Job DescriptionJob Description
We are seeking a Customer Service Sales Support Person to join our team! You will be responsible for helping customers by contacting our customer clientele base, new clients and establishing new vertical markets to solve technical issues, and increase sales, services.
Responsibilities:
Strong sales success background - with a desire to create more customers
Ability to use telephone effectively
Contact and discuss customer service and support via telephone and in person visits.Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesSuccessfully completion of online Sharp and Xerox training programs
Qualifications:
Strong sales success background - with a desire to create more customers
Ability to use telephone effectively
Previous experience in customer service, sales, and support.Ability to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany Description42 years, in Office Product sales and service. Covering the entire State of New York and providing service and support for a variety of customers, and manufacturers, products. BIS has 24 service locations throughout the State of New York.
New equipment sales, supplies, and labor for Sharp, Xerox, HP, Canon, Toshiba, Ricoh and others.Company Description42 years, in Office Product sales and service. Covering the entire State of New York and providing service and support for a variety of customers, and manufacturers, products. BIS has 24 service locations throughout the State of New York. \r\nNew equipment sales, supplies, and labor for Sharp, Xerox, HP, Canon, Toshiba, Ricoh and others.
Read Less