Senior Lead, Pharmacy Operations Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products BlinkRx and Quick Save remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. As a Senior Pharmacy Operations Lead, you will oversee a team of pharmacy technicians managing pharmacy-related workflows and queues. This role is critical in driving operational excellence, ensuring high team performance, maintaining quality standards, and fostering a collaborative and efficient work environment. The supervisor is responsible for hiring, onboarding, coaching, and supporting agents while ensuring compliance with company policies, performance metrics, and regulatory requirements. Team Management cultivate a positive, engaging work environment that inspires the team to excel and innovate. Requirements 5+ years of leadership experience in a data-driven, high-growth environment, with a proven track record of leading large, cross-functional teams. Bachelor's degree in healthcare, business administration or similar field is strongly preferred. Experience in the pharmacy, healthcare, or medical insurance industry, with an understanding of the regulatory landscape and operational complexities. Demonstrated success in overseeing teams and operations, driving initiatives, and delivering results. Strong leadership and coaching skills with the ability to motivate and develop teams, foster accountability and elevate team performance. Excellent organizational and multitasking abilities to manage competing priorities effectively. Expertise in leveraging data and technology to optimize processes, enhance operational efficiency, and drive continuous improvement. Proven track record of managing employees and workflow in a high-volume environment. Critical thinking and problem-solving abilities, with a keen eye for detail and accuracy in managing complex, dynamic operations. Strong attention to detail with a high degree of accuracy. Data-driven mindset with experience in analyzing performance metrics and reporting. Exceptional communication and interpersonal skills to foster collaboration and engagement. Knowledge of pharmacy regulations, compliance, and operational standards (preferred). Proficiency in queue management tools, workflow systems, and office software. Location/Hours: 400 South Woods Mills Rd, Suite 100, Chesterfield MO; Monday- Friday Why Join Us It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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