Job Summary: Working with Desk side support Answering technical support issues Working tickets Assisting with the distribution of hardware across the country Proactive customer service Years of Experience needed: 2-3 years IT experience 5+ years in customer service Level of Education: H.S. Diploma with technical experience Systems/Software proficiencies: Windows 11 Office 365 InTune Azure Active Directory Imaging Process Certifications/Licenses: Microsoft Certification preferred Top Must have Skills: Great Customer Service Skills Ability to communicate with client
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