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Block
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  • Staff Software Engineer, Cash App Banking  

    - New York County
    It all started with an idea at Block in 2013. Initially built to take... Read More
    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Cash App, we strive to build the best consumer financial products in the world. The Cash App Banking team aspires to make Cash App the primary place for our customers to store, manage, and move money across all their banking needs. We achieve this by providing various offerings including a range of deposit and transfer options, savings and automation tools, and a suite of benefits for Banking customers, all while ensuring a fast and reliable experience. As a staff software engineer on the Cash App Banking server engineering team, you will help lead the overall technical strategy of the team, through close collaboration across teams and disciplines. In addition, you'll drive cross-cutting architectural decisions and infrastructure improvements to make our systems more robust and scalable. You will also foster the growth of aspiring engineers to expand their scope of influence beyond their immediate teams. The things that you build will create significant impact at scale and will fundamentally change the consumer banking landscape as we know it today. You Will Partner closely with product managers, designers, engineers, and business leads to develop, communicate and execute technical strategies that benefit the Banking organization Play a critical role in influencing leaders across the organization and company to drive consistent, sound and efficient technical decisions Stay close to the details of systems that power our products by directly contributing to technical designs and staying hands on with code contributions Hold your teammates and yourself to high engineering standards Leverage your experience and knowledge to grow your teammates' technical breadth and depth through direct coaching and mentoring Apply an AI-first mindset in your everyday work, raising the bar of AI application across the team by staying connected to efforts across the organization You Have 12+ years of software development or equivalent experience 3+ years of experience leading large scale features, which includes planning, managing and executing on the delivery projects in a timely manner while maintaining a high quality bar Drive and experience in identifying, aligning and landing globally optimal solutions in a system with many moving parts The ability to design and build creative solutions to complex problems A strong track record in helping other engineers grow Bachelor's Degree or Diploma in Computer Science, Computer Engineering, Software Engineering, or equivalent experience Technologies We Use and Teach Java, Kotlin AWS HTTP, JSON, gRPC, Protocol Buffers OkHttp, Jetty, JUnit, Guice Hibernate, Aurora, MySQL, DynamoDB, Redis Kafka, event-driven architecture, microservices DataDog Buildkite, Gradle We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Read Less
  • Remote Staff Machine Learning Engineer, Underwriting and Credit  

    - Tarrant County
    Block builds technology to increase access to the global economy. Acro... Read More
    Block builds technology to increase access to the global economy. Across our ecosystem, including Square and Cash App, we create tools that help businesses run and grow, and individuals move, manage, and grow their money with confidence. Square empowers sellers of all sizes with integrated, omnichannel tools to accept payments, manage operations, access financial services, and reach customers across online and in-person channels. Cash App complements this by providing a fast, accessible financial platform for millions of people to send, spend, save, invest, and borrow, helping redefine how individuals interact with money.Operating at massive scale across both ecosystems means trust and safety are foundational. Our teams build systems that protect real people and businesses, safeguard financial activity, and ensure our products remain reliable, secure, and easy to use. Block is a global, distributed company with a culture rooted in ownership, creativity, and impact. Whether supporting sellers on Square or customers on Cash App, we’re united by a shared mission: to make the global economy more accessible and inclusive. The Role Block has provided over $200 billion in credit to customers globally. Afterpay and Cash App Borrow are our two largest products in this space, expanding access to credit for consumers who are often underserved by traditional financial systems. Machine learning is the core of how these products work. Our models decide who gets credit, how much, and under what terms. They underwrite customers across a wide range of credit profiles, including many with thin or no traditional credit history. The modeling challenges are real: maintaining calibration across diverse borrower populations, designing features that generalize as the portfolio grows, and balancing approval rates against loss performance at every decision point. This requires strong fundamentals, disciplined experimentation, and continuous evaluation in production. On the Credit Modeling team, you will be a senior individual contributor building and evolving the ML systems behind these products. You will work across the full modeling lifecycle: problem formulation, feature development, training, calibration, experimentation, deployment, monitoring, and iteration. You will operate across one of these lending products with different borrower populations, repayment structures, and regulatory surfaces. We use agentic engineering and AI tooling to build reliable, high-velocity workflows that enable this work. That includes code generation, automated testing, documentation, and developer tooling. You will help define how these practices scale across the team in ways that are rigorous, auditable, and trusted. This is a team that values high output and rigor. We move fast, we test carefully, and we hold our work to a high standard because the models we build determine real credit outcomes for real people. This role is fully remote for candidates based in the US or Canada. You Will Build, evaluate, and maintain underwriting and decisioning models across Cash App Borrow and Afterpay. Design and evolve credit decision frameworks, including the modeling, automation, and policy logic that manage credit exposure over time. Design and run experiments to evaluate model performance, measure impact on approval rates and loss, and inform credit policy decisions. Develop deep understanding of borrower behavior, repayment dynamics, and portfolio structure across both products, and use that to inform model design and decision logic. Contribute analysis and perspective that inform portfolio-level decisions, including explaining model behavior, tradeoffs, and uncertainty to senior technical and business leaders. Work across the full modeling lifecycle: problem formulation, feature engineering, training, calibration, deployment, monitoring, and iteration in production. Build agentic engineering workflows that accelerate development, testing, and documentation. Collaborate with Product, Engineering, Legal, Compliance, and Operations to ensure credit systems reflect business goals and regulatory expectations. Share modeling context and approaches across teams, helping align how credit risk is measured, interpreted, and discussed. Shape how AI developer tooling is adopted across the team, defining review practices, quality standards, and governance patterns. You Have A Bachelor's degree in a quantitative field (e.g., Mathematics, Statistics, Physics, Computer Science). Advanced degrees welcome. 10+ years applying AI, machine learning, or statistical modeling in decisioning contexts such as credit, risk, fraud, recommendations, or similar domains. Experience with probabilistic models and decision systems, including calibration, score transformations, and interpretation of model outputs. Strong experimentation skills: you know how to design holdouts, measure lift, and evaluate models beyond aggregate metrics. Experience with model monitoring, degradation detection, and retraining strategies in production systems. Proficiency with AI-native development workflows. You use LLMs, agentic coding tools, and AI-assisted automation as a regular part of how you build and ship. Experience explaining modeling concepts, results, and limitations to senior stakeholders and cross-functional partners. Experience working across disciplines in environments with meaningful constraints. Technologies We Use and Teach Python (NumPy, Pandas, scikit-learn, PyTorch, XGBoost, LightGBM) AI development tools as core infrastructure: Claude Code, Cursor, Copilot MLflow for experiment tracking and model registry Internal feature store and model hosting platform Prefect and Airflow for orchestration SQL / Snowflake GitHub GCP / AWS We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $276,800 — $415,200 USD Zone B: $276,800 — $415,200 USD Zone C: $276,800 — $415,200 USD Zone D: $276,800 — $415,200 USD Read Less
  • Remote Senior Technical Account Manager, Cash App Pay & Afterpay  

    - Maricopa County
    It all started with an idea at Block in 2013. Initially built to take... Read More
    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Block is looking for a Senior Technical Account Manager to support our Cash App Pay and Afterpay merchants across North America. This team keeps merchants healthy and growing through post-sales technical partnership that protects performance, surfaces opportunity, and drives commercial outcomes. You will serve as a trusted technical partner to our largest merchants, sitting at the intersection of product, engineering, solutions engineering, GTM, and merchant success. You will combine deep product and technical expertise with commercial acumen to proactively enable merchants - not just resolve issues - ensuring they are healthy, growing, and fully leveraging Cash App Pay and Afterpay capabilities. This is a hands-on technical role. You will use HTML, CSS, and JavaScript to analyze and creatively solve integration issues on merchant websites and in-store terminals, while partnering cross-functionally to support feature and product adoption at scale. You will translate merchant business needs into technical solutions that deliver measurable commercial outcomes. In this role, you will report to Block's Global Technical Account Management Lead. You Will Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes Provide education to merchants, partners, and internal teams on Cash App Pay and Afterpay features, and deliver quarterly technical reviews connecting integration health to commercial performance Partner with Solutions Engineering to ensure seamless pre-sales to post-sales handoffs and collaborate on expansion opportunities Work cross-functionally with Account Management, Sales, Solutions Engineering, Product, and Engineering to provide technical and operational solutions that improve the merchant experience Partner with Product and Engineering to represent the merchant voice and frame feature requests with commercial impact Proactively manage new product life cycles in conjunction with Product and Engineering teams to facilitate merchant adoption Lead integration health monitoring - conduct regular health checks using defined KPIs, perform root-cause analysis, implement preventative measures, and promote standardization across merchant implementations Leverage HTML, CSS, and JavaScript to assess and creatively solve integration issues on merchant websites and in-store terminals Maintain comprehensive integration documentation following established templates Operate within and contribute to the team's established operating rhythm, including regular merchant health reporting, portfolio reviews, and performance measurement against defined KPIs Document challenges and blockers encountered to share learnings with other Technical Account Managers in stand-ups and status check-in calls Participate in on-call incident response rotation with SLA adherence, contributing to end-to-end incident management including RCA delivery and senior leadership communication Leverage AI and automation tools to improve efficiency in merchant analysis, issue detection, documentation, and portfolio management You Have We know that no single candidate will meet every qualification listed below. If this role excites you and you see yourself in most of these, we encourage you to apply. Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce Prior hands-on technical experience in Solutions Engineering, Partner Engineering, Technical Consulting, or software development Experience managing and growing enterprise accounts, including identifying expansion opportunities and driving commercial outcomes Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms, with the ability to explain technical concepts clearly to both technical and non-technical audiences Proficiency in JavaScript, HTML, and CSS; comfortable assessing and debugging integration issues across e-commerce and POS platforms SQL and the ability to leverage it for data analysis and troubleshooting Experience with monitoring tools (Datadog, SumoLogic) for proactive issue detection and portfolio health oversight Familiarity with platform management processes: environments, testing, release management, and deployments Strong commercial acumen and ability to balance client advocacy with company objectives Experience engaging with C-suite and VP-level stakeholders, translating technical insights into business-relevant recommendations Strong written and verbal communication skills for engaging stakeholders at all levels Practical, hands-on experience using AI tools in a professional context with the ability to critically evaluate AI-generated outputs Direct experience with buy-now-pay-later (BNPL), payment processing, or merchant acquiring is a plus Background in incident management is a plus We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $ 142,000 — $ 195,300 USD Zone B: $ 132,100 — $ 181,600 USD Zone C: $ 124,900 — $171,700 USD Zone D: $ 113,600 — $ 156,200 USD Read Less
  • Remote Senior Technical Account Manager, Cash App Pay & Afterpay  

    - Anchorage Municipality
    It all started with an idea at Block in 2013. Initially built to take... Read More
    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Block is looking for a Senior Technical Account Manager to support our Cash App Pay and Afterpay merchants across North America. This team keeps merchants healthy and growing through post-sales technical partnership that protects performance, surfaces opportunity, and drives commercial outcomes. You will serve as a trusted technical partner to our largest merchants, sitting at the intersection of product, engineering, solutions engineering, GTM, and merchant success. You will combine deep product and technical expertise with commercial acumen to proactively enable merchants - not just resolve issues - ensuring they are healthy, growing, and fully leveraging Cash App Pay and Afterpay capabilities. This is a hands-on technical role. You will use HTML, CSS, and JavaScript to analyze and creatively solve integration issues on merchant websites and in-store terminals, while partnering cross-functionally to support feature and product adoption at scale. You will translate merchant business needs into technical solutions that deliver measurable commercial outcomes. In this role, you will report to Block's Global Technical Account Management Lead. You Will Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes Provide education to merchants, partners, and internal teams on Cash App Pay and Afterpay features, and deliver quarterly technical reviews connecting integration health to commercial performance Partner with Solutions Engineering to ensure seamless pre-sales to post-sales handoffs and collaborate on expansion opportunities Work cross-functionally with Account Management, Sales, Solutions Engineering, Product, and Engineering to provide technical and operational solutions that improve the merchant experience Partner with Product and Engineering to represent the merchant voice and frame feature requests with commercial impact Proactively manage new product life cycles in conjunction with Product and Engineering teams to facilitate merchant adoption Lead integration health monitoring - conduct regular health checks using defined KPIs, perform root-cause analysis, implement