We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
Demonstrates in-depth knowledge experience and skills to effectively represent the company with the largest or most complex customers. Understand customer's needs and identifies products and services to meet these requirements. Participates in a leadership role helping train and develop less experienced members of the sales staff. May also act as Sales Manager during his/her absence.
Represents the company during the sales process by collecting data on customer needs and design specifications, and acting as a liaison between inside technical/design staff and customer in developing sales proposals. Possesses the experience and knowledge to effectively handle complex or highly specialized customer requirements.
Develops sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client's engineer or architect of record and conveying needs and changes to technical staff and management.
Troubleshoots field issues which may be difficult to resolve or are complex in nature.
Effectively plans and conducts sales presentations for current and prospective customers. Designs professional demonstrations or presentations of company products and services and provides clarification on how we can meet their specific needs.
Researches, identifies and solicits new customers. Generates sales opportunities through research on client needs, industry competition and effective demonstration of the features and benefits of the company's products and services.
Continuously updates customers on products and services and provides explanations how these products and services meet current or future customer requirements.
Participates in a leadership role, such as chairing meetings, acting in the Sales Manager's capacity during his/her absence and helping train and develop less experienced members of the sales staff.
May provide training to less experienced Outside Sales Reps
Prepares recurring and special reports, forms or other documentation for management, as required.
Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs. May serve as presenter at training programs to assist in the development of less experienced Outside Sales Reps.
Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goals
Understands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required. May recommend changes to improve safety procedures.
Carries out other duties as assigned.
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's degree in Sales, Marketing or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
In-depth knowledge of company products, services, production processes and product standards
In-depth understanding of policies and procedures relating to sales and customer service
Ability to maintain confidentiality regarding sensitive information, including company information and customer-specific information
Demonstrated professionalism, diplomacy and tact to portray the company in a positive manner
Highly effective selling skills
Ability to achieve aggressive sales goals and objectives
Highly effective presentation skills, including ability to present complex subject matter to an audience which may lack expertise of the topic
Ability to prioritize work, manage time effectively and work unsupervised
Well-developed interpersonal and influencing skills, including demonstrated ability to interact effectively with various levels within customer organizations, including senior management levels
Ability to utilize background and experience to provide training and development to less experienced Outside Sales Reps
Attention to detail
Proficiency in Office Suite
Valid driver's license
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Subject to both typical office environment and outside locations with temperature and weather variations.
Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
Work is performed on both company and customer sites and involves driving to customer locations
Read LessWe are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
PurposeDemonstrates in-depth knowledge experience and skills to effectively represent the company with the largest or most complex customers. Understand customer's needs and identifies products and services to meet these requirements. Participates in a leadership role helping train and develop less experienced members of the sales staff. May also act as Sales Manager during his/her absence.
Essential Duties And ResponsibilitiesRepresents the company during the sales process by collecting data on customer needs and design specifications, and acting as a liaison between inside technical/design staff and customer in developing sales proposals. Possesses the experience and knowledge to effectively handle complex or highly specialized customer requirements.
Develops sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client's engineer or architect of record and conveying needs and changes to technical staff and management.
Troubleshoots field issues which may be difficult to resolve or are complex in nature.
Effectively plans and conducts sales presentations for current and prospective customers. Designs professional demonstrations or presentations of company products and services and provides clarification on how we can meet their specific needs.
Researches, identifies and solicits new customers. Generates sales opportunities through research on client needs, industry competition and effective demonstration of the features and benefits of the company's products and services.
Continuously updates customers on products and services and provides explanations how these products and services meet current or future customer requirements.
Participates in a leadership role, such as chairing meetings, acting in the Sales Manager's capacity during his/her absence and helping train and develop less experienced members of the sales staff.
May provide training to less experienced Outside Sales Reps
Prepares recurring and special reports, forms or other documentation for management, as required.
Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs. May serve as presenter at training programs to assist in the development of less experienced Outside Sales Reps.
Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goals
Understands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required. May recommend changes to improve safety procedures.
Carries out other duties as assigned.
Supervisory ResponsibilitiesThis job has no supervisory responsibilities.
