Area Manager - Houston, TX At Boardroom we are performance driven through the lens of our people-first culture. As an Area Manager, you enjoy the journey of developing extraordinary salon teams, creating best in class client experiences, and impacting growth across Boardroom locations. You direct a multi-unit portfolio of salons (8 locations) by planning strategies and delivering consistent implementation that advances the business. You are an inclusive leader who develops diverse teams that know their markets, communities, and clients. You have a team player mentality, can quickly adapt to change, and have a persistently positive attitude. You lead by example through your service to others and strive to have a positive impact on everyone you encounter - client, team, brand, and community.
Position Objectives Responsible for the execution of all People, Sales, and Profit initiatives, processes, and standards for all assigned salon locations as defined and outlined by Boardroom Salon and the Chief Operating Officer Routinely visit and be present in all assigned salon locations based on strategic need and aligned with the direction of the Chief Operating Officer Develop salon-level strategies to achieve each location's financial, operational, and service goals, while addressing each salon's unique strengths and opportunities Serve as a resource by providing expertise on key client issues, team staffing and management, salon operations, and Boardroom policies and procedures Collaborate with company leadership to provide exceptional support to all assigned salon locations and the brand by providing timely and relevant feedback on all operational initiatives and SOPs Proactively identify problems and opportunities and propose solutions to the Chief Operating Officer Demonstrate a collaborative team approach at all levels
People Responsibilities Own and facilitate on-the-ground recruiting efforts as well as actively monitor and respond to leads from external sources (e.g. Paycor, ZipRecruiter, Indeed...etc.) to achieve established staffing levels Oversee and facilitate the onboarding process for all new hires, ensuring that we instill Boardroom culture into each member of the team Ensure all assigned salons have adequate staffing for each business day; allocate team members between salons as needed Plan, organize, and ensure the quality execution of all training and development standards for all salon team members, from new hire training to succession development Motivate, coach, and strengthen salon teams to consistently deliver a premium client experience and bring the Boardroom's brand mission and values to life each business day Provide observations, evaluations, and feedback on training effectiveness Conduct and/or coordinate technical training, client service training, and ongoing education for salon teams Deliver routine communication to salon teams through approved brand tools and processes Facilitate and conduct all performance management requirements such as annual reviews, one-on-ones, performance plans...etc.
Sales & Profit Responsibilities Take ownership in client relations and interactions, resolving all escalated client issues and responding to salon review feedback through all social channels Develop comprehensive sales growth strategies, ensure effective execution of sales initiatives, and actively participate and engage in Boardroom Marketing activities Drive awareness and make recommendations for improving salon performance to maximize sales while managing ROI of marketing initiatives Effectively execute brand marketing campaigns and strategies and provide direct influence over all assigned salon's sales opportunities by representing market expertise and maximizing brand exposure opportunities Maintain full responsibility for financial performance directly impacting assigned salon operations Perform financial analysis of individual salons and makes recommendations for improvements Accountable to all aspects of salon profitability - planning, management, and performance Analyze area business trends and financial data to assess and improve salon performance, both operationally and financially
Operations Systems & Process Responsibilities Ensure payroll is complete, correct, and processed on time for all assigned salons Ensure and validate monthly inventory counts for accuracy and completeness Perform People-Sales-Process salon visits, documenting critical business findings and outlining key action items to drive opportunities to closure Coordinate and ensure all ordering is completed on time, and that all salon needs are met (Back Bar, General-Professional-Burmax, Clayton Kendall...etc.).
Qualifications & Requirements Must have flexible availability and be able to work weekends in a fast-paced environment Demonstrate loyalty, integrity, motivation, dependability, empathy, and professionalism Self-starter who can set priorities and act with limited daily interaction Strong organizational, interpersonal, and problem-solving skills Willing and able to travel to support operations in alignment with the needs of the business Strong background in recruiting and retaining high-quality talent Retail or equivalent multi-unit experience managing 5 or more stores, including full P&L responsibility 5+ years of management experience leading a diverse team across multiple geographic locations, including training and coaching, with strong leadership and communication skills 3+ years of experience in a customer service-oriented role Knowledge of salon industry operations a plus
Education & Training Current Cosmetology License a plus Bachelor's Degree or similar relevant experience
About Boardroom Boardroom Salon for Men is a fast-growing premium men's grooming brand redefining the modern barbershop through elevated service, a refined membership model, and a commitment to exceptional client experience. Backed by a results-driven, entrepreneurial team, we operate with startup velocity-constantly testing, learning, and scaling what works to build the future of men's grooming. Boardroom has expanded into new locations, becoming a national brand with over 55 locations, recently acquiring Austin's Finley's Barbershops.
Why join our team? At Boardroom Styling Lounge, we believe in taking care of our team just as much as we do our clients. Here's what you can look forward to when you join us:
Career Growth - Advance your career with ample opportunities to grow Comprehensive Benefits - Health, Dental, Vision, Short- & Long-Term Disability, and Life Insurance after just 60 days* 401K with Match- Secure your future with a retirement plan that has a discretionary match Paid Time Off - 3 weeks of paid time off! Paid Holidays - Enjoy up to 7 paid holidays annually Wellness Perks - Discounted gym and med-spa benefits to enhance your wellness and self-care Exclusive Employee Discounts - Save on the services and products you love Employee Assistance Program - Support when you need it most
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