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Brooklyn Audiology Associates
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  • Patient Care Coordinator  

    - New York
    Job DescriptionJob DescriptionBrooklyn Audiology Associates is looking... Read More
    Job DescriptionJob DescriptionBrooklyn Audiology Associates is looking for professional and motivated Customer Service Representatives. The ideal candidates will demonstrate a passion for solving customer issues, have a previous background in customer service and enjoy working in a fast-paced environment. Additionally, successful individuals will have a good work ethic, possess excellent communication skills and be able to work under tight deadlines.As the first point of contact with patients, responsibilities include nurturing patients' trust,loyalty, and engaging with them to ensure the delivery of exceptional care, in addition to making and taking phone calls, managing, tracking, and auditing schedules. Exceptional telephone skills REQUIRED. Russian speaking is a PLUS. This person should be someone that provides 5 -Star Customer Service*!!Responsibilities:Receives and responds to customer inquiries.Answer telephones in a professional manner.Acts as the first point of contact for customer inquiries.Respond to questions regarding hearing loss (following training).Communicate with customers using e-mail, chat, and other forms of communication.Serve as a point of contact for customers to troubleshoot any issues they are having.Create patient opportunities. PROVEN TRACK RECORD IN SALES A PLUS!Must be willing to travel to all 3 offices. (Bay Ridge, Sheepshead Bay, Brooklyn Heights)RequirementsCollege degree (preferred).Experience in medical practice or healthcare front office (preferred).Experience with Microsoft Office, Word, ExcelExceptional time management, interpersonal, and verbal and written communication skills.Proactive, organized approach to multitasking.Ability to remain calm and think clearly under pressure and successfully navigate or diffuse tense situations.English and Russian speakers preferred. BenefitsHealth Insurance (allowance towards)Vision/dental planRetirement planPTO (Paid Time Off-sick, holiday vacation)Job Types: Part-time, Full-time
    Salary: $19.00 - $22.00 per hour Read Less
  • Audiologist  

    - New York
    Job DescriptionJob DescriptionBrooklyn Audiology Associates is looking... Read More
    Job DescriptionJob DescriptionBrooklyn Audiology Associates is looking for a private practice Audiologist with a passion for delivering exceptional hearing healthcare and tinnitus treatment in a collaborative, supportive and forward-thinking environment. Our ideal candidate is an empathetic and compassionate provider who continuously challenges the status quo in everything they do.

    At BAA, we work to foster a positive work environment that ensures success, growth and career satisfaction for all employees.

    We are open to a full-time or part-time Audiologist in any of our 3 Brooklyn-based offices – Bay Ridge, Brooklyn Heights and/or Sheepshead Bay.

    What you’ll do:Perform comprehensive audiological evaluationsAdminister cognitive screeningsExtensive patient counselingFit premium hearing technology (including Lyric invisible extended wear devices) to treat patients suffering from hearing loss and/or tinnitusPerform cerumen managementEarmold impressions/Otoscans (3D images of the ear canal)Virtual consultationsTroubleshoot hearing device related issuesMentor Audiology doctoral studentsAural rehabilitation
    Who you are:Doctor of Audiology (Au.D) or Master of Audiology (M.A.) from an accredited programLicensed to practice in New York StateExcellent interpersonal skills with the ability to make patients feel comfortablePassionate about learning and improving your skills to provide better quality careA team-player with a positive attitude who thrives in a collaborative environmentInnovative, proactive and business-minded
    Who we are:At Brooklyn Audiology Associates, we’ve been helping patients with their hearing loss, tinnitus, and hearing-related conditions since 1980. What sets us apart is our commitment to putting our patients first, providing exceptional hearing healthcare, our extensive 40 years of experience, and our compassionate approach in providing high-quality hearing rehabilitation.
    Our goal at Brooklyn Audiology Associates is to improve the lives of our patients and help preserve their hearing and brain health. We aim to help our patients better engage and interact with their friends and loved ones through education and medical treatment of their hearing loss and tinnitus.
    We have 3 locations in Brooklyn: Bay Ridge, Brooklyn Heights, and Sheepshead Bay – each location experiencing tremendous growth!
    Compensation:$85,000/year to $125,000/year base + uncapped commissions + performance & tenure based bonus
    Individual compensation is determined by skills, experience and overall qualifications. 
    Benefits: Unlimited growth opportunityPTO (paid time off)Paid holidaysRetirement savings plan with company matchHealth, vision and dental insuranceLicensure/professional membership fee reimbursementHelp provide continuing educationSponsored work related trips
    Apply today to start changing lives as a Brooklyn Audiology Associates Audiologist! Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany