About the Role
BFC Solutions is seeking a Training Director, Frontline Enablement to build and lead an enterprise training function with a heavy focus on our route-based frontline workforce. This role is based in Nashville and requires regular in-office presence to support cross-functional collaboration and execution. The Training Director will own frontline onboarding and early-tenure readiness, partner closely with Safety to strengthen safety training and compliance, and drive measurable improvements in operational efficiency through practical, standardized training and reinforcement models.
Why choose BFC Solutions
Enterprise-level scope with the ability to influence outcomes across a national footprint. High visibility and direct partnership with senior leadership-your work will matter and move quickly. A growth-oriented environment where you can build, standardize, and scale programs that improve performance. Strong cross-functional collaboration across Operations, HR, Safety, Fleet, and Finance. Competitive pay and benefits, with opportunities for career growth as the company continues to expand.What You'll Do
Frontline Onboarding (Primary Focus)
Own the end-to-end onboarding experience for frontline roles from pre-boarding through the first 90 days, including role-based learning paths, proficiency milestones, and supervisor reinforcement. Build structured 30/60/90-day plans for prioritized frontline roles that clearly define expectations, milestones, and readiness to work independently (as applicable). Partner with Operations and HR to ensure onboarding is operationally realistic, consistently delivered across regions, and reinforced through leader routines (ride-alongs, coaching checklists, and sign-offs). Improve early-tenure retention and reduce quick quits by strengthening role clarity, readiness, and manager follow-through during the first 90 days.Safety Readiness and Training (Primary Focus)
Partner with the Safety Director to embed safety into frontline onboarding and ongoing training, ensuring employees are safety-ready before independent field work (as applicable). Build and maintain practical, role-relevant safety training content and tracking (hazard identification, ladder/fall prevention, tools/equipment safety, customer-site readiness, vehicle/driver expectations, and LOTO as applicable). Equip frontline leaders with reinforcement tools (safety moments, coaching checklists, observation guides) and ensure training completion and documentation discipline.Frontline Efficiency and Standard Work (Primary Focus)
Design and deploy training that improves operational execution and efficiency, including route readiness, job closeout and documentation expectations, quality standards, and customer communication behaviors. Partner with Operations leaders to identify performance gaps and process friction, then translate those into targeted training, job aids, and field-ready playbooks. Support systems/process rollouts with training, quick guides, and leader enablement to drive adoption and consistency (e.g., scheduling, timecard practices, field reporting tools, as applicable).Training Systems, Delivery, and Measurement
Establish curriculum architecture, content standards, and version control to ensure consistent training across regions and roles. Lead a blended delivery model (in-person, virtual, field-based, digital) and train-the-trainer approaches to scale across a dispersed workforce. Build measurement and reporting that ties training to business outcomes, including time-to-ramp, 30/60/90-day retention, safety readiness, incident trends for new hires, completion and proficiency validation, and quality/rework indicators.Leadership Enablement
Build supervisor enablement programs focused on frontline leader routines: huddles, coaching, observations, accountability conversations, and reinforcement of onboarding and safety expectations. Provide leaders with practical toolkits to assess proficiency and sustain performance (checklists, scorecards, coaching guides, and standard work).What You Bring
Required
Bachelor's degree in Organizational Development, Education, HR, Business, or related field (or equivalent experience). 8+ years of progressive training/learning leadership experience, including significant experience supporting frontline and distributed workforces. Demonstrated success improving frontline onboarding outcomes, safety readiness, and operational efficiency through scalable training systems. Strong program management skills and the ability to drive adoption through leader routines and field reinforcement. Experience with LMS platforms, content development, facilitation, and training analytics. Ability to travel nationally up to 25-40%. Ability and willingness to work primarily from BFC's Nashville office (this role is not remote).Preferred
Experience in route-based services, facilities maintenance, construction trades, logistics/transportation, or manufacturing. Experience building train-the-trainer models and supervisor reinforcement systems. CPTD/ATD credentials or instructional design certification a plus.
