Job DescriptionJob DescriptionJob DescriptionWe are seeking an extraordinary individual to join our growing Commercial/SLED division as an Account Manager focused on Down Market expansion. In addition to requisite passion, skills, and experience, they should have a consistent track record of driving demand, generating pipeline, and expertise in building and leading a high-performing sales territory. The Account Manager role is responsible for driving growth and brand exposure across the State & Local Government, and Education (SLED) and Small Business Commercial market segments within the assigned geographic territory. This tactical, field-facing role focuses on identifying opportunities, managing the sales cycle, and aligning cybersecurity solutions with the specific needs of resource-constrained organizations. Success in this role requires a hunter mentality, strong relationship-building skills, and the ability to articulate value in a crowded, budget-conscious market.What We Offer You: A constant stream of new things to learnHighly talented and dedicated peers, all the way from Sales Engineering to Customer Support. Breadth and depth. Do you want to make an impact? Can you build relationships through adding value, understanding missions, and recommending solution paths to meet objectives? The work you’ll do will directly impact the experience of our customersRidiculously awesome culture and environment centered around creating a place where people WANT to workAn open, encouraging, supportive and collaborative leadership team What We're Looking For: Pipeline Generation: Proactively identify, qualify, and develop new business opportunities across the SLED and small commercial verticals through outbound activity, events, referrals, and partner collaboration.Sales Execution: Own the entire sales process from prospecting to close. Manage a fast-moving sales cycle with multiple simultaneous opportunities.Territory Management: Strategically manage and expand your territory by segmenting accounts, prioritizing outreach, and aligning efforts with marketing campaigns.Customer Engagement: Build and maintain trusted relationships with key IT and security stakeholders in targeted organizations. Understand their pain points and tailor solutions accordingly.Solution Positioning: Effectively communicate the value of our cybersecurity offerings to non-technical and technical audiences, with a focus on business impact, compliance, and risk reduction.Channel Collaboration: Work closely with specific OEM partners to co-sell, co-market, and expand account reach.Quota Attainment: Consistently meet or exceed monthly and quarterly sales quotas and KPIs tied to meetings set, pipeline created, and deals closed.CRM & Reporting: Maintain accurate records in the CRM system (Salesforce) and provide timely forecasts, activity logs, and pipeline updates to sales leadership. What We're Looking for from You:Ability to thrive in a fast-paced, changing environmentProven track record as an assertive self-starter who flourishes in a competitive environment Hyper detail-oriented mindset with strength in time management and urgencySomeone who is not afraid to ask questions Reputation of accuracy, responsiveness, professionalism – and generally someone who is easy and fun to work with Conduct yourself in a manner consistent with Blackwood’s Core Values and reputation – generating a positive image of our organization to the market Basic Qualifications3+ years of B2B sales experience, ideally in cybersecurity, IT solutions, or SaaS.Demonstrated success selling into SLED or SMB/SME environments.Familiarity with public sector procurement processes and budget cycles.Strong understanding of cybersecurity fundamentals and buyer pain points in down-market segments.Ability to manage a high volume of accounts and short sales cycles with urgency and focus.Self-starter with strong time management, communication, and organizational skills.Experience working with channel partners, MSPs, or distribution networks is a plus.Additional QualificationsKnowledge of compliance frameworks such as CJIS, FERPA, HIPAA, or NIST 800-171.Familiarity with cooperative purchasing agreements (e.g., NASPO, OMNIA, Sourcewell).o Previous experience with Salesforce, HubSpot, or a similar CRM platform.
Job DescriptionJob Description
Job Description Blackwood is seeking an Accounting Specialist to perform daily functions and tasks related to accounting. The focus of this role is to be responsible for managing and executing the billing processes (Accounts Receivable) and the related collections, as well as reviewing and approving expense reimbursements. This role is critical in overseeing billing operations and processes to ensure timely and accurate creation and acceptance of customer billings. Additionally, this role is responsible to ensure accuracy, compliance with company policies, and timely processing of all financial transactions related to billing and expenses. This generally entails verifying transactions, generating and submitting invoices, reviewing account discrepancies, and ensuring proper documentation and transaction coding. This position reports to the Corporate Controller. Responsibilities include, but are not limited to, the following: o Ensure timely creation and distribution of invoices within multiple platforms and portals. o Perform internal audits of accounting records and vendor records to verify billing accuracy, as well as outstanding account balances. o Update client accounts based on payment or contact information. o Ensures the collection of each billing by following procedures outline in the company collections policy o Examine and solve customer queries and discrepancies pertaining to billing. o Process and record unique billing situations that fall outside of regular operations such as custom payment plans. o Creates financial reports relating to account receivable function and status of accounts. o Review expense reports to ensure compliance with company expense policy. o Provide communication and training across divisions in regards to expense reporting software and expense policy updates. o Assist with monthly closing reconciliation by gathering accurate remittance information. o Other Accounting duties will include providing back up support for Accounts payable and collections, as well as Assistance with other accounting/finance projects as needed.
