Job DescriptionJob DescriptionBenefits:
Bonus based on performanceWellness resources
Job Title: BODYROK Franchise Coordinator
Location: Hybrid remote and in studio
Position Overview
The Franchise Coordinator supports the day-to-day operations and development of the assigned BODYROK franchise owners. This role serves as a key point of contact for franchise owners, ensuring compliance with brand standards, supporting studio openings, and coordinating communication, training, and operational resources between corporate teams and franchisees.
Key Responsibilities
Franchisee Support & Communication
Serve as a primary liaison for franchise owners, responding to operational questions and requestsCoordinate and track franchisee KPIs, communications, announcements, and system updatesSupport franchisees throughout the development and studio opening processSchedule and host weekly check-in calls (pre-opening) and weekly KPI calls (post-opening) with assigned franchiseesBe prepared to make recommendations based on resultsProvide weekly franchisee updates to the BODYROK corporate teamDevelopment & Opening Coordination
Track development and status of franchise owners via internal checklists and checklists assigned to the franchiseesCoordinate training, equipment orders, vendor timelines, and all other pre-opening requirementsFlag delays or compliance concerns and escalate as neededBrand Standards & Compliance
Monitor franchisee compliance with required vendors, operational standards, opening schedules, and the required number of instructorsMaintain accurate franchise records, files, and development trackers (checklists)Assist with compliance and outstanding notices, reminders, and follow-upsTraining & Operations Support
Coordinate training schedules and certification requirements for owners and their staffLead assigned instructor trainings and coordinate post-training workshopsConduct post-opening studio visits and auditsQualifications
2+ years of experience in franchise operations, fitness/hospitality operations, or administrative coordinationStrong organizational skills with the ability to manage multiple projects and deadlinesExcellent written and verbal communication skillsComfortable working with contracts, timelines, and operational requirementsTravel and the ability to work some weekends are requiredThere is no additional pay for weekends worked Candidate must be based in Chicago
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