Minimum RequirementsBachelor's degree in Sales, Marketing or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
CompetenciesIn-depth knowledge of company products, services, production processes and product standardsIn-depth understanding of policies and procedures relating to sales and customer serviceAbility to maintain confidentiality regarding sensitive information, including company information and customer-specific informationDemonstrated professionalism, diplomacy and tact to portray the company in a positive mannerHighly effective selling skillsAbility to achieve aggressive sales goals and objectivesHighly effective presentation skills, including ability to present complex subject matter to an audience which may lack expertise of the topicAbility to prioritize work, manage time effectively and work unsupervisedWell-developed interpersonal and influencing skills, including demonstrated ability to interact effectively with various levels within customer organizations, including senior management levelsAbility to utilize background and experience to provide training and development to less experienced Outside Sales RepsAttention to detailProficiency in Office SuiteValid driver's licenseWork Environment / Physical ActivitySubject to both typical office environment and outside locations with temperature and weather variations.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.Work is performed on both company and customer sites and involves driving to customer locationsSuccessful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.
Read LessWe are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
PurposeDemonstrates in-depth knowledge experience and skills to effectively represent the company with the largest or most complex customers. Understand customer's needs and identifies products and services to meet these requirements. Participates in a leadership role helping train and develop less experienced members of the sales staff. May also act as Sales Manager during his/her absence.
Essential Duties and ResponsibilitiesRepresents the company during the sales process by collecting data on customer needs and design specifications, and acting as a liaison between inside technical/design staff and customer in developing sales proposals. Possesses the experience and knowledge to effectively handle complex or highly specialized customer requirements.
Develops sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client's engineer or architect of record and conveying needs and changes to technical staff and management.
Troubleshoots field issues which may be difficult to resolve or are complex in nature.
Effectively plans and conducts sales presentations for current and prospective customers. Designs professional demonstrations or presentations of company products and services and provides clarification on how we can meet their specific needs.
Researches, identifies and solicits new customers. Generates sales opportunities through research on client needs, industry competition and effective demonstration of the features and benefits of the company's products and services.
Continuously updates customers on products and services and provides explanations how these products and services meet current or future customer requirements.
Participates in a leadership role, such as chairing meetings, acting in the Sales Manager's capacity during his/her absence and helping train and develop less experienced members of the sales staff.
May provide training to less experienced Outside Sales Reps
Prepares recurring and special reports, forms or other documentation for management, as required.
Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs. May serve as presenter at training programs to assist in the development of less experienced Outside Sales Reps.
Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goals
Understands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required. May recommend changes to improve safety procedures.
Carries out other duties as assigned.
Supervisory ResponsibilitiesThis job has no supervisory responsibilities.
Minimum RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's degree in Sales, Marketing or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
CompetenciesIn-depth knowledge of company products, services, production processes and product standardsIn-depth understanding of policies and procedures relating to sales and customer serviceAbility to maintain confidentiality regarding sensitive information, including company information and customer-specific informationDemonstrated professionalism, diplomacy and tact to portray the company in a positive mannerHighly effective selling skillsAbility to achieve aggressive sales goals and objectivesHighly effective presentation skills, including ability to present complex subject matter to an audience which may lack expertise of the topicAbility to prioritize work, manage time effectively and work unsupervisedWell-developed interpersonal and influencing skills, including demonstrated ability to interact effectively with various levels within customer organizations, including senior management levelsAbility to utilize background and experience to provide training and development to less experienced Outside Sales RepsAttention to detailProficiency in Office SuiteValid driver's licenseWork Environment / Physical ActivitySubject to both typical office environment and outside locations with temperature and weather variations.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.Work is performed on both company and customer sites and involves driving to customer locations Read LessWe are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
PurposeDemonstrates in-depth knowledge experience and skills to effectively represent the company with the largest or most complex customers. Understand customer's needs and identifies products and services to meet these requirements. Participates in a leadership role helping train and develop less experienced members of the sales staff. May also act as Sales Manager during his/her absence.
