Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's • BJ's pays weekly • Eligible for free BJ's Inner Circle and Supplemental membership(s) • Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old) eligibility requirements vary by position medical plans vary by location Job Summary Responsible for Executing Acquisition 365, renewing, upgrading, cross-selling BJ's Loyatly Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service. Team Members:Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly to and positive attitude. Members:Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, CleanClub Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside and outKnow your Business:Understand how to access and read production and/or financial performance reporting for your department. See the connection between consistent execution and the positive impact it can have on the business. Major Tasks, Responsibilities, and Key AccountabilitiesPromotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience. Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices. Sells BJ's membership products to potential new and existing members with high energy and determinationDrives toward goal achievement, defined by business established benchmarks and resultsExhibits clear understanding of all BJ's Membership options, and Co-Brand credit card. Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups. Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status. Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary. Assists with BOPIC (Buy Online and Pick Up In Club) orders for members. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. QualificationsPrior front line/customer service or previous sales experience preferred. Results driven with proven success in goal achievementBasic math skills preferred. Computer proficiency preferred. Environmental Job ConditionsMost of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.50.
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's • BJ's pays weekly • Eligible for free BJ's Inner Circle and Supplemental membership(s) • Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old) eligibility requirements vary by position medical plans vary by location Job SummaryResponsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and procedures. Leadership:Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies to build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members:Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members:Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, CleanClub Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside and out Know Your Business:Acquire a deep knowledge of key metrics and reporting for total club and department performanceDrive performance and profitability by using reporting to identify trends and areas of opportunityHave the foresight to see a breakdown in process and correct it before it negatively impacts club performance metricsCommunicate a simple message to your team on the connection between consistent operational performance and achieving club financial targetsMajor Tasks, Responsibilities, and Key AccountabilitiesSupervises tire bay team members. Ensures tire bay team members work in a safe environment and are following all tire bay policies and procedures. Ensures proper scheduling and staffing within areas of responsibility. Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires. Installs, sells, and repairs tires. Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy. Maintains and orders tire installation equipment. Responsible for the safe and proper operation of tire bay equipment. Maintains a clean and professional tire bay and waiting area. Merchandise tire displays and automotive products. Ensures that knowledgeable service is provided to members at the tire desk. Coordinates with Home Office regarding member tire needs as needed. Maintains an accurate and complete supply inventory. Understands and appropriately utilizes available special-order tire programs. Responsible for monitoring tire bay sales transactions and handling cash transactions when applicable. Complies with safety and cleanliness standards. Manages tire bay audits, and checklists. Responsible for overseeing tire bay records retention policies and procedures. Responsible for ensuring all TIA Certifications, Titan Certifications are completed timely and on file for all tire bay team members. Reference PlayerLync to follow up on all additional trainings required for tire bay team members. Build working relationships with tire bay members. Motivate and empower each team member to see their own potential and to grow within the company. Complete and administer performance appraisals with each tire bay team member. Provide clear, constructive communication. Any person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services. This qualification is required by the state of Florida and any person overseeing retail propane operations must hold a qualifier certification. BJ's will pay for 100% of the training and cost of the exams to obtain this qualifier certification. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as neededRegular, predictable, full attendance is an essential function of this job. QualificationsAt least 18 years of age. High School diploma and/or college degree preferred. Valid driver's license and ability to drive automatic and manual transmission vehicles required. Strong interpersonal skills, organizational skills and attention to detail required. Basic computer skills required. Knowledge of tires, batteries, propane tanks, and tire bay equipment required. Prior tire installation and sales experience preferred; Level 400 certified technician preferred. Must pass Michelin training levels one through four within three months of hire. Ability to lift over 30 pounds with assistance. Demonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results. Strong interpersonal skills, organizational skills and attention to detail required. Environmental Job ConditionsExposure to both indoor and outdoor temperatures and weather conditions. Most of the time is spent standing and moving about continuously on hard surfaces. Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting in order to be heard. There may be occasional exposure to company approved chemicals and cleaning agents, and strong smells. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $20.00.
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ's
• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs to support busy lifestyles
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs
o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)
eligibility requirements vary by position
medical plans vary by location
Job Summary:
Working closely with the Club Manager, the Assistant Club Manager is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Responsible for leading the front end/member service, OMNI, tire bay, gas station, merchandising, receiving, establishing operational efficiencies, maintaining policies and procedures, delivering a positive service experience to Members, and providing leadership and direction within the club.
