⭐ Your Mission
To deliver skilled nursing services AND design, launch, and scale a statewide Home Health division - building the systems, workflows, team, and payer relationships needed to create a financially strong program with exceptional clinical quality.
You are not inheriting a system.
You are building the system.
You will begin hands-on and grow into the role of General Manager of Home Health Services as the division becomes profitable.
⭐ What You Will Lead - AND Do
1. Build & Launch (Day 1)
Lead the clinical launch of Bridging Care’s licensed Home Health agency under WAC 246-335Architect clinical workflows: referral acceptance → SOC assessment → Plan of Care → skilled visits → documentation → billing → QACreate documentation templates, clinical standards, and compliance protocols from scratchSupport MCO contracting (CHPW, CCW, Molina, UHC, Kaiser, Wellpoint)Integrate Home Health services seamlessly with Bridging Care’s 2,200-member care coordination modelSupport referral acceptance decisions from a clinical appropriateness and safety perspective2. Provide Clinical Services (Bootstrap Phase)
To keep the division lean and self-funding, you will:
Conduct Start of Care (SOC) assessments, initial evaluations, and skilled nursing visitsDevelop and implement individualized Plans of CareCoordinate interdisciplinary services across skilled disciplines (RN, PT, OT, ST, HHA)Maintain excellent documentation and compliance with WAC 246-335 standardsBegin generating revenue immediately while building the divisionThis phase lasts only until the program becomes profitable - then your caseload decreases as leadership expands.
3. Grow & Scale (Months 4–12)
Hire and supervise additional skilled clinicians - RNs, PTs, OTs, STs, and HHAs (initially 1099, then W2)Build an integrated, multidisciplinary clinical team across Pierce County and South King CountyImplement dashboards, KPIs, and scalable operational processesDevelop productivity, quality, and financial performance systems4. Operate & Optimize (Months 6–18)
Own clinical quality, compliance, documentation standards, and audit readinessManage toward productivity, financial performance, and strong patient outcomesImprove access, reduce missed visits, and build a sustainable clinical modelCollaborate with Quality/Compliance on monthly audits and corrective action plansServe as the key operational leader for Home Health servicesPrepare for promotion to General Manager / VP of Home Health Services⭐ Who You Are
✔ You are BOTH clinical AND operational
You enjoy providing direct patient care - and you love building systems, workflows, and programs.
✔ You are a builder, not a maintainer
You thrive in environments where you get to create structure, not just follow it.
✔ You think in terms of “Who, not How”
You know how to recruit the right clinicians and build a high-performing interdisciplinary team.
✔ You can talk to payers, regulators, and clinicians
Comfortably covering compliance, documentation, quality, outcomes, workflows, and financial performance.
✔ You have built or scaled a healthcare program before
You bring demonstrated experience launching, growing, or turning around a clinical program or healthcare operation, including building teams, standing up workflows, and driving quality outcomes. Home health experience is a plus, but what matters most is that you know how to build.
✔ You are entrepreneurial and mission-driven
You want to improve lives AND build a sustainable, profitable division.
✔ You are hungry for growth
You want a pathway to become a VP of Home Health Services - and eventually lead a statewide scalable operation.
