Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionESSENTIAL FUNCTIONS
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)
Deliver internal and external guest service the Boyd Gaming Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.Responsible for learning and being familiar with all of Boyd Gaming’s room outlets, Cook functions, and for being able to answer general questions regarding the property.Anticipate the guest’s needs and respond appropriately with a sense of urgency.Read food orders from computer printouts, and prepare food items, according to established menu plans.Wash, slice, peel and/or cut various foods to prepare for cooking or serving.Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils.Provide general supervision to kitchen ensuring work procedures, quality standards and menu specifications are adhered to.Guest interaction is a must. Must engage the guest each time they come to the buffet line. Explain product, ask question and build positive relationships with the guest.Coordinate and communicate on orders with dining room staff.Prepare all food items accurately in a timely manner. Complete all assigned prep items as written on prep sheet.Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.Observe and adhere to Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.Consistent attendance at company/restaurant training programs as they are scheduled.Complete opening, closing and other side duties as assigned by the supervisors.Pass all tests given including the training in order to retain the knowledge needed to be an effective server.Maintain a well-groomed, neat and clean appearance.Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.Perform all duties as assigned by management. QualificationsJOB QUALIFICATIONS
Must be at least 18 years of age.Demonstrated ability to prepare a wide variety of food items, to standard, in a high-volume, fast-paced operation.Demonstrated understanding and knowledge of the application of sanitation procedures.These skills and abilities are typically acquired through at least 3-years of experience directly related to the accountabilities specified.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read LessBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Additional InformationBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read LessBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionUnder general supervision, break down, clean and sanitize restaurant outlets, equipment and drains, in observance of all Health Department regulations as well as Company standards and procedures.
QualificationsDeliver internal and external guest service the Belterra Park Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.Responsible for learning and being familiar with all of Belterra Park’s room outlets, stewarding functions, and for being able to answer general questions regarding the property.Anticipate the guest’s needs and respond appropriately with a sense of urgency.Clean stoves, grills, ovens, walls, hoods and other kitchen equipment.Clean floor drains and grease traps.Sort and remove trash, placing it in designated pickup/receptacle areas. Clean garbage cans with water or steam.Clean, mop and sweep entire kitchen area.Empty grease barrels and trays.Assist cooks and kitchen staff with various tasks as needed and provide cooks with needed items.Complete knowledge of all chemicals and cleaners including their use, proper storage, and handling procedures as well as tools associated with the position.Observe and adhere to Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.Consistent attendance at company/restaurant training programs as they are scheduled.Carry out duties with attention to detail, sanitation and safety.Complete opening, closing and other side duties as assigned by the supervisors.Pass all tests given including the training in order to retain the knowledge needed to be an effective server.Maintain a well-groomed, neat and clean appearance.Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.Perform all duties as assigned by management.
JOB QUALIFICATIONS
Must be at least 18 years of ageThese skills and abilities are typically acquired through at least 6 months experience directly related to the accountabilities specified or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read LessBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Additional InformationBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read LessBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
The Security Officer maintains security protection which includes money transactions, public relations, crowd control, performing command center functions, assisting guests, customers and team members as needed to maintain order; provides administrative support to the Security Supervisor; and performs related tasks within the area of assignment.
(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)
The Security Officer maintains order on Belterra Park property providing extraordinary guest service at all times and has the resiliency to deal with the difficult customer. Monitors and patrols assigned areas to provide a safe environment for guests and employees. The Security Officer assists guests and employees on directions and proper procedures. Protects all transfers of money on the gaming floor as well as the physical transportation of jackpots. The Security Officer assists sick or injured guests and employees. Reports unsafe or hazardous conditions. The Security Officer checks identification of all persons that appear to be under 21 years of age. Stays alert for, reports, and responds appropriately to all violations on company property. The Security Officer composes accident/incident reports and witness statements when necessary. Operates company vehicles in a safe manner. The Security Officer responds to Emergency situations as necessary. Conducts emergency actions including, but not limited to performing evacuations, establishing and maintaining cordons, and perimeters. Performs dispatch activities and logs all dispatches accurately. The Security Officer prepares detailed reports on security incidents and submits to Security Management for review. Maintains confidentiality with respect to company and guest information.Qualifications
The skills are typically acquired through two (2) months of on-the-job training, or through related experience.
