Black Creek Integrated Systems is a leading national supplier of integrated electronic security systems for the correctional industry. As a result of our experience and reputation in the corrections industry, Black Creek’s technology has become a standard nationwide for many architectural and engineering firms specializing in criminal justice work.
This position is salary, exempt. Reasonable accommodations are available for qualified individuals with disabilities upon request.
Essential Duties and Responsibilities
Provide technical leadership, setting direction for a team of developers.Mentor and coach developers through code reviews, pair programming, and technical guidance.Translate business requirements into technical designs and delivery plans.Own architectural decisions and ensure system scalability, maintainability, and security.Champion coding standards, source control practices, automated testing, and release management.Collaborate with the Director of Software Engineering and business stakeholders to refine and deliver the product roadmap.Identify technical risks, propose mitigation strategies, and ensure alignment with long-term product strategy.Develop a deep understanding of current products.Design, develop, and maintain complex software components as needed.Coordinate cross-team technical initiatives and ensure timely delivery of high-quality software.Additional duties as assigned.Qualifications/Expectations
Expertise in modern web development and Microsoft technologies (e.g., HTML5, CSS, JavaScript/React, ASP.NET, .NET languages, SQL Server).Familiarity with cloud environments (AWS or Azure), source control (SVN/Git), and agile project management tools (e.g., Jira).Strong analytical and problem-solving skills with ability to make sound architectural decisions.Ability to communicate technical concepts clearly to developers, management, and non-technical stakeholders.Proven ability to mentor and guide a development team.Education and Experience
Minimum 5 years of professional software development experience.Minimum 1 year of experience in a technical leadership role.Bachelor’s Degree in Computer Science, Software Engineering, or a related field.Working Conditions
Must be able to remain in a stationary position at a desk for extended periods (at least 50% of the time).Occasionally move about inside the office to access office equipment and other resources.Operate a computer and related software for prolonged periods, and use office productivity equipment, such as a calculator, copier, and printer.Be able to engage in repetitive motions, such as typing and using a mouse.Communicate effectively, conveying information and ideas clearly so others can understand. Must be able to exchange accurate information in these interactions.Observe details at close range (within a few feet), especially on computer screens and printouts.Work from home periodically, particularly for on-call customer support situations.We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Company DescriptionBlack Creek Integrated Systems is a leading provider of security and safety solutions, specializing in Real-Time Location Systems (RTLS). Our cutting-edge technology ensures the seamless integration of security and operational systems, empowering organizations to enhance their overall safety and efficiency. As a dynamic and innovative company, we are committed to delivering exceptional solutions that meet the evolving needs of our clients.Company DescriptionBlack Creek Integrated Systems is a leading provider of security and safety solutions, specializing in Real-Time Location Systems (RTLS). Our cutting-edge technology ensures the seamless integration of security and operational systems, empowering organizations to enhance their overall safety and efficiency. As a dynamic and innovative company, we are committed to delivering exceptional solutions that meet the evolving needs of our clients. Read LessPosition Summary
The Software Implementation Analyst II is responsible for leading software implementation projects, performing advanced system configuration, and resolving complex technical issues. This role is ideal for individuals with a software development background who enjoy working hands-on with system configuration, data migration, and integrations, and prefer implementation-focused work over full-time software development. This role serves as a technical resource for both customers and internal teams and plays a key role in ensuring successful deployment, integration, and long-term performance of Black Creek software solutions.
Reasonable accommodations are available for qualified individuals with disabilities upon request.