Basic Qualifications Bachelor’s degree in Accounting, Finance, or related field, required; Minimum of 2 years of accounting experience, preferably in the technology industry or public accounting.Exceptional problem-solving abilities, capable of tackling challenging issues and discrepancies with resourcefulness.Understanding of and the ability to adhere to generally accepted accounting principles.Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and interact with external stakeholders.Detail-oriented mindset with a commitment to accuracy and compliance.Proven track record of prioritizing tasks, meeting deadlines, and adapting to changing priorities in a dynamic environment.Reputation of operating with strong ethics and integrity, as well as understanding and maintaining confidentiality requirements.Ability to effectively organize and prepare data in a way that best supports customer requirements.Proficiency in accounting software (e.g., Accounting Seed, QuickBooks, Netsuite, SAP, Oracle) and advanced knowledge of MS Excel.Proficiency and experience with Concur, or other expense reporting system.Basic proficiency of Microsoft Office SuiteBasic proficiency of Adobe Acrobat
Additional Qualifications Experience with Salesforce, or other CRM system.Familiarity with Avalara, or other sales and use tax software.Experience with QuickBooks OnlineBasic understanding of project accounting and/or accounting for professional services contracts
Job DescriptionJob DescriptionJob DescriptionBlackwood is seeking an exceptional individual who’s driven by building successful organizations and teams. This dynamic role encompasses elements of Inside Sales Management, Sales Operations, Personnel Management / Development, and more - all wrapped up in Blackwood’s celebrated corporate culture. What We Offer You: A constant stream of new things to learn.Highly talented and dedicated peers, all the way from Sales Engineering to Customer Support.Breadth and depth. Do you want to make an impact? Can you hire the right team to match our growth, get involved with account planning, strategy and sales calls? The work you’ll do will directly impact the experience of our customers. Ridiculously awesome culture and environment centered around creating a place where people WANT to workAn open, encouraging, supportive and collaborative leadership teamResponsibilities: Manage Inside Sales Team: Work directly with inside sales representatives to ensure consistency and adherence to defined company sales processesCreate a fun and motivational environment for the Inside Sales team to thrive in, while holding them accountable to clearly defined objectives Provide coaching and mentoring for inside sales representatives in the areas of:Net New Customer Demand GenerationCurrent Customer Relationship DevelopmentTerritory Product Diversification Plan and ExecutionUpsell, Cross-sell, Renewals ManagementOEM Partner Campaign ExecutionSalesforce Adoption, Utilization, and ManagementProactively identify bottlenecks in the sales process and find ways to make the sales machine more efficientProvide new-hire training for inside sales representativesProvide continuous learning training on sales processes for inside sales representativesPerform personnel management duties in accordance with the Employee Handbook and Talent Management Plan:Accurate Time and Expense ReportingOperating with integrityEnsure inside sales representatives are satisfying core responsibilities and corporate obligations, to include:Hitting/Exceeding monthly and quarterly goals and targetsCompletion of all assigned Sales CertificationsFollowing employee guidelines and Standard Sales Procedures (SSP)CRM (Salesforce) Processes and Data Integrity: Develop and deliver reports, dashboards, and other data components to the Sales organization using the Blackwood Salesforce consoleQuick expertise on Sales Operations functions within Salesforce related to quoting, processing orders, and building opportunities Work with Company Leadership across divisions to enhance sales process improvement initiatives centered around the CRMPartner EngagementEstablish and/or manage relationships with industry counterparts (manufacturers, distribution, teaming partners)Basic QualificationsUS Citizen Bachelor's Degree or Equivalent Experience Willingness to permit a background check prior to Employment Willingness and Ability to learn new COTS Technologies Excellent Presentation and Written Communication Skills Strong Time Management and Organizational Skills Critical thinker, out-of-the-box thinker Passion to grow, be challenged, and have funExperience as a Salesforce 'Power User'Additional QualificationsMinimum 3 years of managing sales-focused individuals with proven track record of successDemonstrable experience of managing sales processes, including net new demand generation, renewals management, account management, forecasting, end-to-end sales cycle oversight
Job DescriptionJob DescriptionJob DescriptionBlackwood is seeking a Manager, Sales Engineering to lead a distributed team of solution engineers with coaching, mentoring, and day-to-day management. Beyond an intimate understanding of technology, this individual must be an excellent mentor and someone our existing engineering team would be interested in working for. It requires displaying skills that the team seeks to emulate, being engaged, consistently providing constructive feedback, and routinely demonstrating that they are fully committed to growth of individuals on the team.While this is not a traditional player/coach role, you are expected to work alongside your engineers—providing hands-on guidance to support both their professional development and active sales cycles.Key responsibilities include:Team Leadership: Collaborate with the Engineering Director