About Company:
At BUDDY CHEVROLET, we're not just selling cars; we're building a team that's as passionate about service as we are about vehicles.
As a new and growing, truly customer-centric business, we pride ourselves on offering competitive prices and exceptional service to our customers.
For our employees, this means a dynamic and supportive environment where hard work is recognized, growth is encouraged, and fun is a key ingredient in our daily operations.
We believe that when our team is happy and thriving, they naturally deliver the outstanding experiences our customers have come to expect,
making Buddy Chevrolet and the Buddy Automotive Group a rewarding place to achieve your career goals.
About the Role:
The Service Manager plays a pivotal role in overseeing the efficient operation of the Service department, ensuring that all maintenance and repair activities meet the highest standards of quality and customer satisfaction. This position is responsible for managing both the technical and administrative aspects of service delivery, including preventive maintenance programs and line maintenance operations. The Service Manager leads a team of technicians and support staff, fostering a collaborative environment that prioritizes safety, accuracy, and timely completion of work. They serve as the primary point of contact for customer interactions, addressing concerns and ensuring a positive service experience and customer retention. Ultimately, the role aims to enhance operational efficiency, maintain compliance with industry standards, and drive continuous improvement within our fast-paced, high-volume service department.
Minimum Qualifications:
High school diploma or equivalent required; technical or vocational training in automotive repair or related field preferred.Minimum 10 years progressive experience in a service management role within automotive repair, maintenance, or a related industry.Proven knowledge of preventive and line maintenance procedures.Strong customer service skills with experience managing customer interactions and satisfaction.Familiarity with electrical troubleshooting.Preferred Qualifications:
Associate or Bachelor’s degree in Automotive Technology, Business Management, or a related field.NADA training with knowledge of NADA benchmarks and fixed operations best practices.Certifications such as ASE (Automotive Service Excellence Master or Service Manager) or equivalent technical credentials.Experience with service department software and inventory management systems, specifically CDK.Demonstrated leadership experience in managing teams within a service or repair environment.Knowledge of industry safety standards and regulatory compliance.Responsibilities:
Manage daily operations of the service department, including scheduling, workflow coordination, and resource allocation.Oversee maintenance and ensure all facilities and equipment are maintained to operational standards.Implement and monitor preventive maintenance programs to minimize downtime and extend equipment life.Supervise and support electrical troubleshooting teams to ensure high-quality automotive repair and line maintenance.Maintain strong customer relationships by addressing inquiries, resolving issues promptly, and ensuring overall customer satisfaction.Coordinate with other departments to streamline service processes and improve communication.Ensure compliance with safety regulations and company policies across all service activities.Prepare reports on service department performance, including productivity, customer feedback, and maintenance outcomes.Skills:
The required skills are integral to the daily functions of the Service Manager, as they coordinate building maintenance and preventive maintenance to ensure operational reliability. Expertise in automotive repair and electrical troubleshooting enables effective supervision of technical teams and quality control of repair work. Customer interaction and satisfaction skills are essential for managing client relationships and resolving service issues promptly, fostering trust and repeat business. Knowledge of operations and line maintenance supports comprehensive oversight of all service activities, ensuring seamless workflow and adherence to standards. Preferred skills such as leadership, technical certifications, and familiarity with management software enhance the ability to optimize department performance and implement continuous improvements.
Read LessAbout Company:
At Buddy Chevrolet, we're not just selling cars; we're building a team that's as passionate about service as we are about vehicles.
As a new and growing, truly customer-centric business, we pride ourselves on offering competitive prices and exceptional service to our customers.
For our employees, this means a dynamic and supportive environment where hard work is recognized, growth is encouraged, and fun is a key ingredient in our daily operations.
We believe that when our team is happy and thriving, they naturally deliver the outstanding experiences our customers have come to expect,
making Buddy Automotive Group a rewarding place to achieve your career goals.