⭐ Qualifications
Required:
Current RN license in good standing in Washington State (Required)Associate’s or Bachelor’s degree in Nursing (BSN preferred)Demonstrated experience building, scaling, or turning around a healthcare program or clinical operation , including staffing, compliance, and quality outcomesMinimum 5 years of healthcare experience, including 2+ years in a clinical leadership or program management roleDemonstrated experience supervising skilled clinical staff (RN/LPN, PT/OT/ST, HHA under skilled Plan of Care)Strong knowledge of healthcare regulatory and documentation requirements (WAC 246-335 home health knowledge is a plus but not required)Ability to perform patient assessment (medical history, physical health, mental health considerations, cognitive screening)Strong communication, leadership, coaching, and performance management skillsProficient with Microsoft Office and ability to use agency systems (OneHap and related tools)Clean criminal background check and ability to meet credentialing requirementsPreferred but not required:
BSN or MSN degreePrior home health or home-based care experienceExperience with WAC 246-335 home health requirementsExperience with WA Medicaid, MCOs, or managed care contractingExperience with DOH licensing, surveys, or auditsExperience in startups, integrated care, community health, or multidisciplinary settingsOASIS assessment experienceCompany DescriptionBridging Care is a Washington State-based telehealth organization committed to providing compassionate, high-quality behavioral health services to individuals where they are. We offer outpatient virtual counseling for mental health, substance use disorder (SUD), and co-occurring conditions serving Medicaid MCO members, Community Health Plan of Washington (CHPW) participants, and private-pay clients alike.ABOUT THE ROLE
Bridging Care is hiring Care Coordinators to help vulnerable Medicaid members access the healthcare and community services they need. This is a field-based, relationship-driven role - you will go where your members are, build real relationships, and be the consistent presence that connects them to care.
You will work with medically complex individuals who may face significant barriers - chronic conditions, behavioral health challenges, housing instability, and more. A typical week includes in-home visits, Health Action Plan development, cross-provider coordination, and documentation in our care management systems. Approximately 75% of your time is spent in the field within your assigned county.
This is a coordination role, not a clinical procedures role. You do not administer medications or perform clinical interventions. What you do is show up, navigate systems, and build the trust that helps people get better.
WHAT YOU WILL DO
Conduct in-home and community-based visits with assigned Medicaid members (up to 75% field travel).Develop individualized Health Action Plans (HAPs) addressing chronic conditions, goals, and real-world barriers.Coordinate care across primary care, behavioral health, housing, and social service providers.Help members set health goals and build care plans to meet them.Support members in engaging with mental health and substance use treatment in the community.Conduct comprehensive health screenings covering physical health, behavioral health, and social service needs.Facilitate transitions of care after hospitalizations or emergency department visits.Complete all documentation and billing in OneHAP and Bridging Care systems within 48 hours of each visit.Perform opt-ins for new members and referrals.Build and maintain relationships with community organizations, providers, and support networks in your county.THREE WAYS TO QUALIFY
Washington State's Health Homes program defines three qualification pathways. You need to meet ONE. No clinical nursing license required.
Pathway 1 - Degree Track
Bachelor's or Master's degree in Social Work, Psychology, Human Services, Behavioral Sciences, or a closely related field; ORAssociate's degree in a related field plus 2+ years of direct community or social service experience.Pathway 2 - Certification Track
Chemical Dependency Professional (CDP); ORCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) with an Associate's degree; ORIndian Health Service (IHS) Certified Community Health Representative (CHR).Pathway 3 - Experience Waiver
2+ years of direct experience in any of the following:◦ Community health outreach or care navigation
◦ Housing or social services casework
◦ Peer support or recovery coaching
◦ Medicaid or Medicare patient engagement
◦ Bilingual community health advocacy
◦ Home care or direct support work with high-needs populations