and CTO to then tactically execute company objectives. Coordinate with engineers, sales teams/leadership, and customers relating to active sales opportunities. Promote team cohesion and continuous improvement across the directly managed and broader engineering team. Sales Team Collaboration: This position advances both Blackwood’s and our customers’ success by ensuring engineering readiness and excellence. You’ll collaborate closely with engineering leadership and sales teams to drive business objectives and outcomes.Engineer Development: Ensure engineers are trained and certified based on identified company technical need and opportunity requirements. More broadly, develop and coach individual engineers in their personal growth, knowledge/skill objectives as well as sales & business acumen. Act as an advocate for your engineer’s needs and growth.Engineering Team Support: Operate as an SME overlay or senior resource the Engineering team might leverage to gain particular cyber domain knowledge, assist in ongoing customer interaction, and general deal development.Individual Technical Knowledge: Maintain, grow, and attain new knowledge and technical certifications as they relate to Blackwood’s practice areas and shifts in the cybersecurity landscape. Required QualificationsUS Citizen Willingness to permit a background check prior to EmploymentWillingness and Ability to learn new COTS TechnologiesSignificant experience and demonstrable success in at least one presales cybersecurity engineering role (or cybersecurity related domain)Ability to articulate security concepts to a variety of technical/non-technical audiencesStrong understanding of the sales cycle and how presales engineering contributes to customer successExcellent Presentation and Written Communication SkillsReasonable sense of humorStrong Time Management SkillsPassion to Hustle and Have funAbility to support 30% travelStrong knowledge across one or more cybersecurity domains: network security, endpoint protection, cloud security, identity and access management, data protection, incident response.Desired QualificationsPrior successful presales engineering managerial experience Expert/significant experience with one or more technologies on our line cardAbility to articulate security concepts to a variety of audiencesCollaborative Work Methodology to include Sales, Engineering, and PMOBachelor's Degree or Equivalent Experience
Job DescriptionJob DescriptionBlackwood is seeking a talented and experienced Senior Systems Administrator to join our dynamic team in Annapolis, Maryland. As a Senior Systems Administrator, you will be responsible for the administration and management of various critical IT platforms, systems, and networks, ensuring optimal performance, security, and availability for our production environments. This position requires expertise in systems administration, security, and troubleshooting, with a focus on enterprise-level identity management platforms, cloud services, endpoint security, and network administration.Key Responsibilities:Administer and support production identity platforms (e.g., Okta, Entra) ensuring proper access management, role-based security, and user lifecycle management.Manage Microsoft 365 (M365) environment, including Exchange Online, SharePoint, Teams, and OneDrive, with a focus on security, compliance, and user support.Oversee endpoint security for all devices across the organization, implementing, managing, and monitoring endpoint protection solutions.Administer Mobile Device Management (MDM) solutions to manage and secure mobile devices across the enterprise, including policy enforcement and remote device management.Manage and support firewalls, including configuration, monitoring, and troubleshooting to ensure network security.Administer production networking infrastructure, ensuring smooth operation and troubleshooting network-related issues.Oversee certificate management, including the installation, renewal, and troubleshooting of digital certificates for secure communications.Provide expert-level support for the IT helpdesk, resolving escalated issues and assisting with advanced troubleshooting.Participate in the development of disaster recovery and business continuity plans to ensure operational resilience.Collaborate with engineering leadership to improve system architecture, implement best practices, and ensure continuous system improvements.Create and maintain documentation on systems, procedures, and troubleshooting processes.Stay up to date with industry trends and technologies to recommend improvements or changes to infrastructure, security, and processes.Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).5+ years of experience as a Systems Administrator or in a similar role, with proven expertise in systems administration, security, and network management.Strong knowledge of Identity systems.Experience with Microsoft 365 administration and troubleshooting.Extensive knowledge of endpoint security practices, including managing antivirus/antimalware solutions, endpoint detection, and response tools.Expertise in managing firewalls (e.g., Palo Alto) and networking protocols.Hands-on experience with Mobile Device Management solutions (Intune).Proficiency in certificate management (e.g., SSL/TLS, digital certificates, PKI).Experience with helpdesk operations and advanced troubleshooting techniques.Strong problem-solving and analytical skills.Ability to work independently and as part of a collaborative team.Excellent communication and interpersonal skills.US CitizenExperience with cloud technologies, including AWS, Azure, or GCP.Familiarity with scripting languages such as PowerShell or Python for automation.Experience with virtualized environments (e.g., VMware, Hyper-V).Knowledge of ITIL best practices.