The manager is responsible to function as the Manager on Duty (MOD) as assigned. While MOD, the manager has responsibility to manage the entire Club, including all Club departments, to ensure excellent Member engagement, to address all concerns brought to the MOD's attention, and to escalate any concerns, as appropriate. The manager could be assigned as MOD 50% or more of the manager's scheduled shifts. Acts as a key holder for the club.
Leadership: Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies, build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look dailyAll items stocked, and promotional plans executedMaintain visible accurate signageClean and organized, inside and outPerishable areas stocked and rotated with cold chain maintained Know Your Business: Acquire a deep knowledge of key metrics and reporting for total club and department performanceDrive performance and profitability by using reporting to identify trends and areas of opportunityHave the foresight to see a breakdown in process and correct it before it negatively impacts club performance metricsCommunicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets Major Tasks, Responsibilities, and Key Accountabilities:Effectively leads the team by managing with vision and purpose, clearly communicating, and giving direction, and validating results. Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments. Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback. Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the "why's", and keeping messaging simple. Exhibits strong decision-making capabilities that align with the Company's strategic priorities and support the achievement of club operational goals and objectives. Controls operating costs and establishes operational efficiencies. Implement new concepts to maximize profitability. Embraces the Company's core values / purpose and ensures team members do the same. Creates a great shopping experience for members that is dedicated to exceeding member expectations. Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office. Ensures operational efficiencies, processes, and productivity standards are executed with 100% adherence to established SOP within the front line/member service, merchandising, recovery, omni, receiving, tire bay, and gas station departments. With the club management team, responsible for achieving financial targets including sales, profit, and performance. Reviews budgets, plans and P&L to ensure achievement of key targets relative to sales, MFI, profits, and performance. Provides leadership and direction, and manages day-to-day operations, of the front line/member service, tire bay, gas station, merchandising and receiving. Escalates issues as appropriate to Home Office or General Manager as needed. Responsible for the effective communication of departmental activities and Home Office initiatives to club Team Members, club management and club support teams. Maintains deep understanding of club policies and procedures across all areas of the club. Directly manages Night Manager, Receiving Supervisor, OMNI, and Service Supervisors. Assesses Team Member performance, provides actionable feedback and coaches, teaches, and develops talent. Assists in hiring, training, and performance management. Leads Night Manager to manage merchandise display and signing processes and ensures adequate inventory levels are maintained to achieve sales goals. Leads merchandise team to ensure overnight shifts are led as efficiently as possible and to identify merchandising sales growth opportunities. Leads OMNI Supervisor to manage OMNI department including BOPIC, curbside and ship from club. Ensures the team has the OMNI tools required to support OMNI goals and execution. Leads and manages the receiving department operations. Oversees Club Self Audits and, tire bay, gas station, receiving and maintenance departments to measure and ensure compliance with policies, procedures, regulations, and laws. Continually monitors member service levels as well as engagement to ensures a positive service experience is delivered to all Members. Responsible for the proper maintenance and working order of the building, equipment, furniture, and fixtures within the club and for the departments that he/she manages. Monitors BJ's MY WORK to ensure that all Home Office tasks, and product liabilities are actioned within compliance and in a timely manner. Any person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services. This qualification is required by the state of Florida and any person overseeing retail propane operations must hold a qualifier certification. BJ's will pay for 100% of the training and cost of the exams to obtain this qualifier certification. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. Qualifications:4+ years of experience as a retail store, supermarket, or warehouse operations manager required. A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members. Excellent communication skills required . click apply for full job details
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ's
• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs to support busy lifestyles
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs
o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)
eligibility requirements vary by position
medical plans vary by location
Job Summary:
Working closely with the Club Manager, the Assistant Club Manager is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Responsible for leading the front end/member service, OMNI, tire bay, gas station, merchandising, receiving, establishing operational efficiencies, maintaining policies and procedures, delivering a positive service experience to Members, and providing leadership and direction within the club.
The manager is responsible to function as the Manager on Duty (MOD) as assigned. While MOD, the manager has responsibility to manage the entire Club, including all Club departments, to ensure excellent Member engagement, to address all concerns brought to the MOD's attention, and to escalate any concerns, as appropriate. The manager could be assigned as MOD 50% or more of the manager's scheduled shifts. Acts as a key holder for the club.