preventative measures, and promote standardization across merchant implementations Leverage HTML, CSS, and JavaScript to assess and creatively solve integration issues on merchant websites and in-store terminals Maintain comprehensive integration documentation following established templates Operate within and contribute to the team's established operating rhythm, including regular merchant health reporting, portfolio reviews, and performance measurement against defined KPIs Document challenges and blockers encountered to share learnings with other Technical Account Managers in stand-ups and status check-in calls Participate in on-call incident response rotation with SLA adherence, contributing to end-to-end incident management including RCA delivery and senior leadership communication Leverage AI and automation tools to improve efficiency in merchant analysis, issue detection, documentation, and portfolio management You Have We know that no single candidate will meet every qualification listed below. If this role excites you and you see yourself in most of these, we encourage you to apply. Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce Prior hands-on technical experience in Solutions Engineering, Partner Engineering, Technical Consulting, or software development Experience managing and growing enterprise accounts, including identifying expansion opportunities and driving commercial outcomes Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms, with the ability to explain technical concepts clearly to both technical and non-technical audiences Proficiency in JavaScript, HTML, and CSS; comfortable assessing and debugging integration issues across e-commerce and POS platforms SQL and the ability to leverage it for data analysis and troubleshooting Experience with monitoring tools (Datadog, SumoLogic) for proactive issue detection and portfolio health oversight Familiarity with platform management processes: environments, testing, release management, and deployments Strong commercial acumen and ability to balance client advocacy with company objectives Experience engaging with C-suite and VP-level stakeholders, translating technical insights into business-relevant recommendations Strong written and verbal communication skills for engaging stakeholders at all levels Practical, hands-on experience using AI tools in a professional context with the ability to critically evaluate AI-generated outputs Direct experience with buy-now-pay-later (BNPL), payment processing, or merchant acquiring is a plus Background in incident management is a plus We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $ 142,000 — $ 195,300 USD Zone B: $ 132,100 — $ 181,600 USD Zone C: $ 124,900 — $171,700 USD Zone D: $ 113,600 — $ 156,200 USD Read Less
  • Remote Staff Solutions Engineer  

    - Hudson County
    It all started with an idea at Block in 2013. Initially built to take... Read More
    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Block is building the next generation of commerce experiences for merchants and PSPs through Afterpay, Cash App Pay, Clearpay, and Cash App Afterpay. As part of Block's Solutions Engineering team, you will be a senior technical leader driving complex partner and merchant integrations. You'll work directly with business development, sales, and product teams to deeply understand customer needs, showcase our APIs and services, and solve challenging technical problems that accelerate adoption. You Will Partner with Sales Read Less
  • Remote Senior Technical Account Manager, Cash App Pay & Afterpay  

    - Orange County
    It all started with an idea at Block in 2013. Initially built to take... Read More
    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Block is looking for a Senior Technical Account Manager to support our Cash App Pay and Afterpay merchants across North America. This team keeps merchants healthy and growing through post-sales technical partnership that protects performance, surfaces opportunity, and drives commercial outcomes. You will serve as a trusted technical partner to our largest merchants, sitting at the intersection of product, engineering, solutions engineering, GTM, and merchant success. You will combine deep product and technical expertise with commercial acumen to proactively enable merchants - not just resolve issues - ensuring they are healthy, growing, and fully leveraging Cash App Pay and Afterpay capabilities. This is a hands-on technical role. You will use HTML, CSS, and JavaScript to analyze and creatively solve integration issues on merchant websites and in-store terminals, while partnering cross-functionally to support feature and product adoption at scale. You will translate merchant business needs into technical solutions that deliver measurable commercial outcomes. In this role, you will report to Block's Global Technical Account Management Lead. You Will Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes Provide education to merchants, partners, and internal teams on Cash App Pay and Afterpay features, and deliver quarterly technical reviews connecting integration health to commercial performance Partner with Solutions Engineering to ensure seamless pre-sales to post-sales handoffs and collaborate on expansion opportunities Work cross-functionally with Account Management, Sales, Solutions Engineering, Product, and Engineering to provide technical and operational solutions that improve the merchant experience Partner with Product and Engineering to represent the merchant voice and frame feature