Job DescriptionJob DescriptionJob Title: Awesome Squad Member (Recreation Staff)
Company: Binghamton Jellystone Park Campground
Location: Binghamton, New York
Position Type: Part-time
About Binghamton Jellystone Park:At Binghamton Jellystone Park Campground, families come from far and wide to enjoy our array of family-friendly activities and amenities. As a member of the Awesome Squad, you'll play a pivotal role in creating unforgettable memories for our guests by providing fun and engaging recreational experiences. Whether it's leading sports tournaments, hosting dance parties, setting up slip n' slides, or facilitating arts and crafts sessions, you'll be at the heart of the excitement!
Responsibilities:- Lead various recreational activities and events for campers, including sports tournaments, dance parties, slip n' slides, arts and crafts, and s'mores roasting.- Act as both character and or handler for our main costumed characters.- Assist in other campground duties as needed, stepping into different roles to ensure the smooth operation of the camp.- Create WOW moments and lasting memories for our guests through exceptional service and enthusiasm.- Maintain an energetic and friendly demeanor while interacting with campers of all ages.- Ensure the safety and well-being of campers during recreational activities.- Perform general cleaning duties and handle cleaning chemicals and supplies as required.- Be available to work flexible shifts, including nights, weekends, and holidays.- Adhere to all campground policies and procedures.
Qualifications:- Must be at least 16 years of age.- Possess a valid NYS work permit/certificate(s) if under 18 years old.- Comfortable working with children and willing to handle messy activities.- Ability to lift at least 35 lbs and perform tasks indoors and outdoors in various weather conditions.- Availability to work a minimum of 3 days per week, including busy camping days such as Thursdays-Sundays and holidays like Memorial and Independence Days.
Additional Information:- Hourly part-time staff can enjoy additional benefits, including complimentary day pass admission for self and discounted meals during working shifts after 2 weeks of employment.- Immediate family members can also benefit from discounted day pass admission after 2 weeks of employment.- Discounted merchandise is available at the Ranger Station camp store for self.
*Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of duties, skills, efforts, responsibilities, or working conditions associated with it.*
Job Description
REASON WHY POSITION EXISTS
The Recreation and Activities Team is responsible for promoting an engaging, interactive, and
emotional-provoking experience. This is accomplished by leading and participating in activity programs,
supervising and assisting guests with crafts and games, and ensuring that the recreational facilities and
equipment are clean and safe for use. This is a seasonal full or part-time position and reports to the GM.
DUTIES & RESPONSIBILITIES
General Duties
o Prepare and lead guest activities and arts crafts.
o Perform all branded experiences consistently
o Provide and maintain a fun, engaging environment with all scheduled activities at all
times and promote hands-on learning through daily activities
o Consistently interact with guests in an upbeat, fun, and energetic manner at all times.
When not on break, act as though you are interacting with guests at all times.
o Customer Service and Customer Experience are the two of the most import job duties
for activities staff
o Maintain a safe, clean and professional environment during the organization,
coordination, and execution of branded experiences
o Complete cash, credit, and gift card transactions using the point of sale system
accurately while following proper cash-handling procedures
o Follow all company, and safety/security policies and procedures
Character Duties
o Character Escorts are the voice of the character and will be expected to converse
casually and appropriately with guests
o Promote a fun, energized, and comfortable atmosphere for guests
o Provide entertainment, amusement, and interactive activities for guests by taking every
opportunity to interact with guest throughout the park and exceed guest service
expectations
o Accurately and consistently portray the predetermined style, characteristics, and
mannerisms of each role
o Perform character appearance duties in a manner deemed acceptable according to
brand standards; learn and perform signature character moves and non-verbal
communication strategies. Responsible for character costume operations, including
care, cleaning, maintenance, etc.
o Commit entirely to the assigned scheduled opportunities for specific characters to
appear at on-site and off-site events
o Never be seen in less than full costume
Other Essential Duties
o Decorate the park to the theme of the week/weekend
o Keep recreation facilities neat, clean, and in working order (including restroom area)
o Assist supervisor with the inventory of event activity materials
o May be required to capture photos of activities and events
o Participate in other projects and activities as assigned
EDUCATION/TRAINING/EXPERIENCE
Prior experience working with recreational activities preferred
Customer service or hospitality experience preferred
QUALIFICATIONS/REQUIREMENTS
General
o Basic computer skills
o Excellent communication, customer service, and problem-solving skills
o Strong attention to detail, speed, and accuracy
o Ability to multi-task and work in a fast-paced environment
o Strong work ethic and a positive attitude
o Must be available to work a flexible schedule that includes weekends, holidays, and
evenings
o Work with minimal supervision
Character Requirements (Not all members will be required to participate)
o Height Sizes for Character Costume Performers:
Yogi Bear™ 5’8” – 6’0”
Boo Boo™ 5’1” – 5’5”
Cindy Bear™ 5’6” – 5’9”
Ranger Smith™ 5’5” – 5’8”
o Must have an outgoing, high energy personality
o Must be able to perform in an enclosed costume, having limited sightlines
ESSENTIAL PHYSICAL DEMANDS
Able to lift up to 35 lbs
Must be able to remain in a stationary position
Regularly move throughout the park
Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
Able to manipulate fingers, hands, and arms to reach, carry, lift, etc.
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