Leadership: Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies, build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look dailyAll items stocked, and promotional plans executedMaintain visible accurate signageClean and organized, inside and outPerishable areas stocked and rotated with cold chain maintained Know Your Business: Acquire a deep knowledge of key metrics and reporting for total club and department performanceDrive performance and profitability by using reporting to identify trends and areas of opportunityHave the foresight to see a breakdown in process and correct it before it negatively impacts club performance metricsCommunicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets Major Tasks, Responsibilities, and Key Accountabilities:Effectively leads the team by managing with vision and purpose, clearly communicating, and giving direction, and validating results. Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments. Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback. Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the "why's", and keeping messaging simple. Exhibits strong decision-making capabilities that align with the Company's strategic priorities and support the achievement of club operational goals and objectives. Controls operating costs and establishes operational efficiencies. Implement new concepts to maximize profitability. Embraces the Company's core values / purpose and ensures team members do the same. Creates a great shopping experience for members that is dedicated to exceeding member expectations. Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office. Ensures operational efficiencies, processes, and productivity standards are executed with 100% adherence to established SOP within the front line/member service, merchandising, recovery, omni, receiving, tire bay, and gas station departments. With the club management team, responsible for achieving financial targets including sales, profit, and performance. Reviews budgets, plans and P&L to ensure achievement of key targets relative to sales, MFI, profits, and performance. Provides leadership and direction, and manages day-to-day operations, of the front line/member service, tire bay, gas station, merchandising and receiving. Escalates issues as appropriate to Home Office or General Manager as needed. Responsible for the effective communication of departmental activities and Home Office initiatives to club Team Members, club management and club support teams. Maintains deep understanding of club policies and procedures across all areas of the club. Directly manages Night Manager, Receiving Supervisor, OMNI, and Service Supervisors. Assesses Team Member performance, provides actionable feedback and coaches, teaches, and develops talent. Assists in hiring, training, and performance management. Leads Night Manager to manage merchandise display and signing processes and ensures adequate inventory levels are maintained to achieve sales goals. Leads merchandise team to ensure overnight shifts are led as efficiently as possible and to identify merchandising sales growth opportunities. Leads OMNI Supervisor to manage OMNI department including BOPIC, curbside and ship from club. Ensures the team has the OMNI tools required to support OMNI goals and execution. Leads and manages the receiving department operations. Oversees Club Self Audits and, tire bay, gas station, receiving and maintenance departments to measure and ensure compliance with policies, procedures, regulations, and laws. Continually monitors member service levels as well as engagement to ensures a positive service experience is delivered to all Members. Responsible for the proper maintenance and working order of the building, equipment, furniture, and fixtures within the club and for the departments that he/she manages. Monitors BJ's MY WORK to ensure that all Home Office tasks, and product liabilities are actioned within compliance and in a timely manner. Any person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services. This qualification is required by the state of Florida and any person overseeing retail propane operations must hold a qualifier certification. BJ's will pay for 100% of the training and cost of the exams to obtain this qualifier certification. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. Qualifications:4+ years of experience as a retail store, supermarket, or warehouse operations manager required. A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members. Excellent communication skills required . click apply for full job details
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's • BJ's pays weekly • Eligible for free BJ's Inner Circle and Supplemental membership(s) • Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old) eligibility requirements vary by position medical plans vary by location Job Summary Responsible for providing leadership and direction around club merchandising, ensuring merchandise is available for sale in proper quantities throughout the store, delivering a positive service experience to members, overseeing and directing the work of merchandise department team members. Acts as a key holder for the club. T he Night Manager is responsible to function as the Manager on Duty (MOD) as assigned. While MOD, the Night Manager has responsibility to manage the entire Club, including all Club departments, to address any and all concerns brought to the MOD's attention, and to escalate any concerns, as appropriate. Leadership:Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies, build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members:Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members:Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, CleanClub Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside and outPerishable areas stocked and rotated with cold chain maintained Know Your Business:Acquire a deep knowledge of key metrics and reporting for total club and department performanceDrive performance and profitability by using reporting to identify trends and areas of opportunityHave the foresight to see a breakdown in process and correct it before it negatively impacts club performance metricsCommunicate a simple message to your team on the connection between consistent operational performance and achieving club