Job Title: Call Center Representative
Location: Lenexa, KS (100% Onsite)
Pay Range: $20/HR-$23/HR (Based on Experience & Qualifications)
Benefits: Health, dental, and vision insurance. 401(k)
Role Overview:
Brilliant Financial Staffing has been engaged in the search for Call Center Representatives for our client in the emergency restoration and mitigation services industry. This is a contract opportunity with potential for contract-to-hire based on performance and business needs. Due to continued growth, the client is building a new U.S.-based call center and is looking to bring on 3–4 temporary employees as soon as possible.
This role is primarily onsite and will support customers experiencing water, fire, or other property damage emergencies. Candidates must be able to remain calm and professional in a fast-paced, high-pressure environment. The schedule will be either 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM (one consistent shift assigned), and Sunday availability is required as part of the employee's regular 40-hour work week.
The ideal candidate will be available to interview and start immediately.
Key Responsibilities:
Answer inbound calls from customers requiring emergency water mitigation and restoration servicesGather and document critical job and customer information accuratelyCoordinate service requests and dispatch information to appropriate teamsFollow established scripts, workflows, and brand-specific proceduresMaintain accurate records within CRM and communication systemsCommunicate with customers, technicians, and internal departments regarding service updatesMonitor active jobs and provide status updates as neededEscalate urgent or unresolved customer concerns appropriatelyAssist with order entry and coordination between multiple departmentsSupport departmental goals related to response times, service quality, and customer satisfactionPerform administrative and operational tasks as assignedQualifications:
1+ years of call center, customer service, dispatch, or coordination experience requiredWorking on Sunday requiredExcellent verbal and written communication skillsAbility to remain calm and professional in emergency or high-stress situationsExcellent multitasking, organizational, and problem-solving skillsReliable attendance and strong work ethicStandard computer and data entry skills requiredIf you or anyone you know is qualified and interested, please apply immediately.
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields. Read LessJob Title: Call Center Representative
Location: Tampa, FL (100% Onsite)
Pay Range: $20/HR-$23/HR (Based on Experience & Qualifications)
Benefits: Health, dental, and vision insurance. 401(k)
Role Overview:
Brilliant Financial Staffing has been engaged in the search for Call Center Representatives for our client in the emergency restoration and mitigation services industry. This is a contract opportunity with potential for contract-to-hire based on performance and business needs. Due to continued growth, the client is building a new U.S.-based call center and is looking to bring on 3–4 temporary employees as soon as possible.
This role is primarily onsite and will support customers experiencing water, fire, or other property damage emergencies. Candidates must be able to remain calm and professional in a fast-paced, high-pressure environment. The schedule will be either 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM (one consistent shift assigned), and Sunday availability is required as part of the employee's regular 40-hour work week.
The ideal candidate will be available to interview and start immediately.
Key Responsibilities:
Answer inbound calls from customers requiring emergency water mitigation and restoration servicesGather and document critical job and customer information accuratelyCoordinate service requests and dispatch information to appropriate teamsFollow established scripts, workflows, and brand-specific proceduresMaintain accurate records within CRM and communication systemsCommunicate with customers, technicians, and internal departments regarding service updatesMonitor active jobs and provide status updates as neededEscalate urgent or unresolved customer concerns appropriatelyAssist with order entry and coordination between multiple departmentsSupport departmental goals related to response times, service quality, and customer satisfactionPerform administrative and operational tasks as assignedQualifications:
1+ years of call center, customer service, dispatch, or coordination experience requiredWorking on Sunday requiredExcellent verbal and written communication skillsAbility to remain calm and professional in emergency or high-stress situationsExcellent multitasking, organizational, and problem-solving skillsReliable attendance and strong work ethicStandard computer and data entry skills requiredIf you or anyone you know is qualified and interested, please apply immediately.
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields. Read LessJob Title: Production Coordinator
Location: Buffalo Grove, IL (1275 Busch Parkway)
Pay Range: $55K–$65K (Based on Experience & Qualifications)
Benefits: Health, dental, and vision insurance. 401(k)
Brilliant Financial Staffing has been engaged in the search for a Production Coordinator with our client located in Buffalo Grove, IL. Our client is a long-standing manufacturing organization with over 100 years in business, specializing in branded consumer goods and apparel products. This is a direct hire opportunity with an exclusive client.
This position is 100% onsite and supports a fast-paced production and customer service environment. The Production Coordinator will play a key role in managing domestic production orders, coordinating with factories and suppliers, maintaining ERP data, and ensuring clear communication between production, customer service, and external vendors.