About the Role:
The Automotive Sales Associate (bilingual-Spanish) plays a critical role in driving vehicle sales and delivering exceptional customer service within a dynamic dealership environment. This position requires engaging with a diverse customer base, understanding their automotive needs, and guiding them through the sales process from initial inquiry to final purchase. The associate will leverage bilingual communication skills to effectively connect with Spanish-speaking clients, ensuring clear understanding and satisfaction. Success in this role contributes directly to the dealership’s revenue growth and reputation for outstanding customer experience. The associate will also collaborate closely with the sales team and management to meet and exceed sales targets while maintaining compliance with company policies and industry regulations.
Minimum Qualifications:
High school diploma or equivalent.Proficiency in both English and Spanish, with excellent verbal and written communication skills.Previous experience in automotive sales or a related customer-facing sales role.Valid driver’s license and a clean driving record.Strong interpersonal skills with the ability to build rapport quickly.Preferred Qualifications:
Experience working in a bilingual automotive dealership environment.Familiarity with automotive financing and leasing options.Knowledge of CRM software and sales tracking tools.Certification in automotive sales or customer service training programs.Ability to work flexible hours including weekends and holidays.Responsibilities:
Greet and engage customers in both English and Spanish, assessing their vehicle needs and preferences.Present and demonstrate vehicles, highlighting features and benefits tailored to customer requirements.Negotiate sales terms and prices while ensuring a positive buying experience for all customers.Maintain up-to-date knowledge of current inventory, promotions, financing options, and dealership policies.Follow up with prospective and existing customers to build relationships and encourage repeat business.Prepare and process sales documentation accurately and efficiently in compliance with legal and company standards.Collaborate with the sales team and management to achieve monthly and quarterly sales goals.Participate in ongoing training to stay informed about new vehicle models, industry trends, and sales techniques.Skills:
The required bilingual communication skills enable the associate to effectively engage with a broad customer base, ensuring clear and culturally sensitive interactions. Sales expertise is applied daily to identify customer needs, present suitable vehicle options, and negotiate deals that satisfy both the customer and dealership objectives. Organizational skills are essential for managing multiple customer interactions, maintaining accurate sales records, and coordinating with finance and service departments. Proficiency with CRM and sales software supports efficient tracking of leads and follow-ups, enhancing customer relationship management. Additionally, adaptability and problem-solving skills help the associate respond to diverse customer scenarios and evolving dealership priorities, ensuring a seamless sales process.
Read LessAbout Company:
At Morgan City Toyota we're not just selling cars; we're building a team that's as passionate about service as we are about vehicles.
As a new and growing, truly customer-centric business, we pride ourselves on offering competitive prices and exceptional service to our customers.
For our employees, this means a dynamic and supportive environment where hard work is recognized, growth is encouraged, and fun is a key ingredient in our daily operations.
We believe that when our team is happy and thriving, they naturally deliver the outstanding experiences our customers have come to expect,
making Morgan City Toyota a rewarding place to achieve your career goals.
About the Role:
As an Automotive Sales Associate based in Morgan City, LA, you will play a pivotal role in driving vehicle sales and delivering exceptional customer service. Your primary objective will be to guide customers through the entire sales process, from initial inquiry to final purchase, ensuring a seamless and positive experience. You will leverage your knowledge of automotive products and market trends to match customers with vehicles that meet their needs and preferences. Building and maintaining strong customer relationships will be essential to foster repeat business and referrals. Ultimately, your efforts will contribute directly to the dealership’s sales targets and overall reputation within the community.
