Belmont Bank & Trust is seeking a full-time Customer Service Associate/ Bank Teller for our main branch located at 8250 W Belmont Ave, Chicago IL 60634. The successful candidate must have excellent organizational skills, and the ability to manage multiple tasks while ensuring accuracy, regulatory compliance, and exceptional customer service. This role involves processing and balancing very large volumes of cash and requires strong attention to detail, and the ability to thrive in a very fast-paced environment.
Eligible employees will receive medical, dental, and vision insurance, paid time off, paid holidays, retirement savings plans with 6% employer contributions, life and disability insurance, tuition assistance, and professional development opportunities.
Summary:
Tellers have many responsibilities and duties including safeguarding depositors’ funds, adhering to Banking regulations, being detail oriented to achieve accurate transaction processing and record keeping, as well as knowing the Bank’s products and services and how to successfully cross-sell them to build relationships. Tellers are the frontline for the bank and therefore should be personable, patient, efficient and confident.
Essential Duties and Responsibilities:
This position is responsible for but not limited to: managing and balancing a cash drawer, accepting and processing customer deposits including very large volumes of cash, creating official checks and money orders, running the coin machine, making loan payments, processing U.S. Savings Bonds, preparing CTRs (currency transaction reports) and preventing fraud. The candidate needs to ensure proper product, service and regulatory knowledge to make sure all banking activity is compliant. The individual should have the ability to talk comfortably with customers and be confident when speaking of Bank products and services in order to cross-sell and enhance the customer’s banking relationships. The candidate is also going to be held responsible for achieving monthly sales goals.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education/Experience:
High school diploma or equivalent and/or secondary education is preferred (either 4 year Bachelor’s Degree or current enrollment towards this goal). 1-2 years sales or customer service is preferred.
Language Ability:
Strong written and verbal skills are necessary as well as the ability to multi-task, work as a team, and uphold the image of the Bank. He/she must be people-oriented with good communicative and interpersonal skills. The individual must be able to respond to common inquiries or complaints from customers. The individual should be able to explain rules and regulations to customers in a confident manner.
Math Ability:
The individual should be able to understand basic math computations. The individual will be required to calculate basic math in regards to calculating deposits, withdrawals, and summations. The ability to apply concepts of basic algebra is required. The ability to balance a cash drawer on a daily basis and manage cash shipments is necessary.
Reasoning Ability:
The ability to handle multiple customers with multiple requests on a daily basis is necessary. The teller should be able to know and understand typical transactions for different types of customers (i.e. personal v. business). This is important not only for daily operations but also in understanding and preventing fraud or other losses to the Bank.
Computer Skills:
Strong PC skills including word processing, spreadsheet, presentation, internet and internal software are required.
Certificates and Licenses:
N/A.
Supervisory Responsibilities:
N/A.
Work Environment:
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to fingers, handle, or feel, and talk or hear.
Read LessBelmont Bank & Trust is seeking an experienced Commercial Loan Processor to join our team. The successful candidate must have a strong understanding of loan processing, excellent organizational skills, and the ability to manage multiple loan files while ensuring accuracy, regulatory compliance, and exceptional customer service.
Eligible employees will receive medical, dental, and vision insurance, paid time off, paid holidays, retirement savings plans with 6% employer contributions, life and disability insurance, tuition assistance, and professional development opportunities.
The Loan Processor’s primary responsibility is to assist loan officers with bringing approved loans to funding by working closely with loan applicants and third parties, such as appraisers, title companies and attorneys. The Loan Processor ensures the completeness of the loan file and prepares preliminary, closing and renewal loan documents in accordance with the approved terms, bank’s policies, and in compliance with federal and state regulations. The individual often works with little supervision and engages in judgment calls and decision-making.
Essential Duties and Responsibilities:
This position is responsible for, but not limited to, the following:
drafting loan documents using LaserPro® software in accordance with the approved terms and policies, and in compliance with federal and state regulations; scheduling and coordinating closings; carrying out closings either on-site or at a client’s location and submitting documents from said closings to title companies for recording and final title insurance policy;funding of loans via wire, check or disbursement into client’s depository account and approving final disbursement with escrow agents; ensuring that funded loan files are complete and ready for booking onto bank’s loan accounting system;requesting title searches, title policy commitments, UCC searches, insurance certificates, articles of organization, operating agreements, trust agreements, corporate by-laws and legal opinions;analyzing documentation requested above to ensure bank’s collateral position can be perfected;analyzing general liability, hazard and flood insurance certificates to ensure adequate coverage;running OFAC checks and collecting information in accordance with Bank Secrecy Act;post-funding tracking and review of documents perfecting the collateral.Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience:
High school diploma or equivalent is necessary. Minimum two years of loan closing/documentation or related experience is required. Experience with LaserPro® or similar loan documentation software is preferred.
Language Ability:
Strong written and verbal skills are necessary. Candidate must be people-friendly with good communicative and interpersonal skills. The individual must be able to respond to inquiries from and be able to coordinate between multiple parties.
Math Ability:
The Loan Processor should be able to calculate interest accrued, pay-off amounts, penalties and percentages, balance closing statements, and apply basic accounting principles as necessary.
Reasoning Ability:
The ability to solve practical problems with many variables, often in situations where only limited standardization exists, is necessary. The Loan Processor must deal with an array of inquiries from other lending personnel, clients, escrow agents, and attorneys. The candidate must read, analyze, and interpret a variety of loan documents, legal entity organizational documents, title and insurance policies, and bank’s internal policies and procedures.
Computer Skills:
Strong PC skills including word processing, spreadsheet, presentation, internet, and internal software are necessary. LaserPro or other loan documentation software experience is preferred.
Certificates and Licenses:
None are necessary.
Supervisory Responsibilities:
No supervisory responsibilities are associated with this position.
Work Environment:
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The individual will be required to multi-task, work as a part of a team, and uphold the image of the Bank.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands and fingers to handle, or feel, and talk or hear.
