Join One of Long Island's Leading Independent Insurance Agencies
At Borg Insurance Agency & Associates, we've built our reputation by combining exceptional client service with outstanding technical expertise. As we continue to grow, we're looking for an organized, detail-oriented professional to join our Commercial Underwriting team.
As an Senior Claims Advocate, you'll play a critical role in helping our underwriters and account executives move business efficiently from submission to binding while ensuring every client receives the high level of service that defines Borg.
This position is ideal for someone who enjoys organization, thrives in a fast-paced environment, and takes pride in producing accurate, high-quality work. Every day brings new challenges, new accounts, and opportunities to learn more about commercial insurance.
What You'll Do
As part of our Claims team, you'll provide operational support throughout the commercial insurance placement process.
Your responsibilities will include:
Serve as the primary claims advocate for personal and commercial insurance clients. Report new claims to insurance carriers. Guide clients through every stage of the claims process. Communicate proactively with clients regarding claim status and expectations. Work directly with carrier adjusters to facilitate timely claim resolution. Advocate for clients when service delays or coverage concerns arise. Review coverage questions and assist clients in understanding policy provisions. Coordinate with producers and account managers to ensure seamless client communication. Maintain complete documentation within Applied EPIC. Assist clients following catastrophic losses with compassion and professionalism. Identify trends and opportunities to improve the agency's claims service experience. Help educate clients on claim prevention and risk management.What Makes Someone Successful Here
Our most successful team members share several characteristics:
Calm during stressful situations. Exceptional communicators. Organized and detail-oriented. Patient and empathetic. Confident without being confrontational. Able to build trust quickly. Highly accountable. Persistent when following up with carriers. Comfortable managing multiple complex claims simultaneously.Most importantly, they genuinely enjoy helping people.
Qualifications
Minimum 5+ years of property & casualty claims experience. Independent agency claims experience strongly preferred. Commercial insurance claims experience preferred. New York Property & Casualty License preferred. Thorough understanding of personal and commercial insurance coverages. Strong knowledge of claims handling practices. Excellent written and verbal communication. Strong organizational and time management skills. Experience with Applied EPIC is a plus. Ability to build positive relationships with clients, adjusters, and carrier claim representatives.Location
While in person / hybrid is strongly preferred Fully Remote may be considered for a stand out candidate.If you're looking for a career where your work matters, your attention to detail is valued, and your contributions directly impact client success, we'd love to hear from you.
Read LessAt Borg Insurance Agency & Associates, we've been helping protect Long Island families, businesses, and communities since 1971. As a family-owned independent insurance agency, we've built our reputation on professionalism, technical expertise, integrity, and exceptional client service.
We're proud to combine the resources of a large independent agency with the personalized service and close relationships that only a family-owned business can provide.
As we continue to grow, we're seeking an experienced Senior Personal Lines Account Executive to join our Personal Insurance team.
This is an excellent opportunity for an experienced insurance professional who enjoys building lasting client relationships, solving complex coverage challenges, and serving as a trusted advisor to individuals and families—including clients with sophisticated and high-value insurance needs.
About the RoleAs a Senior Personal Lines Account Executive, you'll manage a portfolio of personal insurance clients while delivering the exceptional service and technical expertise that define Borg Insurance.
You'll work closely with Producers, Claims Advocates, carrier partners, and our service team to develop customized insurance solutions while ensuring clients receive proactive advice throughout the life of their policies.
Rather than simply processing transactions, you'll become a trusted resource clients rely upon to protect what matters most.
What You'll DoManage and service a portfolio of personal insurance clients ranging from standard to high-net-worth householdsAdvise clients on appropriate insurance solutions including: Personal Auto,,Homeowners, Personal Umbrella, Valuable Articles. Inland Marine, Watercraft, Excess Liability, Other specialty personal insurance productsReview existing coverage and proactively identify opportunities to improve clients' protection.Prepare and present insurance proposals for standard, preferred, high-net-worth, and excess & surplus lines markets.Underwrite, quote, and bind new and renewal business using comparative rating platforms and carrier systems.Manage policy renewals, endorsements, remarketing, and account servicing.Coordinate with Producers, Claims Advocates, Accounting, and carrier partners to deliver an outstanding client experience.Utilize Applied EPIC and other technology platforms to maintain accurate documentation and workflow.Stay current on carrier products, underwriting guidelines, and emerging personal insurance trends.Identify cross-selling opportunities while always acting in the client's best interest.What Makes Someone Successful at Borg
Our most successful Account Executives share several characteristics:
Exceptional client relationship skills.Strong technical insurance knowledge.Outstanding attention to detail.Excellent communication and problem-solving abilities.Professionalism and sound judgment.Accountability and reliability.Ability to prioritize multiple clients and deadlines.Collaborative mindset.Curiosity and commitment to continuous learning.Passion for delivering exceptional client experiences.We value professionals who take ownership, anticipate client needs, and continuously look for ways to improve both the client experience and our internal processes.
