Account Manager (Hybrid) – Drive Client Success Through Creative SWAG Solutions
At BRANDITO, we believe in delivering more than just SWAG —we’re re-defining the buying experience for our customers. As a leader in the promotional product industry, we aim to make the buying process fun, easy, and tailored to each client’s unique vision. And that’s where you come in!
We’re looking for enthusiastic Account Managers to join our HQ Office who can take charge of a dedicated portfolio of clients and ensure they receive exceptional service, creative solutions, and lots of SWAG! You’ll be the go-to person for all things related to your accounts—from innovative product presentations to seamless order management.
What You’ll Be Doing:
Client Champion: Cultivate meaningful relationships with clients, becoming their trusted partner and problem-solver.
Sales Driver: Proactively identify opportunities to grow accounts, generate new business, and meet or exceed sales goals.
Internal Connector: Collaborate with our Sales Coordinators, Finance, E-commerce, and Fulfillment teams to deliver a smooth, engaging experience for every client.
SWAG Solutions Expert: Develop and present creative promotional product ideas that align with client needs and goals, staying ahead of trends by attending supplier events (we know you’ll love the SWAG!).
Process Improver: Be proactive in resolving issues and finding ways to enhance our services, making sure clients stay happy and ensuring projects stay on track.
Data Driver: Keep tabs on your performance through our CRM system, tracking everything from pipeline activity to client satisfaction.
Why You’ll Love It Here:
Culture First: We’re a company that values positivity, creativity, and collaboration. We encourage bold ideas and bring client visions to life every day.
Work Flexibility: Enjoy the perks of a hybrid schedule—you’ll have the best of both worlds, working from home while still connecting with our HQ office and team in person.
SWAG Central: Get your hands on the latest promotional products and be the first to know about new trends in the industry.
Professional Growth: We believe in fostering talent and providing opportunities for you to grow, both personally and professionally.
What you bring to the table:
Stellar relationship-building skills with a knack for clear communication (and a dash of charm). Master multi-tasker who can manage several projects at once without breaking a sweat. Detail-oriented and organized—after all, success is in the details! A go-getter attitude, self-motivated, and driven to exceed expectations. Ability to think critically and offer creative solutions.What You’ll Need:
Demonstrated success in a sales role.Experience in account management or a client-facing role (bonus points if you’ve worked in promo or branding). Familiarity with CRM tools, email, and Microsoft-based applications. Ability to thrive in a dynamic, results-driven environment. A willingness to undergo a background assessment.Physical Requirements
Able to sit at a desk comfortably while working on a computer, for extended periods of time.
Position is located in our Richmond, VA office.
Join the Team! Ready to join a company that’s as passionate about people as it is about SWAG? At BRANDITO, we combine fun with functionality, creativity with strategy, and relationships with results. We can’t wait to meet you!
BRANDITO LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Read LessThe E-Commerce Warehouse Associate will work closely with the Warehouse Manager to accurately and safely pull, pack, and ship orders received on our e-commerce and warehouse management system platforms. The Warehouse Associate must interface well with other team members to create a positive work environment and healthy team culture. Their actions and decisions encourage those who work with them to be dedicated to our vision, mission, and values.
Duties/Responsibilities
Using our Warehouse Management System and E-commerce platforms, fulfill orders and kits accurately and prepare orders to be shipped safely and in a timely manner.Assist in accurately kitting drop shipment projects.Assist in inventory counting, cycle counts, and replenishment when necessary. Sort and place items or materials on racks, shelves, and bins according to set organizational standards and location placement.Ensure secure and safe handling of product and materials in order to maintain inventory accuracy.When needed, assist in loading and unloading trucks, accepting deliveries, and organizing outgoing shipments in the designated areas.Preserve a safe and clean work environment by keeping shelves, shipping areas, and workstations neat.Comply with company safety and OSHA standards.Provide quality service by following company standards and maintaining a positive attitude towards co-workers, guests, clients, and vendors.Assist in executing special projects and customer programs on time and to the quality standards set by the client and warehouse manager.Other duties and tasks as assigned by the warehouse manager.Knowledge, Skills and Abilities:
Interact in a professional, friendly, and polite mannerExcellent attention to detailPositive attitude, and strong desire to succeedWMS Experience preferredRequirements:
Ability to lift up to 50lbsAble to stand, kneel, bend at the knees, squat throughout the dayAbility to maintain a high level of physicality for prolonged periodsAttention to detail and organizational skillsGood communication skillsMust be able to pass a background checkMust be able to work in high temperature environment in the summer months as the warehouse is not air conditionedBRANDITO LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
At BRANDITO LLC, we believe that a diverse and inclusive workplace fosters innovation, creativity, and collaboration. We actively encourage candidates from all backgrounds to apply for our positions.
