Job Details
Level Management
Job Location Arlington, TX - Arlington, TX
Position Type Full Time 30-40 hours per week
Education Level High School
Travel Percentage Up to 25%
Job Shift Day - including weekend and oncall
Community Manager
At BH, we are always on the lookout for talented individuals to join our team. While this specific position may not be open at this time, we are continuously building a pipeline of qualified candidates for future opportunities. By submitting your application to this evergreen requisition, you will be considered for upcoming roles that match your skills and experience.
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. B H understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members . In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:
3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Community Manager
Position Summary: The Community Manager is responsible for the oversight of successful day-to day operations (financial, administrative, sales, marketing and maintenance) of the community while ensuring company standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. Essential Job Functions: Regularly inspects the property ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry, and city/state/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property. Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the propertyâ s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested. Develops resident retention strategies and maintains by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls, texts, or emails to ensure a positive living experience. Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines. Partners with Regional Manager to create operating income/expense budgets that reflect the ownersâ objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards. Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the ownersâ policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy; Prepares related weekly/monthly property operational reports to include, but not limited to: petty cash, variance, leasing, renewal, financial. Hires, trains, supervises, develops, and mentors property staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed. Other duties as assigned. Minimum Qualifications/Skills: 3 years of property management experience Ability to travel via car or plane on average of 20% of the time Advanced MS Office Word/Excel and computer technology skills Strong written and verbal communication skills. Prior leadership experience required. High School or GED (General Education Diploma) Required, some college preferred. Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.
Work Schedule: Monday-Friday (work schedule may vary).
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Lifting at least 20 pounds. All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the companyâ s policies and procedures.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.
Job Details
Level Entry
Job Location Schoettler Village Apartments - Chesterfield, MO
Position Type Full Time 30-40 hours per week
Education Level High School
Salary Range $21.00 - $23.00 Hourly
Travel Percentage None
Job Shift Day - including weekends
Leasing Consultant
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.
In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Leasing Consultant
Position Summary: The Leasing Consultant is responsible for responding to inquiries/leads from prospective clients to identify potential renters, market, lease, and renew apartment leases in accordance with Company standards and Fair Housing guidelines and provide excellent customer service. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. Essential Functions: Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager. Maintains a strong understanding of the community and local market competitor's specials and floor plans. Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines. Processes lease application paperwork for the approval of the CM and prepares new lease contracts. Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects. Touring prospects may include, but is not limited to, vacant or model units and common/amenity areas of the property. Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager. Understands, utilizes and promotes all third-party online leasing programs appropriately. Ensure timely and accurate logging of all prospect information and notifications into our Property Management software. Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages. Stays up to date with all promotion/leasing incentives. Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards. Post notices to vacate and other community communication, if applicable. Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable. Other duties as assigned Minimum Qualifications/Skills: Previous experience in a customer-facing/customer service role Demonstrated sales and closing skills Excellent organizational and communication skills Ability to work with a diverse group of people Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including â on-callâ and/or participate in a rotating â on-callâ schedule as needed to meet business needs.
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Lifting at least 20 pounds.
All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the companyâ s policies and procedures.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.
â â BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.
Job Details
Level Entry
Job Location The Manor Homes of Arborwalk - Lees Summit, MO
Position Type Full Time 30-40 hours per week
Education Level High School
Salary Range $19.00 - $21.00 Hourly
Travel Percentage None
Job Shift Day - including weekends
Leasing Consultant
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.
