We are committed to delivering exceptional plumbing service and outstanding customer experiences every day. As a Lead Plumbing Installer with Benjamin Franklin Plumbing, you’ll perform top-quality residential plumbing installations, including fixtures, water heaters, pipes, drains, and treatment systems, always treating customers with the utmost respect and attention. This role includes on-the-job training, mentorship, and continuous learning, while following workplace procedures and safety guidelines. We are passionate about growing our business through long-term relationships with our customers, team members, and community, and we’re looking for team members who share that same dedication.
We offer a comprehensive, competitive package designed to reward your expertise and support your future:
Compensation & StabilityWeekly pay with the potential to earn $95,000+ annually
Uncapped commission and performance-based incentives
Full-time, year-round work
401(k) with employer match
Benefits That Put You FirstChoose from HMO, PPO, or HDHP medical plans
Immediate access to benefits starting the first of the month after 30 days
Paid Time Off (PTO) & paid holidays
Life Insurance, Short-Term and Long-Term Disability
Health Savings Account (HSA) options
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP) with counseling, financial coaching, and more
24/7 telehealth services
Tools & PerksFully equipped company truck, fuel card, tablet, and uniform provided
Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest
Tool program — access the tools you need, when you need them
Employee referral program — $2,500 cash for referring qualified technicians
30% employee discount on services
Ongoing training, development, and leadership programs
Supportive work environment that prioritizes growth and teamwork
Career AdvancementAs part of Service Minds, alongside Mister Sparky and One Hour Heating & Air Conditioning, you’ll have access to multiple career paths and long-term advancement opportunities.
As a Lead Plumbing Installer, you will:
Lead and perform high-quality residential plumbing installations, including fixtures, water heaters, pipes, drains, and water treatment systems
Ensure all installations are completed with precision, code compliance, and customer satisfaction in mind
Troubleshoot and resolve issues during installations, offering expert recommendations and solutions
Deliver exceptional customer service by educating homeowners and providing system upgrade options
Maintain clean, safe, and organized worksites and vehicles
Document all work in ServiceTitan, including notes, photos, and installation details
Ensure all safety protocols, local codes, and company standards are followed
Coach and mentor apprentices or assistants on job sites
What It Takes to SucceedWe’re looking for technicians who bring:
2+ years of hands-on residential plumbing installation experience
Proven ability to lead jobs independently and communicate clearly with homeowners
Familiarity with ServiceTitan or other dispatch/field service management software is a plus
Valid driver’s license with a clean driving record
Ability to pass a background check and drug screening
Strong technical, leadership, and problem-solving skills
Commitment to safety, integrity, and professional excellence
Team-oriented mindset with a customer-first approach
At Benjamin Franklin Plumbing, you’ll work in a supportive environment that values your talent, helps you grow, and rewards your hard work. We pride ourselves on creating a culture where employees feel empowered, respected, and part of a team that’s committed to excellence.
If you're passionate about delivering top-tier plumbing service and want a company that invests in your success, apply today and start building your future with Benjamin Franklin Plumbing.
Equal Employment OpportunityAt Benjamin Franklin Plumbing, we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We believe that every individual’s unique background and perspective enriches our team and contributes to our success.
We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive equal consideration for employment, and we are dedicated to fostering a culture where all employees can thrive and reach their full potential in a safe and supportive work environment.
Disclaimer StatementThis is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to accurately reflect the current job, management reserves the right to revise the job or require that other or different tasks be performed as assigned.
