At Boston IVF, part of the RMA Network, we are dedicated to helping individuals and families build the families they've always dreamed of. As one of the nation's leading fertility networks, we specialize in advanced reproductive care, including IVF, IUI, fertility preservation, and third-party reproductive services.
We are seeking a welcoming and organized Receptionist to serve as the first point of contact for our patients. The ideal candidate has a strong customer service background, is computer savvy, detail-oriented, and enjoys working in a fast-paced, team-oriented environment while providing an exceptional experience for every patient and visitor.
This is an on-site full-time position Monday - Friday 9:00am-5:00pm EST at our Waltham location.
Job Purpose: The Centralized Patient Scheduler is responsible for performing patient care duties, including but not limited to scheduling new/returning consults and managing/following up new patient inquiries.
Essential Functions and Accountabilities:
Accept phone calls and online inquiries from potential patients. Close the call by appropriately registering and scheduling new and returning patient appointments. Promote Boston IVF. Knowledgeable on the most current and accurate information regarding the doctors and practices for both patients and staff. Assists patients with general inquiries about Boston IVF, our physicians, insurance questions and our reproductive medicine services. Converts those calls to new patient appointments.Resolves problems by clarifying issues; researches and explores answers and alternative solutionsEscalates medical complaints/questions to the appropriate medical professional.Provides timely response to patients’ inquiries by telephone and/or web-based leads consistent with service and quality standards.Documents all communication according to standard operating procedures. Provides notification of any urgent requests, complaints or compliments to the appropriate party or system.Provides availability and schedules appointments within established guidelines. Follows new patient scheduling “scripts” when handling different types of new patient/returning patient appointments.Updates patient information in the CRM database by entering required information. Remains informed regarding all Boston IVF marketing/advertising campaigns and the role of the Patient Liaison in accepting related inquiries by telephone and e-mail.Collaborates with the clinic’s patient services and admin team to ensure schedules are appropriately booked with qualified patients.Academic Training:
High school diploma or equivalent – requiredStudies level: High School Diploma or equivalent (GED)Position Requirements/Experience:
Prior experience with Salesforce is preferred1-2 years of experience in a multi-physician specialty practice - preferredPrior customer service experience requiredKnowledge of customer service principles and practicesKnowledge of administration and clerical processes.Technical Skills:
Excellent computer skills inclusive of Microsoft Office and Salesforce with prior experience in medical scheduling softwareKnowledge of office procedure and office machines (i.e., computers, faxes, copiers, etc.)Knowledge of medical terminologyAbility to communicate (written & verbal) accurately and concisely; must be able to speak clearly over the telephone
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance OptionsRetirement 401K PlanPaid Time Off & Paid HolidaysCompany Paid: Life Insurance & Long-Term Disability & AD&DFlexible Spending AccountsEmployee Assistance ProgramTuition ReimbursementAbout IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: http://www.bostonivf.com & https://www.ivirma.com/
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with Boston IVF of Rochester, NY. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-4:00pm
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient’s visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.Comforts patients by anticipating their anxieties and answering their questions.Follows provider appointment templates and guides patients through their visit.Assesses schedule conflicts and problems with recommendations for solutions.Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.Works closely with patient’s care team to coordinate total patient care.Processes medical records requests.Handles administrative tasks such as filing, sorting faxes, and answering phones.Schedules and confirms appointments.Works with other departments to ensure the office is in excellent condition.Supports office by ordering supplies and maintaining the front desk and waiting room areas.Academic Training:
High School Diploma or equivalent (GED) - requiredAssociate’s degree – a plusArea: Administrative Management or other related fieldPosition Requirements/Experience:
1+ years practical experience working in a similar positionExperience in a patient-facing role - preferredExperience working in medical/healthcare industry2+ years practical experience working in a customer service settingTechnical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR’s) preferred.IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance OptionsRetirement 401K PlanPaid Time Off & Paid HolidaysCompany Paid: Life Insurance & Long-Term Disability & AD&DFlexible Spending AccountsEmployee Assistance ProgramTuition ReimbursementAbout IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: https://rmanetwork.com/ & https://www.ivirma.com/
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Boston IVF | IVI RMA North America is currently seeking a receptionist to join our growing team in our Waltham office.
