We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsKeep records of occupied rooms and guestsCommunicate pertinent guest information to designated departmentsQualifications:
Previous experience in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skillsCompany DescriptionThe Beverly Laurel Hotel is a boutique, family-run hotel that has been operating since 1964. Our employees stay long-term and work well together towards common goals. Once you have been onboarded and have learned the ins and outs of the hotel's operations, there is the opportunity for flexibility such as hybrid working arrangements. Competitive compensation ($35,000-$45,000), commensurate with experience.Company DescriptionThe Beverly Laurel Hotel is a boutique, family-run hotel that has been operating since 1964. Our employees stay long-term and work well together towards common goals. Once you have been onboarded and have learned the ins and outs of the hotel's operations, there is the opportunity for flexibility such as hybrid working arrangements. Competitive compensation ($35,000-$45,000), commensurate with experience. Read Less