Production Coordinator Responsibilities:
Send daily domestic production orders to factories and monitor progress to ensure timely executionFollow up on shipping timelines, delays, and order status updates with factoriesCoordinate ordering, tracking, and shipment of production-related materials and componentsMaintain logs of incoming materials and ensure accurate tracking of production itemsCreate and maintain item numbers and product data within Microsoft Dynamics NAVExport, organize, and analyze data in Excel for tracking and reporting purposesDistribute required materials to factories as neededRun inventory and stock reports to support production planning and forecastingCollaborate closely with Customer Service regarding delayed orders or production issuesProactively communicate production delays to internal teams and stakeholdersUpdate purchase orders with revised receipt dates for international vendorsTrack supplier and factory performance to ensure production timelines are metSupport cross-functional communication between production, purchasing, and customer service teamsProduction Coordinator Qualifications:
2+ years of experience in production coordination, supply chain, customer service, or similar roleExperience working with ERP systems (Microsoft Dynamics NAV preferred)Strong Excel skills including data entry, tracking, and reportingExcellent organizational skills and strong attention to detailAbility to manage multiple priorities in a fast-paced environmentStrong communication and follow-up skills across internal and external stakeholdersProblem-solving mindset and ability to work cross-functionallyIf you or somebody you know are qualified and interested, please apply ASAP!
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields. Read LessJob Title: Travel & Expense Manager
Location: Schiller Park, IL (Hybrid-3 days onsite, 2 days remote)
Pay Range: $42/HR-$47/HR (Based on experience and qualifications)
Benefits: Health, dental, and vision insurance. 401(k)
Brilliant Financial Staffing has been engaged in a search for a Travel & Expense Manager with our client located in Schiller Park, IL. Our client recently had an individual leave unexpectedly and they are looking for an experienced Travel & Expense Manager to join their team on a contract to hire basis. Our client is a well-established, large organization who specializes in providing their clients with high-end audiovisual and technology services. The Travel & Expense Manager will be working within the AP department and will have 1 individual reporting into them. The ideal Travel & Expense Manager must have experience utilizing CONCUR, and would be able to interview ASAP and start shortly after.
Travel & Expense Manager Responsibilities:
Lead the administration of the company’s global Travel & Entertainment programs, ensuring policy compliance and process efficiency.Manage vendor relationships with T&E providers, including corporate credit card and expense platforms (notably Concur).Develop and present key performance metrics, dashboards, and insights to senior leadership, leveraging tools like Excel, Power BI, and PowerPoint.Oversee a global credit card program (AMEX) and lead continuous improvements in end-user experience.Collaborate across departments to ensure seamless data flow between booking, expense reporting, and ERP systems.Create training materials and conduct training sessions for field employees and internal teams.Support audit activities, including SOX controls, and manage internal and external compliance requests.Maintain strong partnerships with vendors and internal stakeholders to ensure optimal service levels.
Qualifications:
Extensive experience with managing Travel & ExpenseConcur Experience REQUIREDExtensive experience with Travel & Expense programs, especially Concur.Strong proficiency in Excel (including VLOOKUP, PIVOT TABLES), PowerPoint, and ideally Power BI.Ability to multi-task and work in a fast-paced environment
If you or anyone you know is interested and qualified, please apply!
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields. Read LessJob Title: Call Center Team Lead – Emergency Response Center
Location: Tampa, FL (Onsite – 5 Days per Week)
Pay Range: $25-$27/HR (Based on Experience & Qualifications)
Benefits: Health, Dental, Vision Insurance, and 401(k)
Schedule: Flexible daytime schedule (8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM)
Weekend Requirement: All employees must work either Saturday or Sunday every weekend.
Role Overview
Brilliant Financial Staffing has been engaged in the search for a Call Center Team Lead for a growing organization in the emergency restoration and mitigation services industry. This is a contract-to-hire opportunity with a company that is expanding its U.S.-based call center operations. The Call Center Team Lead will support daily call center activities while serving as a resource for team members, assisting with escalations, monitoring performance, and helping ensure excellent customer service. The ideal candidate will have prior call center experience, strong communication skills, and leadership capabilities.
Key Responsibilities
Handle inbound calls from customers requiring emergency restoration servicesGather and document customer and job information accuratelyRoute service requests to appropriate internal teamsServe as a point of contact for team members during the shiftAssist with escalations and issue resolutionMonitor schedule adherence and team activity through RingCentralReinforce adherence to call flows, procedures, and service standardsMaintain accurate records within CRM and communication systemsAssist with onboarding and ongoing training effortsSupport departmental KPIs and customer satisfaction goalsCoordinate with internal teams to ensure timely service deliveryPerform additional administrative and operational duties as assigned
Qualifications
2+ years of call center, customer service, dispatch, or coordination experience requiredPrior Team Lead, Senior Representative, or leadership experience preferredExcellent verbal and written communication skillsAbility to remain calm and make decisions in high-pressure situationsStrong customer service, organizational, and problem-solving skillsProven reliability, accountability, and attendance recordExperience with CRM systems, Microsoft Outlook, Teams, RingCentral, and Excel
If you or anyone you know is qualified and interested, please apply immediately.
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields. Read LessPosition Overview:
The Accounts Receivable Clerk is responsible for managing customer payments, researching payment discrepancies, and resolving deduction claims.
