information Security, IT, Compliance, Finance, and Accounting, to obtain required risk assessment inputs and documentation necessary to support vendor reviews, providing enhanced facilitation for critical and GLBA‑High risk vendors.


    Track vendors review progress, outstanding action items, and remediation activities, maintaining visibility into reviews, documentation gaps, and issue resolution. Proactively escalate aging, overdue, or at‑risk items to the Program Manager to support timely awareness, decision‑making, and risk mitigation.


    Prepare, maintain, and organize comprehensive vendor review documentation, including executive summaries, evidence inventories, and issue tracking materials, with enhanced rigor applied to files associated with critical and GLBA‑High risk vendors. Ensure that vendor risk conclusions and assigned risk ratings are clearly, consistently, and defensibly supported by documented evidence prior to Program Manager review and sign‑off.


    Assist in documenting risk acceptance decisions and remediation status under the direction of the Program Manager, ensuring alignment with TPRM program standards, internal governance expectations, and applicable regulatory requirements.


    Identify procedural gaps, workflow inefficiencies, and documentation issues encountered during third‑party risk management execution, particularly those impacting oversight of critical and GLBA‑High risk vendors. Escalate observations and improvement opportunities to the Program Manager for program‑level evaluation and continuous improvement.


    Support ad hoc projects, process enhancements, and targeted initiatives led by the Program Manager to strengthen third‑party risk governance, operational effectiveness, and overall program maturity.


    Other Duties

    Contract and Procurement Support

    Support the Program Manager by tracking vendor‑related review milestones (including onboarding, renewals, and amendments). Ensure required vendor review documentation is complete, accurate, and available to support informed contractual decisions prior to execution.


    Governance, Metrics, and Reporting Support

    Compile and maintain program metrics, status reports, and supporting materials used to measure and monitor Third‑Party Risk Management (TPRM) program performance. Assist, as directed by the Program Manager, in preparing materials for internal governance forums, audits, and regulatory examinations.


    Audit and Examination Readiness

    Support internal and external audits and regulatory examinations by organizing vendor files, maintaining evidence mappings, and assembling response documentation under Program Manager guidance. Maintain vendor records in an exam‑ready state to support Program Manager interactions with auditors, regulators, and risk committees.

    Skills/Abilities

    Working knowledge of third-party risk management practices and regulatory expectations within a regulated financial services environment.Strong analytical skills with the ability to assess risk data, identify trends, and support informed decision-making.Excellent organizational and documentation skills with high attention to detail.Ability to collaborate effectively with cross‑functional stakeholders while operating under Program Manager direction.Strong written and verbal communication skills to support clear documentation, issue analysis, and timely escalation.Proficiency with Microsoft Office (Excel, Word, PowerPoint) and risk management or workflow tracking tools.

    Supervisory Responsibility

    This position does not have supervisory responsibilities.


    Work Environment

    This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


    Physical Demands

    This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping, or standing, as necessary.


    Travel

    Limited local travel may be required for this position.

    Education and Experience

    Education

    Requires a bachelor’s degree in business, Finance, Risk Management, Information Systems, Compliance, or a related field or equivalent professional experience supporting risk management functions in a regulated environment.

    Experience

    Requires a minimum of 1 year of experience supporting third‑party vendor management, operational risk, compliance, information security, or a related risk discipline within a regulated industry. Requires hands‑on experience supporting vendor due diligence, ongoing monitoring, documentation, and issue tracking activities. Experience coordinating with cross‑functional stakeholders (e.g., Information Security, IT, Compliance, Finance) to collect and organize risk assessment inputs. Experience producing or maintaining clear, well‑organized, and evidence‑based documentation to support management review, audit, or regulatory examination.



    Equal Employment Opportunity/M/F/disability/protected veteran status.



    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Read Less
  • Customer Service Teller  

    - 21875
    Job DescriptionJob DescriptionJob DescriptionEditEnglish (US)Job Posti... Read More
    Job DescriptionJob DescriptionJob DescriptionEditEnglish (US)

    Job Posting TitleCustomer Service Teller Job Description

    JOB DESCRIPTION

    Summary/Objective

    Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments; cross-sells to customers. Supports the brand promise.