WE ESPECIALLY WANT TO HEAR FROM
Community Health Workers (CHWs) - especially those with WA DOH Core Competency certification.Certified Medical Assistants and Registered Medical Assistants ready to move into a higher-paying field role.Certified Peer Support Specialists (CPSS) - your lived experience is not entry-level; it is an asset.Housing navigators and case aide workers with home visit and resource navigation experience.Bilingual and bicultural advocates - Spanish, Somali, Vietnamese, Amharic, and other language communities are heavily represented in our member population.Recovery coaches and substance use outreach workers.Social work, psychology, and human services graduates with 2+ years of direct service.PREFERRED QUALIFICATIONS
2 year of care coordination experience.WA DOH Community Health Worker Core Competency certification.Certified Peer Support Specialist (CPSS) credential.Bilingual fluency in Spanish, Somali, Vietnamese, Amharic, or another language spoken by our members.Prior experience in a WA Health Home, FQHC, managed care organization, or community health setting.Experience with OneHAP or other HCA Health Home documentation platforms.Licensed clinical credentials (LMHC, LMFT, RN, ARNP, PA, LISW) are a plus but not required.REQUIREMENTS
Washington State residency (field role with in-home visits in your assigned county).Valid Washington State driver's license in good standing.Personal vehicle with active Washington State minimum auto insurance coverage.Reliable home internet for remote documentation days.Comfort with technology and multiple documentation platforms.Ability to meet daily and weekly documentation and billing benchmarks.Successful completion of a pre-employment background check.COMPENSATION AND BENEFITS
Pay
$28.50 per hour starting pay.$30.00 per hour after 12 months of satisfactory employment.Non-exempt / hourly; overtime eligible.Benefits
Medical, dental, and vision insurance - 100% company-paid for the employee.Company-paid life and AD&D insurance ($15,000 policy).11 paid holidays, 2 weeks paid vacation, 6.5 sick days, and 2 personal days annually.Employee referral bonus program.Employee discounts (entertainment, travel, and more).Structured onboarding with mentorship and daily supervisor support.Company DescriptionBridging Care is a Washington State-based telehealth organization committed to providing compassionate, high-quality behavioral health services to individuals where they are. We offer outpatient virtual counseling for mental health, substance use disorder (SUD), and co-occurring conditions serving Medicaid MCO members, Community Health Plan of Washington (CHPW) participants, and private-pay clients alike.ABOUT THE ROLE
Bridging Care is hiring Care Coordinators to help vulnerable Medicaid members access the healthcare and community services they need. This is a field-based, relationship-driven role - you will go where your members are, build real relationships, and be the consistent presence that connects them to care.
You will work with medically complex individuals who may face significant barriers - chronic conditions, behavioral health challenges, housing instability, and more. A typical week includes in-home visits, Health Action Plan development, cross-provider coordination, and documentation in our care management systems. Approximately 75% of your time is spent in the field within your assigned county.
This is a coordination role, not a clinical procedures role. You do not administer medications or perform clinical interventions. What you do is show up, navigate systems, and build the trust that helps people get better.
WHAT YOU WILL DO
Conduct in-home and community-based visits with assigned Medicaid members (up to 75% field travel).Develop individualized Health Action Plans (HAPs) addressing chronic conditions, goals, and real-world barriers.Coordinate care across primary care, behavioral health, housing, and social service providers.Help members set health goals and build care plans to meet them.Support members in engaging with mental health and substance use treatment in the community.Conduct comprehensive health screenings covering physical health, behavioral health, and social service needs.Facilitate transitions of care after hospitalizations or emergency department visits.Complete all documentation and billing in OneHAP and Bridging Care systems within 48 hours of each visit.Perform opt-ins for new members and referrals.Build and maintain relationships with community organizations, providers, and support networks in your county.THREE WAYS TO QUALIFY
Washington State's Health Homes program defines three qualification pathways. You need to meet ONE. No clinical nursing license required.