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read LessBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Additional InformationBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read LessBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for the performance of the following types of maintenance work: 1) electrical, 2) HVAC, 3) carpentry 4) painting and 5) mechanical. Responsible for repairing mechanical, electrical and plumbing equipment; installs and repairs all audio systems, television and radio systems, satellite systems, CCTV systems, alarm systems, digital and analog control systems, audio-visual equipment systems and paging systems, perform maintenance painting/wall covering, and repairs and constructs carpentry structure, under general supervision
Qualifications(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Maintains and repairs refrigerator equipment, boilers, and electrical, plumbing, and HVAC equipment.Fabricates, repairs, and maintains equipment such as any mechanical devices, motors, and pumps throughout property.Assists in building interface or accessory equipment as needed.Responds to customer requests for maintenance assistance in order to provide courteous, timely and expert service.Assists in the installation, removal or relocation of electronic equipment, in accordance with established priorities.Fixes all property electronic equipment (except for slot machines and computers) by repairing minor damage to parts and wiring and replacing failed components, in order to ensure proper operation of all equipment according to established schedules and department standards.Repair and installs structural woodwork and equipment; assist is preparing wall surface for painting and wall covering, in order to ensure proper operation of all equipment according to established schedules and department standards.Performs upholstery work as required on hotel and casino chairs, sofas, gaming tables/layouts, restaurant booths and equipment.Installs and maintains all tile, marble floor materials, carpet, carpet tiles.Examines and performs preventative maintenance checks on various types of electronic equipment to include fire alarms, surveillance systems, and satellite systems according to established schedules under supervision, in order to ensure that potential problems are fixed before equipment becomes dysfunctional.Runs milling equipment, lathes and power tools; welds materials.Performs all operations incidental to any type of maintenance painting and carpentry to meet specifications.Uses manual or mechanical means under general supervision. Erects scaffolding, prepares surfaces and mixes ingredients properly.May work with electronic hotel lock systems.May be required to work with high rise lift equipment.Performs related duties and responsibilities as required.EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
The skills necessary for this position are typically acquired through a minimum of three years’ related engineering experience in a hotel/casino with 750 or more rooms, and/or through the completion of an AA Degree in a related field and five years’ related experience. Previous supervisory experience preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Ability to maintain all Regulatory licenses within assigned state of employmentMust successfully pass background checkMust successfully pass an alcohol and drug screeningKnowledge of:
Thorough and in-depth knowledge of plumbing, mechanics, electrical and electronic systems, welding, refrigeration, boilers and HVAC and chillers.Equipment and machines used, but not limited to, are basic hand tools and testing equipment. Grinder, bandsaw, cut-off saw, buffing stand, 48 inch brake, arc welder, punch press, shear, notcher, drill presses, milling machines, and lathes. “Sencore” testing devices, i.e., oscilloscopes, tone and sweep generators, multi-meters, frequency counters, RF modulation tester, speaker loan and impedance tester, headset for line testing, voltage, and OHM meters. Basic hand and power tools, and testing equipment. Wood making machines, such as saws and shapers, jointers. Painting and wallpaper covering tools, spray guns, and rollers.This position operates in a working environment that is subject to varying levels of cold, heat, and vibration. Proper precautions are taken. Subject to varying levels of noise, crowds and smoke, the severity of which depends upon customer volume. Required to work in elevated places inside and outside of the building such as lampposts and parking structures and enclosed areas such as boilers, HVAC duct areas and attic spaces. At times subjected to hazards such as the dangers associated with the use of basic hand and power tools, testing equipment, and electrical shock.Occasionally works outside and is subject to all weather conditions. Proper clothing is provided.Ability to communicate effectively at all times, with customers as well as all levels of employees.Ability to use all equipment associated with the position, including but not limited to basic hand and power tools, lathe arc welder, and electronic testing equipment, power sprayers, power saws.Able to review and comprehend all necessary documentation. Ability to effectively and efficiently move around work areas including lamp posts, parking structures, boilers, HVAC duct areas, high ceilings and attic space.Must be flexible to work varying shifts and time schedules as needed.Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read LessBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for assisting in the performance of the following types of maintenance work: carpentry, plumbing, painting and mechanical