financial targetsMajor Tasks, Responsibilities, and Key AccountabilitiesCollaborates with Assistant Club Manager to develop effective and productive merchandising teams through selection, training, managing, evaluating performance, coaching, motivating, and disciplining, when necessary. Leads the Zone Lead merchandising team to manage merchandise display and signing processes. Be involved with onboarding process of new team members. Communicates with managers regarding staffing levels and team member performance. Ensures merchandise is properly displayed and has appropriate signage. Ensures merchandise is available for sale in proper quantities throughout the store. Follows and executes company directives related to merchandising, resets, and sales initiatives within the allotted time. Ensure sales floor standards are maintained. Recommends merchandising changes to enhance sales. Responsible for the proper maintenance and working order of the building and equipment. Serve as the designated forklift trainer for the club. Operates a forklift in a safe and efficient manner. Inspects forklifts prior to use and follows established safety standards. Ensures that all team members follow safety and sanitation guidelines. Validates steel and pallet safety walks and addresses and communicates any identified safety concerns in a timely manner. Responsible for steel and pallet safety. Responsible for opening the cash office. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. QualificationsBasic computer knowledge (MS Word, MS Excel, Email) required. High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred. Forklift operator required. Prior forklift operating and merchandising experience preferred, but not required. At least 18 years of age. Must successfully complete required training and certification processes. Must demonstrate leadership capabilities, including supervising team members, training team members, and driving and communicating results. Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results. Able to own and deliver against strategic initiatives and objectives. Open shift availability required. Job ConditionsMost of the time is spent standing and moving about continuously on hard surfaces. Frequent need to position oneself to examine and/or scan merchandise, as well as to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools. Requires use of a pallet jack to pull and push pallets. Requires operating a forklift. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually perform job in a comfortable environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. Occasional exposure to temperature extremes in freezer or cooler units. There may be occasional exposure to company approved chemicals and cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $51,500.00.
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's • BJ's pays weekly • Eligible for free BJ's Inner Circle and Supplemental membership(s) • Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old) eligibility requirements vary by position medical plans vary by location Job Summary $1000 Sign On Bonus Responsible for assisting members in the selection and purchase of tires, properly installing and repairing tires, completing necessary tire bay documentation, and maintaining tire bay policies and procedures. Team Members:Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable . Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude. Members:Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, CleanClub Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside and outKnow your Business:Understand how to access and read production and/or financial performance reporting for your departmentSee the connection between consistent execution and the positive impact it can have on the businessMajor Tasks, Responsibilities, and Key AccountabilitiesResponsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires. Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy. Maintains a clean and professional tire bay and waiting area. Merchandises tire displays and automotive products. Ensures that knowledgeable service is provided to members at the tire desk. Coordinates with Home Office regarding member tire needs as needed. Maintains an accurate and complete supply inventory. Understands and appropriately utilizes available special-order tire programs. Complies with safety and cleanliness standards and properly utilizes tire bay equipment. Assists members in the selection and purchase of tires including verifying the sizes for vehicles. Fills propane tanks as needed if certified per DOT requirements. Provides knowledgeable service to members at the tire desk. Understands and appropriately utilizes available special order tire programs. Ensures that all tire bay scheduling data and documentation is completed for sales and service orders. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. QualificationsMust be at least 18 years of age. Valid driver's license and ability to drive automatic and manual transmission vehicles required. Strong interpersonal skills required. Basic computer skills or a willingness to learn basic computer skills required. Prior tire installation experience preferred. Must pass Michelin training levels one through four within three months of hire. Ability to lift over 30 pounds with assistance. Environmental Job ConditionsExposure to both indoor and outdoor temperatures and weather conditions. Most of the time is spent standing and moving about continuously on hard surfaces. Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting to be heard. There may be occasional exposure to company approved chemicals and cleaning agents, and strong smells. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $18.00-$22.50.
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ's
• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs to support busy lifestyles
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs
o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)
eligibility requirements vary by position
medical plans vary by location
Job Summary
Working closely with the Club Manager, the Fresh Manager is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Responsible for leading the fresh departments, establishing operational efficiencies, maintaining policies and procedures.