Schedule: Monday–Friday, 8:00 AM–4:00 PM
This is role is required to work weekend and Holidays on a rotating basis, also required to cross cover the 6:30am-2:30am & 9am-5pm reception shifts when needed.
The Receptionist plays a key role in ensuring an exceptional patient experience. This position is responsible for answering patient phone calls, scheduling appointments, responding to non-clinical requests from patients and staff, and warmly welcoming patients as they move through a structured schedule of appointments. The Receptionist collaborates closely with members of our multidisciplinary team to resolve issues and maintain a positive image of the practice for patients, referring physicians, and the general public.
How You’ll ContributeAt Boston IVF, we do whatever it takes to deliver outstanding patient care. As a receptionist, your responsibilities will include:
Key Responsibilities
Welcome and greet patients and visitors in a professional and compassionate manner
Answer and route patient phone calls
Maintain a calm, composed, and professional demeanor
Anticipate patient needs and anxieties; provide clear and supportive responses to questions
Schedule patient appointments in accordance with physician templates
Identify scheduling conflicts and recommend appropriate solutions
Maintain accurate patient records, including demographic, financial, and insurance information
Collect co-pays and patient payments
Coordinate patient care in collaboration with nursing staff
Partner with the Finance Department to ensure reimbursement and insurance information is complete
Appointment confirmations and patient charting
High School Diploma or GED required; Associate degree preferred
Minimum of 1 year experience as a medical office receptionist
Minimum of 3 years customer service experience
Strong computer proficiency
Excellent listening, communication, and interpersonal skills
Ability to work independently and exercise sound judgment
Comfort working in a fast-paced, high-standard, and occasionally stressful environment
Boston IVF offers a comprehensive benefits package to employees working a minimum of 30 hours per week, including:
Medical, Dental, and Vision Insurance
Paid Time Off and 8+ Paid Holidays
Company-paid Life Insurance, Long-Term Disability, and AD&D
Flexible Spending Accounts
Employee Assistance Program
401(k) Retirement Plan
Optional benefits including Short-Term Disability, Life Insurance, and AD&D buy-up plans, and more
Full-Time Advanced Practice Practitioner (NP or PA)
Job Description
The Advanced Practice Practitioner is responsible for delivering the highest level of patient care at a premier fertility center. The APP assesses, diagnoses and treats patients, administers and orders appropriate tests, interprets laboratory tests, provides education and appropriate management for women in need of reproductive related services. The AP collaborates with physicians and other clinicians in a team-based approach to patient care.
Essential Functions and Accountabilities:
Obtains detailed medical histories, reviews medical records, and performs appropriate physical exams.Performs detailed infertility evaluations, including but not limited to gynecologic exams, procedures, ultrasonography; order appropriate tests, and interprets laboratory values.Collaborate with physicians in development and implementation of treatment plans appropriate to individual patients.Prescribes appropriate medications and provides appropriate referrals.Provides detailed and comprehensive patient counseling and education.Acts as a liaison between collaborating physician and clinical staff to ensure high-level medical care and addresses issues for improvement.Academic Training:
Current board certification in Massachusetts as Physician Assistant, Family Nurse Practitioner or Women’s Health Nurse PractitionerCurrent Massachusetts state license as Nurse Practitioner/ Physician Assistant with prescriptive authorityPosition Requirements/Experience:
*At least two years of previous experience in women's health or reproductive endocrinology and infertilityPrior experience in performing and interpreting GYN US preferredTechnical Skills:
Ability to access, input, and retrieve information from a computer.Comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance OptionsRetirement 401K PlanPaid Time Off & Paid HolidaysCompany Paid: Life Insurance & Long-Term Disability & AD&DFlexible Spending AccountsEmployee Assistance Program
Job Purpose:
The Per Diem Surgical Center Nurse is responsible for all nursing care and activities, ensuring that the highest quality patient care is maintained. This position will train to perform all functions as needed during the pre-operative, surgical and post-operative phases of patient care.