Pathway 1 - Degree Track
Bachelor's or Master's degree in Social Work, Psychology, Human Services, Behavioral Sciences, or a closely related field; ORAssociate's degree in a related field plus 2+ years of direct community or social service experience.Pathway 2 - Certification Track
Chemical Dependency Professional (CDP); ORCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) with an Associate's degree; ORIndian Health Service (IHS) Certified Community Health Representative (CHR).Pathway 3 - Experience Waiver
2+ years of direct experience in any of the following:◦ Community health outreach or care navigation
◦ Housing or social services casework
◦ Peer support or recovery coaching
◦ Medicaid or Medicare patient engagement
◦ Bilingual community health advocacy
◦ Home care or direct support work with high-needs populations
WE ESPECIALLY WANT TO HEAR FROM
Community Health Workers (CHWs) - especially those with WA DOH Core Competency certification.Certified Medical Assistants and Registered Medical Assistants ready to move into a higher-paying field role.Certified Peer Support Specialists (CPSS) - your lived experience is not entry-level; it is an asset.Housing navigators and case aide workers with home visit and resource navigation experience.Bilingual and bicultural advocates - Spanish, Somali, Vietnamese, Amharic, and other language communities are heavily represented in our member population.Recovery coaches and substance use outreach workers.Social work, psychology, and human services graduates with 2+ years of direct service.PREFERRED QUALIFICATIONS
2 year of care coordination experience.WA DOH Community Health Worker Core Competency certification.Certified Peer Support Specialist (CPSS) credential.Bilingual fluency in Spanish, Somali, Vietnamese, Amharic, or another language spoken by our members.Prior experience in a WA Health Home, FQHC, managed care organization, or community health setting.Experience with OneHAP or other HCA Health Home documentation platforms.Licensed clinical credentials (LMHC, LMFT, RN, ARNP, PA, LISW) are a plus but not required.REQUIREMENTS
Washington State residency (field role with in-home visits in your assigned county).Valid Washington State driver's license in good standing.Personal vehicle with active Washington State minimum auto insurance coverage.Reliable home internet for remote documentation days.Comfort with technology and multiple documentation platforms.Ability to meet daily and weekly documentation and billing benchmarks.Successful completion of a pre-employment background check.COMPENSATION AND BENEFITS
Pay
$28.50 per hour starting pay.$30.00 per hour after 12 months of satisfactory employment.Non-exempt / hourly; overtime eligible.Benefits
Medical, dental, and vision insurance - 100% company-paid for the employee.Company-paid life and AD&D insurance ($15,000 policy).11 paid holidays, 2 weeks paid vacation, 6.5 sick days, and 2 personal days annually.Employee referral bonus program.Employee discounts (entertainment, travel, and more).Structured onboarding with mentorship and daily supervisor support.Company DescriptionBridging Care is a Washington State-based telehealth organization committed to providing compassionate, high-quality behavioral health services to individuals where they are. We offer outpatient virtual counseling for mental health, substance use disorder (SUD), and co-occurring conditions serving Medicaid MCO members, Community Health Plan of Washington (CHPW) participants, and private-pay clients alike.ABOUT THE ROLE
Bridging Care is hiring Care Coordinators to help vulnerable Medicaid members access the healthcare and community services they need. This is a field-based, relationship-driven role - you will go where your members are, build real relationships, and be the consistent presence that connects them to care.
You will work with medically complex individuals who may face significant barriers - chronic conditions, behavioral health challenges, housing instability, and more. A typical week includes in-home visits, Health Action Plan development, cross-provider coordination, and documentation in our care management systems. Approximately 75% of your time is spent in the field within your assigned county.
This is a coordination role, not a clinical procedures role. You do not administer medications or perform clinical interventions. What you do is show up, navigate systems, and build the trust that helps people get better.
WHAT YOU WILL DO
Conduct in-home and community-based visits with assigned Medicaid members (up to 75% field travel).Develop individualized Health Action Plans (HAPs) addressing chronic conditions, goals, and real-world barriers.Coordinate care across primary care, behavioral health, housing, and social service providers.Help members set health goals and build care plans to meet them.Support members in engaging with mental health and substance use treatment in the community.Conduct comprehensive health screenings covering physical health, behavioral health, and social service needs.Facilitate transitions of care after hospitalizations or emergency department visits.Complete all documentation and billing in OneHAP and Bridging Care systems within 48 hours of each visit.Perform opt-ins for new members and referrals.Build and maintain relationships with community organizations, providers, and support networks in your county.THREE WAYS TO QUALIFY
Washington State's Health Homes program defines three qualification pathways. You need to meet ONE. No clinical nursing license required.
