Position Overview:
The Strategic Account Manager (Hybrid Growth & Acquisition) is an independent, high-impact role designed to aggressively scale BuildASign’s B2B account portfolio. This unique hybrid profile blends deep existing account optimization with high-value net new customer acquisition. You will divide your focus equally between cultivating a curated group of 10-15 high-potential middle-market accounts and qualifying/closing inbound opportunities generated by our Business Development team.
Key Responsibilities:
Net New Business Acquisition (50%)
Own and execute discovery calls and high-level platform demonstrations for pre-qualified strategic appointments routed directly to your calendar.
Evaluate incoming opportunities against our "Named Account" profile (multiple locations, high-volume centralized contract capability, and a minimum $50k annual signage potential).
Proactively identify and hunt alternative high-value target accounts utilizing our internal tech suite, blending HubSpot CRM pipelines, LinkedIn Sales Navigator networks, and AI-driven outbound tools.
Negotiate corporate contract frameworks, build customized signage pricing matrices, and coordinate with product engineering to launch corporate custom storefront assets.
Existing Account Growth (50%)
Direct ownership of administrative order entry, custom quotes, helpdesk ticket answers, and storefront troubleshooting for a curated list of 10-15 smaller, high-growth-potential business accounts. Use this hands-on process as a learning model to master internal software architectures, custom layouts, and physical materials limitations.
Transition day-to-day transactional execution to dedicated service queues to fully focus on top-down expansion campaigns, multi-level relationship building, and high-level corporate navigation.
Engage, consult, and win over decentralized decision-makers (individual franchise locations, regional offices, property administrators) within core corporate accounts across the real estate, home services, and QSR industries, converting branch offices from legacy competitors.
Key Qualities and Skills:
Radical Independence: Thrives in a highly flexible, self-guided environment with low operational hand-holding. Demonstrates strong "figure-it-out" instincts and an individual ownership mindset.
Complex Deal Navigation: Skilled at managing layered conversations where corporate parent relationships must be leveraged to drive localized field adoption.
Tech Fluency & Modern Sales Mastery: Enthusiastic about navigating sophisticated tech stacks, leveraging real-time business data indicators, CRM scoring systems, and modern outbounding applications.
Excellent attendance is essential – we need you here to provide an outstanding experience for our customers.
Qualifications/Requirements:
Bachelor's degree in Business Administration, Marketing, or a related field preferred.
Minimum of 3+ years of professional experience in full-cycle sales, territory account management, or B2B account growth roles.
Demonstrated track record of navigating complex corporate structures, multi-location retail frameworks, or franchise models (e.g., QSR, real estate networks, home services systems).
Willing and able to travel to industry trade shows, vendor summits, and national brand conventions as business needs dictate (approximately 15-20%).
Must reside in Texas and be available for weekly hybrid in-office workflow requirements at our Austin, TX headquarters 2 days per week.
Benefits & Perks:Comprehensive health insurance plans.
401(k) retirement savings plan with company match.
Paid Time Off, Floating Holiday, Holidays, and Volunteer Time Off.
Professional development and team building/company events.
Discounts on products produced by BuildASign.
Read LessPosition Overview:
The Logistics Manager is responsible for overseeing the day-to-day execution of inbound and outbound logistics operations to ensure the efficient, cost-effective, and timely movement of raw materials and finished goods. This role manages transportation, freight optimization, carrier performance, and logistics-related continuous improvement projects and initiatives.
Working closely with Purchasing, Production, Customer Service, and Finance, the Logistics Manager ensures materials are available to support production schedules while maintaining service levels and controlling transportation. This position plays a critical role in supporting operational excellence, customer satisfaction, and company profitability.
The Logistics Manager directly supervises the Operations Analysts and leverages operational data, KPIs, and reporting to drive continuous improvement across the supply chain.
Key Responsibilities:
Logistics & Transportation ManagementManage all inbound and outbound transportation activities, ensuring timely delivery of raw materials and finished goods.
Develop and maintain relationships with freight carriers, brokers, and logistics service providers.
Monitor carrier performance, service levels, claims, and freight costs to ensure compliance with company expectations.
Identify opportunities to optimize transportation routes, shipment consolidation, and freight spend.
Lead freight contract negotiations and transportation-related vendor management activities.
Analytics & Continuous ImprovementEstablish and monitor logistics and supply chain KPIs, including freight spend, on-time delivery, inventory accuracy, claims, warehouse productivity, and transportation performance.
Lead root cause analysis efforts and implement corrective actions for service failures and operational issues.
Drive continuous improvement initiatives focused on cost reduction, process efficiency, and customer service improvements.
Present logistics performance metrics and operational updates to the Exec team and Operations leadership.
Utilize data and analytics to identify trends, risks, and opportunities within the supply chain.
Team LeadershipProvide leadership, coaching, and development to the Operations Analyst and other assigned team members.
Establish clear performance expectations and accountability measures.
Foster a culture of collaboration, continuous learning, and operational excellence.
Partner with cross-functional stakeholders to align logistics priorities with business objectives.
Compliance & Risk ManagementEnsure compliance with company policies, transportation regulations, import/export requirements, and safety standards.
Manage freight claims, transportation audits, and logistics-related documentation.
Support customs and trade compliance activities as needed.
Maintain accurate records and reporting related to logistics operations.
Key Qualities and Skills:
Strong leadership and team development skills.
Excellent communication and cross-functional collaboration abilities.
Analytical mindset with strong problem-solving capabilities.
Results-oriented and focused on continuous improvement.
Self-motivated with the ability to manage multiple priorities in a fast-paced environment.
Strong business acumen and attention to detail.
High level of integrity and accountability.
Qualifications/Requirements:
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.
5–8 years of progressive experience in logistics, transportation, warehouse operations, or supply chain management.
Previous leadership experience managing employees and operational processes.
Strong knowledge of transportation management and supply chain best practices.
Experience negotiating with carriers, freight providers, and logistics vendors.
Advanced analytical and reporting skills with strong proficiency in Excel.
Experience with business intelligence and reporting tools such as QlikSense, Power BI, SQL or similar platforms preferred.
Understanding of import/export processes and trade compliance preferred.
Fluent in Spanish preferred.
Ability to travel domestically and internationally to BuildASign/Cimpress manufacturing facilities.
Available to work onsite full-time at our Austin, TX facility.
Benefits & Perks:Comprehensive health insurance plans.
401(k) retirement savings plan with company match.
Paid Time Off, Floating Holiday, Holidays, and Volunteer Time Off.
Professional development and team building/company events.
Discounts on products produced by BuildASign.
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