The Cosmetic Counter Manager reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. Is responsible for meeting and exceeding goals established by Belk and the cooperative vendor by coaching associates on how to sell custom-fit service and build long-term customer relationships.
DevelopmentAnalyzing daily/weekly/monthly business and recommend strategies to impact business to Store Management and Vendor Account Executive
Managing the achievement of counter sales plan by helping each associate meet or exceed personal SPH goals based on counter volume standard
Recruiting, interviewing and retaining quality staff
Open positions kept to no more than 2 weeks average
Development of bench strength in existing staff
Recommend candidates for promotion/added responsibility
Implementing effective scheduling to guarantee proper coverage at all times based on business needs
Staffing according to daily/weekly/monthly sales plan to maximize counter productivity
Utilizing Belk/Store promotional calendar to maximize associate SPH
Communicating information clearly and consistently to the selling team by using the following skills:
Maintaining and enhance self esteem
Focusing on specific behavior outcomes
Using reinforcement techniques
Asking for Feedback
Setting Goals and Follow up Dates
Conducting team meetings prior to major events and launches; conduct brief Beauty Advisor touch-base meetings on a regular basis
Communicating inventory needs to store management
SalesMeeting or exceeding personal sales per hour goals
Being a role model and demonstrating excellent selling skills and customer service.
Executing successful promotions and special events/pre-sells/GWP's
Driving sales through customer clienteling
Work with store management to optimize business to business
Achieving assigned $ line goal
Identifying and reducing shrinkage in area
Customer ServiceMeeting or exceeding SPH goal
Meeting or exceeding credit application goals
Thanking each customer by name following a purchase
Handling each transaction efficiently and accurately
Providing a high level of Customer Service to support Customer Satisfaction Surveys (CSS)
Building customer clientele base
Recording and protecting personal identifying customer information
General ResponsibilitiesCoordinate and maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
Unpacking new merchandise deliveries in a timely manner should be stored in a place that does not obstruct customer access to the department
Ensuring timely set-up including signage for promotional events
Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
Maintaining Belk and vendor professional dress standards (uniforms) and appearance
Cooperating with fellow associates and management
Complying with store policies concerning attendance, tardiness, and associate handbook
Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager
Assisting with all non-sell duties as assigned by Sales Team Manager/Assistant Store Manager/Store Manager where appropriate
Maintaining open lines of communication with store management, account executive, and vendor management
Minimum Education & Experience:No education requirement
3-5 years of retail experience
1-3 years supervisory experience
Excellent organization skill
Knowledge / Skills Requirements:Ability to use computer keyboard, standard telephone, POS terminal and other related business equipment
Hand manipulation to remove sensor tags
Task demands vary in each department because of the different types of merchandise
Ability to apply treatment/make-up to customers face
Physical Requirements:Ability to push / pull 100-500 pounds when moving stock carts
Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Read LessThe Cosmetic Counter Manager reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. Is responsible for meeting and exceeding goals established by Belk and the cooperative vendor by coaching associates on how to sell custom-fit service and build long-term customer relationships.
Job FunctionsDevelopment - Responsible for:Analyzing daily/weekly/monthly business and recommend strategies to impact business to Store Management and Vendor Account ExecutiveManaging the achievement of counter sales plan by helping each associate meet or exceed personal SPH goals based on counter volume standardRecruiting, interviewing and retaining quality staffOpen positions kept to no more than 2 weeks averageDevelopment of bench strength in existing staffRecommend candidates for promotion/added responsibilityImplementing effective scheduling to guarantee proper coverage at all times based on business needsStaffing according to daily/weekly/monthly sales plan to maximize counter productivityUtilizing Belk/Store promotional calendar to maximize associate SPHCommunicating information clearly and consistently to the selling team by using the following skills:Maintaining and enhance self esteemFocusing on specific behavior outcomesUsing reinforcement techniquesAsking for FeedbackSetting Goals and Follow up DatesConducting team meetings prior to major events and launches; conduct brief Beauty Advisor touch-base meetings on a regular basisCommunicating inventory needs to store managementSales - Responsible for:Meeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and special events/pre-sells/GWP'sDriving sales through customer clientelingWork with store management to optimize business to businessAchieving assigned $ line goalIdentifying and reducing shrinkage in areaCustomer Service - Responsible for:Meeting or exceeding SPH goalMeeting or exceeding credit application goalsThanking each customer by name following a purchaseHandling each transaction efficiently and accuratelyProviding a high level of Customer Service to support Customer Satisfaction Surveys (CSS)Building customer clientele baseRecording and protecting personal identifying customer informationGeneral Responsibilities:Coordinate and maintain floor and stock areas consistent with store standards in presentation and hygiene requirementsUnpacking new merchandise deliveries in a timely manner should be stored in a place that does not obstruct customer access to the departmentEnsuring timely set-up including signage for promotional eventsFollowing procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV'sMaintaining Belk and vendor professional dress standards (uniforms) and appearanceCooperating with fellow associates and managementComplying with store policies concerning attendance, tardiness, and associate handbookAccepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store ManagerAssisting with all non-sell duties as assigned by Sales Team Manager/Assistant Store Manager/Store Manager where appropriateMaintaining open lines of communication with store management, account executive, and vendor managementEducation / Experience RequirementsPlease select from below the expected Contribution Level for this role
Position Contribution Level: Intermediate Level
Minimum Education & Experience:
No education requirement3-5 years of retail experience1-3 years supervisory experienceExcellent organization skillPreferred Education & Experience:
Knowledge / Skills Requirements: EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations
Knowledge & Skills:
Ability to use computer keyboard, standard telephone, POS terminal and other related business equipmentHand manipulation to remove sensor tagsTask demands vary in each department because of the different types of merchandiseAbility to apply treatment/make-up to customers facePhysical RequirementsDescribe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc.