Pathway 1 - Degree Track
Bachelor's or Master's degree in Social Work, Psychology, Human Services, Behavioral Sciences, or a closely related field; ORAssociate's degree in a related field plus 2+ years of direct community or social service experience.Pathway 2 - Certification Track
Chemical Dependency Professional (CDP); ORCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) with an Associate's degree; ORIndian Health Service (IHS) Certified Community Health Representative (CHR).Pathway 3 - Experience Waiver
2+ years of direct experience in any of the following:◦ Community health outreach or care navigation
◦ Housing or social services casework
◦ Peer support or recovery coaching
◦ Medicaid or Medicare patient engagement
◦ Bilingual community health advocacy
◦ Home care or direct support work with high-needs populations
WE ESPECIALLY WANT TO HEAR FROM
Community Health Workers (CHWs) - especially those with WA DOH Core Competency certification.Certified Medical Assistants and Registered Medical Assistants ready to move into a higher-paying field role.Certified Peer Support Specialists (CPSS) - your lived experience is not entry-level; it is an asset.Housing navigators and case aide workers with home visit and resource navigation experience.Bilingual and bicultural advocates - Spanish, Somali, Vietnamese, Amharic, and other language communities are heavily represented in our member population.Recovery coaches and substance use outreach workers.Social work, psychology, and human services graduates with 2+ years of direct service.PREFERRED QUALIFICATIONS
2 year of care coordination experience.WA DOH Community Health Worker Core Competency certification.Certified Peer Support Specialist (CPSS) credential.Bilingual fluency in Spanish, Somali, Vietnamese, Amharic, or another language spoken by our members.Prior experience in a WA Health Home, FQHC, managed care organization, or community health setting.Experience with OneHAP or other HCA Health Home documentation platforms.Licensed clinical credentials (LMHC, LMFT, RN, ARNP, PA, LISW) are a plus but not required.REQUIREMENTS
Washington State residency (field role with in-home visits in your assigned county).Valid Washington State driver's license in good standing.Personal vehicle with active Washington State minimum auto insurance coverage.Reliable home internet for remote documentation days.Comfort with technology and multiple documentation platforms.Ability to meet daily and weekly documentation and billing benchmarks.Successful completion of a pre-employment background check.COMPENSATION AND BENEFITS
Pay
$28.50 per hour starting pay.$30.00 per hour after 12 months of satisfactory employment.Non-exempt / hourly; overtime eligible.Benefits
Medical, dental, and vision insurance - 100% company-paid for the employee.Company-paid life and AD&D insurance ($15,000 policy).11 paid holidays, 2 weeks paid vacation, 6.5 sick days, and 2 personal days annually.Employee referral bonus program.Employee discounts (entertainment, travel, and more).Structured onboarding with mentorship and daily supervisor support.Company DescriptionBridging Care is a Washington State-based telehealth organization committed to providing compassionate, high-quality behavioral health services to individuals where they are. We offer outpatient virtual counseling for mental health, substance use disorder (SUD), and co-occurring conditions serving Medicaid MCO members, Community Health Plan of Washington (CHPW) participants, and private-pay clients alike.ABOUT THE ROLE
Bridging Care is hiring Care Coordinators to help vulnerable Medicaid members access the healthcare and community services they need. This is a field-based, relationship-driven role - you will go where your members are, build real relationships, and be the consistent presence that connects them to care.
You will work with medically complex individuals who may face significant barriers - chronic conditions, behavioral health challenges, housing instability, and more. A typical week includes in-home visits, Health Action Plan development, cross-provider coordination, and documentation in our care management systems. Approximately 75% of your time is spent in the field within your assigned county.
This is a coordination role, not a clinical procedures role. You do not administer medications or perform clinical interventions. What you do is show up, navigate systems, and build the trust that helps people get better.
WHAT YOU WILL DO
Conduct in-home and community-based visits with assigned Medicaid members (up to 75% field travel).Develop individualized Health Action Plans (HAPs) addressing chronic conditions, goals, and real-world barriers.Coordinate care across primary care, behavioral health, housing, and social service providers.Help members set health goals and build care plans to meet them.Support members in engaging with mental health and substance use treatment in the community.Conduct comprehensive health screenings covering physical health, behavioral health, and social service needs.Facilitate transitions of care after hospitalizations or emergency department visits.Complete all documentation and billing in OneHAP and Bridging Care systems within 48 hours of each visit.Perform opt-ins for new members and referrals.Build and maintain relationships with community organizations, providers, and support networks in your county.THREE WAYS TO QUALIFY
Washington State's Health Homes program defines three qualification pathways. You need to meet ONE. No clinical nursing license required.