Leadership:Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies to build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members:Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members:Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside, and outPerishable areas stocked and rotated with cold chain maintained
Know Your Business:Acquire a deep knowledge of key metrics and reporting for total club and department performance. Drive performance and profitability by using reporting to identify trends and areas of opportunity. Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics. Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets. Major Tasks, Responsibilities, and Key AccountabilitiesEnsures operational efficiencies, processes, and productivity standards are executed with 100% adherence to established SOP within the bakery, deli, produce, and prepared food departments. Utilize Player Lync to assist with training and merchandising planning. Maintain relationships with 3rd party vendorsWith the club management team, responsible for achieving financial targets including sales, profit, and performance. Reviews budgets, plans and P&L to ensure achievement of key targets relative to sales, perishable penetration, profits, and performance. Manages all fresh department team members and holds department meetings to update team members on club policies and proceduresProvides leadership and direction, and manages day-to-day operations, of Fresh departments (produce, deli, bakery, and prepared foods) within the club. May be required to perform daily hands-on tasks to validate and train newly hired team members. Escalates issues as appropriate to Home Office or Club Manager as needed. Responsible for the effective communication of departmental activities and Home Office initiatives to club Team Members, club management and club support teams. Maintains deep knowledge of club policies and procedures within the department and across all areas of the club. Provides leadership and direction to deli clerks, bakery clerks, produce clerks and prepared foods team members within the club. Directly manages and assesses Team Member performance, provides actionable feedback and coaches, teaches, and develops talent. Assists in hiring, training and performance management of all deli, bakery, produce and prepared food team members. Ensuring departments are properly staffed. Evaluates departmental performance using company reporting programs and achieves sales targets while effectively managing waste. Drives daily utilization and adherence to production tools and reports. Leads deli, bakery, produce and prepared food team members to validate and ensure that all sanitation, food safety and safety policies and procedures are in place and being effectively executed. Reviews forecasting, ordering, and replenishment of fresh product and supplies. Manages monthly inventory process and evaluates results. Validates that team members are following proper processes and items are weighed and priced accurately. Ensures that all products are fresh and meet company quality standards. Maintains the proper rotation of received goods. Ensures that departments are merchandised ensuring planogram/flow/adjacency complianceReceives and inspects fresh shipments. Ensures fresh freezers and coolers are neat and organized. All fresh shelves and display cases are stocked. Responsible for the execution of all deli, bakery, produce, and prepared food related merchandising directives and sales initiatives. Continually monitors member service levels, answers member questions, recommends fresh items, and ensures an outstanding service experience is delivered to all Members. Responsible for the proper maintenance and working order of the equipment, furniture, and fixtures within the fresh departments. Responsible for ensuring that equipment outages are properly escalated and addressed. Monitors BJ's MY WORK to ensure that all Home Office tasks, and product liabilities are actioned within compliance and in a timely manner. Reviews and understands the fresh notes and tools. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as neededRegular, predictable, full attendance is an essential function of this job QualificationsPrevious fresh department work experience required. SERV Safe certification may be required. Basic computer knowledge (MS Word, MS Excel, Email) required. High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred. Demonstrated leadership capabilities, including driving team member engagement, managing/supervising cross-functional teams, training team members, and driving and communicating results. Able to own and deliver against strategic initiatives and objectives. Committed to driving outstanding service to all Members. Open shift availability required. At least 18 years of age. Job ConditionsMost of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance. Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience . click apply for full job details
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ's
• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs to support busy lifestyles
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs
o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)
eligibility requirements vary by position
medical plans vary by location
Job Summary
Working closely with the Assistant Club Manager, the Omni Supervisor is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Perform all OMNI functions, lead the Omni team members and to establish operational efficiencies, maintain policies and procedures and deliver an outstanding member experience. Responsible for the administration of all digital initiatives including: BOPIC, Same Day Delivery, Curbside, Express Pay and Ship from Club.