How to Apply
Apply with your resume (and optional cover letter). Qualified candidates will be contacted for an initial conversation.
BFC Solutions is an Equal Opportunity Employer. We do not discriminate based on any legally protected status.
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Read LessBFC Solutions is launching an exciting new project with a major national customer and we are looking for motivated, dependable people to join our team!
This project is focused on refrigeration and display case cleaning. For the right candidate, this role can lead to a permanent, year-round Service Technician position with one of the fastest-growing companies in HVAC preventative maintenance. This position may include one week (Monday night through Thursday night) of overnight travel within this region.
Why Join BFC Solutions?
• Weekly pay
• 401(k) with employer matching
• Health, dental, and vision insurance
• Company vehicle and company-provided cell phone
• Paid time off and 8 paid holidays
• Excellent advancement opportunities
• Paid training
• Tools, uniforms, and supplies provided
What You Will Do:
• Clean and maintain refrigeration and display cases in retail and commercial environments
• Support preventative maintenance initiatives for nationally recognized brands
• Travel to job sites as part of a mobile team
• Work independently with remote supervision and support
• Use company and customer technology platforms to document work
• Opportunity to transition into a Service Technician role working on HVAC systems and rooftop air ventilation equipment
What We Are Looking For:
• Minimum age of 21 (for company vehicle insurance)
• Valid driver’s license with a good driving record
• Comfortable working at heights up to 40 feet and using extension ladders
• Ability to meet OSHA ladder safety requirements
• Weight under 275 lbs due to ladder restrictions
• Ability to work outdoors in all weather conditions
• Ability to lift and carry up to 75 pounds repeatedly
• Willingness to work 45–50 hours per week if needed
• Strong work ethic, integrity, and customer service mindset
• Comfortable using technology and working independently
Preferred Experience:
• Commercial HVAC maintenance
• Construction or roofing work
• Cable installation or route-based work
• Facility or grounds maintenance
• Delivery, installation, or field service roles
At BFC Solutions, we value our technicians. From paid training to long-term career growth, you’ll have the support, tools, and opportunities to succeed in a growing industry.
Are you looking for an opportunity to independently service a territory with the ability to spend most of that time outdoors? What if that opportunity included competitive pay and a generous benefits package, with the largest HVAC preventive maintenance company in the nation? The BFC Solutions team is excited to meet you to explore a Filter Technician role open near you!
As a Filter Tech you will enjoy the following benefits:
Monday- Friday workday, plus overtime as needed, to include weekends
Competitive pay rate
Weekly paycheck
Company take-home vehicle, dedicated to company use
Company phone
Overnight travel with expenses paid
The BFC benefits package includes:
Health insuranceVision insuranceDental insurance401(k) with employer matching8 paid holidaysPaid time offMultiple opportunities for career advancementAs a BFC Solutions Filter Technician, you will replace air filters and perform basic HVAC maintenance primarily in rooftop air ventilation and HVAC systems for retail and commercial customers.
Job Requirements:
Must be at least 21 years of age to operate the company vehicle.Must possess and maintain a valid driver's license and have a good driving record (no DUIs or multiple infractions, subject to monthly review).Must live within 40 miles of the designated region.Must be comfortable and confident working at heights up to 40 feet above ground level and using extension ladders.Must weigh less than 275 pounds to meet ladder safety and weight limit requirements.Must be comfortable working outside in all weather conditions.Proven success working independently with remote supervision.Must be willing and able to work overtime as required.Must be able to lift and carry up to 75 poundsOvernight travel required during peak times. Meals and accommodation are paid for by the company. Additional details are to be provided during your interview with the hiring manager.Preferred work experience includes any of or a combination of the following:
Facility and/or grounds maintenanceConstructionHVACCable installationRoute drivingRoofing#ind123
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