Minimum Qualifications:
High school diploma or equivalent.Proven experience in retail sales, preferably in automotive or related industries.Valid driver’s license with a clean driving record.Strong communication and interpersonal skills.Ability to work flexible hours, including weekends and holidays.Preferred Qualifications:
Previous experience as an automotive sales associate or in a dealership environment.Familiarity with automotive financing and leasing options.Knowledge of local market trends and competitor vehicles.Certification in automotive sales or customer service training.Proficiency with CRM software and Microsoft Office Suite.Responsibilities:
Greet and engage customers promptly and professionally upon arrival at the dealership.Conduct detailed needs assessments to understand customer preferences and requirements.Present and demonstrate vehicle features, benefits, and financing options effectively.Negotiate sales terms and close deals while ensuring compliance with company policies and legal regulations.Maintain up-to-date knowledge of inventory, pricing, promotions, and competitor offerings.Follow up with prospective and existing customers to nurture relationships and encourage repeat business.Collaborate with the finance and service departments to facilitate smooth transaction processing and customer satisfaction.Document all sales activities and customer interactions accurately in the dealership’s CRM system.Skills:
The required communication and interpersonal skills are essential for building rapport with customers and understanding their needs, which directly influences sales success. Negotiation skills are used daily to reach mutually beneficial agreements while maintaining profitability and customer satisfaction. Organizational skills help manage multiple customer interactions, follow-ups, and documentation efficiently to ensure no opportunity is missed. Preferred skills such as familiarity with financing options and CRM software enhance the ability to provide comprehensive service and streamline the sales process. Additionally, knowledge of market trends and competitor analysis supports strategic sales approaches and helps tailor recommendations to customer preferences.
Read LessAbout Company:
At Buddy Chevrolet, we're not just selling cars; we're building a team that's as passionate about service as we are about vehicles.
As a new and growing, truly customer-centric business, we pride ourselves on offering competitive prices and exceptional service to our customers.
For our employees, this means a dynamic and supportive environment where hard work is recognized, growth is encouraged, and fun is a key ingredient in our daily operations.
We believe that when our team is happy and thriving, they naturally deliver the outstanding experiences our customers have come to expect,
making Buddy Chevrolet a rewarding place to achieve your career goals.
About the Role:
The Automotive Service Advisor serves as the vital link between customers and the automotive service department, ensuring a seamless and positive experience throughout the vehicle maintenance and repair process. This role requires a deep understanding of automotive services to accurately assess customer needs, provide clear explanations of recommended repairs, and deliver cost estimates. The Service Advisor is responsible for managing service appointments, coordinating with technicians, and maintaining transparent communication with customers regarding the status of their vehicles. Success in this position results in increased customer satisfaction, repeat business, and efficient service department operations. Ultimately, the Automotive Service Advisor plays a key role in fostering trust and loyalty by delivering exceptional service and support in Decatur, DeKalb County, ATL.
Minimum Qualifications:
High school diploma or equivalent.Proven experience as an Automotive Service Advisor or in a customer service role within an automotive service environment.Basic knowledge of automotive systems and repair terminology.Strong communication and interpersonal skills.Proficiency with computer systems and service management software.Preferred Qualifications:
Certification from the National Institute for Automotive Service Excellence (ASE) or equivalent.Experience working in a dealership or automotive service centers.Familiarity with automotive parts and inventory management.Bilingual abilities to serve a diverse customer base.Advanced training in customer relationship management (CRM) software.Responsibilities:
Greet customers promptly and courteously, listening carefully to their vehicle concerns and service needs.Provide detailed explanations of recommended services and repairs, including pricing and time estimates.Schedule service appointments and manage workflow to optimize technician productivity and customer wait times.Maintain accurate records of customer interactions, vehicle service history, and parts orders.Communicate effectively with technicians to ensure proper diagnosis and timely completion of repairs.Follow up with customers post-service to confirm satisfaction and address any additional concerns.Handle customer inquiries and resolve complaints professionally to maintain high customer retention.Promote additional services and maintenance plans that benefit the customer and the service department.Skills:
The required skills enable the Service Advisor to effectively communicate complex automotive information in an understandable manner, ensuring customers feel informed and confident in their service decisions. Strong interpersonal skills are essential for building rapport and trust with customers, as well as collaborating efficiently with technicians and parts personnel. Proficiency with service management software allows the advisor to schedule appointments, track vehicle status, and maintain accurate records, which streamlines daily operations. Preferred skills such as ASE certification and bilingual communication enhance the advisor’s ability to provide expert guidance and serve a broader customer demographic. Together, these skills contribute to delivering exceptional customer service, optimizing service department workflow, and supporting business growth.
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