    Essential Functions

    Receives and handles deposits of all types, ensuring the proper endorsement on negotiable instruments within these deposits.Adheres at all times to the “check cashing policy” and “limitation of authority policy” as indicated in Reg CC.Issues cashiers’ checks and redeems Savings Bonds.Reconciles cash and transactions each day to within the “teller difference standards” and reports results through submission of teller daily balance sheet.Consistently demonstrates a helpful, friendly attitude.Maintains proper amounts of currency and coin in drawer.Understands role in case of robbery, whether victim or bystander, and knows proper post-robbery procedures.Maintains neat and orderly work area and ensures that all negotiable instruments and confidential records are properly secured.Adheres to all security procedures.Sells and/or refers Bank products and services to customers and prospects.The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities

    Skills/Abilities

    Strong customer service and sales skills.Ability to communicate clearly with the public.Good math skills and must be able to perform accurate work.Understand security issues involving money and checks preferred.Good comfort level with handling United States currency.Ability to handle and count money accurately.

    Education and Experience

    High School diploma or equivalent preferred.Sales and customer service experience preferred.Experience in handling United States currency preferred.Basic Computer Skills required.

    This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.

    Physical Demands

    This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.


    This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position is $16.00 - $18.00 per hour. Other compensation includes overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek. Eligible for incentive compensation.


    Travel

    Travel may be required for this position.


    Equal Employment Opportunity/M/F/disability/protected veteran status


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


    Read Less
  • Deposit Processing Manager  

    - Camp Hill
    Job DescriptionJob DescriptionCLASSIFICATIONNon-ExemptREPORTS TOAssist... Read More
    Job DescriptionJob Description

    CLASSIFICATION

    Non-Exempt


    REPORTS TO

    Assistant Director of Deposit Services


    JOB DESCRIPTION

    Summary/Objective

    Leads a team responsible for providing expert operational support to frontline staff on deposit‑related matters, including Certificates of Deposit (CDs), IRAs, deposit account maintenance, and general account inquiries. This role ensures consistent, accurate, and compliant guidance to branches while supporting efficient issue resolution and a positive customer experience.


    Essential Functions
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Manage, coach, and oversee a deposit support team that serves as a subject‑matter resource for frontline staff on CDs, IRAs, and deposit account maintenance.Oversee Abandoned Property processing and escheatment in compliance with various state requirements.Ensure guidance provided to frontline staff aligns with bank policies, procedures, and applicable regulatory requirements, including consumer protection and deposit‑related regulations.Monitor and mitigate operational risk by promoting consistent processes, identifying control gaps, and ensuring proper escalation of higher‑risk or complex issues.Review inquiries and escalations for accuracy, compliance, and adherence to established controls and documentation standards.Monitor IOLTA accounts, submit and interest earned ,prepare and submit monthly reports.Perform everyday maintenance to CIF and core deposit accounts and ensure dual control and proper authorization on fileAct as a liaison between Deposit Operations, Compliance, Risk Management, and frontline teams to support policy interpretation, issue resolution, and corrective action.Identify trends, recurring issues, and root causes that may indicate regulatory, operational, or reputational risk, and recommend process improvements or training.Support the development, maintenance, and communication of procedures, job aids, and training materials related to deposit products and account maintenance.Assist with audit, exam, and risk management requests by providing documentation, explanations of processes, and evidence of controls as needed.Promote a culture of accuracy, accountability, and compliance within the support team and across frontline interactions.


    Other Duties

    Ensure all confidential information in the work area is properly secured each day.Maintain privacy of customer account information.Acts as liaison with examiners and auditors.Support new product implementation or product/system enhancements.Maintain appropriate relationships with third-party system vendors.Serve on all appropriate committees and projects as required.Other duties as assigned.



    Skills/Abilities

    Strong working knowledge of deposit products, including CDs and IRAs.Solid understanding of deposit account maintenance processes, internal controls, and compliance requirements.Ability to interpret and apply bank policies, procedures, and regulatory guidance to operational scenarios.Demonstrated leadership and coaching skills with a focus on risk awareness and quality outcomes.Strong analytical, communication, and problem‑solving abilities.Ability to develop and implement detailed procedures.Ability to communicate effectively with industry counterparts, vendors, internal and external auditors.Proficient in the use of Microsoft Office.Ability to learn and become proficient with a variety of server and/or PC based software systems.

    Supervisory Responsibility

    This position has supervisory responsibilities.


    Work Environment

    This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


    Physical Demands

    This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary.


    Travel

    Travel may be required for this position.