QualificationsActive New York Property & Casualty License required.Minimum of three years of Personal Lines insurance experience.Experience servicing high-net-worth clients strongly preferred.Strong knowledge of Personal Auto, Homeowners, Umbrella, Valuable Articles, Watercraft, and specialty personal insurance products.Experience with wholesalers, excess & surplus lines markets, and non-standard risks is a plus.Experience quoting and binding business across multiple carriers.Excellent written and verbal communication skills.Strong organizational and time management abilities.Experience with Applied EPIC preferred.Comfortable using comparative raters, carrier portals, and modern insurance technology. Read LessBuild a Career with One of Long Island's Leading Independent Insurance Agencies
At Borg Insurance Agency & Associates, we've been helping businesses protect what they've built since 1971. As a family-owned independent agency, we've earned our reputation through professionalism, integrity, technical expertise, and an unwavering commitment to our clients.
We're looking for a Commercial Construction Account Associate to join our growing Construction Insurance team.
This position is ideal for someone who enjoys organization, thrives in a fast-paced environment, and wants to build a long-term career in commercial insurance. You'll work alongside experienced Account Executives and Producers servicing construction businesses ranging from local contractors to large commercial operations.
No two days are the same—and your work will directly impact our clients' ability to bid projects, satisfy contract requirements, and keep their businesses moving.
What You'll Do
As a Commercial Construction Account Associate, you'll help support one of our busiest and most specialized departments by providing exceptional service to construction clients and supporting our Account Executives.
Responsibilities include:
Process policy changes, endorsements, audits, cancellations, and premium finance agreements. Prepare certificates of insurance, additional insured endorsements, waivers of subrogation, and other construction-related documentation. Review policies for accuracy and ensure client requests are completed promptly. Track outstanding requests with insurance carriers and wholesale brokers. Request and review loss runs when needed. Assist with policy checking and quality control before delivery. Maintain complete and accurate documentation within Applied EPIC. Communicate professionally with clients, insurance carriers, wholesalers, attorneys, lenders, and project managers. Support Producers and Account Executives throughout the policy lifecycle. Assist with renewals and other department initiatives.What Makes This Role Different
Construction insurance moves quickly.
Clients often need certificates immediately to begin work, satisfy contract requirements, or gain access to job sites.
Success in this role requires someone who can:
Prioritize competing deadlines. Stay calm under pressure. Communicate confidently with clients. Solve problems quickly. Deliver consistently accurate work. Think ahead rather than simply react.If you enjoy a fast-paced environment where your work truly matters, you'll thrive here.
What Makes Someone Successful at Borg
Our strongest team members share several characteristics:
Exceptional attention to detail. Strong organizational skills. Accountability and reliability. Professional communication. Sense of urgency. Positive attitude. Strong follow-through. Team-first mentality. Curiosity and willingness to learn. Pride in delivering outstanding client service.We're looking for someone who owns their work, embraces continuous improvement, and wants to become an expert in commercial insurance.
Qualifications
Active New York Property & Casualty License required. Commercial construction insurance experience required Experience with Applied EPIC preferred. Strong Microsoft Office skills. Excellent written and verbal communication. Ability to manage multiple priorities while maintaining accuracy. Commitment to professionalism and exceptional client service. Read LessAt Borg Insurance Agency & Associates, we've built our reputation by combining exceptional client service with outstanding technical expertise. As we continue to grow, we're looking for an organized, detail-oriented professional to join our Commercial Underwriting team.
As an Underwriting Account Associate, you'll play a critical role in helping our underwriters and account executives move business efficiently from submission to binding while ensuring every client receives the high level of service that defines Borg.
This position is ideal for someone who enjoys organization, thrives in a fast-paced environment, and takes pride in producing accurate, high-quality work. Every day brings new challenges, new accounts, and opportunities to learn more about commercial insurance.
What You'll DoAs part of our Underwriting/Marketing team, you'll provide operational support throughout the commercial insurance placement process.
