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Blank Street
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  • Shift Lead | Newton  

    - Boston
    About Blank Street:At Blank Street, we're on a mission to become the d... Read More
    About Blank Street:

    At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

    Like the sound of this? Keep reading.
    Add a Spark to the Ordinary...

    At Blank Street, we're reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you'll play a key role in bringing our mission to life. You'll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on role for someone who thrives in fast-paced settings, loves connecting with people, and is passionate about great coffee and matcha.
    Who We're Looking For
    A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' dayA reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessaryPassionate about creating delicious coffee and other cafe beveragesA strong independent problem solver with proven multi-tasking and communication skillsSomeone who is curious, adaptable and always willing to learnComfortable working in a team or independentlyComfortable with cash-handling and maintaining store safetyWhat You'll Own
    Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regularWork within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinksComplete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and qualityHave systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lowsMaintains Local Department of Health standards at all timesFull and complete knowledge and adherence to all product, service and brand training playbooksParticipates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer baseRequirements
    Experience in the customer service or hospitality industry18+ years of ageAble to lift 25+ lbs, and to stand for long periods of timeAvailability that meets the needs of our cafesPart Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)Weekend and holiday availability preferredYou must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify").Benefits and Perks
    $19.50 per hour + tips A comprehensive Barista accreditation and training programTenure based paid time offCommuter benefitsSick time1.5x pay on select holidays like New Year's Day, Memorial Day, and JuneteenthComplimentary coffee and treats on shiftFree Blank Street swag Read Less
  • Shift Lead | Washington DC  

    - Washington
    About Blank Street:At Blank Street, we're on a mission to become the d... Read More
    About Blank Street:

    At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

    Like the sound of this? Keep reading.
    Add a Spark to the Ordinary...

    At Blank Street, we're reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you'll play a key role in bringing our mission to life. You'll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on role for someone who thrives in fast-paced settings, loves connecting with people, and is passionate about great coffee and matcha.
    Who We're Looking For
    Love for cafe culture and people Friendly, open and approachable person who is able to work well with othersStrong knowledge of coffee and equipment is a mustStrong decision making and multi-tasking skillsStrong interpersonal communication skillsPassionate about delivering excellent customer connections to create a regular customer baseAble to work at a fast pace in high volume environmentsBe an exemplary ambassador of our brand to new neighborhoodsWhat You'll Own
    Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathySupport your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positiveOpen and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shiftPositive and solution focused handling of any minor customer issueAt a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your storeRequirements
    2+ years' experience in a customer service leadership position18+ years of ageAble to lift 25+ lbs, and to stand for long periods of timeAvailability that meets the needs of our cafes
    Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)Availability to work between 6:30 am and 9:00 pmWeekend and holiday availability preferredYou must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify").Benefits and Perks
    $19.50/ per hour + tips Barista accreditation and training programPaid sick timePaid vacation time, based on eligibilityHealth benefits, based on eligibilityBlank Street coffee and swag As a growing company we have opportunities for advancement for those interested Read Less
  • Shift Lead | Manhattan  

    - New York City
    About Blank Street:At Blank Street, we're on a mission to become the d... Read More
    About Blank Street:

    At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading.

    Add a Spark to the Ordinary...

    At Blank Street, we're reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you'll play a key role in bringing our mission to life with your team. You'll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on leadership role for someone who thrives in fast-paced settings, loves connecting with people, motivating their team, and is passionate about great hospitality.

    Who We're Looking For
    Love for cafe culture and peopleFriendly, open and approachable person who is able to work well with othersStrong knowledge of coffee and equipment Strong decision making and multi-tasking skillsStrong interpersonal communication skillsPassionate about delivering excellent customer connections to create a regular customer baseAble to work at a fast pace in high volume environmentsBe an exemplary ambassador of our brandDesire to foster growth with team members
    What You'll Own
    Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathySupport your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniformOpen and close the location safely and responsibly and ensure that cleaning duties for the store are followed at the beginning, during and end of the shiftPositive and solution focused handling of any minor customer issueAt a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store
    Requirements
    2+ years' experience in a customer service leadership position, preferably in hospitality or coffee 18+ years of ageAble to lift 25+ lbs, and to stand for long periods of timeAvailability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday)Weekend and holiday availability preferredYou must be authorized to work in the US: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify")
    Benefits & Perks
    $21.00/hour plus tipsA comprehensive Barista accreditation and training programTenure based paid time off Commuter benefits Sick time 1.5x pay on select holidays like New Year's Day, Memorial Day, and JuneteenthComplimentary coffee and treats on shift Free Blank Street swag Read Less
  • Senior Product Designer  

    - New York City
    About Blank StreetBlank Street is on a mission to become the defining... Read More
    About Blank Street

    Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences.
    Add a Spark to the Ordinary

    At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Senior Product Designer to join our Product Design team to help drive exciting initiatives. As a Senior Product Designer, you will own the design of our consumer app and internal tools, combining user research, a strategic mindset, and design skills across both UX and Visual to deliver stellar customer experiences. You are not only a craft expert across UX and visual design, but also a strategic partner who helps shape what we build and why.