Ability to push / pull 100-500 pounds when moving stock cartsStocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxesMust be able to work a flexible schedule including evenings & weekends, due to shift rotationReporting RelationshipsEnter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports)
Supervisor: Sales Team Manager or Store Manager
Accessibility GuidelinesBelkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.
Equal Opportunity EmployerBelk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
Read LessA Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk's merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills.
Providing Excellent Customer ServiceProactively greeting and engaging customers warmly and with a smile.Supporting the store to meet or exceed its customer service goals.Handling each customer transaction in a professional and friendly manner.Thanking each customer by name following a purchase.Demonstrating InitiativeOffering assistance to the customer proactively and without prompt.Using suggestive selling techniques with all customers.Meeting or exceeding solicitation goal for Belk credit Rewards program.Meeting or exceeding Clienteling goals, where applicable.Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.Continuous Learning & InnovationUsing Mobile Devices to complete a sale (where applicable).Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.Using the Belk App and informing customers about the Belk App to enhance their shopping experience.Using the Belk website to look up merchandise and complete in-store orders for customersFocusing on ResultsMeeting or exceeding personal sales per hour goals.Increasing units sold per transaction by recommending products to customers.Identifying and reducing shrinkage in area.Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.Maintaining Belk professional dress standards and appearance.Maintaining floor and stock areas consistent with store standards.Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.Following the ROCC the Dock process.Ensuring timely set-up including signage for promotional events.Following procedures for all systems including counts, markdowns, re-tickets and inventory control.Complying with store policies including, but not limited to those concerning attendance and tardiness.Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.Education / Experience RequirementsPosition Contribution Level: Entry Level
Minimum Education & Experience:
No education requirement.
Experience in retail preferred
Knowledge / Skills RequirementsExcellent communication skills.
Ability to use and learn industry technology preferred.
Physical RequirementsAbility to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
DisclaimerFor reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
Read LessA Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk's merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills.
Providing Excellent Customer ServiceProactively greeting and engaging customers warmly and with a smile.Supporting the store to meet or exceed its customer service goals.Handling each customer transaction in a professional and friendly manner.Thanking each customer by name following a purchase.Demonstrating InitiativeOffering assistance to the customer proactively and without prompt.Using suggestive selling techniques with all customers.Meeting or exceeding solicitation goal for Belk credit Rewards program.Meeting or exceeding Clienteling goals, where applicable.Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.Continuous Learning & InnovationUsing Mobile Devices to complete a sale (where applicable).Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.Using the Belk App and informing customers about the Belk App to enhance their shopping experience.Using the Belk website to look up merchandise and complete in-store orders for customersFocusing on ResultsMeeting or exceeding personal sales per hour goals.Increasing units sold per transaction by recommending products to customers.Identifying and reducing shrinkage in area.Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.Maintaining Belk professional dress standards and appearance.Maintaining floor and stock areas consistent with store standards.Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.Following the ROCC the Dock process.Ensuring timely set-up including signage for promotional events.Following procedures for all systems including counts, markdowns, re-tickets and inventory control.Complying with store policies including, but not limited to those concerning attendance and tardiness.Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.Education / Experience RequirementsPosition Contribution Level: Entry Level
Minimum Education & Experience:
No education requirement.
Experience in retail preferred
Knowledge / Skills RequirementsExcellent communication skills.
Ability to use and learn industry technology preferred.
Physical RequirementsAbility to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
DisclaimerFor reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.
Read LessJoin us for a seasonal role and apply today. At Belk we have a vision to reimagine the department store. As a Seasonal Associate, you will drive store sales, metrics and execution through providing excellent customer service to every customer. You will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions and job responsibilities are cross functional and support an omni channel selling model that allows our customer to shop anywhere, anytime.