In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Leasing Consultant
Reporting to the Community Manager, Leasing Manager or Assistant Manager, the Leasing Consultant position is responsible for generating leads, selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Responsible for assuring the Companyâ s standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
Essential Job Functions: Daily communication and collaboration with staff, Community Manager and others as needed including any service maintenance requests. May be asked to assist at other communities as needed. Ability to travel via automobile and airplane for training; may be asked to travel for company business. Attends, participates and maintains compliance with all BH required and/or assigned training programs. Responsible for ensuring the marketing, motivation, administrative, and financial operation of the property under the direction of the Community Manager. Maintains a strong understanding of the community, specials and floor plans. Maintains a comprehensive working knowledge of all aspects of leasing units and leasing documents in accordance with Company and Fair Housing guidelines. Prepares all new leases and lease renewals, processes lease application paperwork for the approval of the Community Manager. Understands and qualifies all prospective residents via Rent Cafe and maintains all resident leasing files (electronic and paper). Identifies potential residents utilizing market and demographic data as well as industry knowledge. Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects. Inspects all pre-leased apartments prior to residentâ s scheduled move in date: coordinates all changes regarding resident move- outs. Generates new business contacts, marketing ideas and competitive shops to increase occupancy. Completes outreach marketing duties as assigned by Regional Marketing Specialist. Maintains an understanding of all market survey data and utilizes information to generate traffic of potential residents. Assists in marketing promotions and development and placement of ads, flyers and promotional materials. Maintains an overall team ratio of 40% or higher closing ratio and 80% or higher on all shopping reports. Oversees the shopping of competitive properties to stay abreast of industry trends. Maintains responsibility for online marketing duties including, but not limited to: daily postings to Craigslist and internet listing services. Oversees all pricing and confirms that the pricing is correctly updated on the BH company website. Understands, utilizes and promotes all third party online leasing programs in an appropriate manner. Ensures all prospect information and alert notifications are accurately entered into Popcard and addressed in a timely manner. Other duties as assigned.
Job Qualifications: High School or GED (General Education Diploma) preferred Previous leasing experience preferred Strong sales and closing skills required Excellent organizational and customer service skills Ability to achieve closing ratios and shopping report scores in accordance with company guidelines Yardi Voyager experience preferred YieldStar or other Revenue Management Program experience preferred MS Office Word/Excel experience preferred A valid driverâ s license may be required Professional appearance and demeanor A positive, motivating and team-oriented attitude Strong communication skills Ability to thrive in a fast- paced environment A desire to succeed in a very competitive environment Ability to work with a diverse group of people and customers
Work Schedule: Generally, 8am-5pm or 9am-6pm, Monday-Friday with rotating weekends; (hours may vary to meet the business needs of the property).
â â BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.
Job Details
Level Experienced
Job Location Indianapolis, IN - Indianapolis, IN
Position Type Full Time 30-40 hours per week
Education Level High School
Salary Range $25.00 - $30.00 Hourly
Job Shift Day - including weekends
Leasing Manager
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. B H understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members .
In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Leasing Manager
Position Summary: The Leasing Manager is responsible for oversight of all leasing activities, implementing and partnering with supporting team members to monitor community outreach marketing strategies and supervising and training Leasing Consultants to ensure adherence with Company policies and Fair Housing guidelines. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. Exhibits strong commitment to the service needs of the internal and external customer. Essential Job Functions: Responsible for assisting in the successful marketing, administrative, and financial operations of the property under the direction of the Community Manager. Maintains a strong understanding of the community, specials and floor plans and oversees all unit pricing. Oversees all unit pricing and confirms that the pricing is correctly updated on the BH website. Assists the on-site team and Performance Analysts in marketing all units, determining leasing problems, offering solutions to vacancies and resident retention. Maintains an understanding of all market survey data and utilizes information to generate traffic of potential residents; oversees shopping of competitive properties. Understands, utilizes, and promotes all third-party online leasing programs in accordance with BH policies and procedures. Ensures all prospect information and alert notifications are accurately entered into property management software and addressed in a timely manner. Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, and walking vacant units as needed to meet business needs. Demonstrated understanding of Fair Housing guidelines and applicable leasing regulations and requirements. Provide prospective feedback to supporting team on rental rates and specials and recommend adjustments as needed. Other duties as assigned. Minimum Qualifications/Skills: High School or GED (General Education Diploma) Required. Strong written and verbal communication skills. Advanced computer technology skills and advanced knowledge of MS Office Suite. Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law. Previous experience in a customer-facing/customer service role. 2 years of prior leasing experience. Strong understanding of Fair Housing guidelines, Policy / Procedures, and leasing documents. Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including â on-callâ and/or participate in a rotating â on-callâ schedule as needed to meet business needs.
Pay Transparency Notice: Compensation is determined based on geographic location, individual qualifications, and relevant experience, in accordance with applicable state pay transparency laws
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Lifting at least 20 pounds.
All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the companyâ s policies and procedures.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.