Pathway 1 - Degree Track
Bachelor's or Master's degree in Social Work, Psychology, Human Services, Behavioral Sciences, or a closely related field; ORAssociate's degree in a related field plus 2+ years of direct community or social service experience.Pathway 2 - Certification Track
Chemical Dependency Professional (CDP); ORCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) with an Associate's degree; ORIndian Health Service (IHS) Certified Community Health Representative (CHR).Pathway 3 - Experience Waiver
2+ years of direct experience in any of the following:◦ Community health outreach or care navigation
◦ Housing or social services casework
◦ Peer support or recovery coaching
◦ Medicaid or Medicare patient engagement
◦ Bilingual community health advocacy
◦ Home care or direct support work with high-needs populations
WE ESPECIALLY WANT TO HEAR FROM
Community Health Workers (CHWs) - especially those with WA DOH Core Competency certification.Certified Medical Assistants and Registered Medical Assistants ready to move into a higher-paying field role.Certified Peer Support Specialists (CPSS) - your lived experience is not entry-level; it is an asset.Housing navigators and case aide workers with home visit and resource navigation experience.Bilingual and bicultural advocates - Spanish, Somali, Vietnamese, Amharic, and other language communities are heavily represented in our member population.Recovery coaches and substance use outreach workers.Social work, psychology, and human services graduates with 2+ years of direct service.PREFERRED QUALIFICATIONS
2 year of care coordination experience.WA DOH Community Health Worker Core Competency certification.Certified Peer Support Specialist (CPSS) credential.Bilingual fluency in Spanish, Somali, Vietnamese, Amharic, or another language spoken by our members.Prior experience in a WA Health Home, FQHC, managed care organization, or community health setting.Experience with OneHAP or other HCA Health Home documentation platforms.Licensed clinical credentials (LMHC, LMFT, RN, ARNP, PA, LISW) are a plus but not required.REQUIREMENTS
Washington State residency (field role with in-home visits in your assigned county).Valid Washington State driver's license in good standing.Personal vehicle with active Washington State minimum auto insurance coverage.Reliable home internet for remote documentation days.Comfort with technology and multiple documentation platforms.Ability to meet daily and weekly documentation and billing benchmarks.Successful completion of a pre-employment background check.COMPENSATION AND BENEFITS
Pay
$28.50 per hour starting pay.$30.00 per hour after 12 months of satisfactory employment.Non-exempt / hourly; overtime eligible.Benefits
Medical, dental, and vision insurance - 100% company-paid for the employee.Company-paid life and AD&D insurance ($15,000 policy).11 paid holidays, 2 weeks paid vacation, 6.5 sick days, and 2 personal days annually.Employee referral bonus program.Employee discounts (entertainment, travel, and more).Structured onboarding with mentorship and daily supervisor support.Company DescriptionBridging Care is a Washington State-based telehealth organization committed to providing compassionate, high-quality behavioral health services to individuals where they are. We offer outpatient virtual counseling for mental health, substance use disorder (SUD), and co-occurring conditions serving Medicaid MCO members, Community Health Plan of Washington (CHPW) participants, and private-pay clients alike.ABOUT THE ROLE
Bridging Care is hiring Care Coordinators to help vulnerable Medicaid members access the healthcare and community services they need. This is a field-based, relationship-driven role - you will go where your members are, build real relationships, and be the consistent presence that connects them to care.
You will work with medically complex individuals who may face significant barriers - chronic conditions, behavioral health challenges, housing instability, and more. A typical week includes in-home visits, Health Action Plan development, cross-provider coordination, and documentation in our care management systems. Approximately 75% of your time is spent in the field within your assigned county.
This is a coordination role, not a clinical procedures role. You do not administer medications or perform clinical interventions. What you do is show up, navigate systems, and build the trust that helps people get better.