requests with commercial impact Proactively manage new product life cycles in conjunction with Product and Engineering teams to facilitate merchant adoption Lead integration health monitoring - conduct regular health checks using defined KPIs, perform root-cause analysis, implement preventative measures, and promote standardization across merchant implementations Leverage HTML, CSS, and JavaScript to assess and creatively solve integration issues on merchant websites and in-store terminals Maintain comprehensive integration documentation following established templates Operate within and contribute to the team's established operating rhythm, including regular merchant health reporting, portfolio reviews, and performance measurement against defined KPIs Document challenges and blockers encountered to share learnings with other Technical Account Managers in stand-ups and status check-in calls Participate in on-call incident response rotation with SLA adherence, contributing to end-to-end incident management including RCA delivery and senior leadership communication Leverage AI and automation tools to improve efficiency in merchant analysis, issue detection, documentation, and portfolio management You Have We know that no single candidate will meet every qualification listed below. If this role excites you and you see yourself in most of these, we encourage you to apply. Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce Prior hands-on technical experience in Solutions Engineering, Partner Engineering, Technical Consulting, or software development Experience managing and growing enterprise accounts, including identifying expansion opportunities and driving commercial outcomes Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms, with the ability to explain technical concepts clearly to both technical and non-technical audiences Proficiency in JavaScript, HTML, and CSS; comfortable assessing and debugging integration issues across e-commerce and POS platforms SQL and the ability to leverage it for data analysis and troubleshooting Experience with monitoring tools (Datadog, SumoLogic) for proactive issue detection and portfolio health oversight Familiarity with platform management processes: environments, testing, release management, and deployments Strong commercial acumen and ability to balance client advocacy with company objectives Experience engaging with C-suite and VP-level stakeholders, translating technical insights into business-relevant recommendations Strong written and verbal communication skills for engaging stakeholders at all levels Practical, hands-on experience using AI tools in a professional context with the ability to critically evaluate AI-generated outputs Direct experience with buy-now-pay-later (BNPL), payment processing, or merchant acquiring is a plus Background in incident management is a plus We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $ 142,000 — $ 195,300 USD Zone B: $ 132,100 — $ 181,600 USD Zone C: $ 124,900 — $171,700 USD Zone D: $ 113,600 — $ 156,200 USD Read Less
  • Remote Staff Software Engineer, Cash App Banking  

    - Guilford County
    It all started with an idea at Block in 2013. Initially built to take... Read More
    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Cash App, we strive to build the best consumer financial products in the world. The Cash App Banking team aspires to make Cash App the primary place for our customers to store, manage, and move money across all their banking needs. We achieve this by providing various offerings including a range of deposit and transfer options, savings and automation tools, and a suite of benefits for Banking customers, all while ensuring a fast and reliable experience. As a staff software engineer on the Cash App Banking server engineering team, you will help lead the overall technical strategy of the team, through close collaboration across teams and disciplines. In addition, you'll drive cross-cutting architectural decisions and infrastructure improvements to make our systems more robust and scalable. You will also foster the growth of aspiring engineers to expand their scope of influence beyond their immediate teams. The things that you build will create significant impact at scale and will fundamentally change the consumer banking landscape as we know it today. You Will Partner closely with product managers, designers, engineers, and business leads to develop, communicate and execute technical strategies that benefit the Banking organization Play a critical role in influencing leaders across the organization and company to drive consistent, sound and efficient technical decisions Stay close to the details of systems that power our products by directly contributing to technical designs and staying hands on with code contributions Hold your teammates and yourself to high engineering standards Leverage your experience and knowledge to grow your teammates' technical breadth and depth through direct coaching and mentoring Apply an AI-first mindset in your everyday work, raising the bar of AI application across the team by staying connected to efforts across the organization You Have 12+ years of software development or equivalent experience 3+ years of experience leading large scale features, which includes planning, managing and executing on the delivery projects in a timely manner while maintaining a high quality bar Drive and experience in identifying, aligning and landing globally optimal solutions in a system with many moving parts The ability to design and build creative solutions to complex problems A strong track record in helping other engineers grow Bachelor's Degree or Diploma in Computer Science, Computer Engineering, Software Engineering, or equivalent experience Technologies We Use and Teach Java, Kotlin AWS HTTP, JSON, gRPC, Protocol Buffers OkHttp, Jetty, JUnit, Guice Hibernate, Aurora, MySQL, DynamoDB, Redis Kafka, event-driven architecture, microservices DataDog Buildkite, Gradle We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Read Less