Job Details
Level Management
Job Location Arbors on Forest Ridge - Bedford, TX
Position Type Full Time 30-40 hours per week
Education Level High School
Travel Percentage Up to 25%
Job Shift Day - including weekend and oncall
Community Manager
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. B H understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members . In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:
3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Community Manager
Position Summary: The Community Manager is responsible for the oversight of successful day-to day operations (financial, administrative, sales, marketing and maintenance) of the community while ensuring company standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. Essential Job Functions: Regularly inspects the property ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry, and city/state/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property. Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the propertyâ s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested. Develops resident retention strategies and maintains by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls, texts, or emails to ensure a positive living experience. Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines. Partners with Regional Manager to create operating income/expense budgets that reflect the ownersâ objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards. Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the ownersâ policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy; Prepares related weekly/monthly property operational reports to include, but not limited to: petty cash, variance, leasing, renewal, financial. Hires, trains, supervises, develops, and mentors property staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed. Other duties as assigned. Minimum Qualifications/Skills: 3 years of property management experience Ability to travel via car or plane on average of 20% of the time Advanced MS Office Word/Excel and computer technology skills Strong written and verbal communication skills. Prior leadership experience required. High School or GED (General Education Diploma) Required, some college preferred. Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.
Work Schedule: Monday-Friday (work schedule may vary).
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Lifting at least 20 pounds. All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the companyâ s policies and procedures.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.
â BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.
Job Details
Level Management
Job Location Bella Vista Apartment Homes - Phoenix, AZ
Position Type Full Time 30-40 hours per week
Education Level High School
Travel Percentage Up to 25%
Job Shift Day - including weekend and oncall
Community Manager
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. B H understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members . In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:
3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Community Manager
Position Summary: The Community Manager is responsible for the oversight of successful day-to day operations (financial, administrative, sales, marketing and maintenance) of the community while ensuring company standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. Essential Job Functions: Regularly inspects the property ensure company standards are being met; takes appropriate action to establish property compliance with safety, industry, and city/state/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property. Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the propertyâ s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested. Develops resident retention strategies and maintains by communicating and responding to residents in a timely manner and taking necessary action to address service issues; monitors resident satisfaction in person or through follow-up calls, texts, or emails to ensure a positive living experience. Manages and coordinates requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units; oversee and ensure that established preventative maintenance programs are implemented, followed and documented per BH program guidelines. Partners with Regional Manager to create operating income/expense budgets that reflect the ownersâ objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval are followed as per BH policy; ensures all payables and Purchase Orders for the asset are processed timely and accurately; monitors and reviews all vendor statements balances including balance forwards. Reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the ownersâ policy on accounts receivable; collects delinquent accounts promptly in adherence to BH policy; Prepares related weekly/monthly property operational reports to include, but not limited to: petty cash, variance, leasing, renewal, financial. Hires, trains, supervises, develops, and mentors property staff in accordance with company policies, procedures, and directives; conducts performance evaluations, and corrective action as needed. Other duties as assigned. Minimum Qualifications/Skills: 3 years of property management experience Ability to travel via car or plane on average of 20% of the time Advanced MS Office Word/Excel and computer technology skills Strong written and verbal communication skills. Prior leadership experience required. High School or GED (General Education Diploma) Required, some college preferred. Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.
Work Schedule: Monday-Friday (work schedule may vary).
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Lifting at least 20 pounds. All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the companyâ s policies and procedures.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.
Job Details
Level Entry
Job Location TAVA Waters Apartments - Denver, CO
Position Type Full Time 30-40 hours per week
Education Level High School
Salary Range $22.00 - $24.00 Hourly
Travel Percentage None
Job Shift Day - including weekend and oncall
Leasing Consultant
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.
