The Account Manager will be doing post sale work from our Chicago office. The ideal candidate is a highly self-motivated, problem solver, professional, able to work independently, and capable of managing their workload and prioritizing tasks in a fast-paced startup environment. Additionally, this individual must be awesome at building rapport and cultivating relationships. This is an excellent opportunity to join a growing company.
Responsibilities for the Account Manager:
Maintain an excellent relationship with our customersQuick to respond to questions, issues and and resolve problemsDeescalate any issues or situations with customers that result in mutual satisfaction for both the company and the customerConduct welcome and on-boarding callsRecommends up-sell opportunities based on business and customer needsContact current customers to explain new product features Perform in a manner that will prevent errors and omissionsMaintain computer files and follow-up actionProvide support and assistance to department supervisor as neededTechnical Skills for the Account Manager:
Excellent communication and followup skillsExperience being the main point of contact for many accounts Client/customer focusOrganizational skillsPresentation skillsProblem solvingTechnical capacityResults drivenBenefits:
Health, Dental benefitsPaid Vacation, sick daysNo limits on career growthSalary: DOE
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