Essential Duties And ResponsibilitiesRepresents the company during the sales process by collecting data on customer needs and design specifications, and acting as a liaison between inside technical/design staff and customer in developing sales proposals. Possesses the experience and knowledge to effectively handle complex or highly specialized customer requirements.Develops sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client's engineer or architect of record and conveying needs and changes to technical staff and management.Troubleshoots field issues which may be difficult to resolve or are complex in nature.Effectively plans and conducts sales presentations for current and prospective customers. Designs professional demonstrations or presentations of company products and services and provides clarification on how we can meet their specific needs.Researches, identifies and solicits new customers. Generates sales opportunities through research on client needs, industry competition and effective demonstration of the features and benefits of the company's products and services.Continuously updates customers on products and services and provides explanations how these products and services meet current or future customer requirements.Participates in a leadership role, such as chairing meetings, acting in the Sales Manager's capacity during his/her absence and helping train and develop less experienced members of the sales staff.May provide training to less experienced Outside Sales RepsPrepares recurring and special reports, forms or other documentation for management, as required.Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs. May serve as presenter at training programs to assist in the development of less experienced Outside Sales Reps.Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goalsUnderstands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required. May recommend changes to improve safety procedures.Carries out other duties as assigned.Supervisory ResponsibilitiesThis job has no supervisory responsibilities.
Minimum RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's degree in Sales, Marketing or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
CompetenciesIn-depth knowledge of company products, services, production processes and product standardsIn-depth understanding of policies and procedures relating to sales and customer serviceAbility to maintain confidentiality regarding sensitive information, including company information and customer-specific informationDemonstrated professionalism, diplomacy and tact to portray the company in a positive mannerHighly effective selling skillsAbility to achieve aggressive sales goals and objectivesHighly effective presentation skills, including ability to present complex subject matter to an audience which may lack expertise of the topicAbility to prioritize work, manage time effectively and work unsupervisedWell-developed interpersonal and influencing skills, including demonstrated ability to interact effectively with various levels within customer organizations, including senior management levelsAbility to utilize background and experience to provide training and development to less experienced Outside Sales RepsAttention to detailProficiency in Office SuiteValid driver's licenseWork Environment / Physical ActivitySubject to both typical office environment and outside locations with temperature and weather variations.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.Work is performed on both company and customer sites and involves driving to customer locations Read LessDemonstrates in-depth knowledge experience and skills to effectively represent the company with the largest or most complex customers. Understand customer's needs and identifies products and services to meet these requirements. Participates in a leadership role helping train and develop less experienced members of the sales staff. May also act as Sales Manager during his/her absence.
Essential Duties And Responsibilities
Represents the company during the sales process by collecting data on customer needs and design specifications, and acting as a liaison between inside technical/design staff and customer in developing sales proposals. Possesses the experience and knowledge to effectively handle complex or highly specialized customer requirements.Develops sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client's engineer or architect of record and conveying needs and changes to technical staff and management.Troubleshoots field issues which may be difficult to resolve or are complex in nature.Effectively plans and conducts sales presentations for current and prospective customers. Designs professional demonstrations or presentations of company products and services and provides clarification on how we can meet their specific needs.Researches, identifies and solicits new customers. Generates sales opportunities through research on client needs, industry competition and effective demonstration of the features and benefits of the company's products and services.Continuously updates customers on products and services and provides explanations how these products and services meet current or future customer requirements.Participates in a leadership role, such as chairing meetings, acting in the Sales Manager's capacity during his/her absence and helping train and develop less experienced members of the sales staff.May provide training to less experienced Outside Sales RepsPrepares recurring and special reports, forms or other documentation for management, as required.Enhances knowledge of sales techniques and expands product and industry knowledge by attending company-sponsored training programs. May serve as presenter at training programs to assist in the development of less experienced Outside Sales Reps.Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goalsUnderstands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required. May recommend changes to improve safety procedures.Carries out other duties as assigned.Minimum Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's degree in Sales, Marketing or related field plus two (2) years prior sales experience, or equivalent combination of education and experience.
Competencies
In-depth knowledge of company products, services, production processes and product standardsIn-depth understanding of policies and procedures relating to sales and customer serviceAbility to maintain confidentiality regarding sensitive information, including company information and customer-specific informationDemonstrated professionalism, diplomacy and tact to portray the company in a positive mannerHighly effective selling skillsAbility to achieve aggressive sales goals and objectivesHighly effective presentation skills, including ability to present complex subject matter to an audience which may lack expertise of the topicAbility to prioritize work, manage time effectively and work unsupervisedWell-developed interpersonal and influencing skills, including demonstrated ability to interact effectively with various levels within customer organizations, including senior management levelsAbility to utilize background and experience to provide training and development to less experienced Outside Sales RepsAttention to detailProficiency in Office SuiteValid driver's licenseWork Environment / Physical Activity
Subject to both typical office environment and outside locations with temperature and weather variations.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.Work is performed on both company and customer sites and involves driving to customer locations Read LessIgnite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
Position SummaryProvides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.