  • It all started with an idea at Block in 2013. Initially built to take... Read More
    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role Block is looking for a Senior Technical Account Manager to support our Cash App Pay and Afterpay merchants across North America. This team keeps merchants healthy and growing through post-sales technical partnership that protects performance, surfaces opportunity, and drives commercial outcomes. You will serve as a trusted technical partner to our largest merchants, sitting at the intersection of product, engineering, solutions engineering, GTM, and merchant success. You will combine deep product and technical expertise with commercial acumen to proactively enable merchants - not just resolve issues - ensuring they are healthy, growing, and fully leveraging Cash App Pay and Afterpay capabilities. This is a hands-on technical role. You will use HTML, CSS, and JavaScript to analyze and creatively solve integration issues on merchant websites and in-store terminals, while partnering cross-functionally to support feature and product adoption at scale. You will translate merchant business needs into technical solutions that deliver measurable commercial outcomes. In this role, you will report to Block's Global Technical Account Management Lead. You Will Identify and act on post-sales growth opportunities within your merchant portfolio, partnering with Account Management to grow GPV and feature adoption to deliver measurable commercial outcomes Provide education to merchants, partners, and internal teams on Cash App Pay and Afterpay features, and deliver quarterly technical reviews connecting integration health to commercial performance Partner with Solutions Engineering to ensure seamless pre-sales to post-sales handoffs and collaborate on expansion opportunities Work cross-functionally with Account Management, Sales, Solutions Engineering, Product, and Engineering to provide technical and operational solutions that improve the merchant experience Partner with Product and Engineering to represent the merchant voice and frame feature requests with commercial impact Proactively manage new product life cycles in conjunction with Product and Engineering teams to facilitate merchant adoption Lead integration health monitoring - conduct regular health checks using defined KPIs, perform root-cause analysis, implement preventative measures, and promote standardization across merchant implementations Leverage HTML, CSS, and JavaScript to assess and creatively solve integration issues on merchant websites and in-store terminals Maintain comprehensive integration documentation following established templates Operate within and contribute to the team's established operating rhythm, including regular merchant health reporting, portfolio reviews, and performance measurement against defined KPIs Document challenges and blockers encountered to share learnings with other Technical Account Managers in stand-ups and status check-in calls Participate in on-call incident response rotation with SLA adherence, contributing to end-to-end incident management including RCA delivery and senior leadership communication Leverage AI and automation tools to improve efficiency in merchant analysis, issue detection, documentation, and portfolio management You Have We know that no single candidate will meet every qualification listed below. If this role excites you and you see yourself in most of these, we encourage you to apply. Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce Prior hands-on technical experience in Solutions Engineering, Partner Engineering, Technical Consulting, or software development Experience managing and growing enterprise accounts, including identifying expansion opportunities and driving commercial outcomes Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms, with the ability to explain technical concepts clearly to both technical and non-technical audiences Proficiency in JavaScript, HTML, and CSS; comfortable assessing and debugging integration issues across e-commerce and POS platforms SQL and the ability to leverage it for data analysis and troubleshooting Experience with monitoring tools (Datadog, SumoLogic) for proactive issue detection and portfolio health oversight Familiarity with platform management processes: environments, testing, release management, and deployments Strong commercial acumen and ability to balance client advocacy with company objectives Experience engaging with C-suite and VP-level stakeholders, translating technical insights into business-relevant recommendations Strong written and verbal communication skills for engaging stakeholders at all levels Practical, hands-on experience using AI tools in a professional context with the ability to critically evaluate AI-generated outputs Direct experience with buy-now-pay-later (BNPL), payment processing, or merchant acquiring is a plus Background in incident management is a plus We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $ 142,000 — $ 195,300 USD Zone B: $ 132,100 — $ 181,600 USD Zone C: $ 124,900 — $171,700 USD Zone D: $ 113,600 — $ 156,200 USD Read Less