Required availability: Thursday, July 31st, 2025 Saturday, August 16th, 2025.
Responsibilities may include but are not limited to:
Proactively greets and engages customers in a professional and friendly way.Maintains Belk professional dress standards and appearance.Supports the store to meet or exceed goals and metrics.Works professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.Works proactively with others to complete projects.Prioritizes the customer and demonstrates "every task is interruptible" to assist when needed or necessary.Strives to achieve or exceed personal and store metrics.Comfortable using technology coupled with service skills to sell to customers.Performs duties such as maintaining store standards, including rotation of products, displaying merchandise properly, pricing and signing, and restocking as necessary.Follows the operational processes to ensure new merchandise is unpacked, displayed and signed in a timely manner.Follows all safety guidelines for curbside customer experience.Maintains adaptability to shift between tasks based on queues and needs of the business.Uses business-related computer equipment and software to fulfill orders.Utilizes the promotional calendar to maximize sales and department events.Follows policies & procedures in the associate handbook.Responsibilities may vary depending on assigned area.Additional job description:
Education / Experience Requirements:
High School Diploma or GED equivalent preferredExperience in retail preferredCommunication skillsPhysical Requirements:
Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment.Hand manipulation to remove sensor tagsAbility to push / pull 100-500 pounds when moving stock cartsTask demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes. Read LessAt Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Drive sales through the execution of customer facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consists of Sales Associates and Guest Experience* or Guest Services* Associate roles (*select stores).
Providing Excellent Customer Service:
Proactive greeting and engaging customers warmly and with a smile.Demonstrating Initiative:
Meet or exceed solicitation goal for Belk credit Rewards program.Meet or exceed clientele goals, where applicable.Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.Focusing on Results:
Meet or exceed personal sales per hour goals.Increase units sold per transaction by recommending products to customers.Identify and reduce shrinkage in area.Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.Maintain floor and stock areas consistent with store standards.Follow procedures for all systems including counts, markdowns, maintain and inventory control.Comply with policies & procedures in the associate handbook.Accept additional duties or sharing responsibilities as requested by Sales Team Manager.Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.Minimum Education & Experience:
No education requirement.
Experience in retail preferred
Knowledge / Skills Requirements:
Excellent communication skills.
Ability to use and learn industry technology preferred.
Physical Requirements:
Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Read LessAs a Fine Jewelry Associate, you will drive store sales and metrics by outfitting each client with uniquely special jewelry pieces that symbolize intimate moments and create memories for years to come. Through excellent customer service and in-depth product knowledge you'll develop customer relationships that span generations of family. Because of their interaction with you clients will know that when it comes to fine jewelry purchases, they can count on Belk every time. You'll explore our selection of brand and products with the client, work to understand their needs while building the purchase. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together.
Meet/exceed personal weekly, monthly, and annual sales goals
Meet/exceed personal Elite Service Plan attachment rate goals
Meet/exceed personal presale goals for specified presale events
Meet/exceed personal repair sales dollar goals
Meet/exceed Belk Rewards credit card solicitation goals
Meet/exceed trunk show sales and appointment goals
Meet/exceed Item Locator sales goals
Develop clientele/customer base by asking each customer to complete a client profile card. Use customer cards to send thank you notes, notify customers of sales and special events and place telephone calls to drive Fine Jewelry sales and special events
Assist customers in the selection of Fine Jewelry merchandise and offer complimentary items with each customer purchase
Handle each customer transaction professionally, efficiently and accurately
Complete minor repairs on Fine Jewelry to include removing watch links, changing watch batteries
Maintain Fine Jewelry merchandising and visual standards, including departmental signing
Maintain Fine Jewelry security standards to include keeping keys on or about person, showing only one piece of merchandise at a time, not leaving merchandise unattended and locking all showcases and safes behind you
Complete diamond testing as required
Check-in and replenish merchandise inside case lines. Pieces must be placed in same merchandise stories
Prepare merchandise transfers and repairs to the RPC as scheduled
Complete customer repair envelopes and follow-up with the Repair department to ensure customer estimates and repairs are completed in a timely manner
Refer to Fine Jewelry Weekly Priorities and execute sale sets and operational tasks in a timely manner
Follow all procedures for inventory counts, move to Clearance projects and re-ticketing
Maintain Belk professional standards for dress attire and appearance
Cooperate and collaborate with fellow associates, management and business partners
Comply with all company policies and procedures, to include the Absenteeism and Tardiness policy
Accept additional responsibilities and execute tasks as assigned by the Fine Jewelry Counter Manager, the Sales Team Manager and/or Store Management
Must complete all required Fine Jewelry Training and pass quizzes with a minimum score of 8
Minimum Education & Experience:
High School Diploma
Strong interpersonal communication skills
Fine Jewelry experience preferred/ retail or sales experience required
Physical Requirements:
Ability to use keyboard, telephone, computer and other business related equipment
Knowledge of diamonds: 4 C's and the ability to discuss diamond product knowledge (features and benefits) during the sales presentation
Physically stand during duration of shift
Be able to bend and stoop as well as lift up to 30 lbs.