What You'll DoProvides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).Enters orders into system and schedules delivery of products.Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.Participates in coordinating and conducting customer workshops.Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.Assists with store housekeeping, signage, stocking, inventory control, and other related activities.Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.Other duties may be assigned.Minimum RequirementsHigh school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.
What You Can Bring to the TeamKnowledge of company products, competitor's products and company standardsKnowledge of company product pricing, discount and estimating formulas and guidelinesGood verbal and written communication skillsDemonstrates strong detail orientation skillsStrong customer service skillsKnowledge of basic sales techniques, concepts and the ability to influence and persuadeProficient in Microsoft Office Suite and an enterprise resource planning (ERP) programKnowledge of and ability to use motorized and non-motorized material handling equipmentWork Environment / Physical ActivitySubject to both typical office environment and outside locations with temperature and weather variations.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.Standing or walking for 80% of the day. Stooping and kneeling throughout the day.Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.Reaching-extending the hand(s) and arm(s) in any direction.At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
In addition to the base wage listed, team members are also eligible to earn an additional incentive subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the incentive varies based on the terms and conditions of the locations' active incentive plan for the respective year.
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple provide great plans that help you and your family to live happier, healthier and more secure lives. This role is eligible for medical, dental, vision, and disability insurance plans, 401(k) retirement savings plan, PTO (including paid sick time), and 8 paid holidays per year (for salaried and hourly team members). Details about Builders FirstSource's benefits offerings are available here www.bldrbenefits.com.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
Read LessBuilders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market, helps make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
PurposeGains knowledge and experience required for promotion to management or supervisory roles. Shadows employees and rotates through various departments observing, learning and performing responsibilities in order to gain industry knowledge, functional processes and practices.
Essential Duties And ResponsibilitiesShadows assigned employees/management to learn and perform assigned duties in order to become familiar with company processes and procedures.
Receives training and performs duties in all operational areas such as: yard operations, millwork, production, dispatch/scheduling/delivery, safety, sales, finance and human resources.
May participate in the development of operating budgets and capital expenditure recommendations in order to meet operational and financial goals.
Participates in and completes assigned training programs.
Other duties may be assigned.
Supervisory ResponsibilitiesThis job has no supervisory responsibilities.
Minimum RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's Degree in a related field; Or equivalent combination of education and experience.This job is considered entry level operations management where company training will be provided.CompetenciesStrong customer service skills both face-to-face and telephonePrevious selling experience helpfulGood mathematical aptitudeGood verbal and written communication skillsInterpersonal skills, including tact and influencing, with internal and external contactsGood computer aptitude, particularly with Microsoft Office (Outlook, Word, Excel) and ERP applicationsWork Environment / Physical ActivityThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed on both company and customer sites and involves driving to customer locationsSubject to both typical office environment and outside locations with temperature and weather variations, and may involve walking on uneven ground of a potential customer construction site.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.May be required to perform specific tasks that involve climbing, lifting, pushing or kneeling.Noise level is usually moderate.At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
Read LessBuilders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market, helps make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
Position SummaryProvides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.
What You'll DoProvides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
Actively engages in selling company products/services and related items. Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
Enters orders into system and schedules delivery of products.
Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
Participates in coordinating and conducting customer workshops.
Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
Assists with store housekeeping, signage, stocking, inventory control, and other related activities.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
Other duties may be assigned.
Minimum RequirementsHigh school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.
What You Can Bring To The TeamKnowledge of company products, competitor's products and company standards
Knowledge of company product pricing, discount and estimating formulas and guidelines
Good verbal and written communication skills
Demonstrates strong detail orientation skills
Strong customer service skills
Knowledge of basic sales techniques, concepts and the ability to influence and persuade
Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program
Knowledge of and ability to use motorized and non-motorized material handling equipment
Work Environment / Physical ActivitySubject to both typical office environment and outside locations with temperature and weather variations.
Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
Standing or walking for 80% of the day. Stooping and kneeling throughout the day.
Occasionally will use hand tools, saws, forklift, pallet jack to assist customers.
Reaching-extending the hand(s) and arm(s) in any direction.
At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple provide great plans that help you and your family to live happier, healthier and more secure lives.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.