Essential Functions and Accountabilities:
Provides emotional support to the patient during the pre-operative, operative and post-operative stages.Performs all pre-operative and post-operative required activities so that the movement of the surgical procedures are coordinated, ensuring quality patient care.Pre-Operative - Completes patient pre-operative assessment and documents according to policy.Surgical - Performs all operative activities including checking the room for supplies, assisting the surgical technician setting up cases, anticipating the needs of the surgical team, surgical counts, transport of patient and report hand-off to the recovery team.PACU - Receives patient from the operating room with report of pertinent history and procedure (surgery performed, medications, fluids, complications, anesthetic/sedation/reversal agents, emotional status pre-procedure.)Assesses the patient on transfer from the post-anesthesia recovery room and documents that assessment.Monitors patients for condition changes and report any changes to the physician.Reviews the physician’s discharge instructions with the patient and/or the patient’s family and answers any questions the patient or others may have.Assists in the readying of the patient for discharge from the Center so that the patient receives continuity of nursing care. Follows proper infection control and safety precautions in the performance of all duties.Academic Training:
Graduate of an approved School of NursingStudies level: University Education (Bachelor's Degree)Studies area: NursingBLS/ACLS – requiredStudies level: CertificationStudies area: BLS/ACLS
Position Requirements/Experience:
2+ years surgical nursing experience - requiredTechnical Skills:
Proficient in nursing assessment and intravenous therapy.Proficient in computer programs including Excel, Word, and Outlook.IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance OptionsRetirement 401K PlanPaid Time Off & Paid HolidaysCompany Paid: Life Insurance & Long-Term Disability & AD&DFlexible Spending AccountsEmployee Assistance ProgramTuition ReimbursementAbout IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: https://rmanetwork.com/ & https://www.ivirma.com/
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
With more than 150,000 babies born since 1986, Boston IVF is one of the most experienced fertility centers in the world. We proudly offer the most innovative fertility treatments, groundbreaking reproductive technologies – and so much more. We diagnose the most difficult cases. We instill hope. We offer advice and a shoulder to lean on when our patients need it most. Our sole mission is to provide individuals and couples with the best chance for a successful pregnancy – and each day we cherish the bonds we form with our patients.
At Boston IVF | IMIRMA Global, we have a deep commitment to diversity, equality, and inclusion. We are dedicated to building a diverse team, fostering an inclusive culture for every employee, and upholding an environment where everyone is treated with compassion and respect.
Summary
Provides clinical support to physicians and nursing staff to ensure the efficient daily operation of the clinical practice.
Schedule
Monday - Friday, 6:30am - 12:30pm
Essential Duties and Responsibilities (include but are not limited to):
Manages the intake process for new patientsCoordinates clinics for physicians in collaboration with nursing staffAssists physicians during clinic visits and performs basic clinical tasks such as taking vital signsSupports physicians during procedures (e.g., SHG, biopsy, etc.)Prepares charts for upcoming appointmentsOrders supplies and stocks exam roomsInputs appropriate documentation into the computer systemDemonstrates high motivation and strong organizational skillsCapable of managing multiple tasks efficiently, accurately, and professionallyProvides excellent customer servicePossesses strong computer skillsEducation and Experience
2–5 years of medical assistant experience required2–5 years of phlebotomy experience requiredExperience in women’s health preferredExperience in infertility is a definite plusComprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance OptionsRetirement 401K PlanPaid Time Off & Paid HolidaysCompany Paid: Life Insurance & Long-Term Disability & AD&DFlexible Spending AccountsEmployee Assistance ProgramTuition Reimbursement
Per Diem Sonographer – Albany, NY
Job Description:
With more than 150,000 babies born since 1986, Boston IVF is one of the most experienced fertility centers in the world. We proudly offer the most innovative fertility treatments, groundbreaking reproductive technologies – and so much more. We diagnose the most difficult cases. We instill hope. We offer advice and a shoulder to lean on when our patients need it most. Our sole mission is to provide individuals and couples with the best chance for a successful pregnancy – and each day we cherish the bonds we form with our patients.