WHAT YOU WILL DO
Conduct in-home and community-based visits with assigned Medicaid members (up to 75% field travel).Develop individualized Health Action Plans (HAPs) addressing chronic conditions, goals, and real-world barriers.Coordinate care across primary care, behavioral health, housing, and social service providers.Help members set health goals and build care plans to meet them.Support members in engaging with mental health and substance use treatment in the community.Conduct comprehensive health screenings covering physical health, behavioral health, and social service needs.Facilitate transitions of care after hospitalizations or emergency department visits.Complete all documentation and billing in OneHAP and Bridging Care systems within 48 hours of each visit.Perform opt-ins for new members and referrals.Build and maintain relationships with community organizations, providers, and support networks in your county.THREE WAYS TO QUALIFY
Washington State's Health Homes program defines three qualification pathways. You need to meet ONE. No clinical nursing license required.
Pathway 1 - Degree Track
Bachelor's or Master's degree in Social Work, Psychology, Human Services, Behavioral Sciences, or a closely related field; ORAssociate's degree in a related field plus 2+ years of direct community or social service experience.Pathway 2 - Certification Track
Chemical Dependency Professional (CDP); ORCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) with an Associate's degree; ORIndian Health Service (IHS) Certified Community Health Representative (CHR).Pathway 3 - Experience Waiver
2+ years of direct experience in any of the following:◦ Community health outreach or care navigation
◦ Housing or social services casework
◦ Peer support or recovery coaching
◦ Medicaid or Medicare patient engagement
◦ Bilingual community health advocacy
◦ Home care or direct support work with high-needs populations
WE ESPECIALLY WANT TO HEAR FROM
Community Health Workers (CHWs) - especially those with WA DOH Core Competency certification.Certified Medical Assistants and Registered Medical Assistants ready to move into a higher-paying field role.Certified Peer Support Specialists (CPSS) - your lived experience is not entry-level; it is an asset.Housing navigators and case aide workers with home visit and resource navigation experience.Bilingual and bicultural advocates - Spanish, Somali, Vietnamese, Amharic, and other language communities are heavily represented in our member population.Recovery coaches and substance use outreach workers.Social work, psychology, and human services graduates with 2+ years of direct service.PREFERRED QUALIFICATIONS
2 year of care coordination experience.WA DOH Community Health Worker Core Competency certification.Certified Peer Support Specialist (CPSS) credential.Bilingual fluency in Spanish, Somali, Vietnamese, Amharic, or another language spoken by our members.Prior experience in a WA Health Home, FQHC, managed care organization, or community health setting.Experience with OneHAP or other HCA Health Home documentation platforms.Licensed clinical credentials (LMHC, LMFT, RN, ARNP, PA, LISW) are a plus but not required.REQUIREMENTS
Washington State residency (field role with in-home visits in your assigned county).Valid Washington State driver's license in good standing.Personal vehicle with active Washington State minimum auto insurance coverage.Reliable home internet for remote documentation days.Comfort with technology and multiple documentation platforms.Ability to meet daily and weekly documentation and billing benchmarks.Successful completion of a pre-employment background check.COMPENSATION AND BENEFITS
Pay
$28.50 per hour starting pay.$30.00 per hour after 12 months of satisfactory employment.Non-exempt / hourly; overtime eligible.Benefits
Medical, dental, and vision insurance - 100% company-paid for the employee.Company-paid life and AD&D insurance ($15,000 policy).11 paid holidays, 2 weeks paid vacation, 6.5 sick days, and 2 personal days annually.Employee referral bonus program.Employee discounts (entertainment, travel, and more).Structured onboarding with mentorship and daily supervisor support.Company DescriptionBridging Care is a Washington State-based telehealth organization committed to providing compassionate, high-quality behavioral health services to individuals where they are. We offer outpatient virtual counseling for mental health, substance use disorder (SUD), and co-occurring conditions serving Medicaid MCO members, Community Health Plan of Washington (CHPW) participants, and private-pay clients alike.