Hand manipulation to complete watch and fine jewelry repairs
Ability to distinguish between types of gemstones and gold/ sterling silver/ tungsten/ platinum.
Must be able to work a flexible schedule including nights and weekends due to the needs of the Fine Jewelry Department
Read LessAt Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Drive sales through the execution of customer facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consists of Sales Associates and Guest Experience* or Guest Services* Associate roles (*select stores).
Providing Excellent Customer Service:
Proactive greeting and engaging customers warmly and with a smile.Demonstrating Initiative:
Meet or exceed solicitation goal for Belk credit Rewards program.Meet or exceed clientele goals, where applicable.Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.Focusing on Results:
Meet or exceed personal sales per hour goals.Increase units sold per transaction by recommending products to customers.Identify and reduce shrinkage in area.Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.Maintain floor and stock areas consistent with store standards.Follow procedures for all systems including counts, markdowns, maintain and inventory control.Comply with policies & procedures in the associate handbook.Accept additional duties or sharing responsibilities as requested by Sales Team Manager.Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.Minimum Education & Experience:
No education requirement.
Experience in retail preferred
Knowledge / Skills Requirements:
Excellent communication skills.
Ability to use and learn industry technology preferred.
Physical Requirements:
Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.
Read LessThe Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.
Job Functions
Sales - Responsible for: Meeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and special events/pre-sells/GWP'sDriving sales through customer clientelingWork with store management to optimize business to businessAchieving assigned $ line goalIdentifying and reducing shrinkage in areaCustomer Service - Responsible for: Meeting or exceeding SPH goalMeeting or exceeding credit application goalsThanking each customer by name following a purchaseHandling each transaction efficiently and accuratelyProviding a high level of customer service to support Customer Satisfaction Surveys (CSS)Building customer clientele baseRecording and protecting personal identifying customer informationGeneral Responsibilities: Maintain floor and stock areas consistent with store standards in presentation and hygiene requirementsUnpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the departmentEnsuring timely set-up including signage for promotional eventsFollowing procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV'sMaintaining Belk and vendor professional dress standards (uniforms) and appearanceCooperating with fellow associates and managementComplying with store policies concerning attendance, tardiness, and associate handbookAccepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriateEducation / Experience Requirements:
Position Contribution Level: Intermediate Level
Minimum Education & Experience:
No education requirementExperience in retail preferredExcellent communication skillsPreferred Education & Experience:
Knowledge / Skills Requirements:
Knowledge & Skills
Must be able to work a flexible schedule including evenings & weekends, due to shift rotationPhysical Requirements:
Ability to use computer keyboard, standard telephone and other related business equipmentHand manipulation to remove sensor tagsAbility to push / pull 100-500 pounds when moving stock cartsTask demands vary in each department because of the different types of merchandiseStocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxesAbility to apply treatment/make-up to customers faceReporting Relationships:
Supervisor: Sales Team Manager or Store Manager
Supervises:
Accessibility Guidelines: Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.
We are an Equal Opportunity Employer: Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
Read LessThe Fragrance Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.
Sales ResponsibilitiesMeeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and special events/pre-sells/GWP'sDriving sales through customer clientelingWorking with store management to optimize business to businessAchieving assigned $ line goalIdentifying and reducing shrinkage in areaCustomer Service ResponsibilitiesMeeting or exceeding SPH goalMeeting or exceeding credit application goalsThanking each customer by name following a purchaseHandling each transaction efficiently and accuratelyProviding a high level of customer service to support Customer Satisfaction Surveys (CSS)Building customer clientele baseRecording and protecting personal identifying customer informationGeneral ResponsibilitiesMaintain floor and stock areas consistent with store standards in presentation and hygiene requirementsUnpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the departmentEnsuring timely set-up including signage for promotional eventsFollowing procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV'sMaintaining Belk and vendor professional dress standards (uniforms) and appearanceCooperating with fellow associates and managementComplying with store policies concerning attendance, tardiness, and associate handbookAccepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store ManagerAssist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriateMinimum Education & ExperienceNo education requirement
Experience in retail preferred
Excellent communication skills
Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Physical RequirementsAbility to use computer keyboard, standard telephone and other related business equipment
Hand manipulation to remove sensor tags
Ability to push / pull 100-500 pounds when moving stock carts
Task demands vary in each department because of the different types of merchandise
Stocking requirements can involve reaching above & below shoulder level and lifting 25- 50 pound boxes
Ability to apply treatment/make-up to customer's face
Read Less