Your responsibilities will include:
Assist with new business submissions and commercial renewal remarketing.Review applications and supporting documentation for completeness and accuracy.Coordinate the binding process, ensuring all required subjectivities are satisfied.Prepare Premium Finance Agreements.Process Certificates of Insurance accurately and promptly.Request and organize loss runs from insurance carriers.Maintain accurate underwriting files and documentation within our agency management system.Prepare proposals, comparison summaries, and other client-facing materials.Support Underwriters and Account Executives throughout the marketing and placement process.Communicate professionally with insurance carriers, brokers, clients, and internal team members.Assist with special projects and departmental initiatives as assigned.What Makes Someone Successful HereOur most successful team members share several characteristics:
Exceptionally organizedHighly detail-orientedDependable and accountableStrong sense of urgencyCalm under deadlinesExcellent written and verbal communication skillsPositive, collaborative attitudeContinuous learner who enjoys improving processesTakes ownership and follows throughWe value people who don't simply complete tasks. We value professionals who think ahead, solve problems, and continuously look for ways to improve the client and team experience.
QualificationsCommercial insurance experience is requiredExperience in underwriting support, account management, agency operations, or client service is highly desirable.Experience with Applied EPIC is a plus.Strong Microsoft Office proficiency.Excellent organizational and multitasking abilities.Ability to work accurately in a deadline-driven environment.Outstanding attention to detail.New York Property & Casualty License preferred or willingness to obtain.LocationWhile in person / hybrid is strongly preferredFully Remote may be considered for a stand out candidate.If you're looking for a career where your work matters, your attention to detail is valued, and your contributions directly impact client success, we'd love to hear from you.
Read LessAt Borg Insurance Agency & Associates, we believe exceptional service starts with the very first interaction. Every phone call, every visitor, and every question is an opportunity to build trust.
We're looking for someone who is organized, professional, dependable, and genuinely enjoys helping people. This isn't simply a receptionist position—it is one of the most important roles in our agency. You will be the first voice our clients hear and the first face they see.
If you thrive in a fast-paced environment, remain calm under pressure, and take pride in making sure nothing falls through the cracks, we'd love to meet you.
What You'll DoAnswer and route a high volume of incoming telephone calls accurately and professionally.Welcome clients, visitors, and business partners with warmth and professionalism.Help callers feel heard, understood, and confident that their concerns will be addressed.Calmly assist clients who may be frustrated or upset, gathering information and connecting them with the appropriate team member.Maintain the front office and reception area to reflect the professionalism of our agency.Manage conference room, office and kitchen supplies and coordinate inventory and ordering.Open and close our Northport office each business day.Occasionally assist with opening or closing our Huntington office as business needs require.Receive and distribute mail and deliveries.Provide administrative support to various departments as needed.Work closely with our service teams to ensure clients receive timely assistance.The Person We're Looking ForThe ideal candidate is someone others naturally rely on.
You are dependable, accountable, and understand that people are counting on you every day. You communicate professionally, stay composed during busy periods, and don't become flustered when multiple priorities compete for your attention.
You understand that every caller deserves patience and respect, whether they're calling with a simple question or a difficult problem.
You enjoy being organized, solving problems, and helping create an outstanding client experience.
QualificationsPrevious receptionist, administrative assistant, customer service, hospitality, or front desk experience preferred.Excellent verbal and written communication skills.Professional telephone presence.Strong organizational and multitasking abilities.Comfortable working with computers and learning new software.Ability to prioritize while maintaining accuracy.Positive attitude with a genuine desire to help others.Reliable transportation and excellent attendance.Success in This Role Looks LikeEvery caller feels welcomed and cared for.Calls are routed quickly and accurately.Visitors receive a professional, friendly experience.The office runs smoothly because details are handled before they become problems.Team members know they can count on you.You consistently arrive on time, prepared, and ready to contribute.Our CultureAt Borg Insurance Agency & Associates, we believe great service begins with great people. We invest in technology, continuously improve our processes, and work together to create an environment where employees can grow professionally while delivering an exceptional client experience.
We're looking for someone who shares our commitment to professionalism, accountability, teamwork, and doing the right thing—even when no one is watching.
BenefitsCompetitive compensationPaid time offHealth benefitsRetirement planOngoing training and professional developmentSupportive, team-oriented workplaceStable, growing independent insurance agency with opportunities for long-term career growthIf you're looking for more than "just a receptionist job" and want to become an important part of a professional team that values reliability, service, and accountability, we'd love to hear from you.
Apply now
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