About Us:
Brian Booth State Farm is proud to be the #1 producing office across New England and Upstate New York. We are committed to delivering exceptional insurance services while maintaining a supportive and efficient office environment. Our team values professionalism, teamwork, and continuous improvement. We are looking for a highly organized and proactive Licensed Customer Service Representative to join our administrative team, ensuring smooth daily operations, outstanding customer service, and full compliance with State Farm standards.
ROLE DESCRIPTION:
As a Customer Service Representative with Brian Booth State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:
Current Personal Lines or Property & Casualty License Current Life & Health License or willing to obtainDedicated to customer serviceAble to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersProactive in problem-solvingBENEFITS:
Starting pay $24-26.50/hr (depending on licenses and experience) plus commission and bonus potentialGrowth potential/Opportunity for advancement within the agencyPaid time off (vacation and personal/sick days)Retirement plan with matching contributionGroup Life InsuranceValuable career-building experienceSupportive and collaborative work environmentWork/Life balanceCasual dress Friday'sTeam lunch Friday'sQuarterly team outings#SMA
Read LessAbout Us:
Brian Booth State Farm is proud to be the #1 producing office across New England and Upstate New York. We are committed to delivering exceptional insurance services while maintaining a supportive and efficient office environment. Our team values professionalism, teamwork, and continuous improvement. We are looking for a highly organized and proactive Office Manager to lead our administrative staff, ensuring smooth daily operations, outstanding customer service, and full compliance with State Farm standards.
Position Overview:
The Office Manager is a key leadership role responsible for overseeing office procedures, driving customer service excellence, monitoring production metrics, and fostering a positive workplace culture. The ideal candidate is detail-oriented, an effective communicator, and passionate about optimizing processes and supporting team growth.
Responsibilities
Oversee day-to-day activities within the agency office.Support team members through coaching and coordination of workflow.Contribute to marketing initiatives and outreach within the community.Track and analyze business metrics to support growth objectives.Ensure compliance with established policies and procedures.
Qualifications
Demonstrated leadership or supervisory experience.Strong communication and organizational skills.Ability to manage multiple priorities in a fast-paced setting.Prior insurance experience required.Minimum, must be licensed in P&C with intent to become life & health licensed.
What We Offer
Competitive salary commensurate with experienceSupportive and collaborative work environmentOpportunities for professional growth and developmentCommission & bonus potentialGenerous PTOGroup life insurance Work/Life balanceRetirement plan and company matchCasual dress Friday'sTeam lunch Friday'sQuarterly team outings#SMA
Read LessAbout Us:
Brian Booth State Farm is proud to be the #1 producing office across New England and Upstate New York. We are committed to delivering exceptional insurance services while maintaining a supportive and efficient office environment. Our team values professionalism, teamwork, and continuous improvement. We are looking for a highly organized and proactive Office Manager to lead our administrative staff, ensuring smooth daily operations, outstanding customer service, and full compliance with State Farm standards.
Position Overview:
The Office Manager is a key leadership role responsible for overseeing office procedures, driving customer service excellence, monitoring production metrics, and fostering a positive workplace culture. The ideal candidate is detail-oriented, an effective communicator, and passionate about optimizing processes and supporting team growth.
Responsibilities
Oversee day-to-day activities within the agency office.Support team members through coaching and coordination of workflow.Contribute to marketing initiatives and outreach within the community.Track and analyze business metrics to support growth objectives.Ensure compliance with established policies and procedures.
Qualifications
Demonstrated leadership or supervisory experience.Strong communication and organizational skills.Ability to manage multiple priorities in a fast-paced setting.Prior insurance experience required.Minimum, must be licensed in P&C with intent to become life & health licensed.
What We Offer
Competitive salary commensurate with experienceSupportive and collaborative work environmentOpportunities for professional growth and developmentCommission & bonus potentialGenerous PTOGroup life insurance Work/Life balanceRetirement plan and company matchCasual dress Friday'sTeam lunch Friday'sQuarterly team outings#SMA
Read LessAbout Us:
Brian Booth State Farm is proud to be the #1 producing office across New England and Upstate New York. We are committed to delivering exceptional insurance services while maintaining a supportive and efficient office environment. Our team values professionalism, teamwork, and continuous improvement. We are looking for a highly organized and proactive Licensed Customer Service Representative to join our administrative team, ensuring smooth daily operations, outstanding customer service, and full compliance with State Farm standards.
ROLE DESCRIPTION:
As a Customer Service Representative with Brian Booth State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:
Current Personal Lines or Property & Casualty License Current Life & Health License or willing to obtainDedicated to customer serviceAble to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersProactive in problem-solvingBENEFITS:
Starting pay $24-26.50/hr (depending on licenses and experience) plus commission and bonus potentialGrowth potential/Opportunity for advancement within the agencyPaid time off (vacation and personal/sick days)Retirement plan with matching contributionGroup Life InsuranceValuable career-building experienceSupportive and collaborative work environmentWork/Life balanceCasual dress Friday'sTeam lunch Friday'sQuarterly team outings#SMA
Read Less