In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Leasing Consultant
Reporting to the Community Manager, Leasing Manager or Assistant Manager, the Leasing Consultant position is responsible for generating leads, selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Responsible for assuring the Companyâ s standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
Essential Job Functions: Daily communication and collaboration with staff, Community Manager and others as needed including any service maintenance requests. May be asked to assist at other communities as needed. Ability to travel via automobile and airplane for training; may be asked to travel for company business. Attends, participates and maintains compliance with all BH required and/or assigned training programs. Responsible for ensuring the marketing, motivation, administrative, and financial operation of the property under the direction of the Community Manager. Maintains a strong understanding of the community, specials and floor plans. Maintains a comprehensive working knowledge of all aspects of leasing units and leasing documents in accordance with Company and Fair Housing guidelines. Prepares all new leases and lease renewals, processes lease application paperwork for the approval of the Community Manager. Understands and qualifies all prospective residents via Rent Cafe and maintains all resident leasing files (electronic and paper). Identifies potential residents utilizing market and demographic data as well as industry knowledge. Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects. Inspects all pre-leased apartments prior to residentâ s scheduled move in date: coordinates all changes regarding resident move- outs. Generates new business contacts, marketing ideas and competitive shops to increase occupancy. Completes outreach marketing duties as assigned by Regional Marketing Specialist. Maintains an understanding of all market survey data and utilizes information to generate traffic of potential residents. Assists in marketing promotions and development and placement of ads, flyers and promotional materials. Maintains an overall team ratio of 40% or higher closing ratio and 80% or higher on all shopping reports. Oversees the shopping of competitive properties to stay abreast of industry trends. Maintains responsibility for online marketing duties including, but not limited to: daily postings to Craigslist and internet listing services. Oversees all pricing and confirms that the pricing is correctly updated on the BH company website. Understands, utilizes and promotes all third party online leasing programs in an appropriate manner. Ensures all prospect information and alert notifications are accurately entered into Popcard and addressed in a timely manner. Other duties as assigned.
Job Qualifications: High School or GED (General Education Diploma) preferred Previous leasing experience preferred Strong sales and closing skills required Excellent organizational and customer service skills Ability to achieve closing ratios and shopping report scores in accordance with company guidelines Yardi Voyager experience preferred YieldStar or other Revenue Management Program experience preferred MS Office Word/Excel experience preferred A valid driverâ s license may be required Professional appearance and demeanor A positive, motivating and team-oriented attitude Strong communication skills Ability to thrive in a fast- paced environment A desire to succeed in a very competitive environment Ability to work with a diverse group of people and customers
Work Schedule: Generally, 8am-5pm or 9am-6pm, Monday-Friday with rotating weekends; (hours may vary to meet the business needs of the property).
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.
Job Details
Level Entry
Job Location Brandywine Apartment Homes - Nashville, TN
Position Type Full Time 30-40 hours per week
Education Level High School
Salary Range $19.00 - $20.00 Hourly
Travel Percentage None
Job Shift Day - including weekends
Leasing Consultant
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.
In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Leasing Consultant
Reporting to the Community Manager, Leasing Manager or Assistant Manager, the Leasing Consultant position is responsible for generating leads, selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Responsible for assuring the Companyâ s standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
Essential Job Functions: Daily communication and collaboration with staff, Community Manager and others as needed including any service maintenance requests. May be asked to assist at other communities as needed. Ability to travel via automobile and airplane for training; may be asked to travel for company business. Attends, participates and maintains compliance with all BH required and/or assigned training programs. Responsible for ensuring the marketing, motivation, administrative, and financial operation of the property under the direction of the Community Manager. Maintains a strong understanding of the community, specials and floor plans. Maintains a comprehensive working knowledge of all aspects of leasing units and leasing documents in accordance with Company and Fair Housing guidelines. Prepares all new leases and lease renewals, processes lease application paperwork for the approval of the Community Manager. Understands and qualifies all prospective residents via Rent Cafe and maintains all resident leasing files (electronic and paper). Identifies potential residents utilizing market and demographic data as well as industry knowledge. Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects. Inspects all pre-leased apartments prior to residentâ s scheduled move in date: coordinates all changes regarding resident move- outs. Generates new business contacts, marketing ideas and competitive shops to increase occupancy. Completes outreach marketing duties as assigned by Regional Marketing Specialist. Maintains an understanding of all market survey data and utilizes information to generate traffic of potential residents. Assists in marketing promotions and development and placement of ads, flyers and promotional materials. Maintains an overall team ratio of 40% or higher closing ratio and 80% or higher on all shopping reports. Oversees the shopping of competitive properties to stay abreast of industry trends. Maintains responsibility for online marketing duties including, but not limited to: daily postings to Craigslist and internet listing services. Oversees all pricing and confirms that the pricing is correctly updated on the BH company website. Understands, utilizes and promotes all third party online leasing programs in an appropriate manner. Ensures all prospect information and alert notifications are accurately entered into Popcard and addressed in a timely manner. Other duties as assigned.