At Boston IVF, we have a deep commitment to diversity, equality, and inclusion. We are dedicated to building a diverse team, fostering an inclusive culture for every employee, and upholding an environment where everyone is treated with compassion and respect.
Summary:
A Per-Diem Sonographer is needed for our busy practice to help cover patient volumes and vacations. Coverage needs include weekdays, weekends, and holidays.
As a Sonographer at Boston IVF, you will play a vital role in our patients' journeys toward parenthood by providing high-quality imaging services. This position is essential to our mission of delivering innovative and compassionate care, ensuring that each patient receives the support they need during their fertility treatments.
Schedule:
This per diem role is designed to provide consistent coverage during batch cycles and periods of increased patient volume. Standard hours are Monday, 6:30 AM – 1:00 PM; Tuesday through Thursday, 6:30 AM – 12:30 PM (with Wednesdays potentially extending to 1:00 PM as needed); and Saturday and holiday coverage, 7:00 AM – 10:00 AM.
Candidates must be available to work a minimum of 2–3 shifts during each batch week, with flexibility for additional weekday coverage as needed. Availability for weekend, holiday, and on-call rotation coverage is required.
Additionally, this role includes occasional OR coverage for transfers, typically 1–2 days per month, with shift times varying from morning hours up to approximately 3:00 PM.
Education and Experience:
The successful candidate must be ARDMS certified in OB-GYN ultrasound.Fertility ultrasound experience is a plus but not required.If you are passionate about making a difference in the lives of individuals seeking fertility solutions, we invite you to apply today and join our compassionate team at Boston IVF.
Benefits:
We offer a comprehensive benefits package for employees working 30+ hours per week:
Medical, Dental, and Vision Insurance401(k) Retirement PlanPaid Time Off & Paid HolidaysCompany-paid Life Insurance, AD&D, and Long-Term DisabilityFlexible Spending AccountsEmployee Assistance ProgramTuition ReimbursementAbout IVIRMA
IVIRMA is the world’s largest group devoted exclusively to human Assisted Reproductive Technology. Through innovation, research, and clinical excellence, IVIRMA continues to advance the science of human reproduction while maintaining a singular focus: helping patients build families.
Per Diem Sonographer – Syracuse, NY
Job Description:
With more than 150,000 babies born since 1986, Boston IVF is one of the most experienced fertility centers in the world. We proudly offer the most innovative fertility treatments, groundbreaking reproductive technologies – and so much more. We diagnose the most difficult cases. We instill hope. We offer advice and a shoulder to lean on when our patients need it most. Our sole mission is to provide individuals and couples with the best chance for a successful pregnancy – and each day we cherish the bonds we form with our patients.
At Boston IVF, we have a deep commitment to diversity, equality, and inclusion. We are dedicated to building a diverse team, fostering an inclusive culture for every employee, and upholding an environment where everyone is treated with compassion and respect.
Summary:
We are seeking an experienced Ultrasound Sonographer to join our Syracuse Fertility Clinic in DeWitt, New York.
Schedule: This per diem role is intended to provide consistent coverage during batch cycles and periods of increased patient volume. Standard hours are Monday through Friday from 6:00 AM to 2:00 PM, with Saturday and holiday shifts from 7:00 AM to 10:00 AM, and occasional extended hours as needed. Candidates must be available to work a minimum of 2–3 shifts during each batch week, with flexibility for additional weekday coverage as needed. Availability for weekend, holiday, and on-call rotation coverage is required.
*This position specifically requires consistent availability on Mondays and Fridays from 6:00 AM to 1:00 PM. In addition, the selected candidate will assist with operating room transfers and should be available to work one Wednesday and one Thursday per month (approximately 4–6 hours each day). Flexibility is essential, including the ability to provide coverage for colleagues during vacations or absences.
The ideal candidate must hold ARDMS certification in OB-GYN ultrasound. Experience in infertility ultrasound is preferred. Occasional coverage at our Rochester, NY clinic may also be requested and is open for discussion.
As a Sonographer at Boston IVF, you will play a vital role in our patients' journeys toward parenthood by providing high-quality imaging services. This position is essential to our mission of delivering innovative and compassionate care, ensuring that each patient receives the support they need during their fertility treatments.