Job DescriptionJob DescriptionAre you interested in building your career in the technology industry? Blackwood is developing an internship program to provide students and early-career professionals with hands-on experience across a variety of functions in a dynamic and growing organization.While our formal internship program is still in development, we are opening this general opportunity to gauge interest and begin identifying potential candidates for future placements.What to Expect:At Blackwood, we believe in aligning talent with opportunity. When our internship program launches, placements will be made based on a combination of your interests, educational background, and availability. Opportunities may be available in areas such as:Business OperationsHuman ResourcesSales and Sales SupportMarketingIT & Systems (e.g., Salesforce, process automation)Procurement & Vendor ManagementTraining & EnablementIdeal Candidates May:Be currently enrolled in or recently graduated from an undergraduate or graduate programHave a demonstrated interest in technology, business, or operationsBe curious, motivated, and eager to learnHave availability to commit to part-time or full-time internship hours (details to be defined)Why Join Us?Blackwood is a fast-growing value-added reseller in the IT space, known for combining industry expertise with a strong commitment to excellence and integrity. Our internship program will be designed to offer mentorship, real-world experience, and exposure to a collaborative and innovative work environment.If you’re interested in being considered for future internship opportunities at Blackwood, we encourage you to submit your resume and a brief statement of interest. We’ll keep your information on file and reach out when the formal program launches.Blackwood is proud to be an equal-opportunity employer.
Job DescriptionJob DescriptionPresales Cybersecurity Sr Solutions Engineer (Remote)Come join Blackwood - a family owned and operated Integrator and Reseller of Cybersecurity and Data Analytics technologies. Blackwood partners with leading edge technology companies to provide the best possible solutions for positive security and analytic related outcomes. Our customer base spans nearly the entire Federal space, includes the fortune 100, as well as State & Local Government and Higher Education organizations. All positions demand an individual who operates with the highest level of integrity, can learn quickly, build relationships, and align technology with the customer’s mission. Come learn more about who we are at https://blackwood.aiThe position of Presales Cybersecurity Senior Solutions Engineer serves as an integral piece of the sales cycle. Our engineering SMEs own the entirety of the technical aspects of the sales cycle to achieve the technical “Win” for the customer. A significant portion of your job responsibilities include coordinating with sales reps, customers, and/or partners as part of developing often large and complex technical solutions.This is a remote work position in that the work does not require you to come into the office. Geography does play a role in candidate selection relative to potential travel to customer locations. Ideal candidates are in the eastern 1/3 of the US.
Other duties includeAttending sales meetingsLeading technical discussions20%-30% travelDiscussing modern security solution strategies with executive and/or deeply technical customer audiences while factoring in customer ecosystem and operating parametersPerforming technology demonstrationsAttaining and maintain applicable technical certificationsRequired QualificationsUS CitizenWillingness to permit a Background CheckBachelor's Degree or Equivalent ExperienceDesire and ability to learn new COTS TechnologiesExcellent Presentation and Written Communication SkillsStrong time management skillsPassion to hustle and have funAbility to articulate solution and advanced security concepts to a variety of technical/non-technical audiences15+ years combined experience in InfoSec, IT Operations, Networking teams or Sales EngineeringA reasonable sense of humor Desired QualificationsExpert/significant experience with one or more technologies on our line cardModerate experience across Splunk, Gigamon, Palo Alto Networks, CrowdStrike, Zscaler, or OktaSome Network or System administrationPrograming language experience the likes of python, perl, etcBenefitsRemote Working AgreementFlexible Working HoursGenerous PTO, CTO, and Paid HolidaysParental LeaveFull Health InsuranceDental and Vision CoverageHealth Spending Account (HSA)401K with Contribution MatchingWorkers Compensation InsuranceShort & Long Term Disability InsuranceKiller JokesLife InsuranceExpense ReimbursementCell Phone Reimbursement