    You bring a strong point of view grounded in research and data, and you are comfortable navigating ambiguity to define product direction. You translate insights into actionable design strategies, aligning user needs with business goals. You advocate for the customer at every stage, ensuring that design decisions are intentional, scalable, and impactful.
    What You'll Own:
    App Experience Design
    Lead the end-to-end design process for the consumer app, from discovery and research through concept development, design execution, and post-launch iterationDesign holistic experiences - systems, flows, and interfaces - that are intuitive, elegant, and scalableCreate wireframes, high-fidelity designs, and prototypes to communicate ideas effectivelyInternal Tools Design
    Own the design of internal tools that support operations, store teams, and other internal usersEnsure internal-facing products are intuitive and reduce friction in day-to-day workflowsUser Research & Insights
    Plan and conduct user research to uncover insights, validate hypotheses, and inform product strategyTranslate research findings into clear product opportunities, frameworks, and design directionsChampion a user-centered and data-informed design culture, advocating for best practices across teamsCollaboration & Standards
    Partner closely with product and engineering to shape roadmaps and prioritize initiatives based on user and business impactServe as a steward of the team's design system, ensuring consistency, quality, and scalability across platforms while sharing ownership with the broader teamPresent and communicate complex ideas and design rationale to stakeholders at all levelsExplore and integrate AI-driven opportunities into the product experience where relevant
    Requirements:
    5-7 years of experience minimum in a product design, user experience, or equivalent role, with demonstrated leadership on complex digital productsBachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/businessStrong foundation in user research methodologies (qualitative and quantitative), including user interviews, usability testing, journey mapping, and synthesis of insights into product directionExperienced, innovative and forward-thinking designer who can demonstrate leadership of medium-scale projects from concept to completion - research, approach, design strategy, systems, and implementationExperience contributing to and evolving design systems and tokens in partnership with engineers.Experience working with generative AI, personalization systems, or recommendation enginesProven interpersonal skills, stakeholder relation skills, and ability to work in a team environmentStrong storytelling with excellent verbal, written and visual communication skillsHigh proficiency in the use of tools such as Figma as well as Adobe Creative Suite, Keynote, and Google SlidesBenefits & Perks:

    $140,000 - $160,000 annual base salaryBlank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.Equity package15 days of paid annual leave (on top of company-observed holidays and sick time)Three health plan options, with full coverage available for two employee-only tiersCommuter benefitsParental leaveBereavement leaveExclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more! Regular social outings with the teamFree Blank Street swag Read Less
  • Shift Lead | Washington DC  

    - Washington
    About Blank Street: At Blank Street, we're on a mission to become the... Read More
    About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary… At Blank Street, we're reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you'll play a key role in bringing our mission to life. You'll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on role for someone who thrives in fast-paced settings, loves connecting with people, and is passionate about great coffee and matcha. Who We're Looking For * Love for cafe culture and people * Friendly, open and approachable person who is able to work well with others * Strong knowledge of coffee and equipment is a must * Strong decision making and multi-tasking skills * Strong interpersonal communication skills * Passionate about delivering excellent customer connections to create a regular customer base * Able to work at a fast pace in high volume environments * Be an exemplary ambassador of our brand to new neighborhoods What You'll Own * Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy * Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive * Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift * Positive and solution focused handling of any minor customer issue * At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Requirements * 2+ years' experience in a customer service leadership position * 18+ years of age * Able to lift 25+ lbs, and to stand for long periods of time * Availability that meets the needs of our cafes * Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) * Availability to work between 6:30 am and 9:00 pm * Weekend and holiday availability preferred * You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify"). Benefits and Perks * $19.50/ per hour + tips * Barista accreditation and training program * Paid sick time * Paid vacation time, based on eligibility * Health benefits, based on eligibility * Blank Street coffee and swag * As a growing company we have opportunities for advancement for those interested Create a Job Alert Interested in building your career at Blank Street? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse Read Less
  • Shift Lead | Newton  

