Job Overview:
The role for Front Desk Associate is called a Mood Lifter. Mood Lifters are the people who greet each of our members with ear-to-ear smiles and over the top enthusiasm. They consistently go above and beyond, and you can’t help but smile when you see them.
Responsibilities/Requirements:
Greet every member and guest with enthusiasm and a smileTour potential members around the club to sign up for a membershipAnswer phone calls in a professional and energetic mannerExecute all opening/closing operational procedures to ensure the club runs smoothlyHandle member requests and concerns with professionalism and a sense of urgencyMaintain regular and punctual attendanceMaintenance duties up to par.30-minute sweeps around the club: re-racking weights and organizing all areasReaching individual sales goals weeklyScheduling personal training sessions on a goal basisQualifications:
Enthusiastic, energetic, friendly, and personableSales Experience 1-2 years +Excellent verbal and written communication skillsAble to lift and move gym equipment weighing 15-20 lbs frequently and up to 90 lbs occasionallyAbility to stand for more than 5 hoursWorld-class customer service and administrative skillsWorks hard, multi-tasks, and is a problem solverPassion for fitness
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