Leadership:Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies, build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members:Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members:Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look dailyMaintains a clean and organized area within the OMNI Space. Bin storage to organize members orders used based on gold standards. Storage bins regularly cleaned and maintained based on safety standards. Know Your Business:Acquire a deep knowledge of key metrics and reporting for total club and department performance. Drive performance and profitability by using reporting to identify trends and areas of opportunity. Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics. Communicate a simple message to your team on the connection between consistent operational performance and achieving club performance goals and metrics. Major Tasks, Responsibilities, and Key AccountabilitiesProcess Member orders in a fast, courteous, and friendly manner by pulling merchandise from a pick list/(RF) device, moving merchandise from sales floor to staging area. Update merchandise locations, and operating equipment, to maintain consistency and organization with product placement and staging areas. Utilizes a handheld scanner device (RF) device to pick orders from the sales floor. Uses handheld scanner device (RF) to verify merchandise. Must be able to proficiently master utilization of digital devices. Communicates problems with inventory and/or equipment with Home Office and can recommend process improvements with inventory discrepancies. Identifies expired or short dated Items included on pick list and communicates concerns with Club Leadership. Ensures all orders are picked in a timely manner to meet all productivity requirements. Works with a high level of urgency to ensure service level agreements are met. Ensures operational efficiencies, processes, and productivity standards are executed with 100% adherence to established SOP for BOPIC, BOPIC Fresh, Curbside and Ship from Club. Teach, coach and train Omni Experience Ambassadors on club policies and procedures and best order pulling practices. Directly manages and assesses Team Member performance, provides actionable feedback and coaches, teaches, and develops talent. Assists in hiring, training, and performance management of all Omni team member. Ensuring all departments are properly staffed. Works with club team to have merchandise pulled from reserve area when possible, to avoid sales floor replenishment. Prints staging ticket, packing slip, shipping labels, and other related documents. Securely packages the order in accordance with standard operating procedures. Ensures the SFC/BOPIC area is neat, clean, and organized. Performs general housekeeping duties, including removing trash and cardboard from the work area. Handles damaged goods and spoiled products in accordance with standard operating procedures. Processes returns to the club and makes determination on how to handle (via DDR or Membership desk)Reviews and manages daily and weekly OMNI reporting. Required to meet OMNI productivity expectations regarding service level agreements (SLA"s), performance metrics and goalsMaintain all club policy and procedures. Reviews ordering and replenishment of supplies for the department. Maintains all club policies and procedures, including proper dress code attirePerforms other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job.
QualificationsMust have at minimum 1 year experience of overseeing a team of 5 or more employees within a professional settingGoal setting for performance and meeting deadlinesOrganizing workflowAssigning tasks, supporting staff, and reporting to Assistant Club ManagementMonitoring employee productivityCommunicating with Club Leadership - relaying informationDemonstrate leadership capabilities, including driving team member engagement, managing/supervising cross-functional teams, training team members, and driving and communicating results. Able to own and deliver against strategic initiatives and objectives. Committed to driving outstanding service to all Members. Open shift availability requiredMust be 18 years of age. Previous order pulling experience preferred. Previous RF scanner experience preferred. Computer proficiency required.
Environmental Job ConditionsMost of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Located in a comfortable indoor environment surrounded by moving machinery and/or loud equipment. There may be exposure to temperature extremes from freezers and/or coolers. There may be occasional exposure to Company-approved cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $17.50.
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ's
• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)
• Generous time off programs to support busy lifestyles
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs
o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)
eligibility requirements vary by position
medical plans vary by location
Job Summary
Working closely with the Club Manager, the Fresh Manager is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Responsible for leading the fresh departments, establishing operational efficiencies, maintaining policies and procedures.
Leadership:Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies to build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members:Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members:Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside, and outPerishable areas stocked and rotated with cold chain maintained
Know Your Business:Acquire a deep knowledge of key metrics and reporting for total club and department performance. Drive performance and profitability by using reporting to identify trends and areas of opportunity. Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics. Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets. Major Tasks, Responsibilities, and Key AccountabilitiesEnsures operational efficiencies, processes, and productivity standards are executed with 100% adherence to established SOP within the bakery, deli, produce, and prepared food departments. Utilize Player Lync to assist with training and merchandising planning. Maintain relationships with 3rd party vendorsWith the club management team, responsible for achieving financial targets including sales, profit, and performance. Reviews budgets, plans and P&L to ensure achievement of key targets relative to sales, perishable penetration, profits, and performance. Manages all fresh department team members and holds department meetings to update team members on club policies and proceduresProvides leadership and direction, and manages day-to-day operations, of Fresh departments (produce, deli, bakery, and prepared foods) within the club. May be required to perform daily hands-on tasks to validate and train newly hired team members. Escalates issues as appropriate to Home Office or Club Manager as needed. Responsible for the effective communication of departmental activities and Home Office initiatives to club Team Members, club management and club support teams. Maintains deep knowledge of club policies and procedures within the department and across all areas of the club. Provides leadership and direction to