    - Boston
    About Blank Street: At Blank Street, we're on a mission to become the... Read More
    About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary… At Blank Street, we're reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you'll play a key role in bringing our mission to life. You'll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on role for someone who thrives in fast-paced settings, loves connecting with people, and is passionate about great coffee and matcha. Who We're Looking For * A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day * A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary * Passionate about creating delicious coffee and other cafe beverages * A strong independent problem solver with proven multi-tasking and communication skills * Someone who is curious, adaptable and always willing to learn * Comfortable working in a team or independently * Comfortable with cash-handling and maintaining store safety What You'll Own * Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular * Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks * Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality * Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows * Maintains Local Department of Health standards at all times * Full and complete knowledge and adherence to all product, service and brand training playbooks * Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base Requirements * Experience in the customer service or hospitality industry * 18+ years of age * Able to lift 25+ lbs, and to stand for long periods of time * Availability that meets the needs of our cafes * Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) * Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) * Weekend and holiday availability preferred * You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify"). Benefits and Perks * $19.50 per hour + tips * A comprehensive Barista accreditation and training program * Tenure based paid time off * Commuter benefits * Sick time * 1.5x pay on select holidays like New Year's Day, Memorial Day, and Juneteenth * Complimentary coffee and treats on shift * Free Blank Street swag Create a Job Alert Interested in building your career at Blank Street? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse Read Less
  • Shift Lead | Manhattan  

    - New York City
    About Blank Street: At Blank Street, we're on a mission to become the... Read More
    About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... At Blank Street, we're reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you'll play a key role in bringing our mission to life with your team. You'll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on leadership role for someone who thrives in fast-paced settings, loves connecting with people, motivating their team, and is passionate about great hospitality. Who We're Looking For * Love for cafe culture and people * Friendly, open and approachable person who is able to work well with others * Strong knowledge of coffee and equipment * Strong decision making and multi-tasking skills * Strong interpersonal communication skills * Passionate about delivering excellent customer connections to create a regular customer base * Able to work at a fast pace in high volume environments * Be an exemplary ambassador of our brand * Desire to foster growth with team members What You'll Own * Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy * Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform * Open and close the location safely and responsibly and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift * Positive and solution focused handling of any minor customer issue * At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Requirements * 2+ years' experience in a customer service leadership position, preferably in hospitality or coffee * 18+ years of age * Able to lift 25+ lbs, and to stand for long periods of time * Availability that meets the needs of our cafes * Full Time: 30-40 hours per week, 4-5 days per week and must be able to work 2 peak days (peak days: Friday, Saturday, Sunday) * Weekend and holiday availability preferred * You must be authorized to work in the US: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify") Benefits & Perks * $21.00/hour plus tips * A comprehensive Barista accreditation and training program * Tenure based paid time off * Commuter benefits * Sick time * 1.5x pay on select holidays like New Year's Day, Memorial Day, and Juneteenth * Complimentary coffee and treats on shift * Free Blank Street swag Create a Job Alert Interested in building your career at Blank Street? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse Read Less
  • General Manager | Washington DC  

    - Washington
    About Blank StreetAt Blank Street, we're on a mission to become the de... Read More
    About Blank Street

    At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading
    Add a Spark to the Ordinary...