Education and Experience:
The successful candidate must be ARDMS certified in OB-GYN ultrasound.Fertility ultrasound experience is a plus but not required.IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance OptionsRetirement 401K PlanPaid Time Off & Paid HolidaysCompany Paid: Life Insurance & Long-Term Disability & AD&DFlexible Spending AccountsEmployee Assistance ProgramTuition ReimbursementAbout IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: https://rmanetwork.com/ & https://www.ivirma.com/
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Location: Boston IVF – Massachusetts
Status: Per-Diem and Part-Time Opportunities
About Boston IVF
Boston IVF is one of the most recognized fertility centers in the nation, with more than 150,000 babies born since 1986. Our sonographers play a vital role in providing compassionate care, patient education, and coordination throughout every step of the fertility journey.
We are proactively building our pipeline of talented Sonographer to ensure continuity of care and support our clinical teams across Massachusetts locations. As a Sonographer at Boston IVF, you will play a vital role in our patients' journeys toward parenthood by providing high-quality imaging services. This position is essential to our mission of delivering innovative and compassionate care, ensuring that each patient receives the support they need during their fertility treatments.
Why We’re Hiring
We are preparing for upcoming coverage needs and long-term staffing growth across several sites. This evergreen posting allows us to stay connected with qualified candidates who can step into per diem or part-time roles as opportunities become available.
What We’re Looking For
✅ The successful candidate must be ARDMS certified in OB-GYN ultrasound
✅ Experience in fertility, women’s health, OB/GYN, ambulatory care, or related fields preferred
✅ Exceptional communication and patient-centered care skills
✅ Availability beginning as early as February, with ongoing openings throughout winter and spring
Role Options
Per Diem – On-call and as-needed coverage with required IVF experiencePart-Time, Benefitted – 30 hours per week with required IVF experiencePart-Time – 24 hours per week with required IVF experienceWhat We Offer
Comprehensive onboarding and IVF-specific clinical trainingA collaborative, supportive work environmentCompetitive pay and benefits (based on employment status)Opportunities for professional growth within our expanding network
How to Apply
Submit your resume and note your preferred schedule (per diem or part-time) and earliest start date. Qualified applicants will be contacted for pre-screening and added to our active candidate pool for upcoming openings.
Read LessLocation: Boston IVF – Massachusetts
Status: Per-Diem and Part-Time Opportunities
About Boston IVF
Boston IVF is one of the most recognized fertility centers in the nation, with more than 150,000 babies born since 1986. Our sonographers play a vital role in providing compassionate care, patient education, and coordination throughout every step of the fertility journey.
We are proactively building our pipeline of talented Sonographer to ensure continuity of care and support our clinical teams across Massachusetts locations. As a Sonographer at Boston IVF, you will play a vital role in our patients' journeys toward parenthood by providing high-quality imaging services. This position is essential to our mission of delivering innovative and compassionate care, ensuring that each patient receives the support they need during their fertility treatments.
Why We’re Hiring
We are preparing for upcoming coverage needs and long-term staffing growth across several sites. This evergreen posting allows us to stay connected with qualified candidates who can step into per diem or part-time roles as opportunities become available.
What We’re Looking For
✅ The successful candidate must be ARDMS certified in OB-GYN ultrasound
✅ Experience in fertility, women’s health, OB/GYN, ambulatory care, or related fields preferred
✅ Exceptional communication and patient-centered care skills
✅ Availability beginning as early as February, with ongoing openings throughout winter and spring
Role Options
Per Diem – On-call and as-needed coverage with required IVF experiencePart-Time, Benefitted – 30 hours per week with required IVF experiencePart-Time – 24 hours per week with required IVF experienceWhat We Offer
Comprehensive onboarding and IVF-specific clinical trainingA collaborative, supportive work environmentCompetitive pay and benefits (based on employment status)Opportunities for professional growth within our expanding network
How to Apply
Submit your resume and note your preferred schedule (per diem or part-time) and earliest start date. Qualified applicants will be contacted for pre-screening and added to our active candidate pool for upcoming openings.
Read Less