ABOUT BROWN & COMPANY JEWELERS
Brown & Company Jewelers is a premier, family-owned jeweler established in 1974. Offering everything from engagement rings to luxury timepieces and designer fashion jewelry. Brown & Co provides a vast selection, a trusted reputation, and unparalleled service to the city of Atlanta. Our collections feature world-renowned brands such as Rolex, Patek Philippe, Cartier, David Yurman, Marco Bicego, Roberto Coin, and more. Brown & Co also boasts an in-house service department and a distinguished design team to turn your jewelry dreams into reality.
POSITION SUMMARY
The Inventory Specialist supports the daily operations of the inventory department and ensures the accurate handling of merchandise throughout the organization. This role is responsible for maintaining inventory accuracy, processing incoming and outgoing merchandise, supporting interdepartmental workflow and contributing to the exceptional luxury client experience.
KEY RESPONSIBILITIES
INVENTORY MANGEMENT & OPERATIONS
Receive, inspect and process incoming merchandise accurately and efficiently.Verify incoming merchandise against vendor invoices and packing documentation.Ensure all merchandise is properly entered, tagged and prepared for sale.Manage and process price changes with a high level of accuracy.Assist with vendor returns, transfers and inventory reconciliation.Maintain organized inventory storage areas and support inventory control procedures.Conduct quality control inspections on incoming merchandise to ensure presentation and condition.SHIPPING & LOGISTICS
Package, ship and track merchandise for clients, vendors and internal transfers.Coordinate pickups and deliveries with shipping carriers and vendors.Maintain accurate shipping records and ensure timely follow-up on deliveries and tracking.CROSS DEPARTMENTAL SUPPORT
Partner with the Sales Team to provide inventory solutions and support client needs.Assist with additional store operations including:Supporting the Service DepartmentAnswering incoming phone callsGift wrapping and presentation preparationGeneral operational support as neededQUALIFICATIONS
Bachelor’s degree preferred.Legal authorization to work in the United States at the time of application.Prior luxury retail experience preferred; jewelry industry experience a plus.Strong understanding of luxury retail standards and client service expectations.REQUIRED SKILLS & COMPETENCIES
Excellent verbal and written communication skills.Strong organizational and time management abilities.Exceptional attention to detail and accuracy.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.Customer focused mindset with a passion for luxury goods and exceptional service.Ability to work both independently and collaboratively across departments.Professional demeanor and strong problem-solving skills.TECHNICAL SKILLS
Proficiency in Microsoft Office Suite.Ability to learn inventory management and retail operating systems quickly.ADDITIONAL REQUIREMENTS
Must be able to travel between Brown & Co’s Roswell and Buckhead Village locations as needed.Availability to work retail hours, including nights, weekends, and holidays.Flexibility to take on additional responsibilities as required.Brown & Co is an equal opportunity employer committed to diversity and inclusion in the workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Position Summary:
The Estate Watch Buyer will be responsible for expanding the company’s pre-owned watch inventory and cultivating a loyal clientele. This individual must possess extensive knowledge of luxury watch brands, models, and market trends, along with strong negotiation skills and a passion for delivering an exceptional customer experience.
Brown & Co. Jewelers is an equal opportunity employer committed to diversity and inclusion in the workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Read LessROLES AND RESPONSIBILITIES
The role of Assistant Sales Manager (ASM) involves supporting the Sales Manager and overseeing the sales team with a focus on achieving sales goals and fostering team growth. This position demands a balance of leadership, sales expertise, and customer service to drive both team success and personal growth in a fast-paced luxury retail environment.
Collaborate with and report to the Store ManagerSupport, challenge, and mentor the sales team both as a group and as individualsHelp team members cultivate strategies to close sales, solve challenges, and manage conflicts with colleagues and clientsMeet or exceed sales quotas regularlySupervise, guide, and provide feedback to the sales teamMaintain a clean and organized store environmentBuild strong relationships with both new and existing clientsTrack sales associates’ progress toward monthly and annual goalsParticipate in sales meetings and training to monitor team developmentEnsure the store is well-stocked and products are displayed properlyStep in for the Store Manager when neededCollaborate with the service department to foster teamwork between sales and service teamsAssist the inventory team when requiredHandle administrative tasks such as approving time off and creating weekly schedules to ensure adequate sales floor coverageConduct one-on-one meetings with sales team members for individual developmentTrain the team on the Point of Sale (POS) and service systems, ensuring proficiency Oversee daily operations, including opening and closing, and ensuring safety protocols are followedPREFERRED SKILLS
Strong knowledge of sales managementExcellent communication skillsConfidence and ability to train and develop othersLeadership and motivational abilitiesStrong organizational skillsREQUIRED QUALIFICATIONS
Ability to work retail store hours, including nights, weekends, and holidaysExperience in fine jewelry, hospitality, or luxury sales.Flexibility to handle various tasks as business needs changeAuthorization to work in the United StatesProficiency with company POS systemsBrown & Co. Jewelers is an equal opportunity employer committed to diversity and inclusion in the workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Read LessCompany Overview
Brown & Co. is a leading retailer specializing in luxury watches and fine jewelry, serving the discerning clientele of Atlanta, Georgia and the surrounding area. We are currently seeking a proven and effective, luxury jewelry and timepiece associate to complement our highly driven and successful family-owned business.
ROLES AND RESPONSIBILITIES
The Brown & Company Sales Associate will make the client their primary focus. Their goal is to establish strong client relationships by listening to and anticipating client needs. They should have a passion for timepieces and fine jewelry.
Provide exceptional client service and build relationships to drive sales and build loyalty.Focus on relationship building through clienteling, sourcing new clients and building long-term relationships with existing clients. Provide the highest form of a luxury experience with active listening and empathy. Utilize storytelling and technical detail to present products to clients.Organize jewelry and timepieces in the showroom, ensuring a visibly appealing and accessible presentation for clients.Facilitate sales transactions with professionalism and integrity. Ensuring client satisfaction at every step.Ability to use CRM and other hardware and software as required.Complete administrative tasks as necessary to support the client.Assist with client repairs when required.Fulfill the expectations of the position by meeting KPIs and training requirements.If necessary, turn clients over to another team member to ensure the client receives the best possible service.Ensure as many clients as possible leave with a Brown Bag; Relaying our gratitude to be involved in their momentous occasion. Adhere to dress code standards.Business-related travel as required.Perform all other duties as assigned.
REQUIRED QUALIFICATIONS
2 years of experience in luxury retail, luxury hospitality or a related field preferred.Commitment to uphold all partner brand expectations.Excellent interpersonal and communication skills. With a customer-centric mindset.Ability to thrive in a fast-paced entrepreneurial environment with a passion for continuous learning and improvement.Ability to work cross-functionally with different teams.Highly organized with the ability to follow up in a timely manner.Flexibility to work weekends or evenings as needed to accommodate showroom hours.QUALITIES
Critical thinkerOptimisticGratefulExcellent verbal and written communication skillsDriven sales closerHighly self-motivatedEDUCATIION and CERTIFICATION
High school diplomaGENERAL REQUIREMENTS
Must have authorization to work in the United States. Required to stand for long periods of time.May be required to lift packages/boxes up to 25 pounds.COMPENSATION
Competitive salary commensurate with experienceBrown & Co. Jewelers is an equal opportunity employer committed to diversity and inclusion in the workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Read Less