Job Qualifications: High School or GED (General Education Diploma) preferred Previous leasing experience preferred Strong sales and closing skills required Excellent organizational and customer service skills Ability to achieve closing ratios and shopping report scores in accordance with company guidelines Yardi Voyager experience preferred YieldStar or other Revenue Management Program experience preferred MS Office Word/Excel experience preferred A valid driverâ s license may be required Professional appearance and demeanor A positive, motivating and team-oriented attitude Strong communication skills Ability to thrive in a fast- paced environment A desire to succeed in a very competitive environment Ability to work with a diverse group of people and customers
Work Schedule: Generally, 8am-5pm or 9am-6pm, Monday-Friday with rotating weekends; (hours may vary to meet the business needs of the property).
â â BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.
Job Details
Level Entry
Job Location The Crossing at Barry Road - Kansas City, MO
Position Type Part Time 20-29 hours per week
Education Level High School
Salary Range $21.00 - $24.00 Hourly
Travel Percentage None
Job Shift Day - including weekends
Leasing Consultant
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.
In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Leasing Consultant
Position Summary: The Leasing Consultant is responsible for responding to inquiries/leads from prospective clients to identify potential renters, market, lease, and renew apartment leases in accordance with Company standards and Fair Housing guidelines and provide excellent customer service. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. Essential Functions: Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager. Maintains a strong understanding of the community and local market competitor's specials and floor plans. Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines. Processes lease application paperwork for the approval of the CM and prepares new lease contracts. Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects. Touring prospects may include, but is not limited to, vacant or model units and common/amenity areas of the property. Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager. Understands, utilizes and promotes all third-party online leasing programs appropriately. Ensure timely and accurate logging of all prospect information and notifications into our Property Management software. Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages. Stays up to date with all promotion/leasing incentives. Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards. Post notices to vacate and other community communication, if applicable. Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable. Other duties as assigned Minimum Qualifications/Skills: Previous experience in a customer-facing/customer service role Demonstrated sales and closing skills Excellent organizational and communication skills Ability to work with a diverse group of people Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including â on-callâ and/or participate in a rotating â on-callâ schedule as needed to meet business needs.
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Lifting at least 20 pounds.
All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the companyâ s policies and procedures.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.
â â â â BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.
Job Details
Level Entry
Job Location The Ridge Apartments - Austin, TX
Position Type Full Time 30-40 hours per week
Education Level High School
Travel Percentage None
Job Shift Day - including weekend and oncall
Leasing Consultant
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.
In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workâ s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.â In addition, in 2019, BH was named to the 100 â Best Workplaces for Diversity.â We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program
Leasing Consultant
Position Summary: The Leasing Consultant is responsible for responding to inquiries/leads from prospective clients to identify potential renters, market, lease, and renew apartment leases in accordance with Company standards and Fair Housing guidelines and provide excellent customer service. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner. Essential Functions: Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager. Maintains a strong understanding of the community and local market competitor's specials and floor plans. Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines. Processes lease application paperwork for the approval of the CM and prepares new lease contracts. Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects. Touring prospects may include, but is not limited to, vacant or model units and common/amenity areas of the property. Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager. Understands, utilizes and promotes all third-party online leasing programs appropriately. Ensure timely and accurate logging of all prospect information and notifications into our Property Management software. Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages. Stays up to date with all promotion/leasing incentives. Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards. Post notices to vacate and other community communication, if applicable. Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable. Other duties as assigned Minimum Qualifications/Skills: Previous experience in a customer-facing/customer service role Bilingual is a plus Demonstrated sales and closing skills Excellent organizational and communication skills Ability to work with a diverse group of people Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including â on-callâ and/or participate in a rotating â on-callâ schedule as needed to meet business needs.
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs. Operation of a motor vehicle onsite, if applicable. Exposure to all weather conditions. Lifting at least 20 pounds.
All BH employees are expected to always conduct themselves in a professional manner, perform the tasks delegated by supervisors, and observe and support the companyâ s policies and procedures.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. BH Management Services reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.