Read LessIgnite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
PurposeThe Inside Counter Sales Representative assists customers and contractors by providing quotes and product information, both in person and over the phone, while maintaining the company standards of excellent customer service. They may handle special orders and advanced pricing. This position generates sales by gathering customer's product needs, design specifications and acts as the company liaison between the company and the customer.
Essential Duties and ResponsibilitiesRepresents the company during the sales process by collecting customer product needs and design specifications over the phone or in person, and acting as liaison between purchasing, inside technical/design staff, production staff and customer.Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups.Initiates telephone calls to customers to generate sales to achieve a projected sales goal.Actively engages in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial, and commercial construction.Generates sales opportunities through research on client needs, industry competition and learning the features and benefits of company products.Provides accurate and complete material take offs of single/multiple family home projects.Provides technical assistance to drafting and engineering as required.Analyze and size various lumber products using appropriate software.Coordinates purchase and delivery of special products. Obtains information on pricing specifications, uses and an availability.Codes and inputs customer orders, pricing information and additional data into the computer system.Creates accurate and complete invoices, work orders, and sales tickets.Maintains stock levels on the sales floor and in the stockroom.Operates and balances cash register daily.Research credits, returns, and late payments as needed.Works with outside sales representatives to ensure customer satisfaction.Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.Supervisory ResponsibilitiesThis job has no supervisory responsibilities.
Minimum RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum education required: High School DiplomaMinimum experience required: 1-2 years in building material industry with extensive knowledge of product and application.CompetenciesGood interpersonal and customer relations skills and excellent oral and written communication skills.Strong verbal and written communication skillsGood interpersonal and influencing skillsStrong customer service skillsKnowledge of basic sales techniques and conceptsStrong attention to detailKnowledge of business mathKnowledge of company products, production processes and product standardsKnowledge of building materials, applications, related equipment, and/or construction industry.Familiar with inventory and inventory control.Ability to operate computer, calculator & cash register.Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) programMust be able to drive and walk throughout yards, plants, and offices.Work Environment / Physical ActivitySubject to both typical office environment and outside locations with temperature and weather variations.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.Must be able to stand and walk frequently throughout the day. Read LessBuilders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market, invites you to ignite your career with us. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
PurposeUtilizes knowledge of sales techniques, company products/services and general windows knowledge to provide sales and customer service support to both retail and contractor customers. Troubleshoots order processing issues to ensure customer satisfaction. Uses customer calls as opportunities to provide information about features and benefits of company products and services and engages in researching, identifying and soliciting new customers and expanding business with current customers.
Essential Duties And ResponsibilitiesProvides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers on the windows product line. Assists customers with issues such as product selection, pricing, availability, refunds/exchanges. Determines customer requirements and expectations in order to recommend specific products and services. May recommend alternative products based on cost, availability or specifications. Generates sales quotations requiring a working knowledge of company products, procedures and practices.
Actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e. g., decks, garages, millwork, kitchen, bath, doors, etc.). Enters orders into computer system.
Schedules the production and delivery of orders with store operations.
Uses customer calls as opportunities to provide information about features and benefits of company products and services and engages in researching, identifying and soliciting new customers and expanding business with current customers.
Troubleshoots order processing issues to ensure customer satisfaction and optimize sales opportunities. Identifies trends in customer satisfaction or dissatisfaction.
May participate in coordinating and conducting customer workshops.
Provides assistance to less experienced Inside Sales Representatives.
May assist with store housekeeping, signage, stocking, inventory control and other related activities.
Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goals.
Remains current on customer preferences, changes in local codes and product developments by attending in-house training sessions, vendor training or reading trade journals.
Understands and observes all safety procedures and practices in order to prevent injury to self or coworkers. Attends periodic safety meetings as required. May recommend changes to improve safety procedures. Carries out other duties as assigned.
Supervisory ResponsibilitiesThis job has no supervisory responsibilities.
Minimum RequirementsHigh school diploma or GED and 1 (one) year of sales experience or equivalent combination of education and experience.
CompetenciesKnowledge of company products, competitor's products and company standardsKnowledge of company product pricing, discount and estimating formulas and guidelinesStrong verbal and written communication skillsStrong detail orientation skillsStrong customer service skillsKnowledge of basic sales techniques, concepts and the ability to influence and persuadeProficiency in Office SuiteKnowledge of and ability to use motorized and non-motorized material handling equipmentWork Environment / Physical ActivitySubject to both typical office environment and outside locations with temperature and weather variations.Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
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