Responsibilities:
Process and apply daily customer payments, including electronic payments and checksInvestigate and resolve payment discrepancies, including short payments, overpayments, unapplied cash, and misapplied paymentsResearch, validate, and process customer deductions, disputes, credits, and chargebacksMonitor and manage customer claims to ensure timely resolutionNavigate customer and vendor portals to obtain payment and deduction documentationCollaborate with internal departments to identify and address issues contributing to customer deductionsWork closely with Credit & Collections teams to resolve claims impacting outstanding invoicesInitiate and process return authorizations and related customer creditsMaintain accurate records and documentation of deductions, claims, and payment activitiesQualifications:
0-2 years of accounts receivable, cash applications, deductions, claims, or related accounting experienceExperience researching and resolving customer payment discrepancies and deduction claimsCompany DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields. Read LessPosition Overview:
The Staff Accountant is responsible for supporting the day-to-day accounting operations of the organization, ensuring accurate financial records, timely reporting, and compliance with accounting standards. This role assists with month-end close activities, account reconciliations, financial analysis, and general ledger maintenance while collaborating with various departments to support business objectives.
Responsibilities:
Prepare and post journal entries to the general ledgerPerform monthly bank, balance sheet, and account reconciliationsAssist with month-end, quarter-end, and year-end close processesMaintain accurate financial records and supporting documentationReview and analyze financial transactions for accuracy and complianceSupport accounts payable and accounts receivable functions as neededPrepare financial reportsAssist with audits by providing requested documentation and supportMonitor and resolve accounting discrepancies and variancesEnsure compliance with company policies, accounting standards, and internal controlsCollaborate with cross-functional teams to support financial operations and reportingQualifications:
Bachelor's degree in Accounting, Finance, or a related field2+ years of accounting experience preferredKnowledge of general accounting principles and financial reportingExperience with general ledger accounting and reconciliationsProficiency in Microsoft Excel, including formulas and pivot tablesCompany DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields. Read LessJob Title: AP/AR Accountant
Location: Madison, WI
Pay Range: $65-70K
Benefits: Health, dental, and vision insurance. 401(k)
Role Overview:
Brilliant Financial Staffing has been engaged in a search for an AP/AR Accountant with our client located in Madison, WI. Our client is a commercial bakery and food manufacturer that makes baked goods for various retailers. The AP/AR Accountant will be brought in on a direct hire basis and report directly to the Controller. This is a fully onsite position in their Madison, WI office.
Responsibilities:
Qualifications:
3+ years of Accounts Payable experience requiredExperience with Bill.com preferredExperience with Accounts Receivable processes required (customer billing, cash application, customer communication)Background in manufacturing, multi-entity, or inventory-driven environments strongly preferredStrong attention to detail and commitment to accurate financial dataExcellent communication and customer service skills with both vendors and customersAbility to manage competing priorities and work independentlyProficiency with Excel and accounting systems (ERP experience a plus)
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
Job Title: Billing & Collections Clerk
Location: Osceola, IN (100% Onsite)
Pay Range: $27/HR-$32/HR (Based on Experience & Qualifications)
Benefits: Health, dental, and vision insurance. 401(k)
Brilliant Financial Staffing has been engaged in the search for a Billing & Collections Clerk with our client located in Osceola, IN. Our client is one of the largest excavation and site development contractors in Northern Indiana and has been providing exceptional civil construction services for over 34 years. They are seeking a detail-oriented and self-motivated professional to join their team on a contract-to-hire basis. This position will be responsible for construction billing, accounts receivable management, collections, and front-office administrative support. The ideal candidate will have experience with AIA billing, strong communication skills, and the ability to take ownership of the billing and collections process from start to finish.
Billing & Collections Clerk Responsibilities:
Billing & Collections Clerk Qualifications:
3+ years of recent construction billing experience-REQUIREDExperience preparing AIA G702/G703 progress billings-REQUIREDKnowledge of retainage, schedules of values, lien waivers, and change ordersPrevious accounts receivable and collections experienceProficiency with QuickBooks and Microsoft ExcelStrong verbal and written communication skillsComfortable making collection calls and following up on outstanding balancesIf you or anybody you know are qualified and interested, please apply ASAP!
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
Job Title: Accounts Payable Clerk (SAP)
Location: Northbrook, IL
Salary Range: $25-30/hour
Benefits: Medical, Dental, Vision, 401(k)
Role Overview: Brilliant Financial Staffing has been engaged in the search for an Accounts Payable Clerk. Our client located in Northbrook, IL is looking for an Accounts Payable Clerk to join their team on a Contract basis. They are seeking an individual with 1-3 years of AP experience and has experience with SAP. Qualified candidates are encouraged to apply immediately!
Key Responsibilities:
Reviews all invoices and check requests for appropriate documentation and approval prior to payment.Processes high volume three-way P.O. matching invoices.Prioritizes invoices according to cash discount potential and payment terms.Responds to all vendor inquiries.Reconciles vendor statements, researches, and corrects discrepancies.Maintains files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.Sorts and distributes incoming mail.Research daily shipment exceptions and routes for approval.Participates in daily peer review of invoice entry confirming accuracy.Assists in month-end close.Assists with projects as needed.
Qualifications:
1-3 years of Accounts Payable experienceCoupa or SAP Experience - MUST HAVEVibrant, go getter, work independently, problem solving, organization skills, responsibleKnow what to do if the PO’s don’t matchCommunications skill
Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.
Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.Company DescriptionBrilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields. Read Less