deli clerks, bakery clerks, produce clerks and prepared foods team members within the club. Directly manages and assesses Team Member performance, provides actionable feedback and coaches, teaches, and develops talent. Assists in hiring, training and performance management of all deli, bakery, produce and prepared food team members. Ensuring departments are properly staffed. Evaluates departmental performance using company reporting programs and achieves sales targets while effectively managing waste. Drives daily utilization and adherence to production tools and reports. Leads deli, bakery, produce and prepared food team members to validate and ensure that all sanitation, food safety and safety policies and procedures are in place and being effectively executed. Reviews forecasting, ordering, and replenishment of fresh product and supplies. Manages monthly inventory process and evaluates results. Validates that team members are following proper processes and items are weighed and priced accurately. Ensures that all products are fresh and meet company quality standards. Maintains the proper rotation of received goods. Ensures that departments are merchandised ensuring planogram/flow/adjacency complianceReceives and inspects fresh shipments. Ensures fresh freezers and coolers are neat and organized. All fresh shelves and display cases are stocked. Responsible for the execution of all deli, bakery, produce, and prepared food related merchandising directives and sales initiatives. Continually monitors member service levels, answers member questions, recommends fresh items, and ensures an outstanding service experience is delivered to all Members. Responsible for the proper maintenance and working order of the equipment, furniture, and fixtures within the fresh departments. Responsible for ensuring that equipment outages are properly escalated and addressed. Monitors BJ's MY WORK to ensure that all Home Office tasks, and product liabilities are actioned within compliance and in a timely manner. Reviews and understands the fresh notes and tools. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as neededRegular, predictable, full attendance is an essential function of this job QualificationsPrevious fresh department work experience required. SERV Safe certification may be required. Basic computer knowledge (MS Word, MS Excel, Email) required. High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred. Demonstrated leadership capabilities, including driving team member engagement, managing/supervising cross-functional teams, training team members, and driving and communicating results. Able to own and deliver against strategic initiatives and objectives. Committed to driving outstanding service to all Members. Open shift availability required. At least 18 years of age. Job ConditionsMost of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance. Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience . click apply for full job details
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's • BJ's pays weekly • Eligible for free BJ's Inner Circle and Supplemental membership(s) • Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs o Three medical plans , Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old) eligibility requirements vary by position medical plans vary by location Job SummaryOversees the club, and directs the work of the overnight team, in the absence of the Night Manager. Coaches, teaches and develops all overnight team members to ensure excellent member service through excellent merchandising. The ANM teaches, develops and motivates all team members for the successful execution of club merchandising, and ensuring merchandise is available for sale in proper quantities throughout the club. Leadership:Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies, build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members:Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members:Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, CleanClub Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside and outPerishable areas stocked and rotated with cold chain maintained Know Your Business:Acquire a deep knowledge of key metrics and reporting for total club and department performanceDrive performance and profitability by using reporting to identify trends and areas of opportunityHave the foresight to see a breakdown in process and correct it before it negatively impacts club performance metricsCommunicate a simple message to your team on the connection between consistent operational performance and achieving club financial targetsMajor Tasks, Responsibilities, and Key AccountabilitiesSupervises the club and overnight team members in the absence of the Night Manager. Models and provides excellent Member service, while coaching, teaching, and developing overnight team members to do the same. Trains, coaches, motivates, recognizes, and provides input on evaluation of overnight Team Members on tasks, responsibilities and expectations defined by position relative to effective and productive merchandising. Provides input to the Night Manager into the selection and evaluation of overnight team members. Delivers a positive service experience to members. Ensures merchandise is properly displayed and has appropriate signage. Ensures merchandise is available for sale in proper quantities throughout the store. Follows and executes company directives related to merchandising, resets, and sales initiatives within the allotted time. Ensure sales floor standards are maintained. Recommends merchandising changes to enhance sales. Operates a forklift in a safe and efficient manner. Inspects forklifts prior to use and follows established safety standards. Maintains all club policies and procedures. Ensures that all team members follow safety and sanitation guidelines. Validates steel and pallet safety walks and addresses and communicates any identified safety concerns in a timely manner. Along with Night Manager, responsible for steel and pallet safety. Ability to navigate within system applications. Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. QualificationsForklift operator required (will be certified by BJ's)At least 18 years of age. Must successfully complete required training and certification processes. Must demonstrate leadership capabilities, including supervising cross-functional teams, training team members, and driving and communicating results. Prior forklift operating and merchandising experience required. High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred. Open shift availability required. Environmental Job ConditionsMost of the time is spent standing and moving about continuously on hard surfaces. Frequent need to position oneself to examine and/or scan merchandise, as well as to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools. Requires use of a pallet jack to pull and push pallets. Requires operating a forklift. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually perform job in a comfortable environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. Occasional exposure to temperature extremes in freezer or cooler units. There may be occasional exposure to company approved chemicals and cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $20.00.
