Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.
Job Overview: As a Host, you are the first point of contact for our guests and play a crucial role in providing exceptional customer service. Your warm and welcoming demeanor sets the tone for the dining experience, and your organizational skills help ensure efficient seating and guest satisfaction.
Key Responsibilities:
1. Guest Greeting and Seating:
Welcome guests with a friendly and positive attitude as they arrive at the restaurant.
Manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait.
Escort guests to their tables, presenting menus, and providing any necessary assistance.
Seat guests according to seating charts and server rotation, optimizing table turnover.
2. Reservation Management:
Take and confirm reservations over the phone or through the restaurant's reservation system.
Maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately.
Communicate special requests and guest preferences to servers and kitchen staff.
3. Guest Assistance:
Provide guests with information about the restaurant, including menu items, daily specials, and promotions.
Assist guests with coat check, if applicable.
Handle guest inquiries, concerns, or special requests with professionalism and attentiveness.
4. Communication and Coordination:
Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service.
Relay any important guest information to the appropriate team members.
Coordinate with servers to manage guest flow and ensure a smooth dining experience.
5. Waitlist Management:
Keep track of waiting guests and notify them when their tables are ready.
Communicate waitlist status and estimated wait times to waiting guests.
6. Cleanliness and Organization:
Keep the host/hostess stand and waiting area clean, organized, and well-stocked.
Ensure menus, promotional materials, and other items are in good condition and readily available.
Qualifications:
Excellent customer service and communication skills.
Friendly and outgoing personality with a positive attitude.
Strong organizational and multitasking abilities.
Ability to remain calm and professional in high-pressure situations.
Familiarity with reservation systems or software is a plus.
Previous host/hostess experience is preferred but not required; training will be provided.
Physical Requirements:
Ability to stand, walk, and move around the restaurant for extended periods.
Occasionally lift and carry items up to 20 pounds.
Flexibility to work evenings, weekends, and holidays.
We offer competitive compensation, a welcoming team environment, and opportunities for growth within our restaurant. If you are a hospitality-focused individual who enjoys creating a positive first impression and ensuring an exceptional guest experience, we encourage you to apply. Join our team and be an integral part of delivering memorable dining experiences to our guests!
At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.
Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.
Job Overview: As an Expo (Expeditor), you play a pivotal role in ensuring the smooth and efficient flow of food from the kitchen to the dining area. Your attention to detail, organizational skills, and ability to work collaboratively with the kitchen and service staff are essential to providing a high-quality dining experience for our guests.
Key Responsibilities:
1. Food Quality Control:
Inspect all dishes before they leave the kitchen to ensure they meet quality and presentation standards.
Verify that each order is complete, correctly garnished, and matches the customer's order.
Address any discrepancies or issues with the kitchen staff promptly.
2. Timing and Coordination:
Coordinate the timing of food orders with the kitchen team to ensure all dishes for a table are ready simultaneously.
Ensure that hot dishes are served hot and cold dishes are served cold.
Monitor the pace of the meal to ensure a smooth dining experience.
3. Order Accuracy:
Cross-check orders against tickets to confirm accuracy and completeness.
Communicate any special requests, dietary restrictions, or modifications to the kitchen.
Verify that each dish corresponds to the appropriate table and guest.
4. Garnish and Presentation:
Ensure that each dish is garnished and plated according to established standards.
Verify that plates are clean, and presentation is visually appealing.
Coordinate with kitchen staff to correct any presentation issues.
5. Communication:
Maintain clear and effective communication with the kitchen team, servers, and management.
Relay order status and any special guest requests promptly.
Handle guest inquiries and special requests related to their meals.
6. Cleanliness and Organization:
Keep the expo station clean, organized, and well-stocked with necessary supplies.
Assist with overall restaurant cleanliness, including clearing empty dishes and maintaining a tidy workspace.
Qualifications:
Previous experience as an expeditor or in a similar role in a restaurant is preferred.
Strong attention to detail and the ability to work in a fast-paced environment.
Excellent communication and teamwork skills.
Knowledge of food safety and sanitation practices.
Ability to remain calm and focused under pressure.
Physical Requirements:
Ability to stand, walk, and move around the kitchen and dining area for extended periods.
Occasional lifting of trays and dishes weighing up to 30 pounds.
We offer competitive compensation, opportunities for advancement within our restaurant, and a dynamic, collaborative work environment. If you have a passion for ensuring food quality and presentation and thrive in a fast-paced restaurant setting, we encourage you to apply. Join our team and contribute to delivering exceptional dining experiences to our guests!
At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.
Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.
Job Overview: As a Kitchen Manager, you will be responsible for overseeing the culinary operations within the restaurant. You will lead a team of talented chefs and kitchen staff, ensuring the highest standards of food quality, consistency, and innovation. The Kitchen Manager will play a crucial role in menu execution, kitchen management, and maintaining an efficient and cost-effective kitchen operation.
Key Responsibilities:
1. Culinary Leadership:
Develop and maintain a culinary vision and strategy for each restaurant concept within the company.Create and update menus, ensuring they are on-trend, seasonally relevant, and aligned with each concept's theme and target audience.2. Team Management:
Recruit, train, and supervise kitchen staff, fostering a positive and collaborative work environment.Set clear performance expectations, conduct regular evaluations, and provide constructive feedback for improvement.3. Quality Assurance:
Uphold the highest standards of food quality, consistency, and presentation in all our restaurants.Oversee the food preparation process, including quality control, portioning, and plating.4. Kitchen Operations:
Manage kitchen operations efficiently, including inventory management, cost control, and wastage reduction.Ensure compliance with health and safety regulations and maintain a clean and organized kitchen.5. Financial Management:
Collaborate with the company's management team to set and achieve budget and financial targets.Monitor food costs, purchasing, and pricing strategies to maximize profitability.Qualifications:
Proven experience as a Kitchen Manager or similar role in a restaurant environment.Culinary degree or equivalent training preferred.Strong leadership and team-building skills.Excellent organizational and problem-solving abilities.Knowledge of food cost control and budget management.Food safety and sanitation certification is preferredPhysical Requirements:
Flexibility to work evenings, weekends, and holidays.Mobility to move about the kitchen as necessary.Ability to lift and carry heavy objects; i.e. pots, pans, kitchen equipmentAttention to detail and accuracy is essentialBenefits:
Medical, dental, and vision insuranceFlexible spending accounts available401k with company matchPaid time offExcellent dining benefitsCRG offers competitive compensation and opportunities for advancement within our restaurants. If you are passionate about delivering outstanding customer service and thrive in a dynamic restaurant environment, we encourage you to apply. Join our team and be part of an exciting dining experience!
At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.