QualificationsEDUCATION AND/OR EXPERIENCE REQUIREMENTS:
These skills and abilities necessary are typically acquired through the completion of a high school education and a minimum of two years’ related experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Ability to maintain all Regulatory licenses within assigned state of employmentMust successfully pass background checkMust successfully pass an alcohol and drug screeningPREFERRED KNOWLEDGE, SKILL AND ABILITY:
Knowledge of materials and installation techniques related to flooring materials.Knowledge of property layout, including sprinklers risers and water shut offsAbility to use all equipment associated with the position.Able to review and comprehend all necessary documentation.Ability to effectively and efficiently move around work areas.Must be flexible to work varying shifts and time schedules as needed.Equipment and machines used, but not limited to, are basic hand and power tools and testing equipment.Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read LessBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionThe Marketing Manager is responsible for strategy and execution of Marketing programs in overall strategy, direct mail, advertising, branding, promotions, special events and compliance contributing to the profitability of Belterra Park. The leader in this position has oversight of the Marketing Coordinator team maximizing CRM tools and aligning strategy with VIP segments. The Marketing Manager communicates and fulfills the Boyd Rewards loyalty card benefits program.
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Hires, motivates, evaluates, and manages staff in order to ensure that team members receive adequate guidance and resources to accomplish established objectives.Develops, implements, and monitors department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of department.Responsible for morale of department through quality of supervision and training and provides training for all department personnel to ensure customer service standards are met.Establishes and maintains consumer marketing objectives, standards, procedures, and budgets in accordance with Belterra Park corporate policy to ensure the proper management of departments.Manages long and short-term planning for all functions of the consumer marketing departments including analysis of product and market opportunities, program effectiveness, and development of strategies to ensure adequate level of guest satisfaction and achievement of established market share goals.Manages agency creative and production functions for development of all property marketing materials to support key operational areas. Aligns communication with Player Development host team.Leverages Salesforce CRM tool to provide communication road maps for VIP segment.Oversees and develops all property advertising, in conjunction with outside agencies, to promote the property and its activities and maintain consistency with corporate marketing policy, strategies, and goals.Communicates Boyd Rewards loyalty card program with Boyd Rewards Center and manages Boyd Rewards benefits fulfillment.Ensures that all Marketing events and programs follow gaming regulations with timeliness of promotional submissions and reporting.Meets and communicates with staff and other departments to facilitate planning for fulfilling their special promotional needs such as for parties, etc.Plans and coordinates promotions and special events, including development of ideas and creation of events calendar.Communicates goals and needs in order to facilitate planning for promotional programs.Responsible for the development and execution of creative and promotional solutions in response to competitive issues and problems.Works closely with Director of Marketing on the development of long- and short-term strategies, as well as the evaluation of the consumer marketing plans.In concert with the special events staff, hosts and facilitates all events, ensuring profitability goals are met and productivity reports are created and forwarded as needed.Determines supplies necessary for the special event activities to ensure the timely procurement of necessary parts and that par inventory is maintained; coordinates the upkeep and maintenance of equipment to ensure proper operation.Performs related duties and responsibilities as required
Qualifications
This knowledge and these skills are typically acquired through a bachelor’s degree in Marketing, Advertising, Hospitality, or related field, in addition to 5+ years in a leadership role in marketing and/or player development at a casino property.
Ability to maintain all Regulatory licenses within assigned state of employment.Must successfully pass background checkMust successfully pass an alcohol and drug screeningMust be willing to work a variety of shifts to include swing shifts and holidays if neededKnowledge of the casino and tourism business.Experience with managing a marketing and/or host teamUnderstanding of the regional geographic market that the casino will attract.Understanding of the technical workings of media and media buying; advertising; research; public relations; and promotions.Complete familiarity with budgeting process, financial statements, and basic accounting principles; understanding of corporate and property-specific policies and procedures.Knowledge of strategic marketing, planning, and organizational and project trackingBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read LessBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Additional InformationBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Read Less