    General Managers are central to the success of Blank Street and take full ownership of their four walls. They are accountable for training and developing all team members, leading by example on facilities, product quality, and customer experience, and maintaining strong operational standards through effective inventory and performance management. General Managers are also responsible for hiring great talent, driving business growth and continuous improvement, and may support light project work that contributes to the broader business and their own professional development.
    Who We're Looking For
    Experience hiring, developing and managing hospitality teamsExperience managing inventory and supply chain orderingLove for coffee and customer serviceExperience working in a unionized environment is a plusStrong knowledge of specialty coffee, espresso and equipment is a mustStrong decision making and multi-taking skillsStrong interpersonal communication skillsWhat You'll Own
    Create a motivating and engaging team culture by consistently celebrating, training, coaching, and mentoring your team.Step in to cover scheduling gaps or time off in the store scheduleCreate and publish staff schedules according to state and local labor lawsReview and approve timecards and paid time off requests in a timely manner ensuring your team is paid accurately and on timeRecruit super star talent in collaboration with the People TeamOversee and validate the quality of training being executed by your Shift Leads, providing feedback and coaching where neededEnsure coffee accreditations are handled on time for new employees in line with company standardsWork to maintain the very best team engagement scoresMaintain food and beverage quality standards across your store and ensure recipes are executed accurately and consistently by your teamOwn all ordering, vendor relations, waste management, inventory counts and general compliance of our Inventory Management SystemSpend 50-70% of your week leading by example behind the bar through customer service and production of technically excellent food and beverage productsEnsure the safety, cleanliness and presentation of your location in line with company policiesMaintain operational excellence achieving company standard scores and above via our auditing platformDevelop meaningful ties with neighborhood businesses and people to help grow local brand loyaltyBe a champion of your store's financial performance and peak business throughputGrow your store AOV, meet sales goals through creative initiatives and gain team buy in to share the same visionEnsure your location meets operations and product quality audit standards, quickly action any feedback to improveRequirements
    4+ years of experience managing and leading single-store unit operations in high growth hospitality or consumer brandsFull Time availability: 45 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)Benefits & Perks
    $65,000 - $75,000 annual salary
    Blank Street, in good faith, believes that the posted salary range is accurate for this role in NYC at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.Bonus program 15 days of paid annual leave (on top of company-observed holidays and sick time) Three health plan options, with full coverage available for two employee-only tiers.Commuter benefits Parental leaveBereavement leaveExclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more! Regular social outings with the teamFree Blank Street swag Read Less
  • Senior Product Designer  

    - New York City
    About Blank Street Blank Street is on a mission to become the definin... Read More
    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Senior Product Designer to join our Product Design team to help drive exciting initiatives. As a Senior Product Designer, you will own the design of our consumer app and internal tools, combining user research, a strategic mindset, and design skills across both UX and Visual to deliver stellar customer experiences. You are not only a craft expert across UX and visual design, but also a strategic partner who helps shape what we build and why. You bring a strong point of view grounded in research and data, and you are comfortable navigating ambiguity to define product direction. You translate insights into actionable design strategies, aligning user needs with business goals. You advocate for the customer at every stage, ensuring that design decisions are intentional, scalable, and impactful. What You'll Own: App Experience Design * Lead the end-to-end design process for the consumer app, from discovery and research through concept development, design execution, and post-launch iteration * Design holistic experiences - systems, flows, and interfaces - that are intuitive, elegant, and scalable * Create wireframes, high-fidelity designs, and prototypes to communicate ideas effectively Internal Tools Design * Own the design of internal tools that support operations, store teams, and other internal users * Ensure internal-facing products are intuitive and reduce friction in day-to-day workflows User Research & Insights * Plan and conduct user research to uncover insights, validate hypotheses, and inform product strategy * Translate research findings into clear product opportunities, frameworks, and design directions * Champion a user-centered and data-informed design culture, advocating for best practices across teams Collaboration & Standards * Partner closely with product and engineering to shape roadmaps and prioritize initiatives based on user and business impact * Serve as a steward of the team's design system, ensuring consistency, quality, and scalability across platforms while sharing ownership with the broader team * Present and communicate complex ideas and design rationale to stakeholders at all levels * Explore and integrate AI-driven opportunities into the product experience where relevant Requirements: * 5-7 years of experience minimum in a product design, user experience, or equivalent role, with demonstrated leadership on complex digital products * Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business * Strong foundation in user research methodologies (qualitative and quantitative), including user interviews, usability testing, journey mapping, and synthesis of insights into product direction * Experienced, innovative and forward-thinking designer who can demonstrate leadership of medium-scale projects from concept to completion - research, approach, design strategy, systems, and implementation * Experience contributing to and evolving design systems and tokens in partnership with engineers. * Experience working with generative AI, personalization systems, or recommendation engines * Proven interpersonal skills, stakeholder relation skills, and ability to work in a team environment * Strong storytelling with excellent verbal, written and visual communication skills * High proficiency in the use of tools such as Figma as well as Adobe Creative Suite, Keynote, and Google Slides Benefits & Perks: * $140,000 - $160,000 annual base salary * Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. * Equity package * 15 days of paid annual leave (on top of company-observed holidays and sick time) * Three health plan options, with full coverage available for two employee-only tiers * Commuter benefits * Parental leave * Bereavement leave * Exclusive access to our coveted Regulars program - yes, that means free coffee, matcha and more! ️ * Regular social outings with the team * Free Blank Street swag Create a Job Alert Interested in building your career at Blank Street? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse Read Less

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