    Education and Experience

    College degree preferred, but High School Diploma with some college and/or banking related or other relevant education will be considered.3 - 5 years management experience in banking, preferably operations, or a related field.Experience with core (Silverlake), workflow tools.


    Equal Employment Opportunity/M/F/disability/protected veteran status


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Read Less
  • Enterprise Risk Analyst  

    - Alexandria
    Job DescriptionJob DescriptionCLASSIFICATION: Non-exemptREPORTS TO: Re... Read More
    Job DescriptionJob Description

    CLASSIFICATION: Non-exempt


    REPORTS TO: Regulatory Affairs Manager


    DATE: April 30, 2026



    JOB DESCRIPTION

    Summary/Objective

    The Enterprise Risk Analyst supports the execution and continued evolution of the Company’s Enterprise Risk Management (ERM) program, with specific focus on regulatory readiness to support anticipated continued growth. Reporting to the Regulatory Affairs Manager, this role provides advanced analytical, governance and program support to ensure risk management frameworks, documentation and reporting are appropriately scaled to meet heightened supervisory, governance and infrastructure expectations. The Enterprise Risk Analyst plays a key role in supporting risk management activities, including policy management, risk assessments, risk appetite, model risk management, issues management, insurance and ERM governance processes, while contributing to the development and implementation of sustainable, repeatable risk management practices.


    Essential Functions
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    General / Governance

    Serve as a key contributor to the execution, enhancement and ongoing maturity of the Company’s Enterprise Risk Management (ERM) framework, in alignment with Federal Reserve supervisory expectations.Support governance of the ERM program by ensuring risk management activities are well documented, repeatable and supported by effective challenge and escalation processes.Prepare and review ERM Committee materials, including risk appetite statements, dashboards/scorecards and related analyses, to support informed decision‑making and effective Board‑level oversight.Act as a knowledgeable ERM resource to business partners, providing guidance on risk frameworks, documentation standards and regulatory expectations.Contribute to change management initiatives impacting risk frameworks, processes, or governance, ensuring continued alignment with supervisory expectations and internal standards.Assist the Regulatory Affairs Manager with drafting, updating and implementing related policies, procedures and processes.


    Tactical Execution

    Support regulatory examination activities by coordinating and tracking requests for materials, documenting key steps in the examination lifecycle, taking meeting notes and tracking remediation of examination findings.Partner with Business Lines to facilitate non‑financial risk assessments, including risk identification, control evaluation, effective challenge and remediation tracking.Partner with the Regulatory Affairs Manager to design and implement a Risk and Control Self‑Assessment (RCSA) framework that supports risk transparency and supervisory readiness.Assist in monitoring adherence to the risk appetite framework, including tracking and ongoing escalation of metric breaches, as appropriate.Support issues management processes across multiple sources and departments, with a focus on sustainable remediation and timely closure.Analyze risk data and trends to support proactive identification of emerging risks and enhancements to risk reporting.Provide support for model risk management activities, including model identification, maintenance of model inventories, documentation standards, issue tracking and Management/Board reporting.Support the Company’s Policy Management process by helping establish and maintain the Policy Inventory, coordinating with policy owners to ensure timely updates, answering questions related to policy governance requirements and supporting adherence to required Board approval processes and timeframes.Support administration of the Company’s insurance program, including annual renewals, coverage documentation, claims tracking, and payments.


    Skills/Abilities

    Strong organizational and attention-to-detail skills.Ability to analyze and synthesize information across multiple risk domains.Excellent written and verbal communication skills.Strong Microsoft Office skills (Excel, Word, PowerPoint).Experience working with SharePoint or similar document management platforms.Ability to manage multiple priorities and deadlines in a collaborative environment.Working knowledge of enterprise risk management concepts, regulatory risk or financial services risk practices preferred.


    Other Duties

    Perform other duties as assigned.

    Supervisory Responsibility

    This position does not have supervisory responsibilities.


    Work Environment

    This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


    Physical Demands

    This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.


    Travel

    Limited local travel may be required for this position.

    Education and Experience

    Related Bachelor’s Degree, or equivalent additional related experience, required; Master’s degree preferred.Two years of experience in a risk management, compliance or a similar role in the financial services industry.Risk management and/or regulatory management certifications preferred.



    Equal Employment Opportunity/M/F/disability/protected veteran status


    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.




    Read Less

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