  • Remote Senior Software Engineer, Cash App Banking  

    - Kern County
    It all started with an idea at Block in 2013. Initially built to take... Read More
    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Cash App, we strive to build the best consumer financial products in the world. The Cash App Banking team aspires to make Cash App the primary place for our customers to store, manage, and move money across all their banking needs. We achieve this by providing various offerings including a range of deposit and transfer options, savings and automation tools, and a suite of benefits for Banking customers, all while ensuring a fast and reliable experience. As a senior software engineer on the Cash App Banking server engineering team, you will lead the technical design, execution, and delivery of new banking experiences through close collaboration across teams and disciplines. In addition, you'll drive architectural decisions and infrastructure improvements to make our systems more robust and scalable. The things that you build will create significant impact at scale and will fundamentally change the consumer banking landscape as we know it today. You Will Partner closely with product managers, designers, engineers, and business leads to scope, plan, design, and build new features as well as maintain existing functionality of banking features Lead and participate in critical technical, design, and product discussions within the team and with leaders across the organization Design systems to work within our microservice and event-driven architectures Hold your teammates and yourself to high engineering standards Leverage your experience and knowledge to grow your teammates' technical breadth and depth through direct coaching and mentoring Apply an AI-first mindset in your everyday work, raising the bar of AI application on our team You Have 8+ years of software development or equivalent experience 1+ years of experience leading large scale features, which includes planning, managing and executing on the delivery projects in a timely manner while maintaining a high quality bar Drive to find flaws in a system with many moving parts and take whatever steps are necessary to fix them The ability to design and build creative solutions to complex problems A strong desire to perform and grow as an engineer Bachelor's Degree or Diploma in Computer Science, Computer Engineering, Software Engineering, or equivalent experience Technologies We Use and Teach Java, Kotlin AWS HTTP, JSON, gRPC, Protocol Buffers OkHttp, Jetty, JUnit, Guice Hibernate, MySQL, DynamoDB Kafka, events, microservices DataDog, Prometheus, SignalFx We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Read Less
  • Remote Senior Software Engineer, Cash App Banking  

    - Guilford County
    It all started with an idea at Block in 2013. Initially built to take... Read More
    It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role At Cash App, we strive to build the best consumer financial products in the world. The Cash App Banking team aspires to make Cash App the primary place for our customers to store, manage, and move money across all their banking needs. We achieve this by providing various offerings including a range of deposit and transfer options, savings and automation tools, and a suite of benefits for Banking customers, all while ensuring a fast and reliable experience. As a senior software engineer on the Cash App Banking server engineering team, you will lead the technical design, execution, and delivery of new banking experiences through close collaboration across teams and disciplines. In addition, you'll drive architectural decisions and infrastructure improvements to make our systems more robust and scalable. The things that you build will create significant impact at scale and will fundamentally change the consumer banking landscape as we know it today. You Will Partner closely with product managers, designers, engineers, and business leads to scope, plan, design, and build new features as well as maintain existing functionality of banking features Lead and participate in critical technical, design, and product discussions within the team and with leaders across the organization Design systems to work within our microservice and event-driven architectures Hold your teammates and yourself to high engineering standards Leverage your experience and knowledge to grow your teammates' technical breadth and depth through direct coaching and mentoring Apply an AI-first mindset in your everyday work, raising the bar of AI application on our team You Have 8+ years of software development or equivalent experience 1+ years of experience leading large scale features, which includes planning, managing and executing on the delivery projects in a timely manner while maintaining a high quality bar Drive to find flaws in a system with many moving parts and take whatever steps are necessary to fix them The ability to design and build creative solutions to complex problems A strong desire to perform and grow as an engineer Bachelor's Degree or Diploma in Computer Science, Computer Engineering, Software Engineering, or equivalent experience Technologies We Use and Teach Java, Kotlin AWS HTTP, JSON, gRPC, Protocol Buffers OkHttp, Jetty, JUnit, Guice Hibernate, MySQL, DynamoDB Kafka, events, microservices DataDog, Prometheus, SignalFx We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany