Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
Job DescriptionJob DescriptionImplementation Manager
Location: SF Bay Area | Menlo Park, New York City (in office)
Employment Type: Full time
Location Type: On-site
Department: ProductAbout the ClientOur client is a rapidly growing company reimagining the infrastructure behind one of the largest sectors of the U.S. economy. Operating at the intersection of finance and technology, they are tackling the inefficiencies of a traditionally manual and fragmented industry by building fully programmatic solutions that streamline complex regulatory and operational workflows. The team is composed of experienced professionals from leading fintech and technology firms and is backed by notable investors and industry leaders.About the RoleWe're looking for a technical Implementation Manager to guide our clients from the moment a deal is signed through to successful launch. You’ll own the post-sales process, helping customers integrate with our platform across three tiers of complexity: full APIs, lightweight implementations, and single-line-of-code options.This role combines deep technical knowledge with outstanding client-facing skills. You'll serve as a hybrid of solutions engineer, implementation engineer, and sales engineer — but with a primary focus on delivering smooth, scalable implementations that transition seamlessly into ongoing support.What You’ll DoLead technical implementations from post-sale through to production launchOwn customer onboarding across a range of integration depths — from full custom APIs to out-of-the-box optionsAct as the key technical point of contact for customers, translating business requirements into successful integrationsTroubleshoot implementation roadblocks, working closely with product and engineering teams to resolve issues quicklyBuild strong relationships with customer engineering and product teams to ensure long-term successTransition accounts smoothly from onboarding to support once liveCollaborate with Sales and Product to provide feedback on integration patterns and customer needsMaintain deep technical fluency with the platform and continually improve onboarding playbooksAbout You5+ years in a technical implementation, solutions engineering, or post-sales role at a B2B SaaS or fintech companyExperience in implementation or solutions engineering for API-driven productsStrong technical background – comfortable navigating APIs, debugging integration issues, and working closely with engineersClear communicator with excellent client-facing skills and the ability to explain complex topics in a simple, accessible wayExperienced working across multiple customer integration types, from no-code to complex custom buildsHighly organized, with the ability to manage multiple concurrent onboarding projectsProactive, resourceful, and excited by the opportunity to build foundational processes in a fast-growing teamComfortable wearing multiple hats and adapting to change quickly in a startup environmentPreferred QualificationsPrior experience with mortgage, lending, or highly regulated financial platforms is a plusFamiliarity with REST APIs, basic scripting, and tools like Postman or equivalentExperience working closely with both enterprise and mid-market customers
