We are seeking a persistent, organized, detail-oriented, and values-driven professional to join our team as a temporary Compliance Specialist. This role reports directly to the Compliance Manager and regularly collaborates with the onboarding and operations departments.
What's in it for you (benefits will vary if not hired for full-time permanent):
Paid training/onboardingGreat potential for career advancementWork in an inclusive, caring, and values-driven environmentMake a critical difference for children, families, and educators
Weekly hours: 40 per week (Required Overtime, which includes weekend hours, 6 weeks out of the year)
Shift: 13:00 - 22:00 EST (12:00 - 21:00 CST, 11:00 - 20:00 MST, 10:00 - 19:00 PST)
The successful applicant will be:
Inspired by our mission and valuesAble to exhibit our comprehensive-level company competencies (review by clicking here)Comfortable working in a fast-paced and ever-changing environmentComfortable navigating multiple technological platforms, systems, and data sourcesHighly detail-oriented with a strong focus on accuracy and documentation qualityComfortable handling confidential and sensitive information with professionalismStrong in follow-through, organization, and administrative consistencyComfortable identifying missing, inconsistent, or incomplete information and proactively following up for resolutionComfortable conducting high-volume phone calls, texts, and administrative outreachAble to balance repetitive process work while maintaining a high level of accuracy and attention to detail
What you'll do:
Conduct quality assurance (QA) reviews of approved driver files to ensure documentation is complete, accurate, and compliantEnsure compliance records are properly stored, maintained, and retained according to company policies and retention requirementsPerform quality control reviews of incident and accident documentation and follow up on missing, conflicting, or incomplete informationVerify that applicable evidence and supporting documentation related to incidents has been properly collected and documentedReview ongoing monitoring alerts and ensure appropriate escalation and documentation occursSupport compliance-related driver offboarding activities, including records updates and unenrollment from monitoring systemsConduct outreach to eligible former drivers to support rehire and retention effortsFacilitate virtual trainings for new and returning drivers as neededRespond to compliance-related inquiries and escalate issues when appropriateCollaborate cross-functionally with Compliance, Operations, Recruitment, and Onboarding teamsPerform other duties as assigned
Qualified applicants must have:
At least 2 years of experience in compliance, onboarding, operations, administrative support, quality assurance, or a related fieldStrong attention to detail and ability to identify missing or inconsistent informationStrong organizational, documentation, and follow-up skillsComfortable handling confidential and sensitive informationComfortable conducting high-volume calls, texts, and administrative outreachAbility to navigate multiple systems, spreadsheets, and platforms simultaneouslyStrong written and verbal communication skillsComfortable working in a fast-paced and evolving environmentAt least 1 year of remote work experienceHigh school diploma or GEDLaptop with working camera and microphone
Preferred qualifications:
Bachelor's degreeExperience working with FountainExperience in transportation, safety, compliance, onboarding, or records managementExperience working with Fountain or similar systemsExperience facilitating virtual trainingsBachelor's degree preferred
Start date: June 15th
About Us:
Our purpose is to enable every person to access the opportunities they deserve. Specifically, we eliminate transportation as a barrier to a families' success by matching people in need of transportation with safe, consistent, compassionate drivers.
Our values:
Excellence Everywhere: We don't settle-we set the standard. From safety to service, we exceed expectations to protect and support students at every turn.Driven to Learn: Curious, open-minded, and always improving. We embrace feedback, seek new ideas, and grow so we can serve better every day.
Trust Is Everything: We earn trust through consistency, respect, and follow-through. Our words and actions align, every time.
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