Essential Duties & Responsibilities
Lead software implementation projects including planning, configuration, deployment, and post-installation support.Analyze client system requirements and develop detailed implementation strategies and timelines.Configure, customize, and optimize Black Creek software solutions to meet client operational requirements.Perform advanced system configuration, database setup, and application customization.Ensure successful system integration with client environments, including configuring and validating integrations using APIs, data mapping, and system interfaces.Analyze and solve complex system, data, and integration challenges related to software functionality and performance.Serve as an escalation point for technical issues from Level I analysts.Coordinate with development teams to investigate software defects and implement solutions.Analyze system logs, data outputs, and system behavior to identify root causes of issues.Utilize tools to extract and analyze system data to support troubleshooting, upgrades, and installations.Assist with database configuration and management during system deployments, including working with structured data (e.g. SQL queries, JSON, XML) as needed.Support system upgrades, patches, and environment migrations.Provide advanced training to customers on system functionality, configuration, and best practices.Communicate technical findings and recommendations to customers and internal stakeholders.Assist in developing implementation standards, technical procedures, and best practices.Mentor and support Technical Implementation Analyst I staff.Collaborate with developers, project managers, and IT teams to improve implementation processes.Assist with continuous improvement of implementation documentation and deployment procedures.Participate in rotating on-call support responsibilities.Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field preferred; equivalent experience may be considered.3–5+ years of experience in software implementation, systems integrations, or application development (or similar technical roles).Strong understanding of software systems, and system architecture.Experience configuring enterprise software systems and implementing solutions in client environments.Experience working with APIs, data integrations, or structured data (SQL, JSON, XML).Strong analytical and problem-soling skills with the ability to resolve complex technical issues.Experience working with databases, system configuration tools, or technical troubleshooting tools preferred.Excellent communication and customer engagement skills.Ability to manage multiple projects and priorities simultaneously.Working Conditions
Must be able to remain in a stationary position at a desk for at least 50% of the time.Be able to occasionally move about inside the office to access office equipment and other resources.Be able to operate a computer and related software for a prolonged period, and use office productivity equipment, such as a calculator, copier, and printer.Be able to engage in repetitive motions, such as typing and using a mouse.Be able to communicate effectively, conveying information and ideas clearly so others can understand. Must be able to exchange accurate information in these interactions.Be able to observe details at close range, e.g. computer screens and printed documents.Be able to travel as needed to job sites.Company DescriptionBlack Creek Integrated Systems is a leading provider of security and safety solutions, specializing in Real-Time Location Systems (RTLS). Our cutting-edge technology ensures the seamless integration of security and operational systems, empowering organizations to enhance their overall safety and efficiency. As a dynamic and innovative company, we are committed to delivering exceptional solutions that meet the evolving needs of our clients.Company DescriptionBlack Creek Integrated Systems is a leading provider of security and safety solutions, specializing in Real-Time Location Systems (RTLS). Our cutting-edge technology ensures the seamless integration of security and operational systems, empowering organizations to enhance their overall safety and efficiency. As a dynamic and innovative company, we are committed to delivering exceptional solutions that meet the evolving needs of our clients. Read Less
Reasonable accommodations are available for qualified individuals with disabilities upon request.
Essential Duties and Responsibilities
Perform a variety of fabrication, wiring and assembly operations on electrical/electronic control panel assemblies or components including layout, assembly, wiring and testingConfigure and test electronic equipment and systems utilizing command-line interface, web interfaces, and Windows desktop applicationsTravel to job sites is 50% of jobUse testing equipment and power toolsPC Computer assembly, setup and testingEnsure that acceptable level of quality control is keptEnsure that schedules are metPerform additional duties, including facility maintenance, as directed by management
Qualifications
Prior experience with computers and electronics is requiredAbility to lift minimum of 50 poundsAbility to differentiate colorsAvailability to travel for work away from office 50% of the timeWillingness to work inside correctional facilities as requiredKnowledge of and ability to use hand tools (hand drill, drill press, band saw, etc.)Ability to solder small wire and componentsKnowledge of and ability to read a tape measure and scale off drawings for equipment layoutAbility to work with little or no supervisionAbility to read and understand electrical schematics and instructionsMust have a clean driving record with valid driver licenseMust pass a criminal history/background check to work inside correctional facilitiesMust furnish basic hand tools (screwdrivers, crimpers, wire strippers, tape measure, multimeter, etc.)Must be willing to work overtime when/as requiredBe able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Education, Certifications, Licenses
Electronics degree or equivalent work experience in a related technical area is not required but will improve candidacy.
Working Conditions
Must be able to remain in a stationary position at a desk or standing for at least 50% of the time.Be able to move about inside the shop/warehouse to access equipment and other resources.Be able to bend, crouch, or lift heavy objects.Be able to engage in repetitive motions, such as typing or using equipment.Be able to communicate effectively, conveying information and ideas clearly so others can understand. Must be able to exchange accurate information in these interactions.Be able to observe details at close range, e.g. computer screens and printed documents.Be able to travel as needed to job sites.
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Company DescriptionBlack Creek Integrated Systems is a leading provider of security and safety solutions, specializing in Real-Time Location Systems (RTLS). Our cutting-edge technology ensures the seamless integration of security and operational systems, empowering organizations to enhance their overall safety and efficiency. As a dynamic and innovative company, we are committed to delivering exceptional solutions that meet the evolving needs of our clients.Company DescriptionBlack Creek Integrated Systems is a leading provider of security and safety solutions, specializing in Real-Time Location Systems (RTLS). Our cutting-edge technology ensures the seamless integration of security and operational systems, empowering organizations to enhance their overall safety and efficiency. As a dynamic and innovative company, we are committed to delivering exceptional solutions that meet the evolving needs of our clients. Read Less
